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  • 广州 | 8年以上 | 本科
    • 五险一金
    • 补充医疗保险
    • 12%公积金
    • 定期体检
    • 年终奖
    • 年度薪资调整
    • 生日福利
    • 带薪年假
    • 带薪病假
    • 育儿假
    • 投递简历
    Job responsibilities: Assist Line Manager to design Operating Model for the Public Stand and the Public Garden. Prepare and present pre-opening process presentations for Public Venue that covering customer journey, customer flow, and customer experience. Guarantee the smooth operation of the Public Venue, which includes areas like the public entrance, public dining area, public garden, and the stage area for the performance, ensuring that these facilities are serviced and maintained by the Facilities Management (FM) team and the Security Team. Work closely with the Security Team to provide a comfortable passage and manage queues and people traffic throughout the entire Public Stand and the Public Garden. Work closely with CRC Grandstand Event Production team to implement the programmes that will be held in Public Stand. Oversees Non-Race Day operations and business activities for Grandstand. Qualification: A strong blend of technical and domain knowledge is required for this role. Thinking and applying first principles is critical. As such a strong academic background is required. A minimum of 8 years in managerial experience in hospitality operations and retail business. Sound knowledge of facility management. Knowledge in IT hospitality systems (e.g. stock management systems, etc.). Sound knowledge of hotel or theme park (theme park is preferable) organisation and operational workflow, with capabilities for reviewing architectural drawings during project planning and pre-opening phase and to provide valuable input to optimize back and front of house planning. Financially knowledgeable about typical hospitality ratios and KPIs, capable to establish pre-opening budgets and assisting the pre-opening teams to establish the operational financial planning and operational budget. Demonstrated leadership capabilities Proficient in both written and spoken English and Chinese (Mandarin and Cantonese).
  • 珠海 | 3年以上 | 本科
    • 五险一金
    • 意外险
    • 定期体检
    • 提供食宿
    • 带薪年假
    • 团建聚餐
    • 技能培训
    • 集团内部调动
    • 海外工作机会
    • 职业发展规划
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    工作职责: 1. 负责项目立项会议管理,包括立项报告的审核、初终审会的组织以及相关沟通事宜 2. 负责发展签约合同的审核管理,包括项目签约信息整理、合同审批及数据统计等。 3. 参与项目周期统筹管理,包括拓建系统的项目审核、流程管理等工作。 4. 参与跨部门沟通及综合行政支持工作。 任职资格要求 1、 本科及以上学历,酒店管理、旅游管理、工商管理等相关专业优先。 2、 3-5年以上相关工作经验,如拥有至少1年以上酒店咨询项目经验佳。 3、 具备扎实的行业基础知识和广泛的酒店市场理解,能够快速收集、整合多维度数据,具备良好的PPT及EXCEL撰写能力。  4、 具备良好的口头表达和组织能力,能够高效对接各事业部发展、品牌、运营等团队,推动工作落地。 5、持续关注行业趋势与创新动态,具备快速学习新政策、新工具、新模式的能力。
  • 上海 | 5年以上 | 本科
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    工作职责: With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we‘re here: to delight our guests, Team Members, and owners alike. the Director of Finance is an integral part of the 4D structure within the hotel, providing support and technical expertise to other members of the team. This role is responsible for all accounting and financial requirements for the hotel in an environment of tight control. He / she will provide financial support, advice and expertise to the General Manager and hotel team, with the aim of maximizing value, developing the quality of the Finance function within the hotel. What will I be doing? As the Director of Finance, you will be responsible for performing the following tasks to the highest standards: Financial Accounting & Control: Best practice financial accounting processes in a robust control environment • Overall management of the accounting records and financial reports of the hotel ensuring compliance with company, owner, statutory and fiscal requirements and timetables. • Where applicable the above must include the accounts for Hilton International’s branch or subsidiary. • Ensure that the balance sheet is a fair reflection of the assets and liabilities of the hotel. The balance sheet must be regularly reviewed, and reconciliations performed of all accounts. • Ensure compliance with the Management agreement with Hilton International, and any Owner / Lease agreement. • Maintain a focused system of internal controls, which will provide an effective and efficient control over the hotel assets, liabilities, revenue and costs, ensuring compliance with company policy. • Maintain control over the hotel’s assets, liabilities, income and expenditure on behalf of both the Operator and Owner and provide management, leadership and accountability for the financial performance of the hotel. • Ensure legal and tax compliance and that adequate insurance cover is maintained managing the pension scheme, where applicable, ensuring that adequate accounting, actuarial and legal controls are in place. • Ensure valid permits and licenses have been obtained for such matters as importation, currency transfers and hotel operations (bars, clubs, casinos etc.). • Take responsibility for the safekeeping and updating of all leases and contracts, which may affect the financial status of the hotel. • Liaise and co-operate with both Internal and External Audit, ensuring that an effective programme of in-hotel audit is in place and that corrective action is promptly taken where required. • Give particular emphasis to ensuring that all revenue is captured, making use of a monthly control checklist and conduct interim self-audits as required. • Develop best practice financial accounting and control procedures, with continuous review and development with the aim of maximizing both impact and efficiency. Management Reporting: Focused, innovative and balanced reporting that stimulates management action • Develop high quality management information and performance measurement that is timely and accurate. Reporting should