专业技能： 1、专业要求：酒店、旅游、经济、行政、市场营销管理等专业； 2、经验要求：具有丰富的高星级酒店筹备经验、管理经验、运营经验； 3、基本技能：较强的文字处理能力、语言表达能力； 4、业务技能：精通酒店市场营销、房务、餐饮、康体业务，熟悉酒店工程、财务、采购、人力资源、行政等业务； 5、管理技能：决策能力、组织协调能力、财务分析能力、学习与创新能力、社交能力、良好的心理承受能力； 6、外语技能：较好的英语听、说能力； 7、计算机技能：熟练掌握OFFICE办公软件。熟悉互联网络、新媒体的应用。 岗位职责： 1、协助总经理执行酒店的各项决议，完成总经理分配的各项具体工作； 2、配合总经理检查酒店管理制度、岗位责任制和服务程序的落实执行情况； 3、根据总经理授权，管理酒店日常经营活动，发现问题及时报告总经理，并采取必要的解决措施； 4、根据总经理授权，负责酒店各业务部门的组织协调工作，保证各部门工作顺畅； 5、不断改进管理方法，逐步提升员工技能，强化营运服务质量，提升酒店经济收益； 6、开发酒店服务和产品，努力提升企业竞争力； 7、对酒店的日常运行、服务质量、仪容仪表、劳动纪律方面存在的问题进行督导检查，使之达到相关标准和要求； 8、负责酒店所有外籍客人的沟通协调工作，建立并维护良好的宾客关系； 9、完成总经理交办的其他工作任务。

