· 搭建团队及系统建设，制定年度营收预算(SBRP) · 对销售人员进行销售任务分配及工作指导 · 制定客户拜访计划，执行季度促销活动 · 制定3个月的销售行动计划 · 负责收益管理，提升利润 · 根据要求执行部门及酒店的标准运营程序 · 收集市场信息以用于分析市场趋势

· 宾客体验 1)   体验蓝图绘制：主导构建适用于管理公司旗下品牌的核心宾客体验旅程蓝图，识别从预订、入住、住中到离店后全周期的关键体验触点。 2)   服务标准创新：基础SOP，设计具有品牌特色的“标志性体验”标准与“随机惊喜”服务指南，将服务从标准化升维至个性化与情感化。 3)   体验质量监测：建立多维度的体验监测体系（如结合宾客反馈、神秘访客、数字足迹分析），定期输出体验健康度报告，驱动持续改进。 · 产品创新 1)   产品组合规划：基于市场趋势与宾客洞察，研发创新餐饮产品、或主题套餐（如睡眠计划、本地文化浸入式体验）。 2)   创新试点与推广：遴选旗下酒店作为创新产品试点基地，管理试点项目全过程，验证成功后，制定标准化方案并推广至全品牌。 · ESG战略的体验化融合 1)   可持续体验设计：将ESG理念转化为宾客可参与的正面体验。例如：设计零浪费餐饮体验、本地环保探索活动、碳足迹可视化报告等，让可持续发展成为品牌吸引力的一部分，而非单纯的成本控制。 2)   影响力叙事：收集并塑造各酒店在ESG方面的优秀实践案例，将其转化为对内对外的传播故事，提升品牌声誉。 · 服务文化创立与品牌理念宣贯 1)   品牌理念内部激活： 开发丰富的培训材料、工作坊、沉浸式活动，将品牌历史、价值观和未来愿景，生动地传递给每一位员工，确保理念内化于心。 内部传播与激励：通过内部平台等渠道，持续讲述“践行品牌理念”的优秀员工与团队故事，营造积极的文化氛围。 任职要求 · 教育学历 大学学历，酒店管理专业、市场营销专业、设计专业等相关。 · 工作经验 1）具备高端酒店、奢侈品零售、高端服务业、航司或咨询公司的背景经验优先； 2）具备管理公司、区域总部或多单元品牌工作经验者优先。 3）持续关注跨行业（如科技、艺术、设计、时尚）的前沿体验趋势，并拥有广泛的外部专家、设计师、创意机构网络，能为酒店引入创新灵感； · 工作技能 1）精通excel等其他办公工具； 2）具备较强的组织协调能力、决策能力、沟通能力和团队精神； 3）具备良好的职业素养和严谨的工作作风，具有高度的责任感和事业心； 4）具备迭代过程的高抗压能力； 乐于生活，乐于探索，为人乐观。

We are currently looking for a Director of Sales & Marketing to join our Sales & Marketing team. As a Director of Sales & Marketing, we rely on you to * Analyze and study market trends and set targets accordingly * To constantly monitor and evaluate local, national and international market trends, and the competitor hotels’ sales initiatives, in order to make sure the hotel’s marketing and sales remain competitive and cutting edge * Examine monthly reports and sales forecast reports to analyze current and potential marketing trends. Meanwhile coordinate various activities to increase revenue and market share, and monitor progress to ensure performance meets or exceeds established revenue plans * To manage all sales strategy, tactics, and action implementations in order to create a strong and disciplined sales team who achieve their sales goals * Train and motivate employees of sales and marketing department to achieve hotel revenue targets. Ensure everyone have access to the necessary information, market data, various tools and equipment to fulfill their job responsibilities * Establish and maintain contact with key customers and external stakeholders to increase business volume, including room sales, catering sales, and banquet services Supervise various marketing activities and maintain hotel image * To work closely with other Executive Committee members in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests * To make sure Sales associates work in a supportive and flexible manner with other departments We are looking for someone who: * Has a passion for Sales and Marketing * At least 3 years similar working experience in international hotel brand * Excellent administration skills, interpersonal skills and problem solving skills * Proficiency in English, in both oral and written * Strong team spirit and communication skills * Able to engage in a friendly and professional manner with business partners and customers