be thought provoking and action oriented. • Implement reporting that incorporates benchmarking, identification and measurement of key performance indicators, and use of the balanced scorecard. Reporting should not only look to historical performance within the hotel, but also outward and forward. • Ensure corporate reporting is timely and accurate, internally consistent and that, inter alia, Datalink report, Pro-plant system, management reports, trends of operation reports, incremental conversion reports, profit and loss statements, balance sheets and cash flow reports reconcile to the trial balance. Maintain proof of such reconciliations which are conducted each month. Business Support: Provision of the highest standards of financial and commercial support to the Business • Support and advice on financial and commercial matters to the General Manager and to the hotel team, including the interpretation of financial data. • Review management information for the hotel and make proposals for the General Manager for value added initiatives. Where appropriate, play the “Devil’s Advocate” to challenge practices and proposals. • Provide financial and commercial skills to support business development initiatives, major pricing decisions and other commercial decision-making. Information Technology & Systems: Optimize the use of I.T. within the finance department to improve efficiency and information • With Project Managers, support the implementation of financial systems in the hotel. • With the ISM ensure proper use and maintenance of financial systems, including adequate security and back up procedures. • Act as the guardian of the integrity of data flowing into the accounting system, ensuring that the control process is sound in systems that interface directly or indirectly with the accounting system. • Work with colleagues to ensure that errors are corrected at source and processes amended as required to eliminate rather than correct errors. • Continually develop the usage of financial systems in order to ensure highest levels of management reporting, processing and staffing efficiency and thereby return on investment. Investment Optimizing returns on capital investment • Utilize project evaluation techniques to assist in directing investment to those projects which optimize returns both for the individual project and the enterprise as a whole. • Prepare annual capital plan and direct implementation of this plan, ensuring funding and necessary buying (e.g. Owners) are in place so that the note can be kept at the highest possible standard. • Prepare and review the AFE, ensuring financial accuracy and sound commercial and business judgment is applied to the process, and that authorization is obtained prior to commitment of the hotel to expenditure. • Perform post investment audit on major capital investments, communicating results of post investment reviews within the Management team and ensures actions are taken to learn from such results and maximize returns. • Ensure compliance with HI capital policy, maintaining proper control and recording of project spends. • Where applicable, prepare review and be involved in the production of financials for new developments and acquisitions. Looking Ahead: Operating against meaningful strategic plans and budgets with accurate forecasting • Take a support role to the General Manager in hotel strategic planning, with particular emphasis on Master-Planning and “thinking outside the box” to identify value opportunities. • Manage the formulation, review and approval process for budgeting within the hotel. • Ensure a regular cycle of forecasting takes place within the hotel with content and detail appropriate to the needs of the operation. • Provides alerts to Senior Management and to Area Office via regular forecasts, outlook reports or via ad-hoc reporting concerning positive or negative trends in the business. • Work with colleagues and the General Manager to ensure consistency and accuracy of communication regarding future trends in the business. Avoid surprises. Investment in People: Ensuring the best person in each job, in an environment of continuous development • Recruit and retain the best people for the job, especially at Assistant Controller level, making use of succession planning to develop and replace individuals effectively. • Establish and maintain good employee relations within the Finance department. • Aim to maximize efficiency in the accounting department and optimum staffing levels. • Recognize that a highly organized Accounts office is often a sign of an efficient department. • Develop the effectiveness of the hotel finance function through the ongoing training and development of the team. • Lead and motivate the team to high levels of performance. • Ensure that you manage to specific measurable objectives, giving regular feedback including appraisals. • Both the Director of Finance and Assistant Financial Controller should have a personal development plan. • Provide training to enhance the financial skills of the Management Team as a whole, utilizing tools such as Hilton University and Hilton LEXUE. Cash & Working Capital: Optimize cash position in an environment of tight control Cost Management: Support the operation to optimize efficiency of the cost base 任职资格: What are we looking for? To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: • University qualification and above. • Finance / Accounting major and certified, e.g. ACCA/ CPA. • 5 year in hotel accounting with at least 2 years in similar position with an international hotel. • Fluent in oral and written English to meet business needs. • Possess system skills in OnQ, Check SCM, SUN, OPERA / OnQ PMS, MICROS, HRLINK, • Proficient in Microsoft Windows, Word, Excel and PowerPoint. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