【职位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: -Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects customer service refurbishment). -Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. -Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. -Respond to audits that are completed by the company to ensure continual improvement is achieved. -Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. -Comply and exceed hotel and company service standards. -Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. -Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. -Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. -Hold regular briefings and communication meetings with the HOD team. #LI-VG2 【任职要求】 What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: -A degree or diploma in Hotel Management or equivalent -Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management -Experience in managing budgets, revenue proposals and forecasting results -In-depth knowledge of the hotel / leisure / service sector -Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets -Accountable and resilient -Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: -Knowledgeable of hotel property management systems -Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.   If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.     the Director of Finance is an integral part of the 4D structure within the hotel, providing support and technical expertise to other members of the team. This role is responsible for all accounting and financial requirements for the hotel in an environment of tight control. He / she will provide financial support, advice and expertise to the General Manager and hotel team, with the aim of maximizing value, developing the quality of the Finance function within the hotel.      What will I be doing?  As the Director of Finance, you will be responsible for performing the following tasks to the highest standards:    Financial Accounting & Control: Best practice financial accounting processes in a robust control environment  • Overall management of the accounting records and financial reports of the hotel ensuring compliance with company, owner, statutory and fiscal requirements and timetables.  • Where applicable the above must include the accounts for Hilton International’s branch or subsidiary.  • Ensure that the balance sheet is a fair reflection of the assets and liabilities of the hotel. The balance sheet must be regularly reviewed, and reconciliations performed of all accounts.  • Ensure compliance with the Management agreement with Hilton International, and any Owner / Lease agreement.  • Maintain a focused system of internal controls, which will provide an effective and efficient control over the hotel assets, liabilities, revenue and costs, ensuring compliance with company policy.  • Maintain control over the hotel’s assets, liabilities, income and expenditure on behalf of both the Operator and Owner and provide management, leadership and accountability for the financial performance of the hotel.  • Ensure legal and tax compliance and that adequate insurance cover is maintained managing the pension scheme, where applicable, ensuring that adequate accounting, actuarial and legal controls are in place.  • Ensure valid permits and licenses have been obtained for such matters as importation, currency transfers and hotel operations (bars, clubs, casinos etc.).   • Take responsibility for the safekeeping and updating of all leases and contracts, which may affect the financial status of the hotel.  • Liaise and co-operate with both Internal and External Audit, ensuring that an effective programme of in-hotel audit is in place and that corrective action is promptly taken where required.   • Give particular emphasis to ensuring that all revenue is captured, making use of a monthly control checklist and conduct interim self-audits as required.  • Develop best practice financial accounting and control procedures, with continuous review and development with the aim of maximizing both impact and efficiency.    Management Reporting: Focused, innovative and balanced reporting that stimulates management action  • Develop high quality management information and performance measurement that is timely and accurate. Reporting should be thought provoking and action oriented.  • Implement reporting that incorporates benchmarking, identification and measurement of key performance indicators, and use of the balanced scorecard. Reporting should not only look to historical performance within the hotel, but also outward and forward.  • Ensure corporate reporting is timely and accurate, internally consistent and that, inter alia, Datalink report, Pro-plant system, management reports, trends of operation reports, incremental conversion reports, profit and loss statements, balance sheets and cash flow reports reconcile to the trial balance.  Maintain proof of such reconciliations which are conducted each month.    Business Support: Provision of the highest standards of financial and commercial support to the Business         • Support and advice on financial and commercial matters to the General Manager and to the hotel team, including the interpretation of financial data.  • Review management information for the hotel and make proposals for the General Manager for value added initiatives. Where appropriate, play the “Devil’s Advocate” to challenge practices and proposals.  • Provide financial and commercial skills to support business development initiatives, major pricing decisions and other commercial decision-making.  Information Technology & Systems: Optimize the use of I.T. within the finance department to improve efficiency and information  • With Project Managers, support the implementation of financial systems in the hotel.  • With the ISM ensure proper use and maintenance of financial systems, including adequate security and back up procedures.  • Act as the guardian of the integrity of data flowing into the accounting system, ensuring that the control process is sound in systems that interface directly or indirectly with the accounting system.    • Work with colleagues to ensure that errors are corrected at source and processes amended as required to eliminate rather than correct errors.  • Continually develop the usage of financial systems in order to ensure highest levels of management reporting, processing and staffing efficiency and thereby return on investment.    Investment Optimizing returns on capital investment  • Utilize project evaluation techniques to assist in directing investment to those projects which optimize returns both for the individual project and the enterprise as a whole.  • Prepare annual capital plan and direct implementation of this plan, ensuring funding and necessary buying (e.g. Owners) are in place so that the note can be kept at the highest possible standard.  • Prepare and review the AFE, ensuring financial accuracy and sound commercial and business judgment is applied to the process, and that authorization is obtained prior to commitment of the hotel to expenditure.  • Perform post investment audit on major capital investments, communicating results of post investment reviews within the Management team and ensures actions are taken to learn from such results and maximize returns.  • Ensure compliance with HI capital policy, maintaining proper control and recording of project spends.  • Where applicable, prepare review and be involved in the production of financials for new developments and acquisitions.    Looking Ahead: Operating against meaningful strategic plans and budgets with accurate forecasting  • Take a support role to the General Manager in hotel strategic planning, with particular emphasis on Master-Planning and “thinking outside the box” to identify value opportunities.  • Manage the formulation, review and approval process for budgeting within the hotel.  • Ensure a regular cycle of forecasting takes place within the hotel with content and detail appropriate to the needs of the operation.  • Provides alerts to Senior Management and to Area Office via regular forecasts, outlook reports or via ad-hoc reporting concerning positive or negative trends in the business.    • Work with colleagues and the General Manager to ensure consistency and accuracy of communication regarding future trends in the business.  Avoid surprises.    Investment in People: Ensuring the best person in each job, in an environment of continuous development  • Recruit and retain the best people for the job, especially at Assistant Controller level, making use of succession planning to develop and replace individuals effectively.   • Establish and maintain good employee relations within the Finance department.   • Aim to maximize efficiency in the accounting department and optimum staffing levels.  • Recognize that a highly organized Accounts office is often a sign of an efficient department.  • Develop the effectiveness of the hotel finance function through the ongoing training and development of the team.   • Lead and motivate the team to high levels of performance.  • Ensure that you manage to specific measurable objectives, giving regular feedback including appraisals.  • Both the Director of Finance and Assistant Financial Controller should have a personal development plan.  • Provide training to enhance the financial skills of the Management Team as a whole, utilizing tools such as Hilton University and Hilton LEXUE.     Cash & Working Capital: Optimize cash position in an environment of tight control  • Minimize the level of working capital, with particular emphasis on the management of debtors, stocks and sundry receivables.   • Maximize interest earnings and minimize interest expense.  • Maintain accurate cash flow forecasts for at least one year ahead, and ensure adequate notice is given to Hilton, and to Owners, of any future cash requirements.  • Ensure full reconciliation of all bank accounts on a weekly basis, maintaining the highest standards of control over all cash and bank balances at all times.  • The role of the Director of Finance is to establish robust credit control and credit management policies with the General Manager and the Commercial Director within the guidelines set out by Group Policy and following best practice principles – once established, the Director of Business Development applies such policies and controls.  • It is the responsibility of the Director of Finance to ensure that controls over accounts receivable are being applied correctly and to take action to rectify any problems identified if they are not.  • The Director of Finance must review all accounts receivables with the Commercial Director on a monthly basis and ensure that there are no recoverability issues.  • It is the responsibility of the Director of Finance to maintain an appropriate reserve for bad or doubtful debts.  Cost Management: Support the operation to optimize efficiency of the cost base  • Understand and measure cost drivers for the hotel, utilizing innovative analysis to stimulate thought and management action.  • Ensure that adequate purchasing procedures are in operation so that purchases of goods and services are made in the most cost-effective manner.  • Benchmark costs against other hotels, identifying cost reduction opportunities and managing financial risks of the business.  • Set an example to the hotel by operating an efficient and cost-effective Finance department.    Additional Notes  • The Director of Finance has a direct responsibility to the General Manager of the hotel combined with a responsibility to the Regional Finance Director for the maintenance of professional standards.  • In the rare event that this dual responsibility gives rise to a conflict, the matter must be referred to the Regional Ops VP and the Regional Finance Director for guidance.  • The appointment dismissal and transfer of the Director of Finance is made by the Regional Finance Director / Area VP Finance in consultation with the hotel General Manager.   • No changes to the remuneration package of any Director of Finance (or Assistant Controller) may be made without the written approval of the Regional Finance Director / Area VP Finance.   • The Director of Finance has unlimited rights of access to all financial figures and facts of the operation.  • The Director of Finance exercising reasonable tact may visit any department to ask questions and make any study in fulfilment of his / her duties.  • The General Manager must consult the Regional Finance Director / Area VP Finance over the completion of any appraisal or Personal Development Review for the Director of Finance.   • Any bonus scheme for the Director of Finance must be agreed with the Regional Finance Director / Area VP Finance in advance. Qualifications - External What are we looking for?  To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:  • University qualification and above.  • Finance / Accounting major and certified, e.g. ACCA/ CPA.  • 5 year in hotel accounting with at least 2 years in similar position with an international hotel.  • Fluent in oral and written English to meet business needs.  • Possess system skills in OnQ, Check SCM, SUN, OPERA / OnQ PMS, MICROS, HRLINK,   • Proficient in Microsoft Windows, Word, Excel and PowerPoint.    What will it be like to work for Hilton?  Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

