Job Title:  General Manager, The Langham, Hefei General Manager, The Langham Shenzhen  General Manager, The Langham Haikou  LanghamHospitality Group (LHG) is a global hotel company with properties located inmajor cities and four continents under The Langham Hotels and Resorts, Cordis Hotels and Resorts and Ying'nFlo brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.  You will be leading a passionate& talented Hotel Team to drive for maximizing long-term financial growth of the hotel, delivering high standards in guest experience & colleague engagement in alignment with the culture and values of Langham Hospitality Group.   Key Responsibilities:   Drive & execute Company’s strategic objectives Full accountability on successful implementation of Company’s strategies and achievement of goals Develop an operating culture with a mind-set towards performance, quality, lean operating techniques, and bottom-line results. Driving continuous improvement in all areas of operations Recruit, mentor, and develop talents and future pipeline Participate and lead organizational initiatives to provide a forum for best practices sharing. Reviewing financial results to highlight successes and identify/rectify areas in need of improvements Provide timely forecasting and financial projections as required Ensure compliance with all LHG brand standards & local regulations   Qualifications:   Luxury Hospitality Group experience is preferred Related city working experience is preferred Minimum 3+ years as an Operational General Manager Ability to understand a variety of industrial issues and develop strategic business plans Analytical & numerical ability to interpret and present financial data Excellent communication skills with ability to present clear & concise information to different stakeholders Problem solving ability on both operational and/or strategic areas Strong interpersonal skills Fluent written & spoken English and Mandarin are mandatory required

This position is applicable to the following hotels 该职位适用于以下酒店： Operation Hotel 营运酒店 Banyan Tree Jiuzhaigou 九寨沟悦榕庄 Pre-opening Hotels 筹备酒店 Dhawa Beihai Weizhoudao 北海涠洲岛悦苑酒店  Job description 岗位职责 Ensures compliance with the Group’s Mission Statement. 确保服从集团的使命声明。 Directs and maintains Sales and Marketing activities to achieve the planned performance levels. 指导和维护销售营销活动达到预期的效果和水平。 Constantly promotes and develops the hotel/resort’s business base. 不断推动和发展酒店的业务。 Monitors actual and budgeted goals, develops and controls performance in service and product delivery, guest satisfaction and financial results. 监控实际与预算的目标，发展与控制服务和产品交付中的业绩，客户的满意度和财政目标。 Incorporates programs to promote proper associates’ orientation and training and ensures the highest morale amongst the workforce. 采取措施来促进适当的员工培训，确保最高的员工士气。 Ensures that proper employer/associates relations are maintained. 确保适当的雇主/员工关系的维护。 Reviews operational reports on a regular basis, as the case may be (daily, weekly and at period-ends). 评估一定时期的运行报告，视情况而定（每日，每周或者一个时期的结束）。 Reviews the property operations with the individual department heads to ensure that quality and service standards      are maintained throughout the hotel/resort. 与每个部门领导评估公司的运营情况，并确保和维持这个酒店的服务质量和标准。 Reviews guest ratings and follows through with the individual department heads to correct problem areas. 评估客人的评价并与部门领导共同解决发生的问题。 Develops and monitors short and long term planning for the property. 监管和发展公司短期和长期的计划。 Keeps abreast with innovations and business orientations in the luxury hospitality industry. 保持在奢侈酒店行业的创新和业务方向。 Monitors current sector trends and concepts and makes recommendations to his/her superiors for appropriate implementation at the hotel/resort. 评定目前的行业趋势和理念，并向其执行上级提出适当的建议和意见。