  • 上海 | 5年以上 | 本科
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    工作职责: Key Responsibilities: Strategic Planning & Execution:  Develop and implement short and long-term strategic plans to achieve the hotel’s revenue and profitability targets.  Identify and seize business opportunities by conducting market research, analyzing trends, and monitoring competitor activity.  Develop and execute marketing strategies and promotional campaigns to maximize brand awareness and market share.  Set pricing strategies and sales targets to optimize revenue generation.  Monitor and evaluate the effectiveness of marketing initiatives and adjust strategies as needed  Actively use Hilton’s sales tools and resources to deepen the understanding of customer patterns and assist in developing relevant products and packages Business Acumen:  Develop and implement sales strategies to Optimize occupancy and rate across all market segments.  Identify and pursue new business opportunities and build relationships with key clients and industry partners.  Analyze market data and trends to optimize revenue management strategies and pricing decisions.  Monitor and report on sales performance against targets and develop action plans to address any gaps. Communication & Collaboration:  Foster effective communication and collaboration across all departments to ensure a seamless guest experience and maximize sales opportunities.  Collaborate efficiently with Revenue Management Consolidated Center (RMCC) to create high value for hotel performance.  Build strong relationships with internal stakeholders and external partners to support the hotel’s business objectives.  Represent the hotel at industry events and conferences to promote the brand and build awareness.  Communicate effectively with senior management and provide regular reports on business performance and strategic initiatives. Leadership & Team Management:  Build, manage, motivate, and empower a high-performing team to achieve business objectives.  Provide clear direction, set expectations, and delegate responsibilities effectively.  Foster a collaborative and inclusive work environment that encourages innovation and continuous improvement.  Conduct performance evaluations, provide constructive feedback, and support the professional development of team members.  Ensure compliance with company policies and procedures. Continuous Improvement & Innovation:  Stay informed about industry trends, best practices, and emerging technologies.  Identify opportunities for process improvement and implement innovative solutions to drive efficiency and enhance the guest experience.  Continuously evaluate the effectiveness of marketing and sales strategies and adjust as needed to achieve business goals. 任职资格:  Bachelor’s degree and above.  Passion for the hospitality industry, and Customer-centric mindset.  A minimum of 5-8 years of experience in commercials, with at least 2-3 years in the commercial leadership role such as Commercial Manager or Commercial Director.  Experience with relevant systems and technologies, this includes of Delphi system, revenue management systems, CRM software, booking engines, and other relevant tools.  Advance business capability, include strategic thinking and planning, business acumen, Leadership management, influence and communication skill, Adaptability and resilience.  Fluent in written and spoken English
  • 广州 | 8年以上 | 本科 | 提供食宿
    • 五险一金
    • 节日礼物
    • 带薪年假
    • 定期体检
    • 技能培训
    会展/会务 | 100-499人
    • 投递简历
    【岗位职责】 确保执行酒店政策方针和公司的品牌标准。 对于认可的员工实施培训课程,进行全体员工的培训和评估他们的能力 提前意识到缺少服务标准的对客服务并及时制定发展计划,跟踪和执行改变 在工作中和下属员工沟通,维护已确定的政策和方针。 在用餐期间确保及时纠正错误的餐位。 保持操作台的干净和整齐。 和厨房保持有效的沟通。 为团队准备培训课题。 在培训中借助餐厅经理。 良好的工作氛围和下属员工良好的工作关系。 在团队中展现个人精神和严守时间。 问候客人,处理评论和问题,无论何时都要在用餐中提高销售关注收入。 向客人推荐菜单的食品和酒水,适当的为客人点单和服务食品和酒水。 维护良好的客户关系和提高个人的修养。 依据库存的要求来采购物品。 准备每周排班。 在经理缺席期间负责运营。 接受餐厅经理安排的其它工作。 为客人服务酒水和食品。 提出好的主意和建议在设计菜单和食品促销的时候。 实施培训课程和时间表格。 全面的食品和酒水知识。 熟练运用客人维护技能。 领导素能。 【岗位要求】 全面的餐饮服务经验和时尚的管理主义。 至少8年的餐饮运营经验。 至少2年以上的同岗位工作经验。 良好的运营和管理技能。 良好的仪容仪表。 积极主动。 团队有良好的沟通才能,监督和刺激员工的积极性。 良好的英文书面和口语能力。
  • 杭州 | 3年以上 | 本科 | 提供食宿
    • 五险一金
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 包吃包住
    • 人性化管理
    • 带薪年假
    • 午餐补贴
    • 节日礼物
    全服务中档酒店/4星级 | 50-99人
    • 投递简历
    岗位职责 1、制定年度,季度市场营销计划及预算,并负责执行与效果追踪。 2、管理并优化线上渠道,提升转化率与收益率。 3、开拓和维护本地企业客户,旅行社,会议团队,婚宴等线下核心渠道资源。 4、根据市场动态和预订趋势,制定有竞争力的价格与产品组合策略。 5、管理酒店官方网站及自媒体矩阵的内容更新与SEO优化。 6、维护与本地旅游局,媒体,KOL/KOC的良好关系,策划公关活动,提升媒体曝光。 任职要求 1、3年及以上高端酒店,度假村,文旅项目或相关行业的市场推广经验,有目的地度假酒店经验者尤佳。 2、熟悉酒店市场部运作流程,对OTA运营,收益管理有深刻理解。 3、有出色的市场策划与执行力:能独立完成从方案策划到落地执行的全过程。 4、优秀的数据分析与创新能力:能基于数据驱动决策,并富有创意地解决市场问题。 5、对市场趋势敏感,热爱度假旅游行业。
  • 广州 | 10年以上 | 本科 | 食宿面议
    • 五险一金
    • 补充医疗保险
    • 12%公积金
    • 定期体检
    • 年终奖
    • 年度薪资调整
    • 生日福利
    • 带薪年假
    • 带薪病假
    • 育儿假
    • 投递简历
    Apply knowledge of the CRC Grandstand House Rules and Total Experience Design to design the Customer Service Operating Model and simulation planning for all the customer service operations at the CRC Grandstand, covering both CRC Raceday and Non-Raceday scenarios. Work with different department to provide services to meet the Customer Experience program, ensuring a deep understanding of customer preferences, needs, and expectations. Develop service level agreement (SLA) focused on reducing response times and providing high customer satisfaction for all Segment customers. Establish policies and procedures that ensure high quality customer service delivery and reflect industry best practices. Define customer experience touch points to sharp the customer perception of branding and enhance customer experience and drive greater satisfaction. Collaborate with HR to define the business needs for a temporary workforce, closely partnering with the HR team to finalize the Grandstand Part-Time Operating Model.