【职位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: -Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects customer service refurbishment). -Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. -Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. -Respond to audits that are completed by the company to ensure continual improvement is achieved. -Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. -Comply and exceed hotel and company service standards. -Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. -Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. -Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. -Hold regular briefings and communication meetings with the HOD team. #LI-VG2 【任职要求】 What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: -A degree or diploma in Hotel Management or equivalent -Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management -Experience in managing budgets, revenue proposals and forecasting results -In-depth knowledge of the hotel / leisure / service sector -Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets -Accountable and resilient -Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: -Knowledgeable of hotel property management systems -Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

【职位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: -Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects customer service refurbishment). -Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. -Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. -Respond to audits that are completed by the company to ensure continual improvement is achieved. -Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. -Comply and exceed hotel and company service standards. -Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. -Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. -Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. -Hold regular briefings and communication meetings with the HOD team. #LI-VG2 【任职要求】 What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: -A degree or diploma in Hotel Management or equivalent -Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management -Experience in managing budgets, revenue proposals and forecasting results -In-depth knowledge of the hotel / leisure / service sector -Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets -Accountable and resilient -Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: -Knowledgeable of hotel property management systems -Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

工作职责： 培养计划： 1、一阶段轮岗培训及实践（预计半年）：到各部门包括但不限于运营团队、客户服务团队、销售推广团队等进行相关岗位的轮岗培训学习，了解一线部门运作和公司基本运作情况； 2、二阶段岗位实践（预计一年半）：深入部门进行岗位实践，熟悉了解业务，服务用户，协助管理，同时接受长期持续的职场通用技能、管理知识技能培养。 3、经过两年的实践与学习和管理培养，通过考核后晋升为部门初级管理者岗位。 任职资格： 1、全日制本科学历及以上，管理、酒店、旅游、市场营销等相关专业优先考虑； 2、具备较强的学习能力，可以快速了解岗位专业知识，熟悉公司产品； 3、形象气质佳，流利的中、英文或其他小语种听、说、读、写能力； 4、具备以对客服务意识，关注客户体验，分析用户需求，提供专业对客服务； 5、具备一定亲和力、优秀的沟通表达、较强的学习能力、组织协调能力佳、积极主动、有潜在领导素质； 6、认同服务行业，认同企业价值观。