此岗位因业务需要会被安排在上海、深圳、北京不同城市可能 Snapshot of Your Role The Operations Manager drives excellence in the service and experience of the operation. Identifies, motivates,trains, develops and directs team members to deliver exceptional service and accomplish daily goals and projects. This position oversees the administrative and operational tasks, including financial management and analysis, sanitation and safety. The Operations Manager will focus on innovative hospitality and creating the experience for the Sodexo Food program in order to support operational excellence. This position reports into the General Manager  and will leverage their strong communication, hospitality and operational skills to partner with key stakeholders (culinary, nutrition, marketing, behavioral science, concept development, procurement, risk management,operations and people approach) to promote with standards, Sodexo Food expectations and enhance user(partner) experience. The great things you will be expected to do: General Expectation - Designs, manages and owns the overall experience, not just the offerings - Sets an expectation of hospitality that is friendly and engaging - Has a Passion for quality food preparation and taste. - Ensures employee reviews, coaching sessions, and disciplinary actions are delivered in a professional and timely manner - Meets all time lines for payroll, service, accounts receivables, human resources, corporate office and all other time lines given by our partner and management - Ensures that all hiring and training standards are met and documented for direct hires, including but not limited to new hire packet, employee/manager handbook sign off sheet, fact training completion,and safety training - Promotes a culture of Food and Workplace Safety - Treats everyone with professionalism, care and respect - Communicates with our partner honestly, accurately and in a timely manner Job Role Expectation - Excellent English communication skills both written and verbal - A proven track record of leadership - General culinary knowledge of basic kitchen practices, protocols and procedures - Proven coaching and teaching skills with peers, individuals, and teams - Passion for food trends, hospitality, innovation and creative experiences - Marketing and events experience a plus - Manages time effectively and prioritizes tasks to meet deadlines - Creates a culture of food and workplace safety - Proven coaching and teaching skills with peers, individuals, and teams - Proven ability to maximize budget, enhance user experience and creativity across all channels in alignment with business strategy - Ability to effectively communicate, motivate and interact with all levels within the organization - Demonstrates good judgment and decision making skills - Maintain a positive attitude under pressure and motivate team - Ability to maintain confidentiality - Working knowledge of Google Docs, Microsoft Word, Excel and PowerPoint - Ability to work independently and in a team - Ability to work in a fast paced, changing environment Key Skills & Qualifications Education & Qualification - BA or higher degree in hospitality management(or equivalent) Work Experience - Has a minimum of 5 years food service multi-unit supervision experience Leadership Behaviors - Think fast, use technology - Finds new/quicker ways of meeting goals, shows conviction in his or her own judgment and decisions and responds quickly under pressure. - Openly share and co-create – Delegates tasks to develop others. - Passion for Quality – Takes personal responsibility for correcting customer service problems. - Consistently sets demanding performance expectations and sets priorities to maximize benefits. - Win through Teamwork – Pursues friendly relationships with colleagues, shares own knowledge and insight and displays a high level of energy and commitment to the organization. - Embrace Diversity – Listens to others and values their contributions, receptive to new and builds on ideas and acts in an ethical and socially responsible manner. - Takes Responsibility and in making the big calls – Uses the right influencing techniques to gain the necessary commitment and support from others, both internally and externally. - Taking the responsible approach to business.

岗位职责 1、 有藏区同样岗位的工作经验。 2、全面负责酒店的经营管理。 3、 建立、健全酒店的组织管理系统，使之合理化、精简化、高效化。 4、 负责实现酒店的营业收入指标和利润指标。 5、 负责制定酒店的经营预算和决算，提出更新改造和投资计划。 6、 落实酒店年度财务预算，向各部门下达年度工作指标。 7、 督促酒店维修保养工作和酒店安全管理工作。 8、 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 9、 做好酒店机构设置、员工编制及重要人事变更。 10、 指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。 岗位要求 1、 本科以上学历，相关管理专业。 2、 从事星级酒店工作10年以上，具有8年以上相关高层管理工作经验。 3、 熟悉酒店各部门服务及管理流程。 4、 善于管理和经营团队，事业心强。 5、 有较强的沟通、计划、决策和综合判断能力。

岗位职责/职位描述： 负责酒店事业部财务工作，酒管财务制度的完善，酒管财务体系的搭建，对下属进行指导、监督和培训，组织、协调预算的编制、执行和分析，对酒管内控制度进行监督并提出改善意见，对接管理公司相关业务，内外审沟通和衔接，定期组织应收款与经营分析会并提供相关建议 学历要求：统招本科及以上学历 专业要求：会计学、财务管理相关专业 经验要求：8年以上星级酒店财务管理工作经验；3年以上同岗经验 素质能力要求：团队管理、组织协调能力，对数据敏感有分析能力 专业技能要求：精通会计、财务管理、税务知识，熟悉酒店行业运营、管理流程和政策 其他：具有中级及以上会计师资格证