  • 销售总监

    2万-3万
    北京-朝阳区 | 10年以上 | 本科 | 提供吃
    • 员工餐厅
    • 人性化管理
    • 技能培训
    • 岗位晋升
    • 年度旅游
    • 帅哥多
    • 美女多
    • 五险一金
    • 带薪年假
    • 包吃包住
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    岗位职责: 统筹销售市场部部门工作,负责企业公寓及写字楼整体的销售工作,公寓及写字楼招商。 制订年度收益计划、市场预算及预测。 制订与收益计划相关的工作计划,以确保收益计划目标得以实现 向总经理提供专业的咨询服务 协调保持和增加业务量的各种方法,包括广告、促销、个人销售、宣传、社区关系、特别销售项目等。 通过下列手段创建及实施特别计划以创造更大的效益: 提高平均房价 提高整体入住率 提高淡季业务量 增强在当地的餐饮和宴会销售 提高酒店在当地社区的声望 通过联谊、入会和加入其它行业组织来积极参与社区事务。 定期检查销售与市场部员工的活动报告,以确保销售目标的实现。 对酒店内部宣传品的视觉效果进行定期检查,以确保它们能够达到品牌标准。 通过以下手段对潜在市场进行调查: 对销售部和前台的通信文档进行检查 对客史档案和登记卡档案进行分析 研究客户调查问卷 研究政府对来当地旅游的游客的统计数字 分析竞争对手的销售和促销工作情况 对各类参考资料及行业出版物进行研究,以寻找销售机会 分析以往广告活动及向其它部门负责人和广告机构进行咨询,研究何种广告效果最好,并就此向总经理提出建议。 与社区及周边市场内的航空公司、旅行社、商行、私人俱乐部和行业协会保持联系,以发展新客户及保持老客户。 定期对公关活动进行检查,以保证酒店在当地及全国媒体中的影响力。 对新产品和服务的开发进行管理 对新市场策略的发展进行监管 进行市场调研 与区域销售及市场工作人员进行良好沟通并实施公司策略 和人力资源部一起进行人力规划和管理需求。 和财务总监一起编制和管理部门预算。 岗位要求: 1. 男,年龄32-38岁之前。 2. 必须具备五星级酒店同岗位工作经验,必须具备公寓酒店销售经验。 3. 统招专科以上学历。
  • 上海 | 3年以上 | 本科
    服务式公寓 | 100-499人
    • 投递简历
    The Revenue Manager is responsible for the total reservations and revenue operations of Stey properties. The position will ensure the maximization of revenue for all aspects of the operation. Furthermore, all reservations related tasks will be handled and the Revenue Manager will oversee both Hotel and Long Stay Tenant revenues and all contracting aspects. Candidates should be familiar and fluent in major hotel revenue management technology platforms, as a significant part of the job will beinteracting with Stey’s digital development team, sharing knowledge to optimize Stey’s own revenue management platform, which is currently in development. Stey is a fast growing operation, but our limited property count in China (currently three properties) means that the Revenue Manager will also assume responsibilities for distribution and OTA channel management, including liaising with Stey’s digital team to identify and troubleshoot any issues with OTA integrations and listings. In essence the role will: • Implement revenue management operations, procedures, and best practices. • Identify new revenue opportunities. • Provide daily, weekly, and monthly reporting. • Optimize and expand distribution partnerships. • Act as overall business development consultant for each Property/Community Manager. • Act as Revenue Management expert in communication with the Digitalteam. • Challenge and influence properties to improve service level and operational standards. • Embed and support a revenue management culture in all properties. • Visit each property regularly. AVAILABILITY MANAGEMENT • Use yield planners and selling matrix for room sales • Monitor yield system and validate that the yield actions are consistent with both property and market conditions • Maintain a consistent selling strategy across all systems • Proactive availability management, recommending necessary strategy changes • Prepare and recommend future strategies to the Management team COMMERCIAL  