Job Purpose 职位描述
To ensure the cleanliness of public areas are maintained, ensuring maximum guest satisfaction and adhering to the standard required by our hotel. To supervise public area attendants and inspect public areas such as restaurants function rooms, offices, lobby and surrounding service areas. Pay attention to details by keeping the standard of Public Area cleanliness and product maintenance adhering to standard required by our hotel.
保持公共区域内清洁卫生,确保客人的最大满足,并达到酒店要求的标准。管理公共区域的清洁工作并检查公共区域如餐厅、多功能厅、办公室、大堂及周围的区域,注意细节,确保公共区域的清洁与卫生符合酒店要求的标准。
Primary Responsibilities 主要职责
·Patrol and be responsible for public area and inspect ensure hotel area cleanliness up to the standard set up by the hotel. And ensuring maximum guest satisfaction and adhering to standard required by our hotel.
负责巡查所有公共区域的卫生,确保清洁状况良好,以高水平的卫生保证客人最大程度的满足。
· To work on a rotation basis within Housekeeping. To cleaning and upkeep carpets, upholstery and hard flooring in accordance to Hotel standards.
做好客房部基础工作运转,按照酒店标准对地毯、家具及硬地面进行清洁保养。
· To respond to paging and follow up where cleaning is needed.
及时清洁责任区域并时刻保持其整洁。
· Arrange to general cleaning of restaurants, offices and public area assigned to him/her periodically by shampooing carpet, dusting and cleaning chandeliers, ceiling, A.C grills and other hard to reach fixtures and places asides form performing his daily cleaning duties.
在日常工作中安排清洗餐厅、办公室、公共区域地毯的工作,定期打扫天花板,空调风口或其他死角的卫生。
Knowledge and Experience 知识和经验
· Interpersonal skills to deal with talent issues
善于处理人才事务
· Skill to communicate and coordinate
具有良好的沟通能力和协调能力
· Good logic and operational capability
良好的逻辑和运作能力
· Skill to office software
能熟练操作办公软件