岗位职责 1、 维护公司形象积，极提高服务意识； 2、 协助总经理确立酒店的经营计划（月、季、年）、发展规划及经营方针，制定酒店的经营管理目标，配合总经理做好酒店的经营管理工作； 3、 按照酒店经营和服务的规范要求及质量标准，协助总经理制定完善酒店的各项规章制度，建立健全内部组织系统，协调各部门关系，建立内部合理而有效的运行机制； 4、 协助总经理做好酒店的市场拓展、人力资源开发和计划财务工作； 5、 协助总经理做好酒店的安全管理，切实抓好酒店的安全生产、食品卫生和治安、消防管理工作； 6、 协助总经理做好酒店资产管理，控制酒店营销成本，减少浪费，提高经济效益； 7、 负责重要客人的接待工作，保持与社会各界的广泛联系，塑造企业良好的内、外部形象； 8、 协助总经理做好酒店的行政及后勤管理工作，重点抓好固定资产的维护保养、更新和能源管理工作； 9、 协助总经理完成公司下达的各项指标，负责检查酒店以岗位责任制为起点的《政策与程序》等管理制度的落实执行情况； 10、 协助总经理建立酒店与客户、供应商、合作伙伴、上级主管、政府机构、金融机构、媒体等部门间顺畅的渠道； 11、 建立酒店内部良好的沟通渠道，协调各部门关系； 12、 营造企业文化氛围，塑造和强化酒店客观价值； 13、 负责酒店员工队伍建设，培养、选拔中高层管理人员和优秀员工； 14、 协助总经理处理酒店重大突发事件； 15、 协助总经理监督、控制经营计划的实施过程； 16、 按时完成上级领导交办的其它工作。

一、Key Responsibilities 职责概述 Using considerable independent initiative and judgment, provides leadership and direction to ensure the efficient, effective and profitable operation of the Hotel on a long term basis. 凭借相当独立的主动性和判断力,为酒店提供领导和方向以确保酒店长期处于高效的、有效的和赢利的经营状态。   二、Essential Duties and Responsibilities 主要职责和责任 1. Establish hotel's business plan, development planning and management policy, to determine the hotel management goal, to direct the mangement team to work; 确立酒店的经营计划、发展规划及经营方针，确定酒店管理目标，领导经营班子成员开展工作。 2. Study and grasp the market change and development situation, make market expansion plans and price system, raise key emphasis in work timely, and directing the implementation; 研究并掌握市场变化和发展情况，制定市场拓展计划和价格体系，适时提出阶段性工作重点，并指挥实施。 3. Decided to hotel organizations and middle management‘s employement and development. Be responsible for the division head's performance evaluation; 决定酒店组织机构及中层以上管理人员培养和使用，负责组织对部门经理的人事考核和业绩评估。 4. Be responsible for the market development and finance planning work; Be responsible for the capital allocation and capital expenditures within the  limits of authority; 全面负责酒店的市场拓展和财务计划工作；在权限内负责酒店内资金调配，审批资金支出等经营事宜。 5. Enhance hotel safety management; 加强酒店的安全管理工作。 6. To follow up other tasks which assigned by superior; 完成公司领导交办的其他工作。   三、Requried Qualifications 资质要求 1. Required Skills / Certificate 技能 / 证书 2. Computer Skill: Skillful to operate Office电脑操作技巧: 熟练使用MS办公软件 3. English Language Level: Fluent in English spoken and written is preferred 英语水平：口语与书写流利为佳   Qualifications 资格 1. Team Focused 关注团队: Support colleagues 给予同事支持 Explain what to do and the reason 阐述工作任务及其原因 2. Action Oriented 行动导向 Strives to deliver consistently 力争始终如一的完成工作 Focus on details and standards 关注个人工作的细节和标准 3. Passionate工作热情 Understand guests’demand and the market 理解客户的需求和市场 Create a positive environment for changing 为变革创造一个积极的环境 4. Business skills 业务技能 Understand the short-term opportunities of reform 了解短期的变革机会 Understand the profit model 了解企业如何盈利   Experience 经历要求 1. Associate degree or above; 全日制大专（含）以上学历。 2. Graduation from Hotel Management,Business Management related professional; 酒店管理、企业管理等相关专业。 3. Work experience of hotel management for five years or above in 5 star hotel; 至少五年以上五星级酒店管理工作经验。 4. Hotel management professional knowledge and leadership skills; 酒店专业知识及领导能力。 5. Organizing And Planning Skills,communication skills,Coordination Skill,leadership skills; 具有很强的计划、组织、沟通、协调、领导能力。 6. Skilled in the use of office automation equipment and realated management software; 熟练运用办公软件及相关管理软件。 7.Excellent written and verbal communication; 具备优秀的书面和口头表达能力。 8. Appreciate Poly culture; 认同保利企业文化。 9. Good Character and Ethics; 有良好的职业操守。 10. Strictly obey the relevant laws and regulations, executive internal policy implement; 严格遵守国家法律法规，执行企业各种规章制度。 11. Strong sense of principle, professional management ability ,a good team spirit of collaboration,excellent interpersonal skills, honest and reliable, decency; 原则性强，职业化规范度高，具有良好的团队协作精神，出色的人际交往能力，诚实可靠、品行端正。 12. Have a strong sense of responsibility and learning ability,a good team spirit of collaboration. 具有较强的工作责任心和学习能力、良好的团队合作意识。

