1) Complete required Housekeeping paperwork, including reports, worksheets, activity logs, and checklists.
完成客房部的文字工作,包括报表,记录,和检查表。
2) Contact Engineering, At Your Service (AYS), or Housekeeping office directly for urgent repairs.
对于紧急维修,联系工程部,总机,或者客房办公室。
3) Respond promptly to requests from guests, Front Desk, or At Your Service requests.
及时的回应客人,前厅和总机的要求。
4) Request preventative maintenance or non-urgent repairs using appropriate method (e.g., Hotline, Guestware, Mystique, MLR communication).
用合适的方式,要求非紧急和预防性的维护。
5) Document and report outstanding issues that need to be handled to the manager/supervisor after shift is complete.
班次完成后,记录和报告突出的事件和问题。
6) Check with the appropriate source (e.g., Housekeeping office, manager/supervisor) for additional assignments throughout the shift.
在班次中,通过合适的渠道来完成额外的任务。
7) Identify room assignments and type of cleaning required for each room based on codes listed on assignment sheets/work boards.
根据工作表,识别分房和清洁类型。