The Role岗位职责:
Be familiar with menus, foodrecipes and other aspects to recommend various foods and beverages to guests.
要熟知菜单、食品配方及其它方面的知识,以向客人推荐各种食品及饮料
Interact and engage with guests and maintains high quality service standards
与客人互动并保持高质量的服务标准
Support the daily operation in collaboration withthe restaurant supervisors, assist with monthly forecasting, weekly schedule, etc
与餐厅主管合作并支持日常运营,协助完成月度预测、周计划等工作
Handle guest complaints effectively and professionally
有效和专业地处理客人的投诉
Talent Profile 岗位资质:
Preferably has experience working in eithera luxury restaurant or luxury hotel background
有豪华餐厅或五星级酒店工作经验者优先
Master fundamental knowledge of food and beverages and be skilled in service
掌握必需的餐饮酒水知识,有一定的服务技能
Has a passion for Food & Beverage
对餐饮有热情
Loves interacting with guests
喜欢与客人互动
Basic English Skills
基础英语能力
A self-starter and a team player
积极主动,善于团队合作
Work diligently with a positive attitude and willingness to work hard
工作认真,态度端正,吃苦耐劳
Job Responsibility
岗位职责:
Be in charge of hostess, orderand provide high-quality service.
根据酒店标准,负责为客人领位、点单并提供优质的自助早餐或是零点服务。
Answer the question of guests about the menuand drinks and offer the advice.
向宾客呈送菜单,回答客人的问询并为客人提供关于食品和饮料的建议。
Serving dishes for guests as soon as possibleaccording to kitchen operation.
根据厨房营运状态,尽可能迅速的为宾客上菜。
Be responsible for cleaning and setting the tablewhen guests finished their meal.
宾客用餐结束后负责台面或餐桌的清理并按要求重新摆台。
Have well knowledge about western food andrestaurant menu and it is possible to recommend the dishes and promotion toguests.
熟悉西餐知识,对餐厅内的菜品及饮料有较全面的认知,能够为宾客推荐菜品及当令的促销。
Keep restaurant cleaning and ensure the quality of service.
保持餐厅的卫生,确保服务质量。
Job Qualifications:
任职资格:
Hard working and strong anti-stress ability. Can speak basic English with guests.
吃苦耐劳,抗压能力强。能用英语与宾客做简单的交流.
It is a plus to accept the morning workingshift and have restaurant experience.
能接受早班,有餐饮服务经验者优先。
Good appearance, bright and outgoing. Havestrong service consciousness.
形象气质佳、性格开朗、具有较强的服务意识和责任感。
Benefits:
福利待遇:
If you need, we wouldprovide dormitory for you. (300yuan per month)
如有需要,我们将为您提供员工宿舍。(每月300元)
Staff can enjoy freemeals in our staff canteen.
酒店员工可享有免费的工作餐。