AWARENESS • Keep up todate with global, local, and environmental issues impacting Beijing and thehotel • Check competitor strategy on a regular basis reviewing rates andavailability • Managerelationships with comp set staff and RMs to ensure Stey has the best possibleaccess to information on market conditions REVENUE ANALYSIS • Analyzehistorical property performance and pick-up data for use in demand forecastingand strategy • Analyzeyield information to identify potential new business, markets and trends • Maintain arolling three-month outlook and monitor actual versus forecast for planachievement on pick-up, forecasting, etc. • Complete andanalyze the month-end reports • Analyze andsupply data for the preparation of the annual plan (budget) • Identify andanalyze new business opportunities MAINTENANCE OF SYSTEMS & PROCEDURES • Maintainaccuracy of all reservations and other data • Conductquality control checks on all revenue management systems to ensure dataaccuracy • Ensure thatall the rates are loaded on all rate databases • Remain fullyconversant with the uses & applications of all systems relating to revenuemanagement • Ensure allspecial activities are followed up on in a timely manner and results of suchrecorded RESERVATIONS • Handle allbookings in the Stey PMS • Ensureappropriate follow up on bookings • Communicatewith potential Guests and Tenants • Handle allinquiries – Phone, email, WeChat OTHER • Manage all contract and communication for distribution channels • Work closely with each Community Manager in all aspects of property operations. • Provide reports as required by senior management
  • 海口 | 5年以上 | 本科
    中式餐饮 | 2000人以上
    • 投递简历
    【工作职责】   1、策划公司年度市场工作目标和营销方案,负责编制公司年度、季度、月度营销企划方案,广告策略及广告计划;  2、负责产品策划开发、新品政策推出、新品投放进程跟踪落实;  3、负责开拓市场业务,进行相关的宣传推广,包括管理以及进度的推进,建立公司的市场运作体制;  4、负责制定年度促销活动规划,统筹节庆、主题、季节促销活动方案,并根据不同渠道系统特点制定相应活动。 【任职要求】   1、学历要求:本科及以上,经济管理、市场营销等相关专业优先;  2、经验要求:五年市场营销工作经验,在快速消费品、零售、餐饮行业经验至少2年以上,餐饮知名企业从业背景优先;  3、具严密敏捷的逻辑思维,对品牌、产品、市场推广、营销企划具有出色的规划,统筹开发管理能力;   4、具备较强的文字表达能力、管理能力和沟通协调能力。优秀者薪资面议!  【职位福利】 提供工作餐、带薪年假、五险一金、节日福利、员工团建、弹性工作。
  • 杭州 | 3年以上 | 本科 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 员工生日礼物
    • 包吃包住
    • 员工活动
    • 双休
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 1、制定及执行饭店市场销售计划 2、酒店市场开发、客源组织和酒店商品客房、餐饮、会议的销售工作。 3、分析市场动向、特点和发展趋势,设立市场目标。 4、走访客户,根据市场变化,并不断改进服务工作。 5、审核服务活动的策划方案,组织员工工作。 6、签定住房优惠协议、旅行社房价协议及各种合作协议、认报刊合同、广告宣传服务协议。 7、统筹酒店内外的公关宣传工作;审阅酒店对外发布的宣传稿件。 8、对外通过接待、出访、新闻媒介等,对内做好各部门的推销和宣传活动等,管理美工制作,以达到酒店经营的宣传目标。 【岗位要求】 1、本科以上文化程度;3年以上同岗位工作经验。 2、按照公司整体要求,制定和组织实施公司在市场策划、销售管理、客户服务和物业管理的战略规划。 3、负责项目可行性比选阶段的市场研究、客户分析、市场定位和营销推广方案设计。 4、负责监督和考核公司各项目的营销推广、销售进度、销售回款和客户服务等,支持和保障项目实施。 5、负责组织营销推广、销售执行、客户服务等方面专业人员的培训。 6、英语口语和书写流利。
  • 商务总监

    2万-3万
    张家口 | 5年以上 | 本科 | 提供食宿
    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 投递简历