岗位概述 Job Summary： 根据所负责的区域，协助市场销售总监实现所有的销售目标。 Based on the area you are responsible for, assist DOSM in realizing all sales targets. 岗位描述 Job Descriptions： 1.根据酒店的发展战略，协助制定销售以及促销市场的计划。 According to hotel's development strategy, assist in formulating plans for sales and promotion in the market. 2.针对目标市场，建立常用拜访会议模式，与重要客户定期保持联系，包括酒店考察及销售拜访。 For target market, establish a common visiting and meeting pattern, and maintain regular contact with key customers, including hotel inspections and sales visits. 3.参与产品展示会以及其它在店的促销活动，积极寻求新的客户，以确保各市场区域达到酒店产量目标。 Participate in product exhibitions and other in-store promotional activities, actively seek new customers, in order to ensure that each market region achieves the hotel's production targets. 4.具备敏锐的市场嗅觉，进行市场开发及调整。 Have a keen sense of market judgment, as well as strategies for market development and adjustment. 5.与合作伙伴保持良好沟通，关注项目进度，及时反馈跟进。 Maintain good communication with partners, keep an eye on the project progress, and provide timely feedback and follow-up. 岗位要求 Requirements： 1.大专或以上学历。 College degree or above. 2.该岗位常驻华东，要求候选人对华东区酒店市场有深入了解，并具备完善的销售资源。 This position is based in East China. The candidate is required to have a deep understanding of hotel market in the East China region and possess comprehensive sales resources. 3.具备良好的商业判断能力，具有优秀的资源整合能力、新渠道开发能力及业务推动能力。 Possess good business judgment, excellent resource integration ability, new channel development ability and business promotion ability.

岗位职责 1、制定华正文旅旗下各项目市场营销计划。 2、酒店市场开发、客源组织和酒店商品客房、餐饮的销售工作以及各类活动的对接落地。 3、分析市场动向、特点和发展趋势，设立市场目标。 4、走访客户，根据市场变化，并不断改进服务工作。 5、审核服务活动的策划方案，组织员工工作。 6、签定住房优惠协议、旅行社房价协议及各种合作协议、认报刊合同、广告宣传服务协议。 7、制定收益管理方案的行动计划确保各项营收指标达到预期目标。 8、对外通过接待、出访、新闻媒介等，对内做好各部门的推销和宣传活动等，管理品宣制作，以达到各项目经营的宣传目标。 9、VIP会员体系的搭建及维护。 10、有效管理总部预定中心。 岗位要求 1、本科以上文化程度；5年以上同岗位工作经验。 2、按照公司整体要求，制定和组织实施公司在市场策划、销售管理、客户服务和预定管理等方面的战略规划。 3、负责项目可行性比选阶段的市场研究、客户分析、市场定位和营销推广方案设计。 4、负责监督和考核公司各项目的营销推广、销售进度、销售回款和客户服务等，支持和保障项目实施。 5、负责组织营销推广、销售执行、客户服务等方面专业人员的培训。 说明：该岗位为总部职位，候选人有高定旅行社工作背景优先考虑。

主要职责Primary Responsibilities ： 1、高级销售经理的首要任务是在任何地点都宣传并推销酒店，有机会时在当地推销自己酒店的姐妹品牌，并完成销售指标为公司争取最理想的销售状况。 The Senior Sales Manager’s mission is to primarily promote the hotel and where possible, hotels belonging to the chain in his/her area/region. To achieve optimal sales at the best possible conditions for the company. 2、协助酒店销售部总监制定酒店年度市场计划表（包括合同公司的帐户）。 Assist in drawing up the marketing plan annually with the Director of Sales (including section on Corporate Accounts). 3、在销售部总监的监督管理下，确保酒店商业方面平稳的营运工作。 To ensure the smooth running operation of the commercial section in consultation with the Director of Sales on all matters. 4、主要负责公司客户和地区委派的任务，包括日常的销售拜访，发展新客户，谈判合同和与客户保持良好的工作关系以取得并超过整个酒店的预算目标。 The incumbent in the position is responsible for managing  accounts or area of coverage assigned to him / her which includes making regular calls to assigned accounts, developing new accounts, negotiating contracts and maintaining good working relations with actual clients in order to meet and exceed the targets set and the overall hotel budget. 知识和经验Knowledge and Experience: 1、本科以上学历，有同岗位工作经验2年以上。 Bachelor's degree or above, more than 2 year working experience in the position. 2、韩语为母语或熟练，一定的中/英文口语基础。 Native speaker of Korean, with basic proficiency in simple English or Chinese. 3、热爱酒店工作，积极进取，善于沟通和协调，具备较强的团队凝聚力。 Be passionate about  hotel work, aggressive, good at communication and coordination，with strong team cohesion. 4、有上进心和良好的学习能力和抗压能力。 Self-motivated and good learning ability and pressure tolerance.

