· Schedule activities for guests
· 为客户安排活动
· Co-ordinate and supervise all activities for guests
· 协调和监督所有的活动.
· Assist with check-ins/check-outs of clients
· 协助客户入住登记和退房登记.
· Greet Guests upon arrival
· 向抵达的客户致意.
· Room Guests
· 为客人安排房间.
· Cover guest relations desk
· 负责客户关系.
· Assist guests with airline bookings and reconfirmation’s
· 协助客户预定机票和再次确认.机票.
· Assist all departments in being receptive to the needs of guests
· 协助各部门接待客户..
· Attend recreation activities when necessary
· 参加必要的娱乐活动.
· Assist in any other duties when required by the Guest Relations Manager
· 服从客户关系经理委派的其它职责.
· Provide feedback from Guests to Front Office Manager for action
· 提供客户的反馈意见给前厅经理.