Professional, welcoming and sales oriented F&B service.
Assigned areas of responsibilities in any F&B outlet according to
direction from management.
Responsible of serving food and beverage efficiently and in a courteous
manner.
Maintaining excellent grooming standards at all times following Viking
Ocean guidelines.
Learns and uses appropriate food and wine terminology and pronunciation to
enhance the guest's
dining experience. Becomes familiar with menu descriptions and wine lists
in order to discuss items appropriately with guests.
Fully knowledgeable of Vikings food & beverage offerings.
Presents both food and beverage menus to guests, suggests dinner courses,
appropriate wines and answers questions regarding menu and wine selections.
Relays order using MXP ordering software to galley as required and serves
courses from galley and beverages from various locations following company safe
alcohol serving policies.
Taking care of restaurant reservation when instructed.
Cleaning and polishing equipment, glassware and flatware
Responsible to follow direction from Managers, Supervisor and maintaining
all Viking Ocean Standards.
Establishing effective employee relations and maintain the highest level
of professionalism, ethics, and positive attitude towards all guest and
employees
Prepare and performs all F&B activities (i.e. cocktail parties, Tea
Time, Café Lunch) and special events as
assigned.
Tallying any sales transactions and correctly follow any accounting
procedures.
Cleaning of working areas in accordance with PH and company rules and
standards.
Separation and disposal of waste / garbage
Conducting stock takes and inventory according to company procedures.
Assistance in other departments upon instruction from supervisors as
required.
Following all applicable company standards and PH rules.
Keeping and storing of any assigned inventory stock in accordance with set
par-levels following safety and sanitation rules and regulations.
Active participation in onboard training programs.
Embarkation duty as directed, including luggage assistance, guest
escorting and any other related duty.
Participation in loading as required and on direction of supervisors.
Additional duties, not mentioned here, will be expected as per management
request.