Duties and
Responsibilities工作职责:
• Responsible for safe transfer of guests from all determined locations
• 负责将客人从所有指定地点安全送达
• Create guest satisfaction through a pleasing personality, effective communication skills and should be first to greet the guest as per time of the day
• 凭借令人愉快的性格和有效的沟通技巧取得客户的满意,并且总要主动与客人打招呼
• Maintain good knowledge of the city routes locations and hotel facilities
• 熟知城市路线、地点和酒店设施
• Maintain knowledge of flight timings and assist guest in handling and loading baggage whenever required
• 知晓航班时间,并按客人要求协助其处理和装载行李
• Maintain a high standard of personal hygiene and be well groomed and well dressed at all times
• 保持个人卫生, 随时保持个人形象和穿着整洁
• Do utmost to learn names of guests, especially repeat and long staying guests remaining alert to situations to offer assistance
• 尽力熟知客人的名字,特别是熟客和长包房的客人,注意观察情况以向客人提供协助
QUALIFICATIONS
AND REQUIREMENTS任职要求:
· Communication skills are
utilized a significant amount of time when interacting with others;
demonstrated ability to interact with customers, employees and third parties
that reflects highly on the hotel, the brand and the Company.
· 拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。
· Hold A1 driver‘s license
持有A1类驾照