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.   If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.     the Director of Finance is an integral part of the 4D structure within the hotel, providing support and technical expertise to other members of the team. This role is responsible for all accounting and financial requirements for the hotel in an environment of tight control. He / she will provide financial support, advice and expertise to the General Manager and hotel team, with the aim of maximizing value, developing the quality of the Finance function within the hotel.      What will I be doing?  As the Director of Finance, you will be responsible for performing the following tasks to the highest standards:    Financial Accounting & Control: Best practice financial accounting processes in a robust control environment  Management Reporting: Focused, innovative and balanced reporting that stimulates management action  Business Support: Provision of the highest standards of financial and commercial support to the Business         Investment Optimizing returns on capital investment  Looking Ahead: Operating against meaningful strategic plans and budgets with accurate forecasting  Cash & Working Capital: Optimize cash position in an environment of tight control  Qualifications - External What are we looking for?  To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:  • University qualification and above.  • Finance / Accounting major and certified, e.g. ACCA/ CPA.  • 5 year in hotel accounting with at least 2 years in similar position with an international hotel.  • Fluent in oral and written English to meet business needs.  • Possess system skills in OnQ, Check SCM, SUN, OPERA / OnQ PMS, MICROS, HRLINK,   • Proficient in Microsoft Windows, Word, Excel and PowerPoint.    What will it be like to work for Hilton?  Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.   If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.     the Director of Finance is an integral part of the 4D structure within the hotel, providing support and technical expertise to other members of the team. This role is responsible for all accounting and financial requirements for the hotel in an environment of tight control. He / she will provide financial support, advice and expertise to the General Manager and hotel team, with the aim of maximizing value, developing the quality of the Finance function within the hotel.      What will I be doing?  As the Director of Finance, you will be responsible for performing the following tasks to the highest standards:    Financial Accounting & Control: Best practice financial accounting processes in a robust control environment  Management Reporting: Focused, innovative and balanced reporting that stimulates management action  Business Support: Provision of the highest standards of financial and commercial support to the Business         Investment Optimizing returns on capital investment  Looking Ahead: Operating against meaningful strategic plans and budgets with accurate forecasting  Investment in People: Ensuring the best person in each job, in an environment of continuous development  Cash & Working Capital: Optimize cash position in an environment of tight control  Qualifications - External What are we looking for?  To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:  • University qualification and above.  • Finance / Accounting major and certified, e.g. ACCA/ CPA.  • 5 year in hotel accounting with at least 2 years in similar position with an international hotel.  • Fluent in oral and written English to meet business needs.  • Possess system skills in OnQ, Check SCM, SUN, OPERA / OnQ PMS, MICROS, HRLINK,   • Proficient in Microsoft Windows, Word, Excel and PowerPoint.    What will it be like to work for Hilton?  Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Commercial Director is responsible for the overall strategic management of the hotel by establishing effective working relationships with senior team members, in particular the General Manager, Director of Operations, Director of Finance and Director of Human Resources. This role provides support and advice to the General Manager in strategic planning and overall business goals relating to business development issues of the brand and the hotel, protecting and guarding corporate standards, brand integrity and hotel image. What will I be doing? As the Commercial Director, you will be responsible for performing the following tasks to the highest standards: • Assist the General Manager to complete all work related to revenue and marketing of the hotel, completing work assigned by the General Manager. • Responsible for the management of Sales, Banquet Sales, Revenue Management, Reservations, and Marketing Communications. • Lead the hotel business team to achieve relevant key indicators, including but not limited to managing the hotel's continued profitability, ensuring the hotel's revenue and profit, and guest satisfaction to meet or exceed the standard requirements. • Develop the hotel's annual / quarterly / monthly budget forecast and work plans, implementing them effectively. • Participate in developing and implementing hotel and departmental policies and regulations. • Develop marketing strategies and promotion plans to adjust to the market situation in real time. • Supervise and drive the progress and implementation of marketing plans. • Set clear objectives for business development, implement personal skill development, performance review trainings and other trainings. • Monitor and evaluate current initiated marketing activities and market dynamics. • Manage the internal operation of the department to ensure that the fixed assets and operational items of the department are well maintained. • Conduct regular market research and obtain information about competitors. • Set pricing strategies and sales targets for the hotel. • Manage special projects and other related businesses. • Ensure efficient use of departmental resources. • Manage human resources within the department, including selection of recruiters, training of department staff, team building, employee performance evaluation, etc. • Ensure that department staff are clear about the responsibilities assigned to them. • Take immediate corrective action when the interests of the department or hotel are jeopardized. • Manage customer relations and services, including customer needs, product and service knowledge, sales effectiveness, communication skills and customer feedback. • Manage departmental expenses and budgets. • Prepare a forecast of the department's monthly expenses and submit it to the hotel on the scheduled date. • Control departmental costs in accordance with hotel policies to avoid waste. • Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. • Ensure the filing of departmental documents and related information. • Maintain communication with all operating departments within the group to maximize sales opportunities. • Promote hotels in relevant industries at home and abroad. • Actively participate in sales activities initiated by Hilton. • Organize promotional trips for target markets. • Maintain good relationship and communication with target markets at home and abroad. • Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. • Respond to demands, adjust, and perform any reasonable tasks and additional responsibilities as directed by the hotel, industry and company. • Adhere to hotel safety policies, emergency rules and procedures. • Ensure employees fully understand and follow the contents of the employee handbook. • The department reserves the right to change or supplement the job description if necessary. • Perform any other reasonable duties assigned. 【任职要求】 What are we looking for? A Commercial Director serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: • Hospitality: Volunteer to provide unparalleled hospitality. • Integrity: Do what you should do all the time. • Leadership: Strive to be a leader in both your industry and your community. • Teamwork: Actively promote teamwork spirit in all work. • Ownership: take responsibility for your actions and make decisions. • Now: Operate with urgency and discipline. • Bachelor’s degree. • At least 5 years of relevant management experience in international hotel chains. • Good English and Chinese reading and writing skills. • Able to formulate and implement operating budgets and business plans. • Able to effectively market and position the brand at desired levels. • Able to manage the Sales department. • Able to assist the General Manager and Management in achieving the hotel's overall business objectives. • Knowledgeable of political, economic and social issues, and market trends. • Good communication, organizational and presentation skills. • Able to lead, guide and develop employees. • Knowledgeable of and able to deal with crisis. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.   If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.     the Director of Finance is an integral part of the 4D structure within the hotel, providing support and technical expertise to other members of the team. This role is responsible for all accounting and financial requirements for the hotel in an environment of tight control. He / she will provide financial support, advice and expertise to the General Manager and hotel team, with the aim of maximizing value, developing the quality of the Finance function within the hotel.      What will I be doing?  As the Director of Finance, you will be responsible for performing the following tasks to the highest standards:    Financial Accounting & Control: Best practice financial accounting processes in a robust control environment  • Overall management of the accounting records and financial reports of the hotel ensuring compliance with company, owner, statutory and fiscal requirements and timetables.  • Where applicable the above must include the accounts for Hilton International’s branch or subsidiary.  • Ensure that the balance sheet is a fair reflection of the assets and liabilities of the hotel. The balance sheet must be regularly reviewed, and reconciliations performed of all accounts.  • Ensure compliance with the Management agreement with Hilton International, and any Owner / Lease agreement.  • Maintain a focused system of internal controls, which will provide an effective and efficient control over the hotel assets, liabilities, revenue and costs, ensuring compliance with company policy.  • Maintain control over the hotel’s assets, liabilities, income and expenditure on behalf of both the Operator and Owner and provide management, leadership and accountability for the financial performance of the hotel.  • Ensure legal and tax compliance and that adequate insurance cover is maintained managing the pension scheme, where applicable, ensuring that adequate accounting, actuarial and legal controls are in place.  • Ensure valid permits and licenses have been obtained for such matters as importation, currency transfers and hotel operations (bars, clubs, casinos etc.).   • Take responsibility for the safekeeping and updating of all leases and contracts, which may affect the financial status of the hotel.  • Liaise and co-operate with both Internal and External Audit, ensuring that an effective programme of in-hotel audit is in place and that corrective action is promptly taken where required.   • Give particular emphasis to ensuring that all revenue is captured, making use of a monthly control checklist and conduct interim self-audits as required.  • Develop best practice financial accounting and control procedures, with continuous review and development with the aim of maximizing both impact and efficiency.    Management Reporting: Focused, innovative and balanced reporting that stimulates management action  • Develop high quality management information and performance measurement that is timely and accurate. Reporting should be thought provoking and action oriented.  • Implement reporting that incorporates benchmarking, identification and measurement of key performance indicators, and use of the balanced scorecard. Reporting should not only look to historical performance within the hotel, but also outward and forward.  • Ensure corporate reporting is timely and accurate, internally consistent and that, inter alia, Datalink report, Pro-plant system, management reports, trends of operation reports, incremental conversion reports, profit and loss statements, balance sheets and cash flow reports reconcile to the trial balance.  Maintain proof of such reconciliations which are conducted each month.    Business Support: Provision of the highest standards of financial and commercial support to the Business         • Support and advice on financial and commercial matters to the General Manager and to the hotel team, including the interpretation of financial data.  • Review management information for the hotel and make proposals for the General Manager for value added initiatives. Where appropriate, play the “Devil’s Advocate” to challenge practices and proposals.  • Provide financial and commercial skills to support business development initiatives, major pricing decisions and other commercial decision-making.  Information Technology & Systems: Optimize the use of I.T. within the finance department to improve efficiency and information  • With Project Managers, support the implementation of financial systems in the hotel.  • With the ISM ensure proper use and maintenance of financial systems, including adequate security and back up procedures.  • Act as the guardian of the integrity of data flowing into the accounting system, ensuring that the control process is sound in systems that interface directly or indirectly with the accounting system.    • Work with colleagues to ensure that errors are corrected at source and processes amended as required to eliminate rather than correct errors.  • Continually develop the usage of financial systems in order to ensure highest levels of management reporting, processing and staffing efficiency and thereby return on investment.    Investment Optimizing returns on capital investment  • Utilize project evaluation techniques to assist in directing investment to those projects which optimize returns both for the individual project and the enterprise as a whole.  • Prepare annual capital plan and direct implementation of this plan, ensuring funding and necessary buying (e.g. Owners) are in place so that the note can be kept at the highest possible standard.  • Prepare and review the AFE, ensuring financial accuracy and sound commercial and business judgment is applied to the process, and that authorization is obtained prior to commitment of the hotel to expenditure.  • Perform post investment audit on major capital investments, communicating results of post investment reviews within the Management team and ensures actions are taken to learn from such results and maximize returns.  • Ensure compliance with HI capital policy, maintaining proper control and recording of project spends.  • Where applicable, prepare review and be involved in the production of financials for new developments and acquisitions.    Looking Ahead: Operating against meaningful strategic plans and budgets with accurate forecasting  • Take a support role to the General Manager in hotel strategic planning, with particular emphasis on Master-Planning and “thinking outside the box” to identify value opportunities.  • Manage the formulation, review and approval process for budgeting within the hotel.  • Ensure a regular cycle of forecasting takes place within the hotel with content and detail appropriate to the needs of the operation.  • Provides alerts to Senior Management and to Area Office via regular forecasts, outlook reports or via ad-hoc reporting concerning positive or negative trends in the business.    • Work with colleagues and the General Manager to ensure consistency and accuracy of communication regarding future trends in the business.  Avoid surprises.    Investment in People: Ensuring the best person in each job, in an environment of continuous development  • Recruit and retain the best people for the job, especially at Assistant Controller level, making use of succession planning to develop and replace individuals effectively.   • Establish and maintain good employee relations within the Finance department.   • Aim to maximize efficiency in the accounting department and optimum staffing levels.  • Recognize that a highly organized Accounts office is often a sign of an efficient department.  • Develop the effectiveness of the hotel finance function through the ongoing training and development of the team.   • Lead and motivate the team to high levels of performance.  • Ensure that you manage to specific measurable objectives, giving regular feedback including appraisals.  • Both the Director of Finance and Assistant Financial Controller should have a personal development plan.  • Provide training to enhance the financial skills of the Management Team as a whole, utilizing tools such as Hilton University and Hilton LEXUE.     Cash & Working Capital: Optimize cash position in an environment of tight control  • Minimize the level of working capital, with particular emphasis on the management of debtors, stocks and sundry receivables.   • Maximize interest earnings and minimize interest expense.  • Maintain accurate cash flow forecasts for at least one year ahead, and ensure adequate notice is given to Hilton, and to Owners, of any future cash requirements.  • Ensure full reconciliation of all bank accounts on a weekly basis, maintaining the highest standards of control over all cash and bank balances at all times.  • The role of the Director of Finance is to establish robust credit control and credit management policies with the General Manager and the Commercial Director within the guidelines set out by Group Policy and following best practice principles – once established, the Director of Business Development applies such policies and controls.  • It is the responsibility of the Director of Finance to ensure that controls over accounts receivable are being applied correctly and to take action to rectify any problems identified if they are not.  • The Director of Finance must review all accounts receivables with the Commercial Director on a monthly basis and ensure that there are no recoverability issues.  • It is the responsibility of the Director of Finance to maintain an appropriate reserve for bad or doubtful debts.  Cost Management: Support the operation to optimize efficiency of the cost base  • Understand and measure cost drivers for the hotel, utilizing innovative analysis to stimulate thought and management action.  • Ensure that adequate purchasing procedures are in operation so that purchases of goods and services are made in the most cost-effective manner.  • Benchmark costs against other hotels, identifying cost reduction opportunities and managing financial risks of the business.  • Set an example to the hotel by operating an efficient and cost-effective Finance department.    Additional Notes  • The Director of Finance has a direct responsibility to the General Manager of the hotel combined with a responsibility to the Regional Finance Director for the maintenance of professional standards.  • In the rare event that this dual responsibility gives rise to a conflict, the matter must be referred to the Regional Ops VP and the Regional Finance Director for guidance.  • The appointment dismissal and transfer of the Director of Finance is made by the Regional Finance Director / Area VP Finance in consultation with the hotel General Manager.   • No changes to the remuneration package of any Director of Finance (or Assistant Controller) may be made without the written approval of the Regional Finance Director / Area VP Finance.   • The Director of Finance has unlimited rights of access to all financial figures and facts of the operation.  • The Director of Finance exercising reasonable tact may visit any department to ask questions and make any study in fulfilment of his / her duties.  • The General Manager must consult the Regional Finance Director / Area VP Finance over the completion of any appraisal or Personal Development Review for the Director of Finance.   • Any bonus scheme for the Director of Finance must be agreed with the Regional Finance Director / Area VP Finance in advance. Qualifications - External What are we looking for?  To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:  • University qualification and above.  • Finance / Accounting major and certified, e.g. ACCA/ CPA.  • 5 year in hotel accounting with at least 2 years in similar position with an international hotel.  • Fluent in oral and written English to meet business needs.  • Possess system skills in OnQ, Check SCM, SUN, OPERA / OnQ PMS, MICROS, HRLINK,   • Proficient in Microsoft Windows, Word, Excel and PowerPoint.    What will it be like to work for Hilton?  Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