    岗位职责: 1.深度调研指定区域文旅市场,分析趋势、识别机会与风险,为业务发展提供决策依据; 2.基于市场洞察,制定并实施富龙四季小镇文旅项目拓展策略、计划及年度目标; 3.搭建并维护区域内政府、景区、酒店等行业资源网络,承接高层及内部合作线索,对接董事长、公司领导及同事提供的各类合作机会和资源线索,对重要伙伴商务接待; 4.开拓区域新文旅合作机会,主导商务谈判、合同签订,完成新项目可行性分析(市场、财务、风险); 5.响应产品策划需求,筛选对接第三方合作资源,设计合作方案并推进谈判; 6.统筹项目全流程管理,涵盖前端拓展、资源引进、合同审核、落地执行,把控进度、成本与质量; 7.监控项目进展与市场动态,及时调整策略,确保目标达成。 任职要求: 1.旅游管理、市场营销等相关专业本科及以上学历 2.具备至少5年以上文旅项目拓展或相关领域经验,熟悉文旅项目运作流程 3.拥有丰富的政府、景区、城市更新或乡村振兴等领域资源者更具优势 4.具备出色的商务沟通、谈判与合同促成能力。具备较强的市场分析、财务评估和战略决策能力 5.有良好的语言表达能力,以及良好的英语会话和书写能力
  • BD

    2万-3万
    深圳 | 经验不限 | 本科
    • 五险一金
    • 岗位晋升
    • 包吃包住
    • 管理规范
    • 带薪年假
    • 年度体检
    • 技能培训
    国内高端酒店/5星级 | 1000-2000人
    • 投递简历
    【岗位职责】 1、负责酒店业务拓展,开发新客户资源,维护现有客户关系,完成公司制定的销售目标; 2、分析市场趋势及竞争对手动态,制定有效的业务拓展策略,提升市场份额; 3、与潜在客户进行商务谈判,促成合作意向,签订合作协议; 4、定期拜访客户,了解客户需求,提供定制化解决方案,提升客户满意度; 5、协调内部资源,确保项目顺利推进,及时解决客户问题; 6、收集并反馈市场信息,为公司决策提供数据支持; 7、参与行业展会、论坛等活动,扩大公司品牌影响力。 【岗位要求】 1、具备较强的市场敏锐度和商业谈判能力,能够独立开发客户资源; 2、优秀的沟通协调能力,能够与客户及内部团队高效协作; 3、具备较强的抗压能力,适应快节奏工作环境; 4、逻辑清晰,具备良好的数据分析及报告撰写能力; 5、对酒店行业有浓厚兴趣,愿意长期深耕业务拓展领域; 6、有相关行业资源或成功案例者优先考虑。
  • 运营副总

    2万-3万
    吉林 | 5年以上 | 本科 | 提供食宿
    • 带薪年假
    • 提供食宿
    • 工龄津贴
    • 学历津贴
    • 年终奖金
    • 社会保险
    • 岗位晋升
    国内高端酒店/5星级 | 500-999人
    • 投递简历
    1. 协助总经理制定营销战略规划,为重大营销决策提供建议和信息支持。 2. 根据酒店发展战略组织制定营销战略规划。 3. 负责组织搜集国内外相关行业政策、竞争对手信息、客户信息等,分析市场发展趋势。 4. 定期、准确向酒店总经理和相关部门提供有关销售情况、费用控制情况、销售收入等信息。 5. 制定年度销售目标和计划,提供酒店销售决策,部署并监督销售计划的执行进展。 6. 组织酒店高层管理人员和其他相关部门确定项目销售定价方案,组织项目销售定价和销售策划  任职资格: 1. 年龄40岁以下,大学本科以上学历。 2. 五年以上品牌饭店管理经验及市场营销经验,尤其擅长AI及新媒体营销战略。
  • 北京 | 3年以上 | 本科 | 提供食宿
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 免费食宿
    • 个人职业发展
    国内高端酒店/5星级 | 2000人以上
    • 投递简历
    【岗位职责】 1、市场开发与业务拓展市场调研:分析区域目标市场的行业趋势、竞争对手动态及客户需求,制定针对性销售策略。 2、客户开发:挖掘新客户资源(如旅行社、企业客户、会展公司、PCO平台等),建立长期合作关系。 3、渠道拓展:开发当地分销渠道(代理商、合作伙伴),扩大酒店品牌的市场覆盖率。 4、活动参与:代表酒店参加行业展会、路演或商务洽谈,推广酒店产品和服务。 5、销售目标管理业绩达成:完成公司下达的目标区域营收指标(如客房、会议、餐饮等收入)。 销售计划:制定年度/季度销售计划,分解任务并落实执行。 6、客户关系维护:集团大客户开发管理:开发维护重点客户(如跨国企业、高端旅行社),定期拜访并提供定制化方案。 7、跨部门协作:内部沟通:与市场部、收益管理部、预订部协作,确保销售策略与品牌定位一致。 8、信息反馈:向总部传递目标市场动态,为产品优化或促销活动提供建议。 9、团队支持:协助目标区域酒店销售团队(如本地销售代表)完成目标。通过海外渠道及客户资源销售国内集团品牌酒店,达成销售业绩指标。 【岗位要求】 1、本科及以上学历,市场营销、酒店管理、旅游管理等相关专业优先。 2、拥有 3 年及以上酒店销售或旅游行业大客户销售相关工作经验,具有高星级酒店、酒店集团区域销售岗位从业经历者优先。 3、具备独立开发区域大客户(如企业客户、旅行社、会议会展公司等)的成功案例,有成熟的客户资源储备者优先;曾参与制定区域销售策略并达成年度销售目标,具备团队协作及渠道管理经验者优先。 3、专业知识:掌握市场营销、客户关系管理(CRM)、商务谈判等专业知识;熟悉酒店客房、餐饮、会议等产品的定价策略与销售技巧。 4、通用技能:具备中英文沟通表达与书面写作能力;熟练使用 Office 办公软件及销售管理系统;具备数据分析能力,能通过销售数据复盘优化市场策略。 5、其他:了解会展经济、企业差旅管理等相关领域知识,具备活动策划及执行能力者优先。 6、办公地点:北京/上海(各一人)
  • 收入会计

    5千-7千
    武汉 | 2年以上 | 本科
    • 意外险
    • 岗位津贴
    • 年度薪资调整
    • 包吃包住
    • 生日福利
    • 带薪年假
    国内高端酒店/5星级 | 50-99人
    • 投递简历
    【岗位职责】 1、负责酒店日常收入核算工作,确保账务准确性和及时性 2、审核各类收入单据和凭证,核对系统数据与实际收入的一致性 3、编制每日收入报表,定期进行收入分析和统计 4、协助完成月末结账工作,确保收入相关账目准确无误 5、配合审计工作,提供所需财务数据和资料 6、处理与收入相关的其他财务工作 【岗位要求】 1、具备基础的财务知识和账务处理能力 2、熟练使用Excel等办公软件,能进行基础的数据处理和分析 3、工作细致认真,责任心强,能承受一定的工作压力 4、具有良好的沟通能力和团队协作精神 5、有酒店行业工作经验者优先考虑
  • 深圳 | 2年以上 | 本科
    • 五险一金
    • 带薪年假
    • 人性化管理
    • 年度体检
    • 员工活动丰富
    • 职业规划清晰
    • 发展迅速
    • 管理规范
    • 节日礼物
    • 技能培训
    国内高端酒店/5星级 | 2000人以上
    • 投递简历