【岗位职责】 1、负责制定并执行酒店市场营销战略，完成年度市场推广计划及销售目标； 2、统筹管理市场部日常工作，包括品牌推广、线上线下营销活动策划与执行、媒体合作等； 3、分析市场趋势及竞争对手动态，定期提交市场调研报告，优化营销策略； 4、维护并拓展客户资源，建立长期稳定的合作关系，提升酒店品牌影响力； 5、管理市场预算，合理分配资源，确保营销活动的投入产出比； 6、协调与其他部门（如餐饮、客房、前厅等）的协作，确保营销活动的顺利实施； 7、负责团队建设与人才培养，提升市场部整体业务能力。 【岗位要求】 1、本科及以上学历，市场营销、工商管理、酒店管理等相关专业优先； 2、3年以上酒店或相关行业市场营销工作经验，3年以上团队管理经验； 3、熟悉酒店行业市场运作模式，具备优秀的市场分析、策划及执行能力； 4、具备较强的商务谈判能力及客户资源整合能力； 5、思维敏捷，创新意识强，能独立完成营销方案的制定与落地； 6、优秀的沟通协调能力及团队管理能力，能承受较强的工作压力； 7、熟练使用办公软件及数据分析工具，具备良好的数据敏感度。

工作职责  1、通过数据复盘、案例酒店、市场趋势启动KP意愿；  2、基于酒店情况及数据，为酒店提供相应的解决方案；  3、基于公司数据库，案例分享、新平台、新趋势、新功能等价值持续输出给酒店并优化产品；4、面对酒店管理层宣讲，开发市场上的酒店并达成合作。 任职资格  1、良好的表达与管理层沟通谈判能力；  2、有数据分析和解读能力，并找出机会点；  3、抗压能力强，主动积极学习和团队精神；  4、乐于接受新事物，有一定的互联网思维；  5、从事OTA或是高星酒店3年以上，熟悉高星酒店的内部运作。

岗位职责： 1、负责微信公众号、抖音号等自媒体的平台日常运营和维护工作，为公司整体品牌传播和营销服务，提高用户的关注度和粘性； 2、吸收掌握并实时更新公司的产品、技术、文化及其他有价值的知识，结合时下的热点，把其转化成针对不同用户实时调整和更新微信、小视频等推广内容，并利用不同的方式传播； 3、制定并实施清晰的用户互动策略，增加粉丝数量，粉丝活跃度和忠诚度； 4、跟踪新媒体平台推广效果，分析数据并反馈，总结经验，建立有效运营手段提升用户活跃度，增加粉丝量。 5、负责官方小程序、抖音直播带货、官方商城、微信社群、直销渠道的运营，承担销售业绩。 任职条件： 1、大专及以上学历，传媒、新闻、广告、互联网等相关专业，有3年以上新媒体相关的工作经验； 2、热爱新媒体运营，具有较强的运营管理、专题策划、信息采编整合能力； 3、 良好团队合作精神，较强的执行力及责任心，独立思考能力 ，观察力和应变能力； 4、有酒店或景区新媒体运营经验者优先，具备度假型文旅项目运营能力者优先。

Pudong Shangri-La, Shanghai Pudong Shangri-La, Shanghai is located on the famous Huangpu River in Shanghai’s vibrant Lujiazui financial district, directly opposite the historical Bund. Guests can walk from the hotel to the Oriental Pearl TV Tower, SICEC and IFC Mall. The hotel offers 10 restaurants and bars, such as Gui Hua Lou, a Chinese restaurant, French restaurant Jade on 36 Restaurant which boasts panoramic view of the Bund, and buffet restaurant Yi Café. • 950 rooms and suites • Signature family rooms featuring licensed products and amenities from Paul Frank and Pan coat • Approximately 500 shopping, dining and entertainment outlets around the hotel We are currently looking for a Director of Business Development - MICE to join our Sales & Marketing team. As a Director of Business Development - MICE, we rely on you to Handles groups with more than 10 rooms for assigned markets. Oversees the day-to-day sales activities of the Convention Sales Managers and coordinators with specific responsibilities for directing sales and training. Leads the Convention Sales Team in implementing action plans and in accomplishing goals set forth in the Marketing Plan. We are looking for someone who: Preferably has relevant experience with an international luxury hotel Is self-driven, goal-oriented, willing to challenge the status quo Upholds professional values, ethics and integrity at all times Excellent presenter and communicator Thinks outside of the box Enjoys crafting creative and best-fit solutions Communicates and writes with fluency in English (as well as the local language) Has strong interpersonal and communication skills By applying to this position, you have read, understood and agreed to our Data Protection Policy. (if the hyperlink does not navigate you to the policy, please copy this URL and view in web browser: https://www.shangri-la.com/group/careers/data-protection)

工作职责 市场调研、数据搜集及分析。 潜在项目开发及后续跟踪。 出具项目建议书。 参与项目谈判并实施。 收集房地产及住宿类行业信息并定期更新。 资质需求 企业管理、房地产、酒店管理类相关专业，本科以上学历。 英文熟练，能够用英文撰写各类工作报告等相关文件。 较强的综合分析能力，组织能力和动员能力，好的中/英文沟通能力，具有良好的公关及协调能力。 熟悉Microsoft Words, Excel and PowerPoint等办公系统。 工作认真，积极，敬业，诚信。抗压能力强。