岗位职责：  1.负责审核各类领料单.成本划拨单.酒水消耗.招待等； 2.监管存货并安排定期盘点工作，核对应付货款和收货记录； 3. 负责公司成本预算的编制和执行； 4. 负责公司成本的控制和管理工作，制定并执行公司的成本管理制度，对公司的成本进行有效的控制和管理，确保公司的成本在可控范围内； 5.负责公司成本核算和财务报表的制作，按照公司的规定和要求，准确地核算和统计公司的成本和财务状况，并制作相应的财务报表； 任职要求: 1.统招本科及以上学历，财务、会计等相关专业，具有初级会计职称。 2.3年以上星级酒店成本工作经验。 3.原则性强，熟悉酒店行业主要成本指标，对数据敏感度高。

岗位职责 1、编制上报各种财务报表，提供各种财务数据，上交各种税费。 2、审核当月员工的工资汇总表和记帐证。 3、根据酒店支付情况提供分析报告，控制费用开支，不超预算。 4、做好各项税收的申报和交纳工作，填制营业税、教育税附加、流转税、个人所得税等申报表并按规定时间申报交纳。 岗位要求 1、大专以上学历，具有5年以上财务管理经验或8年以上星级酒店财务工作优先 。 2、具有中级会计师以上职称，熟悉酒店帐务税务流程。 3、熟悉办公软件及财务软件，熟悉银行、锐务、工商的工作流程。 4、能独立核算企业的账务工作，懂得相关法律法规。 5、工作细致、严谨，具有较强的工作热情和责任感，为人诚实可靠，品质正直，有吃苦耐劳的精神。

岗位职责：  1.负责审核各类领料单.成本划拨单.酒水消耗.招待等； 2.监管存货并安排定期盘点工作，核对应付货款和收货记录； 3. 负责公司成本预算的编制和执行； 4. 负责公司成本的控制和管理工作，制定并执行公司的成本管理制度，对公司的成本进行有效的控制和管理，确保公司的成本在可控范围内； 5.负责公司成本核算和财务报表的制作，按照公司的规定和要求，准确地核算和统计公司的成本和财务状况，并制作相应的财务报表； 任职要求: 1.统招本科及以上学历，财务、会计等相关专业，具有初级会计职称。 2.3年以上星级酒店成本工作经验。 3.原则性强，熟悉酒店行业主要成本指标，对数据敏感度高。