【岗位职责】 1、制定及执行饭店市场销售计划 2、酒店市场开发、客源组织和酒店商品客房、餐饮、会议的销售工作。 3、分析市场动向、特点和发展趋势，设立市场目标。 4、走访客户，根据市场变化，并不断改进服务工作。 5、审核服务活动的策划方案，组织员工工作。 6、签定住房优惠协议、旅行社房价协议及各种合作协议、认报刊合同、广告宣传服务协议。 7、统筹酒店内外的公关宣传工作;审阅酒店对外发布的宣传稿件。 8、对外通过接待、出访、新闻媒介等，对内做好各部门的推销和宣传活动等，管理美工制作，以达到酒店经营的宣传目标。 【岗位要求】 1、本科以上文化程度；5年以上同岗位工作经验。 2、按照公司整体要求，制定和组织实施公司在市场策划、销售管理、客户服务和物业管理的战略规划。 3、负责项目可行性比选阶段的市场研究、客户分析、市场定位和营销推广方案设计。 4、负责监督和考核公司各项目的营销推广、销售进度、销售回款和客户服务等，支持和保障项目实施。 5、负责组织营销推广、销售执行、客户服务等方面专业人员的培训。 6、英语口语和书写流利。

岗位职责 1、制定集团年度营销战略，包括品牌定位、价格体系、渠道策略、年度预算（覆盖集团所有门店； 2、建立标准化营销管理SOP（如获客流程、销售话术、活动模板），并适配各城市本地化需求； 3、策划全年大节点活动、联动明星资源（参考开业活动经验）、KOL、跨界品牌提升声量； 4、管理线上全域流量：优化大众点评/婚礼纪等垂直平台运营，布局小红书、抖音内容矩阵（侧重婚礼场景可视化）。 5、制定各门店年度营收目标与拆解（婚宴桌数、均价、增值服务占比），定期复盘达成率； 6、优化销售团队管理机制：设计激励政策、培训体系（含竞品话术对抗）； 7、开拓B端合作渠道：酒店、婚纱摄影、婚庆公司异业联盟，开发婚宴衍生业务（宝宝宴、商务宴会）。 任职要求 1、本科及以上学历，市场营销、工商管理类相关专业； 2、5年以上婚礼堂行业营销经验（酒店、婚庆、商业地产行业优先）； 3、精通婚礼堂行业营销模式、具备本地生活服务（大众点评、婚礼纪）平台操盘经验、成功主导过高端服务品牌（客单价6万+）的全案推广，有从0到1新店筹建经验者加分； 4、对婚礼美学与高端服务体验有深刻理解、具备创新意识； 5、抗压性强，能应对节假日婚宴高峰期的突发需求；   6、可短期出差 注：本岗位的工作地点为江苏省扬州市、山东省青岛市 以上岗位公司福利 • 五险一金+带薪年假+节日福利 • 免费员工餐+酒店住宿折扣 • 定期技能培训+行业交流机会 • 开放式办公环境，团队年轻有活力 应聘方式 请发送简历及作品至：1379168893@qq.com 邮件标题：【应聘岗位+姓名+作品链接】