工作地点：深圳宝利来国际大酒店 【岗位职责】 1、协助市场销售总监，负责销售部的运作、战略规划、年度预算及业绩目标的制定与实施，带领销售团队完成和实现酒店的市场定位和收入目标； 2、熟悉本地及外地市场，统筹市场调研、品牌推广、客户关系管理及渠道拓展工作，开发并维护适合酒店定位的客户资源； 3、分析市场趋势与竞争对手动态，制定差异化的销售策略及价格体系，确保酒店的市场竞争力； 4、负责销售团队的培训、考核与激励，打造高绩效团队； 5、掌握政治，经济和社会方面的知识及市场趋势。 【岗位要求】 1、8年以上深圳高星级酒店销售管理经验，熟悉宝安市场优先； 2、有一定的会议/团队客源基础，且具备优秀的人际交往能力和团队领导力； 3、具备问题解决、推理、激励、组织及培训能力； 4、具有市场调查和预测能力，能及时掌握市场动态，并能综合分析，及时地提出相应的措施和合理的建议。 5、具备高效地推广和将品牌定位在理想的水平的能力； 6、具备较好的中/英文口头表达及书写能力。

岗位职责： （一）品牌推广和新媒体及大数据营销  1、品牌推广与落地： 负责酒店（或旅居品牌）的品牌定位、形象塑造及市场声量的提升。制定并执行年度品牌市场推广计划；  2、数字化营销： 主导线上渠道（包括但不限于官网、OTA、社交媒体、搜索引擎）的整体运营策略，优化预订转化路径，提升直接预订比例； 3、新媒体运营： 规划并管理微信公众号、微博、小红书、抖音等新媒体矩阵的内容创作与投放，通过精准的社群运营和KOL/KOC合作，提升品牌活跃度与用户粘性；  4、数据驱动决策： 建立并分析客户数据库及市场大数据，定期输出市场洞察报告，为产品定价、市场活动及收益管理提供数据支持。  （二）酒店营销支持与大客户拓展  1、营销策略制定： 领导销售团队制定并执行全面的销售策略，确保完成客房、会议、餐饮等营收目标；  2、大客户拓展及运营： 主导并参与关键大客户（包括大型企业、MICE团队、长住客、旅行社等）的开拓、谈判与关系维护，建立稳固的战略合作；  3、渠道管理： 管理与优化各类分销渠道，维护与OTA、GDS、TMC、旅行社等渠道伙伴的良好关系，确保渠道健康与利益最大化；  4、团队领导： 领导、激励和发展销售与市场团队，提升团队整体专业能力和业绩。  （三）新零售业务的整合与创新  1、模式探索： 研究并引入适合酒店场景的新零售模式，如主题快闪店、品牌联名商品、精选电商、沉浸式体验空间等；  2、收入多元化： 将酒店的“空间”与“服务”产品化，开发非客房收入来源，例如将酒店的特色洗浴用品、床品、餐饮产品等进行零售化包装与销售；  3、跨界合作： 寻求与时尚、艺术、科技、文创等领域的跨界合作机会，提升酒店的场景体验感和品牌时尚度。  （四）整合推广及营销  1、协同价值创造： 与地产营销团队紧密协作，将酒店的品牌价值、服务标准和会员体系作为地产项目的重要增值点进行整合推广；  2、联合营销活动： 策划并执行酒店与地产项目的联合营销活动、开放日、品鉴会等，共同提升项目整体形象和市场热度；  3、客户资源转化： 探索建立有效的内部机制，实现酒店客户与地产潜在买家之间的资源引流与价值转化。   任职资格 ： 1、本科及以上学历，市场营销、工商管理、酒店管理等相关专业优先；  2、 8年以上酒店、高端酒店式公寓或相关行业市场销售管理经验，其中至少3年担任酒店营销总监或同等高级管理职位；  3、 品牌搭建及推广经验；  4、拥有地产或新零售项目经验者优先。

岗位职责： 1.协助酒管公司总经理进行互联网营销管理工作，带领团队统一开展互联网营销业务，对互联网平台的销售额负责； 2.制定酒管公司的年度在线营销目标、在线营销计划、在线营销策略、并分解到各酒店； 3.负责管理和运营各OTA、直播平台，如携程、美团、飞猪、抖音、官方小程序等，签署统一框架、争取平台政策，获取平台资源支持，提升平台销售额； 4.和收益管理、驻店总经理配合，制定互联网营销的价格策略、促销策略、产品策略； 5.针对重要营销节点，制订整合营销及推广计划，达成销售目标，提升品牌影响力； 6.负责互联网营销推广，进行预算管理，提升ROI； 7.运用会员管理工具，完成互联网平台获客到自有官方渠道的用户沉淀； 8.积极开拓新的互联网销售渠道，提升整体营销效果。 岗位要求： 1.10年以上互联网营销体系工作经验； 2.熟悉各大平台的规则、特征，在营销管理、价格管理、活动策划、广告投放等方面有丰富的经验； 3.有丰富平台、客户维护经验，能独立开展各项工作并建立所需的业务合作； 4.具有优秀的方案呈现能力、分析能力、沟通协调能力、谈判能力及执行力； 5.具有较强的创新精神及敏锐的洞察力和商业嗅觉； 6. 性格开朗，沟通能力强，具有较强的团队管理能力，责任心强; 7.有酒店集团在线营销管理经验优先录用。