【岗位职责】 1.健全各种问讯资料。 2.掌握客房预订情况，向部门经理报告重要团体和客人的订房情况，检查VIP通知单的发送情况，负责VIP接待工作的落实。 3.处理总台工作中的差错，处理宾客有关投诉。 4.负责总台财产.设备的使用管理和保养工作，及各类资料的收集.存档及管理工作。 5.检查每日的报表是否有误，并及时纠正。 6.建立体质良好的宾客关系，努力增加客房销售。 【岗位要求】 1、本科及以上学历，有2年以上同岗位工作经验。 2、有良好的团队领导精神及执行力。工作认真负责，作风正派。 3、熟练掌握前厅部工作的各个环节和程序。 4、身体健康，品貌端正，气质高雅。 5、掌握酒店管理基础知识，善于同宾客交往沟通，处理周到果断，能独立处理各种投诉。 该岗位是为筹开酒店新北嘉宏美爵酒店储备

岗位职责： 1.管理酒店日常财务管理工作，包括账务审查、稽核、日常支出审核 2.预算执行、管控、分析 3.完善内部控制体系，检查财务运行情况 4.酒店内部审计。 岗位要求： 1.统本，5年以上星级酒店财务管理工作经验；1年以上同岗经验； 2.财务核算和财务分析能力扎实，熟悉酒店经营和管理流程； 3.执行力强，有较高的沟通协作能力、自驱力和责任心。

一、岗位职责 1.全面负责酒店日常经营管理工作，确保酒店正常运转。 2.负责贯彻执行融悦庭品牌各项质量标准，确保酒店卫生、服务品质达到标准要求。 3.负责酒店销售宣传工作，拓展附近商圈潜在客户。 4.负责建立门店包括人才制度在内的各项制度，带领团队全面做好场地管理。 5.同时负责酒店管理人员的录用、考核，员工编制及奖惩、晋升工作，决定酒店机构设置； 负责培训工作、培养人才，为品牌人才战略提供支撑。 6.制定年度经营计划并报业主单位及酒管公司审核。 7.与业主单位及酒管公司保持良好沟通，定期汇报工作，落实酒店经营计划及成本控制。 8.负责统筹管理内外部资源及关系，营造良好经营环境，维护品牌形象。 二、岗位要求 1.学历：原则上本科及以上，年龄：45岁以下，有相关工作经验者可适当放宽条件。 2.一年以上中端酒店驻店总工作经历或两年以上全服务酒店部门负责人工作经历，有房务、营销部门负责人工作经验者优先考虑；具有中级及以上职业经理人资格等相关证书者优先考虑。 3.全面掌握酒店经营工作相关知识，熟悉酒店各部门服务及管理流程，善于团队建设和成本控制；熟悉酒店运营和管理相关的系统及办公软件，有一定的文字功底，具备良好语言表达能力。 4.具备大局意识及市场敏感度，善于资源整合并勇于创新突破，具备主动学习能力，尽职敬业。 5.善于维系良好的人际关系，具备较好的形象气质。认同企业文化，可接受工作地点调配。

