Job Responsibility:
岗位职责:
1.Take part in all the electricity and the electrical system repair and maintenance.
参加所有电的和与电有关的系统的修理和维修
2.Repair and service for building automation systems, phone room/audio-visual system and other relevant electric equipment.
为楼宇自控系统、电话机房/视听系统等有关电的设备进行修理和服务
3.Repair and service for the hotel area electricity and lights
修理和维修酒店所有控制区域的电路,包括电力和照明
4.To ensure the hotel equipments operation normally and safety.
确保酒店设备安全并正常运转
5.Test the fire alarm system weekly.
进行每周的防火报警系统检测
6.Suggest the advice of the electricity system.
为目前与电有关的系统提出改进建议
7.Electrical insulation testing and repair the damage of the communication system.
进行电的绝缘检测和修理损坏的通讯系统
8.Participation hotel for update or expansion of the assigned work.
参与进行酒店因更新或扩展而委派的工作
9.Assist the Dep. Manager /professional engineers to update or expand the hotel business facilities and electrical equipment installation.
协助部门经理/维修工程师进行更新或扩展酒店业务设施有关电的设备的安装
Job Requirements:
任职要求:
1.High school graduate and a electricity skills
高中毕业并受过电的技能的培训。
2.At least two years in the hotel or relevant working experiences.
至少有二年在酒店或相关的工厂工作的经验。
• Deliver service of high standard and in accordance with departmental standards and procedures.
• 按照部门的规范和程序提供高标准的服务。
• Establishes and maintains effective employee working relationships.
• 与员工建立并保持良好的工作关系。
• Grooming is impeccable and in accordance with ICHG personal presentation standards.
• 遵守洲际酒店集团的个人仪表仪容规范著装无可挑剔。
• Take appropriate action to resolve guest complaints.
• 正确处理客人的投诉。
• Provide current knowledge of the services and facilities offered by the Hotel, in order to provide reliable information to guests.
• 熟知酒店服务项目和设施情况,以便向客人提供可靠的信息
岗位职责:
1. With the efficient and professional service ofRB&E, while ensuring guests receive optimum service in accordance with thestandards, policies and procedures of this hotel and Niccolo Way.
能为客人提供有效率以及专业的服务,在符合尼依格罗服务标准的前提下保证向客人提供周到的服务,令客人感到舒适满意。
2. Ensure the delivery of brand promise and provideexceptional guest service at all times.
确保遵循品牌承诺并始终提供优异的对客服务。
3. Present menu to guest, answer guest inquiriesand offer food, beverage and service suggestion.
向客人呈送菜单,回答客人问询并为客人提供关于食品、饮料及服务的建议。
4. Make order according to the procedures set andserve guests food and drink.
根据所定的程序接受点菜并为客人服务食品及饮料。
5. Fully conversant with all aspects of theInfrasys System.
完全了解电脑系统的各方面。
6. Record the guest order and provide products andservices, without undue delay.
记录客人点菜并及时提供产品和服务,不得无故延误。
7. Ensure well prepare before the meal according torequirement and operation need.
确保根据要求和运作需要做好餐前准备工作。
8. Ensure that the outlet is kept clean andorganized, both at the front as well as the back of house.
清洁并重新摆设餐台和餐桌。
9. Ensure that all cups are clean and light.
确保所有杯具的光亮、洁净。
10. Carry out any other reasonable duties andresponsibilities as assigned.
执行分派的任何合理任务和额外职责。
任职资格:
1. High Schoolgraduate or above, hotel Management or equivalent.
高中及以上学历,酒店管理相关专业。
2. 1 years relatedexperience or an equivalent combination of education and work-related experience.
一年相关经验或与此相当的教育和相关工作经验结合的背景。
Job Responsibility:
岗位职责:
1.Responsible to Captain.
向餐厅领班负责。
2.Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
根据酒店着装规范和凯宾斯基仪容仪表标准,准时上班,保持干净整洁,熨烫整齐,包括合适的鞋子(擦亮)和名牌,时刻保持高标准的个人仪表和卫生。
3.A courteous, professional and efficient service is provided at all times.
始终提供礼貌、专业、高效的服务。
4.All duties and tasks are performed as per the tasks required at the outlet.
所有的职责和任务都是按照餐厅的要求完成的。
5.Be knowledgeable of all services and products offered by the hotel.
熟悉酒店提供的所有服务和产品。
6.Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.
对所分配的部门提供的所有餐饮项目有全面的了解。
7.Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.
具备相关知识和理解能力,能够解释和销售所分配的部门提供的所有产品,并提供替代产品。
8.Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
监控操作用品,设备,减少损耗。
9.Ensure that the place of work and surrounding area is kept clean and organized at all times.
确保工作场所和周围区域始终保持整洁有序。
10.Successfully perform opening and closing procedures established for the assigned outlet
成功完成所指定餐厅的开关门程序
11.Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
礼貌有效地处理客人的询问,并向主管汇报客人的投诉和反馈。
12.Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
立即向主管汇报客人的投诉,并确保跟进客人的投诉。
13.Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
熟悉操作现有的POS系统,根据部门分配的培训职责水平。
14.Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.
理解并严格遵守酒店政策手册中的规章制度以及酒店的防火、卫生、健康和安全政策。
15.Maintain a good rapport and work relation with staff in the assigned department and within the hotel.
与所在部门及酒店员工保持良好的工作关系。
16.Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings scheduled.
参加并参与所有员工会议,部门培训和酒店组织的培训。
17.Undertake reasonable tasks and secondary duties as assigned by the Department Head.
承担部门主管交办的合理工作和次要职责。
18.Assist in carrying out scheduled inventories of products and operating equipment.
协助执行产品和操作设备的定期库存。
19.Perform any other assigned reasonable duties and responsibilities as assigned.
履行分配的其他合理职责。
20.Project at all times a positive and motivated attitude and exercise self-control.
任何时候都要保持积极向上的态度,锻炼自我控制能力。
Job Requirements:
任职要求:
1.Passionate for Food & Beverage
热爱餐饮行业
2.Experience in an F&B service role.
有餐饮服务经验