薪资构成:基本工资+绩效+提成 入职五险一金，双休 【​岗​位​职​责​】​ ​ ​ ​1​、​负​责​酒​店​宴​会​销​售​团​队​的​管​理​与​业​绩​达​成​，​制​定​并​执​行​年​度​销​售​计​划​ ​ ​ ​2​、​开​拓​和​维​护​高​端​客​户​资​源​，​建​立​长​期​稳​定​的​合​作​关​系​ ​ ​ ​3​、​统​筹​大​型​宴​会​活​动​的​全​流​程​销​售​工​作​，​包​括​方​案​策​划​、​报​价​谈​判​、​合​同​签​订​等​ ​ ​ ​4​、​分​析​市​场​趋​势​和​竞​争​对​手​动​态​，​及​时​调​整​销​售​策​略​ ​ ​ ​5​、​完​成​月​度​、​季​度​销​售​指​标​及​回​款​任​务​ ​ ​ ​【​岗​位​要​求​】​ ​ ​ ​1​、​本​科​及​以​上​学​历​，​酒​店​管​理​、​市​场​营​销​等​相​关​专​业​优​先​ ​ ​ ​2​、​5​年​以​上​高​星​级​酒​店​宴​会​销​售​管​理​经​验​，​有​团​队​管​理​经​验​ ​ ​ ​3​、​熟​悉​武​汉​高​端​宴​会​市​场​，​具​备​优​质​客​户​资​源​者​优​先​ ​ ​ ​4​、​出​色​的​商​务​谈​判​能​力​和​活​动​策​划​能​力​ ​ ​ ​5​、​具​备​较​强​的​市​场​分​析​能​力​和​数​据​敏​感​度​ ​ ​ ​6​、​年​龄​3​5​-​4​5​岁​，​形​象​气​质​佳​，​能​承​受​工​作​压​力​

【岗位职责】 1、负责制定并执行酒店学习与发展战略，确保与酒店业务目标一致 2、设计、开发和实施员工培训计划，提升各部门专业技能和服务水平 3、评估培训效果，持续优化培训体系和课程内容 4、管理培训预算，合理分配资源以确保培训计划的高效执行 5、与各部门负责人协作，识别员工发展需求并制定个性化培养方案 6、建立和维护员工职业发展通道，促进内部人才梯队建设 7、引入创新学习方法和工具，推动数字化学习平台的应用 【岗位要求】 1、具备酒店管理、人力资源管理或相关领域专业知识 2、出色的培训设计与授课能力，能独立开发高质量培训课程 3、优秀的沟通协调能力，能够有效推动跨部门合作 4、敏锐的业务洞察力，能够将学习发展与业务需求紧密结合 5、结果导向，具备优秀的项目管理和数据分析能力 6、拥有丰富的丽思卡尔顿酒店品牌培训经验