**酒店招聘新媒体运营岗位职责与工作范围** **一、岗位职责** 1. **内容策划与创作**：负责酒店新媒体平台（如微信公众号、微博、抖音等）的内容策划、创作与发布，确保内容具有吸引力和互动性，提升品牌形象和用户黏性。 2. **平台运营与管理**：负责新媒体平台的日常运营与管理，包括内容更新、用户互动、数据分析等，提升平台活跃度和用户参与度。 3. **市场推广与营销**：结合酒店业务需求，制定并执行新媒体营销策略，通过线上活动、优惠促销等手段吸引潜在客户，提高转化率。 4. **用户关系维护**：及时回应用户留言与反馈，处理用户投诉与建议，维护良好的用户关系，提升用户满意度和忠诚度。 5. **团队协作与沟通**：与酒店内部其他部门保持密切沟通与合作，共同推进酒店的新媒体运营工作。 **二、工作范围** 1. **内容生产**：撰写并发布酒店相关的文章、图片、视频等多媒体内容，包括酒店介绍、活动推广、旅游攻略等。 2. **平台维护**：定期更新新媒体平台的内容，保持平台的活跃度和用户参与度；优化平台界面与功能，提升用户体验。 3. **数据分析**：通过数据分析工具监控新媒体平台的运营数据，包括用户数量、阅读量、转化率等，为优化运营策略提供依据。 4. **活动策划**：策划并执行线上活动，如线上抽奖、话题讨论、互动游戏等，提升用户参与度和品牌曝光度。 5. **危机处理**：在出现负面舆情或突发事件时，迅速响应并妥善处理，维护酒店品牌形象。 **三、其他要求** 1. **教育背景**：具备新闻传播、市场营销或相关专业的高等教育背景。 2. **工作经验**：在新媒体运营或相关领域有一定的工作经验，熟悉新媒体运营的最佳实践。 3. **专业知识**：熟悉新媒体运营的策略和技巧，了解酒店行业的市场动态和竞争态势。 4. **技能要求**：具备良好的文字功底、创意能力和数据分析能力；熟练使用新媒体编辑工具和数据分析软件。 5. **人际关系**：具备优秀的沟通和协调能力，能够与团队成员和外部合作伙伴建立良好的合作关系。 6. **语言能力**：具备良好的中英文书写和口语表达能力，能够处理国际新媒体平台的运营工作。

【岗位职责】 1、负责酒店业主管理公司全面管理工作，制定和实施人力资源规划。 2、负责建立和健全人事、劳资、考核、聘任、晋升、奖惩等各项规章制度。 3、负责酒店高层管理人事的招聘和储备人才库的建设。 4、执行酒店关于人事调配、工资奖励、劳保福利、安全生产的方针、政策和规定。 5、组织编制工资、人事、考勤、考核等报表。 6、制定和完善酒店组织架构、薪酬体系、绩效管理体系。 【岗位要求】 1、本科及以上学历，有相同岗位工作经验2年以上，有酒店筹开经验。 2、在酒店招聘、合同管理、薪酬制度、员工培训、绩效考核、事故预防、政府关系等方面具有丰富经验。 3、熟知国家、地区劳动法律法规及相关政策。 4、具备英语听说读写能力。 5、管理类专业，接受过系统的人力资源管理理论培训。

【岗位职责】 1、 全面负责酒店的经营管理。 2、 建立、健全酒店的组织管理系统，使之合理化、精简化、高效化。 3、 负责实现酒店的营业收入指标和利润指标。 4、 负责制定酒店的经营预算和决算，提出更新改造和投资计划。 5、 落实酒店年度财务预算，向各部门下达年度工作指标。 6、 督促酒店维修保养工作和酒店安全管理工作。 7、 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 8、 做好酒店机构设置、员工编制及重要人事变更。 9、 指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。 【岗位要求】 1、 本科以上学历，相关管理专业。 2、 从事国际品牌酒店工作10年以上，具有5年以上相关高层管理工作经验。 3、 熟悉酒店各部门服务及管理流程。 4、 善于管理和经营团队，事业心强。 5、 有较强的沟通、计划、决策和综合判断能力。 6、 可以使用英文作为工作语言。

【岗位职责】 1、制定审计工作计划，并组织实施。 2、负责例行和专项审计项目的实施，确保审计结果准确、及时、客观、公正。 3、在完成审计工作后，与被审计单位沟通审计意见，对审计发现的问题督促其整改和纠正 4、负责配合调查事项提供审计资料和相关会计证据，负责部门内外部内控管理培训 【岗位要求】 1、本科及以上学历、有中级会计职称。 2、45岁以下，具有五星级酒店担任审计或财务相关职务的经历，从事审计经理/财务经理工作3年以上，熟悉审计部的各项工作流程及法规政策，熟悉财务会计、审计的相关政策、法规；熟练掌握审计常用技能。 3、熟练掌握审计各模块相关知识。精通审计、财务管理知识等。 4、执行能力、计划能力，强烈的责任心、主动性，良好的团队合作能力、学习创新能力，适应能力，较强沟通协调能力、理解分析能力，对人和事物有客观判断性。