岗位职责 1、预测市场需求，为三甲港绿地铂瑞铂骊酒店争取市场关键时机。 2、协助酒店做到收益最大化，提高市场份额，同时取得更好的收益。 3、与预订部及销售团队紧密合作以推动针对性收入，在个人和团队预定中始终坚持高标准的客服理念。 4、始终能应对环境竞争，优化每间可销售客房的平均收益。 5、具备敏锐的洞察力，利用收入管理策略的眼光来开展工作。 6、适当调节以保证酒店房间销售和收益最大化，按照标准执行并记录。 7、监督酒店房间预订流量，节假日、特定时间段、OTA平台等价格展示情况，并确保操作系统与综合体标准相一致。 8、具备制订和执行营业预算及经营计划的能力。 9、具备制订符合综合体总体营业目标及行动方案的能力。 10、负责跟踪和分析预订流程，团队流量，特别关注和加强团队预留房管理，更好的做好团队适度减量，最大程度提高收益。 11、根据综合体收益情况做出分析，召开收益会议。 岗位要求 1、至少5年全服务大型星级酒店收益经理岗位工作经验， 有酒店综合体，大型度假酒店同岗位经验优先； 2、具有团队协作能力和管理能力； 3、有较强的创新意识和创新思维； 4、出色的沟通、计划管理和问题解决能力； 5、对市场不断变化较有很好的敏感性； 6、具有一定的英语听说读写能力。

【岗位职责】 1、落实副总经理分派的各项工作任务。 【岗位要求】 1、本科以上学历 2、良好个人品质和职业道德，严格遵守有关法律、法规和规章。 3、良好的沟通技巧，较强的语言表达能力和灵活的处事能力。

了解、学习集团企业文化、集团各项财务管理制度、集团酒店财务管理模式及运作规范；同时协助集团财务管理中心开展以下工作： 1. 集团酒店业各项内部控制制度、标准、SOP操作流程（含财务核算标准、酒店业内控标准）以及与财务管理相关的管理制度的制定或修订。协助集团审计部对各成员企业执行上述制度情况的内部审计工作； 2. 负责推进集团全面预算管理的各项工作； 3. 负责推进集团本部及各成员企业与财务相关的内部培训工作； 4. 负责最新财经、税收法规、政策的收集、对企业影响研究及内部操作规范制定、讲解、培训工作； 5. 集团各项信息化系统研讨、引进或开发及后续运营维护工作；  6. 负责成员企业财务部门的日常管理工作。 任职要求： 1. 三年以上集团企业或酒店管理公司或单体酒店财务管理工作经验/熟悉国家会计准则、企业会计制度、信贷、税务等相关法律法规；如有会计师事务所工作经验的优先考虑；  2. 优秀的学习、沟通、协调、谈判和领导能力；  3. 本科以上会计、财务管理、金融或投资等相关专业；  4. 持有会计师相关资格证书；  5. 具备一定的英语阅读、听力、口语能力；  6. 服从集团外派者优先考虑（外派地点：福建省内）。

【职位描述】 A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: -Plan and forecast the short and long-term talent requirements for the hotel to support its business plans -Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants -Build a strong career and succession planning system to retain and develop talent -Implement training and development strategies to continuously improve performance and customer service -Oversee the hotel's human resources database and payroll system -Provide a framework for counseling, coaching, and welfare services -Manage the Opinion Survey and the calendar of Team Member social events -Manage and resolve, promptly and completely, all employee relations issues -Maintain an awareness of competitor human resources activities and best practices #LI-VG2 【任职要求】 What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: -Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required -Previous human resources management experience in the hotel, leisure, and/or retail sector -Excellent leadership skills and exceptional communication skills -Strong commercial/business acumen -A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Duties and Responsibilities 工作职责 · Greets all guests at all times in a friendly andhelpful manner and attempts to learn and use guest’s name at every opportunity  随时以友好和乐于协助的态度迎接客人，并尽量了解和称呼客人的名字。 · Registers and rooms all arrivals according toestablished procedures 按照既定工作程序为所有来客登记并安排房间。 · Maintains intimate knowledge of departmentalstandards and procedures 熟知部门标准工作程序。 · Performs check in, check out and room changeprocedures and ensures all data are entered completely into the hotel systemsin accordance with reservation 履行入住、退房和换房手续，并确保所有资料都按照预订情况完整的输入酒店电脑系统。   RequiredSkills 技能要求 · Communication skills are utilized a significantamount of time when interacting with others; demonstrated ability to interactwith customers, employees and third parties that reflects highly on the hotel,the brand and the Company. 拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。 · Able to read and write English 能够读写英语 · Proficient in the use of Microsoft Office and FrontOffice System 熟练使用微软办公软件和前台系统