    岗位职责: 1.根据部门年度发展计划,实施开展酒店项目发展工作,主要拓展品牌为格兰云天国际酒店、格兰云天大酒店、格兰云天沛芮酒店等核心品牌; 2.积极寻找社会优质资源,拓展以全权委托管理为主的公司品牌连锁发展业务及拓展以酒店规划建设为主的相关技术咨询业务; 3.进行项目实地调研,包括市场调查、信息搜集整理、专题研究、报告编写等; 4.与各类发展渠道维系良好的合作关系; 5.完成部门宣传营销、客户档案管理、合同更新等日常工作; 6.完成发展中心的其他工作。 任职资格: 1.男女不限、年龄25--40周岁; 2.大学本科以上学历,有项目拓展资源及成功经验优先; 3.具有酒店或商业拓展、品牌、咨询岗位工作经验两年以上; 4.出色的人际交往能力,具一定的社会关系资源; 5.求知欲强,具有良好的学习能力、书面写作能力。
  • 品牌经理

    1.5万-2.5万
    深圳 | 3年以上 | 本科
    • 五险一金
    • 带薪年假
    • 人性化管理
    • 年度体检
    • 员工活动丰富
    • 职业规划清晰
    • 发展迅速
    • 管理规范
    • 节日礼物
    • 技能培训
    国内高端酒店/5星级 | 2000人以上
    • 投递简历
    工作职责 1、根据公司发展战略,制定品牌战略规划,明确品牌核心定位与价值主张。分解年度品牌目标,推动品牌战略落地,定期评估有效性并动态调整。通过品牌系统化管理提升品牌辨识度度与竞争力。 2、梳理品牌矩阵,明确各品牌定位与客群差异。建立品牌间协同规则,强化整体品牌合力。将品牌价值融入产品设计与服务标准。 3、品牌标准体系构建,制定品牌管理标准、制度及流程,主导编写品牌标准手册。通过导入、执行、审核等形成管理闭环,确保各品牌酒店执行的一致性。 4、品牌与产品线营销推广,制定年度品牌营销推广计划,提升品牌曝光与转化率,强化客群认知。针对不同产品线设计差异化推广策略,触达目标客群,通过数据测评营销效果,优化推广策略。 任职资格 1、本科及以上学历。 2、三年及以上全服务型酒店市场传媒或品牌推广相关经验,具有较强的品牌宣传和推广经验。 3、熟练应用OFFICE系列软件;良好的沟通表达和商务谈判能力;良好的逻辑思维与问题解决能力;能承受工作压力,有良好的职业操守。
  • 深圳 | 5年以上 | 本科
    • 五险一金
    • 节日礼物
    • 带薪年假
    • 管理规范
    • 岗位晋升
    国内高端酒店/5星级 | 2000人以上
    • 投递简历
    主导以效果为导向的线上营销,结合互联网流量思维与酒店行业,通过渠道运营与新媒体创新,赋能门店业绩与品牌增长。 核心职责: 1.效果营销策略与执行 -制定并执行渠道与新媒体营销策略,对销售占比、ROI等指标负责。 -负责线上广告(OTA、社交媒体、搜索等)投放优化,推动从曝光到转化的全链路增长。 2.品牌增长与用户运营: -协同品牌团队,策划线上线下活动,实现用户拉新与忠诚度提升。 -拓展跨界资源,策划品牌联名及破圈传播。 3.市场洞察与优化: -监测竞品动态,进行数据分析,持续优化营销策略。 4.协同合作: -跨部门协作推动策略落地,管理服务商保障项目质量。 任职要求: -5年左右互联网或消费品牌效果营销、流量运营经验,熟悉字节、美团、小红书、携程等至少两个平台玩法。 -具备数据驱动思维,能基于ROI做决策,有整合营销或跨界案例者优先。 -擅长项目管理与跨部门沟通,对生活方式与旅行领域有敏锐度。
  • 青岛 | 经验不限 | 本科
    • 五险一金
    • 带薪年假
    • 包吃包住
    • 岗位晋升
    • 技能培训
    • 节日礼物
    • 员工生日礼物
    • 人性化管理
    • 年底双薪
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    工作职责: 1.制定及执行饭店市场销售计划 2.酒店市场开发、客源组织和酒店商品客房、餐饮、会议的销售工作。 3.分析市场动向、特点和发展趋势,设立市场目标。 4.走访客户,根据市场变化,并不断改进服务工作。 5.审核服务活动的策划方案,组织员工工作。 6.签定住房优惠协议、旅行社房价协议及各种合作协议、认报刊合同、广告宣传服务协议。 7.统筹酒店内外的公关宣传工作;审阅酒店对外发布的宣传稿件。 8.对外通过接待、出访、新闻媒介等,对内做好各部门的推销和宣传活动等,管理美工制作,以达到酒店经营的宣传目标。 任职资格: 1.5年以上同岗位工作经验。 2.按照酒店整体要求,制定和组织实施公司在市场策划、销售管理、客户服务的战略规划。 3.负责市场研究、客户分析、市场定位和营销推广方案设计。 4.负责监督和考核营销推广、销售进度、销售回款和客户服务等,支持和保障实施。 5.负责组织营销推广、销售执行、客户服务等方面专业人员的培训。 6.英语口语和书写流利。
  • 珠海 | 经验不限 | 本科
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 员工生日礼物
    • 提供住宿
    • 提供工作餐
    国内高端酒店/5星级 | 2000人以上
    • 投递简历
    工作职责: 1、牵头制定部门年度、季度、月度营运管理目标及核心工作计划,明确任务分工与时间节点,组织团队推进落地,并定期复盘进度、调整优化方案,确保目标达成。​ 2、建立并持续完善部门标准作业程序(SOP),涵盖日常营运流程、异常情况处置规范、紧急事件(如游客突发状况、设施故障)响应机制等,保障运营流程标准化、规范化。​ 3、起草部门年度安全工作计划,对接落实安全责任状签订及年度安全任务指标分解;定期跟踪安全工作进展,按要求向公司汇报完成情况,确保安全管理合规到位。​ 4、负责部门人力资源全流程管理,包括人员招聘需求提报、新员工入职培训、在职员工能力提升培训、绩效考核实施、核心人才梯队建设,同时协调跨部门协作事宜,保障团队高效运转。​ 5、主导部门年度成本预算编制,细化费用管控标准;日常监督费用使用情况,优化人力、物资等资源配置,推动降本增效,提升资源使用效率。​ 6、实时监督各景点日常营运状态,审核关键营运数据(如客流、服务投诉率等);及时处理运营中的突发事件,持续优化服务流程,提升游客体验与服务质量。 任职资格: 1、5 年及以上主题公园、旅游景区、星级酒店或大型物业领域的营运管理经验,熟悉文旅行业运营规律与管理要点。​ 2、持有《大型游乐设施安全管理人员证》,具备游乐设施安全管理、风险排查及应急处置的专业能力,熟悉行业安全相关法规。​3、具备优秀的团队领导力与统筹协调能力,能高效整合多岗位资源;拥有较强的应急处理能力,可快速响应并解决运营突发问题;同时具备良好的团队协作意识,推动跨部门配合。​ 4、熟练使用 Office等办公软件,具备较强的数据分析能力(可通过数据发现运营问题)、报告撰写能力及沟通表达能力。​ 5、具备良好的英文听说读写能力,能应对英文办公或国际游客沟通场景;服务意识强,注重职业形象;熟悉文旅行业相关法律法规。
  • 北京 | 8年以上 | 本科 | 提供吃
    • 岗位晋升