岗位职责 **熟练掌握日语、有酒店工作经验** 1.掌握当日客情及餐饮活动。 2.参与各项前台的工作。发现并上报工作中出现的问题。 3.掌握当天到店及离店的重要宾客，回头宾客。 4.在宾客到店之前准备好登记表、钥匙卡等以确保入住手续方便、快捷。 5.与住店宾客保持良好沟通以了解宾客之喜恶（喜好），协助宾客解决疑难事宜。 6.做好每日对住店宾客的电话拜访工作，搜集宾客意见并及时采取跟进措施与向上级反映。 7.在前台及大堂与商务楼层接待及迎送住离店的宾客。 8.协助入住商务楼层之宾客办理登记入住及离店手续。 岗位要求 1.大专以上学历，有良好英文沟通能力。 2.具有良好的服务意识，团队协作精神以及良好的沟通、协调和应变能力。 3.注重细节，工作有责任心，敢于承担责任，执行力较强。 4.有上进心和良好的学习能力和抗压能力。

【岗位职责】 1、负责制定酒店的财务规划和年度预算，包括销售收入目标、成本控制、资金流动管理等，并确保预算的执行和控制； 2、与各部门协调，收集信息，制定准确的预算计划，监控预算执行情况，及时调整和纠正必要的行动； 3、负责编制和提交准确的财务报告，包括利润表、资产负债表、现金流量表等，以及财务陈述和财务指标分析； 4、对酒店的财务状况进行定期分析，评估盈利能力和成本效益，为管理层提供决策依据和参考； 5、建立健全酒店内部财会管理制度，保证投资者权益不受侵犯，确保财务数据的准确性和完整性； 6、建立和管理酒店的会计体系和财务制度，保持符合相关法规和准则； 7、负责酒店的资金管理，包括流动资金的管理、预测和规划，确保酒店的日常运营和发展需求得到满足； 8、识别和评估酒店面临的风险，制定风险管理策略，设立和维护内部控制制度，确保财务活动的合规性和透明性； 9、负责管理酒店的税务事务，确保遵守相关税法法规，及时申报和缴纳各种税费。进行税务筹划，优化税务结构，降低税务成本； 10、作为酒店管理层的财务顾问，为酒店运营提供财务和经济方面的建议和支持。参与战略决策，评估和分析新业务机会，提供财务预测和投资决策； 11、负责财务管理团队的搭建和管理，包括招聘、培训和评估团队成员。与酒店其他部门紧密合作，促进协作和信息共享，确保财务工作的顺利进行； 12、根据酒店的整体战略和管理层的要求，完成其他与财务管理相关的工作。 【岗位要求】 1、财务管理、会计、金融相关专业，本科及以上学历； 2、具有三年以上财务负责人工作经验，熟悉酒店财务管理模式； 3、通晓财务、会计、金融、税务知识、掌握法律相关知识，具备基本计算机应用知识； 4、熟练运用财务软件； 5、具有一定的外部关系协调和统筹管理能力； 6、良好的团队领导力、协作能力，优秀的沟通、分析能力，对企业忠诚度高。