【岗位职责】 1、负责客房部的整体经营和运作；分配督导员工工作，制定工作计划。 2、确保部门成本及各项费用，得以良好的控制。 3、根据酒店的运营标准，随时对房间和设施设备及各项物品进行检查。 4、制定部门的年度预算，并确保部门的经营费用控制在预算之内。 5、检查客房部的设施和管理，抽查及提升本部门整体工作质量及工作效率。 6、组织编制部门工作程序及工作考评。 【岗位要求】 1、本科毕业学历或同等以上。 2、有5年以上同星级客房管理工作经验。 3、熟悉客房部专业知识，熟练使用电脑，持有客房部经理上岗证或资格证书。 4、掌握熟悉客房管理、服务流程和质量标准。 5、具有组织协调能力、应变能力、经营能力以及文字表达能力和信息管理能力。

【职位描述】 A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: -Plan and forecast the short and long-term talent requirements for the hotel to support its business plans -Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants -Build a strong career and succession planning system to retain and develop talent -Implement training and development strategies to continuously improve performance and customer service -Oversee the hotel's human resources database and payroll system -Provide a framework for counseling, coaching, and welfare services -Manage the Opinion Survey and the calendar of Team Member social events -Manage and resolve, promptly and completely, all employee relations issues -Maintain an awareness of competitor human resources activities and best practices #LI-VG2 【任职要求】 What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: -Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required -Previous human resources management experience in the hotel, leisure, and/or retail sector -Excellent leadership skills and exceptional communication skills -Strong commercial/business acumen -A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

【职位描述】 A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: -Plan and forecast the short and long-term talent requirements for the hotel to support its business plans -Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants -Build a strong career and succession planning system to retain and develop talent -Implement training and development strategies to continuously improve performance and customer service -Oversee the hotel's human resources database and payroll system -Provide a framework for counseling, coaching, and welfare services -Manage the Opinion Survey and the calendar of Team Member social events -Manage and resolve, promptly and completely, all employee relations issues -Maintain an awareness of competitor human resources activities and best practices #LI-VG2 【任职要求】 What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: -Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required -Previous human resources management experience in the hotel, leisure, and/or retail sector -Excellent leadership skills and exceptional communication skills -Strong commercial/business acumen -A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

【职位描述】 A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: -Plan and forecast the short and long-term talent requirements for the hotel to support its business plans -Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants -Build a strong career and succession planning system to retain and develop talent -Implement training and development strategies to continuously improve performance and customer service -Oversee the hotel's human resources database and payroll system -Provide a framework for counseling, coaching, and welfare services -Manage the Opinion Survey and the calendar of Team Member social events -Manage and resolve, promptly and completely, all employee relations issues -Maintain an awareness of competitor human resources activities and best practices #LI-VG2 【任职要求】 What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: -Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required -Previous human resources management experience in the hotel, leisure, and/or retail sector -Excellent leadership skills and exceptional communication skills -Strong commercial/business acumen -A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

【职位描述】 A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: -Plan and forecast the short and long-term talent requirements for the hotel to support its business plans -Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants -Build a strong career and succession planning system to retain and develop talent -Implement training and development strategies to continuously improve performance and customer service -Oversee the hotel's human resources database and payroll system -Provide a framework for counseling, coaching, and welfare services -Manage the Opinion Survey and the calendar of Team Member social events -Manage and resolve, promptly and completely, all employee relations issues -Maintain an awareness of competitor human resources activities and best practices #LI-VG2 【任职要求】 What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: -Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required -Previous human resources management experience in the hotel, leisure, and/or retail sector -Excellent leadership skills and exceptional communication skills -Strong commercial/business acumen -A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

【岗位职责】 1、 全面负责酒店的经营管理。 2、 建立、健全酒店的组织管理系统，使之合理化、精简化、高效化。 3、 负责实现酒店的营业收入指标和利润指标。 4、 负责制定酒店的经营预算和决算，提出更新改造和投资计划。 5、 落实酒店年度财务预算，向各部门下达年度工作指标。 6、 督促酒店维修保养工作和酒店安全管理工作。 7、 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 8、 做好酒店机构设置、员工编制及重要人事变更。 9、 指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。 【岗位要求】 1、本科以上学历，相关管理专业，要求女性。 2、 从事四星级及以上酒店工作5年以上，具有5年以上相关高层管理工作经验。 3、 熟悉酒店各部门服务及管理流程。 4、 善于管理和经营团队，事业心强。 5、 有较强的沟通、计划、决策和综合判断能力。

岗位职责: 1.对国内外酒店品牌及旗下酒店进行信息收集和整理，包括但不限于从奢华酒店到中端酒店的基本信息、设施服务、特色体验等，并定期形成研究报告。 2.完成领导安排的其他相关工作。 3.每周实习不少于3天，可连续实习不少于2-3个月。 任职资格: 1. 酒店管理或旅游管理专业优先。 2. 良好的中英文表达能力，文笔佳；熟练使用PPT等办公软件。 3. 性格乐观，善于学习，乐于沟通。