    • 员工生日礼物
    • 年底双薪
    • 技能培训
    • 年度旅游
    • 包吃包住
    • 过节礼品
    • 月度奖金
    • 工会季度福利
    • 人性化管理
    有限服务中档酒店 | 100-499人
    • 投递简历
    1、负责酒店的年度销售任务及Repar、OCC的完成。 2、负责酒店价格体系的制定。 全面负责市场营销部工作。负责客房、餐饮的销售以及市场推广工作的管理。 3、负责部门人员管理。负责部门人员的工作量分摊及绩效考核。 4、负责市场开发。负责酒店板块业务的开发以及新业务的拓展工作。 岗位要求: 1、本岗位从事5年及以上工作内容。 2、本科以上学历,思维活跃、表达能力强,有业务开拓经验及能力。
  • 运营总监

    2万-3万
    张家口 | 5年以上 | 本科 | 提供食宿
    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 投递简历
    岗位职责: 1.基于富龙度假小镇四季运营的独特模式,牵头设计适配“冬夏双旺、昼夜差异、全龄客群”的运营节奏与资源配置机制; 2.在雪季、节假日、大型活动期间,担任现场运营总协调人,统一调度人力、设备、信息、应急资源; 3.主导每日晨会、高峰前预警会、事后复盘会,确保教学、空间、客服、安全、物业等团队步调一致; 4.快速响应突发状况(如天气突变、客流激增、安全事故),启动跨部门应急联动机制; 5分析雪季/非雪季人力、设备、能耗等资源使用效率,提出弹性配置建议(如兼职池、设备共享、空间多功能切换); 6.作为运营端负责人,前置参与年度/季度主题季、节庆IP、特色体验产品的策划共创会,从运营可行性、资源匹配度、安全合规性、成本效率等维度提供输入; 7.组织跨部门轮岗实训与SOP复盘,将成功实践固化为可复用的运营资产; 8.监控核心服务触点净推荐值(NPS),推动关键环节体验持续提升。 任职要求: 1.10年以上文旅或体育产业运营经验,其中至少5年在大型滑雪场、山地度假村或冰雪主题景区工作; 2.3年以上担任滑雪场运营总监、度假区COO助理等统筹型岗位经验,亲自主导过雪季高峰期(日均客流5000+)的现场运营管理; 3.熟悉四季运营转型(如夏季山地自行车、露营、音乐节等); 4.具备优秀的跨团队影响力,能与创意策划、工程、客服、物业等多部门高效协作
  • 营销总监

    1.5万-3万
    苏州 | 5年以上 | 本科 | 提供吃
    • 五险一金
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 帅哥多
    • 美女多
    • 人性化管理
    • 带薪年假
    • 工作餐
    • 领导好
    • 投递简历
    销售战略与目标管理: 1.制定年度、季度销售计划及预算,分解营收目标至团队和个人; 2.分析市场趋势、竞争对手动态及客户需求,调整销售策略; 3.监控销售数据,定期向管理层汇报业绩; 4.会员卡客户的开发、销售及办理 客户开发与维护: 1.主导客户的谈判与签约; 2.维护长期客户关系,定期回访重点客户,提高客户黏性; 3.开拓新市场(如大客户、代理商等),挖掘潜在商机; 团队管理: 1.组建、培训并激励销售团队,制定绩效考核标准; 2.监督团队日常销售活动,确保目标达成; 3.协调销售部与其他部门的协作; 市场推广与品牌建设: 1.制定俱乐部营销方案(如促销活动、套餐设计、数字营销等); 2.与媒体、行业协会、本地商圈等建立合作关系; 其他: 1.审核销售合同条款,确保合规性和利益; 2.处理客户投诉及突发事件,维护俱乐部声誉; 3.关注行业新技术(如CRM系统、收益管理工具),优化销售流程;
  • 国际高端酒店/5星级 | 2000人以上
    • 投递简历
    【职位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: -Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects customer service refurbishment). -Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. -Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. -Respond to audits that are completed by the company to ensure continual improvement is achieved. -Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. -Comply and exceed hotel and company service standards. -Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. -Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. -Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. -Hold regular briefings and communication meetings with the HOD team. #LI-VG2 【任职要求】 What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: -A degree or diploma in Hotel Management or equivalent -Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management -Experience in managing budgets, revenue proposals and forecasting results -In-depth knowledge of the hotel / leisure / service sector -Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets -Accountable and resilient -Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: -Knowledgeable of hotel property management systems -Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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