1.     To manage the Human Resources Department, ensuring compliance withall Hotel policies & procedures, and local government regulationspertaining to employment practice. 管理人力资源部，确保雇佣过程符合酒店政策程序，政策法律法规。 2.     To develop a HumanResources Strategic plan in alignment with the Hotel’s business plan. 根据酒店经营计划，制定人力资源政策。 3.     To develop andimplement recruitment and screening procedures in order to attract the mostqualified candidates for vacancies. 制定和实施招聘和面试程序，以吸引合格人才。 4.     To overseeorientation of all new associates in accordance with Hotel guidelines. 根据酒店政策，参与新员工入职培训。 5.     To assess personneldevelopment needs, recommend and oversee training programs, ensuring compliancewith performance standards. 评估员工个人发展需求，推荐和讲授培训课程，以保证表现达到标准。 6.     To monitor theadministration of the performance appraisal program and provide support todepartment heads through the process. 监督员工表现评估，为部门经理提供支持。 7.     To counselassociates as needed in areas such as career planning, training and act anadvisory capacity to department heads on associate matters. 为员工事业发展计划、培训等提供建议，为部门经理就其员工事宜提出建议。 8.     To investigate andreview all disciplinary actions to ensure the policies and the applicable lawsare followed. 对员工违纪行为进行调查，以保证酒店政策和相关法律的执行。 9.     To review personnelpolicies, procedures and practices and recommend improvements to Management. 回顾人事政策程序 ， 实际操作，为管理层提供建议。                                                                                                                                                                                                                          10.  To administercompensation and benefits, and develop recognition programs that motivate, reward andretain associates. 管理薪资和福利工作，建立员工奖励计划以激励、表彰和留住员工。 11.  To participate in key decision making with the Executive Team. 参与行政委员会重大决策。 12.  To review hotel benefits and compensation levels and recommend changes asappropriate. 回顾酒店薪资福利水平，在恰当时进行修改。 13.  To maintain and update files on associate records, legal documents,policies & procedures and other personnel matters. 保持并更新员工记录、法律文件、政策程序和其它与人事相关事宜。 14.  To analyze Hotel manpower requirements and recommend selection anddevelopment activities to meet those requirements. 分析酒店人力需求，推荐、选拔和开展相关活动。 15.  To participate in the management development and succession plan byrecommending candidates as appropriate. 参与管理人员个人发展计划，继任计划，推荐适当候选人。 16.  To perform any other duties as assigned by the Management. 完成管理层交给的其它任务。

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.   The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.   This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.  As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members.   What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Foster creativity and innovation within the team. Recognize Hilton's brand culture and live Hilton's values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation. Perform all relevant requirements and tasks of Hilton. What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 1 year of experience in similar capacity with international chain hotels or 3-5 years as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility.   What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing?   As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards:     Plan and forecast the short and long-term talent requirements for the hotel to support its business plans Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants Build a strong career and succession planning system to retain and develop talent Implement training and development strategies to continuously improve performance and customer service Oversee the hotel's human resources database and payroll system Provide a framework for counseling, coaching, and welfare services Manage the Opinion Survey and the calendar of Team Member social events Manage and resolve, promptly and completely, all employee relations issues Maintain an awareness of competitor human resources activities and best practices #LI-VG2 Qualifications - External What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required Previous human resources management experience in the hotel, leisure, and/or retail sector Excellent leadership skills and exceptional communication skills Strong commercial/business acumen A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment). Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. Respond to audits that are completed by the company to ensure continual improvement is achieved. Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. Comply and exceed hotel and company service standards. Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. Hold regular briefings and communication meetings with the HOD team. #LI-VG2 Qualifications - External What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: A degree or diploma in Hotel Management or equivalent Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management Experience in managing budgets, revenue proposals and forecasting results In-depth knowledge of the hotel / leisure / service sector Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets Accountable and resilient Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledgeable of hotel property management systems Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

1. 负责员工日常招聘工作，建立用工渠道及人才储备库。 2. 负责办理普通员工的入职、离职手续, 及人事变动的审核工作。 3. 合理调配度假村的人力资源，并提出有效的建议和意见。 4. 负责各部门人员编制的审核工作。 5. 负责员工人事档案的管理, 及对外公文之草拟和处理。 6. 协助建立度假村人事管理相关制度、员工保险及福利方面的政策。 7. 负责各种人事政策的具体实施及检查工作。 职位要求： 1. 大专以上学历，有相同岗位工作经验2年以上。 2. 熟悉员工的有关法规和条例；掌握教育学、心理学以及度假村管理理论。 3. 熟悉员工的规律、特点和岗位培训工作程序。 4. 了解度假村员工的服务工作规范和质量标准的要求。 5. 具有良好的沟通能力和协调能力。 6. 具有较强的文字综合能力和口头表达能力。 7. 该岗位需每周工作6天