Job Description: Are you a seasoned professional with aproven track record in hotel software sales and a knack for translating technology solutions into tangible benefits? If you're adept at navigating the intersection of hospitality and technology, with a strong background in hospitality IT solutions & sales, we have an exciting opportunity for you to excel in adynamic Sales role. Position Overview: As a Director of Sales for IT hospitality solutions,he oversees the sales strategy and execution for technology products tailored to the hospitality industry. This role involves developing sales plans, building client relationships, and driving revenue growth for the company.The Director of Sales is responsible for aligning sales goals with overall business objectives and tracking performance within the assigned territory. Your confident familiarity with terms like API, AWS, and cloud is essential to succeed in this role. What You Will Do Enablement Develop and implement comprehensive sales strategies plans to achieve revenue targets and expand market presence in the MIDDLE EAST hospitality and F&B industry. Identify and prioritize key accounts and prospects within the territory, conducting thorough research to understand their business needs and challenges. Track sales performance metrics, pipeline activity, and revenue forecasts, providing regular updates and reports to senior management. Build and maintain strong relationships with prospective and existing clients, serving as a trusted advisor and consultant on IT solutions tailored to their specific requirements. Lead the end-to-end sales process, from initial prospecting and lead generation to negotiation, contract closure, and post-sale follow-up. Update CRM time to time for updates. Collaborate closely with cross-functional teams, including pre-sales, marketing, operation support, to ensure alignment of sales efforts with company objectives and customer needs. Prepare and deliver compelling sales presentations, proposals, and demonstrations to prospects, effectively communicating the value proposition and benefits of our IT solutions, leveraging your exceptional communication and presentation skills. Utilize your deep understanding of hotel operations to demonstrate how our solutions can streamline front office processes and elevate guest satisfaction. Sales & Market Research Evaluate and validate potential and existing partners, incl.qualifying leads (partnering with Marketing in key initiatives for lead generation and materials). Accelerating the sales process by identifying solutions to customer pain points. If needed, in preparation with/for the sales team,communicate with project management to translate clients’ requirements and smooth transition from sales to implementation. Review new marketing documents for accurate promotion of the product. Strategy & Innovation Maintain thorough knowledge on international hospitality industry trends and developments. Functioning as an ambassador of innovationfor the product and company, introducing new industry trends and developments. Documentation & Controlling Manage and control proposal/deal qualification, including quote verification. Keeping product documentation up to date, highlighting the aim and purpose of the product. Product Update yourself on the new product enhancements, integration projects, RFI’s and RFP’s. Providing product knowledge support, translating the technical aspects of the product to the product and pre-sales team and client,being the intermediary between product management and client. Additionally Coalize with Marketing department to discuss sales expectations, help highlight product USP’s, introducing innovative approacheson representation of the company/products, evaluate the methodologies and strategies applied to reach the relevant markets and clients. Qualification: Bachelor's degree in Hospitality Management, Business, Information Technology, or a related field.  7 to 10 years of experience in a senior sales role in hotel IT solutions, preferably focusing on hospitality and F&B vertical. Strong grasp of property management systems and revenue management strategies etc. Comfortable discussing and explaining technology concepts such as APIs, AWS, cloud solutions, and AI to both technical and non-technical audiences. Proficiency in using Microsoft Excel for data analysis and reporting purposes. Exceptional communication and presentation skills to effectively convey complex information. Analytical mindset with the ability to address operational challenges with creative solutions. Proactive approach to problem-solving and an aptitude for working in a fast-paced, collaborative environment. Certifications or additional training in hotel technology and operations are a plus. A high degree of autonomy and self-motivation. Highly structured, outgoing and social person, ready to communicate with employees, customers and partners across different countries and different organizational levels. Excellent written and verbal communication skills (Arabic & English). Any other language will be an advantage. What You Will Get From US Exciting job within a creative environment and the opportunity to make a real impact on the business Friendly, motivated and talented multicultural team. Generous compensation package. An individual workplace, of course as much coffee, mate and fruit as you need to get into the flow. An opportunity to grow personally in a fast-growing service company. Shiji provides a challenging and creative environment with a great deal of freedom, responsibility and the opportunity to help shape the company's future. Join Our Sales Team: If you're ready to apply your expertise inhotel operations and technology to drive successful sales engagements, we encourage you to apply. This is a unique opportunity to showcase how our technology solutions can transform and elevate our clients' operational capabilities, ultimately contributing to their success.

