工作内容:
Monitors Housekeeping personnel to ensure all guests and internal customers receive prompt and courteous service
监督客房部人员,以确保向所有客人和内部客户提供及时和礼貌的服务。
Oversees laundry operations
监管洗衣房的工作。
Schedules routine inspections of all Housekeeping areas by/with the Assistant Executive Housekeeper and other supervisory personnel
制定与助理行政管家及其它管理人员一起视察客房部工作的时间安排。
Inspects guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair
定期对客人区和公共区域进行视察,以确保家具、设施和设备的得到良好的清洁和修缮。
Manages spring cleaning schedules
管理春季大清扫日程安排。
Makes recommendations to the General Manager or designate regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair
就家具、设施和设备的保养向总经理或其代理人提出建议,确保所有家具、设施和设备均得到良好清洁和修缮。
Informs other departments of Housekeeping matters that concern them, particularly the Laundry Department, the Engineering Department, the Front Office, and the Food and Beverage department. Maintains open channels of communication with other department heads and the General Manager or the General Manager’s designate
向其它部门通报客房部与其有关的事项,特别是洗衣部、工程部、前厅部和餐饮部。与其它部门负责人、总经理或其代理人保持良好的交流渠道。
Establishes and maintains effective human relations and works with human resources to ensure that team members performance is effectively managed
建立并保持良好的人际关系,与人力资源部门一起对团队成员的工作表现进行有效管理。
工作要求:
1.大专及以上学历,4年客房或洗衣相关工作经验,包括2年以上管理经验。