石基集团现招聘一名软件开发经理，工作地点位于杭州，需具备在跨国公司工作以及与海外同行合作的经验。成功候选人需具备类似职位的经验，遵守所有全球开发标准、安全和部署协议。该职位将作为全球和中国开发团队之间的沟通桥梁。 岗位职责: 1. 团队领导与管理： 领导、指导和管理团队，指导他们掌握最佳实践、提升技术技能并促进职业发展。 在开发团队中营造协作、高效的文化氛围。 提供技术指导，确保遵循开发流程和编码标准。 定期进行绩效评估，设定清晰的目标，并为团队成员提供反馈和指导。 2. 项目管理与交付：    监督软件项目的规划、设计和执行，确保项目按时、按预算、并达到所需的质量标准完成。 与产品经理、管理层和其他团队紧密合作，明确项目需求和交付成果。 跟踪项目进度，主动发现并解决问题或障碍。 同时管理多个项目，平衡优先级和资源。 3. 技术战略与创新： 紧跟最新的行业趋势、工具和技术，不断改进开发流程和解决方案。 推动技术创新，确保开发团队采用现代软件实践和工具。 参与架构师的架构决策并与其协作，并为设计和系统改进提供意见。 确保所有技术解决方案的可扩展性、安全性和性能。 4. 协作与沟通： 与高级管理层、产品团队和其他利益相关者进行有效沟通，提供项目状态、风险和机遇的最新信息。 促进跨职能协作，确保开发工作与整体业务目标保持一致。 解决团队内部的冲突或分歧，营造积极高效的工作环境。 5. 持续改进： 识别开发流程中需要改进的领域，并与团队合作实施改进措施。 通过定期代码审查、结对编程和团队研讨会，鼓励学习和知识共享的文化。 实施开发方法的最佳实践。 6. 达成期望和目标： 从产品Initiative/ Epic/ Story层面开始，实施高效的开发流程      （1）遵循全球软件开发和安全标准      （2）定义“热门功能”执行流程      （3）按照开发团队容量把控路线图 为开发部门制定项目规划 实施开发团队容量管理和控制 领导、推动并汇报团队的 OKR 与 Soc/Noc 团队合作进行监控 与 Soc/Noc 团队合作制定安全需求 自动化测试 与全球开发主管和管理层保持密切联系 任职要求： 1. 教育背景：要求本科及以上学历，计算机、软件工程、人工智能等相关专业。 2. 工作经验：要求有5年以上的软件开发经验，并且有2年以上的团队管理经验。 3. 团队管理：能够带领和管理研发团队，对研发进度和质量进行把控，协调前后端开发工作，解决项目开发中的技术问题。 4. 沟通能力：与客户、团队成员保持良好的沟通，确保项目顺利进行，提升用户满意度。 5. 其他技能：熟悉软件开发流程和项目管理规范，具备需求分析、系统设计、代码优化等能力，能够编写高质量的技术文档。 Software Development Manager Shiji Group is recruiting a Software Development Manager, based in Hangzhou with experience working in a global organization, and working with counterparts abroad. The successful candidate will have experience in a similar role, following all global protocol for development standards, security and deployment. Acting as a conduit between the global and China development teams. Responsibilities: Team Leadership & Management: Lead, mentor, and manage teams,guiding them in best practices, technical skills, and career development. Foster a collaborative and high-performance culture within the development team. Provide technical direction and ensure adherence to development processes and coding standards. Conduct regular performance reviews, set clear goals, and provide feedback and coaching for team members. 2. Project Management & Delivery: Oversee the planning, design,and execution of software projects, ensuring they are completed on time, within budget, and to the required quality standards. Work closely with product managers, stakeholders, and other teams to define project requirements and deliverables. Track project progress and proactively identify and resolve issues or roadblocks. Manage multiple projects simultaneously, balancing priorities and resources. 3. Technical Strategy & Innovation: Stay up to date with the latest industry trends, tools, and technologies to continuously improve development processes and solutions. Drive technical innovation,ensuring the development team adopts modern software practices and tools. Participate and collaborate with the Architects in architectural decision-making and provide input ondesign and system improvements. Ensure scalability, security,and performance in all technical solutions. 4. Collaboration & Communication: Communicate effectively with senior management, product teams, and other stakeholders to provide updates on project status, risks, and opportunities. Promote cross-functional collaboration to ensure that development efforts align with overall business goals. Resolve conflicts or disagreements within the team, ensuring a positive and productive work environment. 5. Continuous Improvement: Identify areas for improvement in the development process and work with the team to implement enhancements. Encourage a culture of learning and knowledge sharing through regular code reviews, pair programming, and teamworkshops. Implement best practices in development methodologies. 6. Expectations, Responsibility and Goals to achieve: Implement an efficient Development process starting from Product Initiative/Epic/Story level    （1）Global Software and Security Standard      （2）Global Software and Security Standards      （3）Capacity controlled road map Implement Project Planning for the Development organization Implement capacity management and control Lead, drive and report the OKRs of your teams Work with Soc/Noc Team on Monitoring Work with Soc/Noc Team on Security Requirements Automated Testing Close relationship with Global Dev Leads and Management

Job Duties 1.Responsible for the delivery of the learning and development practices and manage the learning and development function for four hotels in Shenzhen Area: Futian Shangri-La, Shenzhen, Shangri-La Shenzhen , Nanshan Shangri-La, Shenzhen and JEN Shenzhen Qianhai by Shangri-La (4 hotels).  Maintain accurate and up to date records of all training activities and training records and provide management information regarding training needs to key.  Support hotel audits with essential training records and follow company policy as well as local authority guideline in training related area.  Conducts New Hire orientation for new employees.  Plan and organize New Hire Induction for key positionsDevelop Department Trainers' training & coaching competencies.  Coordinate the training activities of departmental trainers to ensure their full involvement in both developing and conducting training.  Assist the Director of Human Resources in preparing the Annual Learning Budget.  Monitor Training Budget by preparing monthly training expenses report.  Develop an annual training plan which meets the needs of employees through the Learning Needs Analysis exercisePublish an annual and monthly calendar of training courses and ensure maximum attendance through clear communication to and liaison with Head of Department on a regular basis.  Develop, source and conduct training courses where appropriate to meet requirements. Ensure all requests for training by employees are responded to in a timely manner and follow up is conducted where appropriate.  Monitor the effectiveness of pre and post training evaluation to maximize benefits from training courses and identify future training needs.  Develop effective links with partnership organizations such as universities and colleges, training provider, other learning and development colleagues etc. Job Requirements Diploma or Bachelors Degree with specialization in Human Resource Management or any related discipline preferred. At least 5 years experience in full spectrum of Learning and Development. Team player with excellent communication skills. Enjoys working in a highly empowered and energetic workplace environment. Posses excellent written and verbal communication skills. Can create engaging presentations and written documents. Strong in Microsoft Excel, Word and PowerPoint.

岗位职责： 1、负责酒店人力资源部全面管理工作，制定和实施人力资源规划； 2、负责建立和健全人事、薪酬、考核、聘任、晋升、奖惩等各项规章制度； 3、负责酒店高层管理人员的招聘和储备人才库的建设； 4、制定和完善酒店组织架构、薪酬体系、绩效管理体系； 5、对人力资源管理模式有系统的了解和实践经验积累，有先进的人力资源理念，能指导各个职能模块的工作。 岗位要求： 1、熟知国家、地区劳动法律法规及相关政策； 2、英语书写表达流畅，沟通协调能力强，亲和力好，抗压能力强； 3、2年以上同岗位工作经验； 4、完成上级交代的其他工作等。

【岗位职责】1、全面负责酒店销售部的日常运营与管理，制定并执行销售战略，确保完成销售目标；2、带领团队开发新客户、维护现有客户，拓展市场份额，提升营收；3、分析市场趋势及竞争对手动态，制定针对性的销售策略；4、与酒店其他部门紧密协作，确保客户需求得到高效落实；5、定期提交销售报告及业绩分析，为管理层提供决策支持；6、参与重要客户谈判及合同签订，维护长期合作关系；7、组织并指导团队完成销售任务，优化销售流程，提升团队整体效率。【岗位要求】1、具备出色的销售管理能力，能够独立制定并推动销售计划；2、拥有敏锐的市场洞察力，善于挖掘潜在商机并转化为实际业绩；3、优秀的沟通协调能力，能够高效处理内外部合作关系；4、具备团队领导经验，擅长激励和管理销售团队；5、适应快节奏工作环境，能够应对市场变化；6、对酒店行业有深刻理解；7、具备较强的数据分析能力，能够通过数据驱动销售决策。

【岗位职责】 1、负责酒店会议及宴会活动的整体策划、组织与执行，确保活动顺利进行并达到客户期望 2、协调各部门资源，包括餐饮、客房、工程等，确保活动服务的高标准交付 3、制定并优化会务服务流程，提升客户满意度和酒店会务品牌形象 4、管理会务团队，包括人员培训、绩效考核及日常工作的监督指导 5、分析市场趋势和客户需求，开发创新会务产品和服务，提升酒店竞争力 6、负责会务预算的制定与控制，确保活动成本在合理范围内 7、处理客户投诉及突发事件，提供及时有效的解决方案 【岗位要求】 1、具备优秀的活动策划和执行能力，熟悉会务行业标准和流程 2、出色的沟通协调能力，能够高效整合内外部资源 3、具备团队管理经验，擅长激励和培养下属 4、抗压能力强，能够灵活应对突发情况和复杂问题 5、对市场趋势敏感，具备创新思维和商业意识 6、熟练使用办公软件及会务管理相关系统

岗位职责: Operate Excellently 卓越运营 1. Produce periodic action plan based on the Business Plan and ensure that the sales team is conducting business according to the set objectives. 根据既定的商业计划，制定定期的销售活动，确保整个团队致力于完成销售目标 2. Keep abreast of current market trends and research competitors. 保持对目前的市场趋势的认知，做好竞争对手酒店分析和市场调研 3. Assists in the development and implementation of the Sales and Marketing plan. 协助制定促销战略和经营计划。 4.Monitors and evaluates contemporary sales initiatives and trends. 监督销售计划的贯彻和实施。 5. Reports on the effectiveness of Sales and Marketing programs. 汇总市场营销手段的有效性。 6. Assists in setting up systems to monitor achievement of departmental and individual goals and objectives. 协助建立有效的体系，监督部门及个人目标的完成情况。 7. Periodically accompany all sales managers on site inspections, client appointments to ensure consistency in sales process and quality standards. 定期陪同所有销售经理进行酒店现场考察，与客户会面，确保销售流程和质量标准的一致性 8. Manages & assists in strategic department planning and development. 管理和协助制定部门战略计划，监督其实施。 任职资格: Good health身体健康 Good communication良好的沟通技能 Pleasant looking五官端正 Positive attitude/role model Initiative态度端正/有以身作则的意识 Innovation Oriented富有创新意识 Customer Service Oriented富有服务意识 Good interpersonal skills良好的与人沟通的能力 Enthusiastic热情 Organized有条理

1、负责酒店的年度销售任务及Repar、OCC的完成。 2、负责酒店价格体系的制定。 全面负责市场营销部工作。负责客房、餐饮的销售以及市场推广工作的管理。 3、负责部门人员管理。负责部门人员的工作量分摊及绩效考核。 4、负责市场开发。负责酒店板块业务的开发以及新业务的拓展工作。 岗位要求： 1、本岗位从事5年及以上工作内容。 2、本科以上学历，思维活跃、表达能力强，有业务开拓经验及能力。