MAJOR FUNCTION 主要功能 :
To do whatever it takes to provide exceptional service for our customers and strive for excellence to achieve satisfaction.
无论做什么都是为了向客人提供优质的服务,使客人满意。
To adhere to the three steps of service to all our guests
为顾客服务的三个步骤:
1. A warm and sincere greeting. Use the guest name, if and when possible.
真诚热情的问候,尽可能使用顾客的名字。
2. Anticipation and compliance with guest needs
预计并满足顾客的需求
3. Fond farewell. Give them a warm good-bye and use their name, if and when possible.
礼貌道别,尽可能使用顾客的名字。
To complete the assigned task for the daily maintenance and keep professional manner
完成上级每天安排的工作并保持良好的工作状态
SPECIFIC DUTIES 工作任務 :
1. Prepares, arranges, and serves all food according to the standard set by Executive Chef
根据行政总厨所定的标准进行准备,安排,并提供所有食物,
2. Does mise-en-place, prepares and serves all of foods
做所有食品的加工准备工作
3. Controls cost by minimising spoilage, waste, and exercising portion control
控制成本,尽量减少腐败,浪费,并行使部分管制
4. Handles machines, furniture, equipment, and utensils in the proper way and cleans them after use
确保所有的机器设备及器具的清洁,并能在正常工作后及时清理
5. Cleans refrigerators and worktables and ensures that the working area is clean at all times
在任何时候都要清除冰箱和工作台,并确保工作区是清洁的
6. Attends training classes, staff meetings and makes suggestions for improvement
出席培训班,工作人员会议,并提出改进建议
7. Follows established procedures and perform special duties as may be assigned by supervisors
接受和执行上司指派的特殊职务
JOB SPECIFICATION 職位要求 :
1.Neat in appearance and well groomed 整洁的仪表
2.Able to work with little supervision 较强的自我管理能力
3.Able to lift heavy objects 能胜任体力工作
4.Must work quickly and safety 能迅速安全的工作
Creates and presents the dishes in line with cooking instructions and supervisor'sinstructions.
在烹饪指南和主管的知道下创新及呈现新的菜品。
Adapts work to fluctuations in level of activity, to special events and particular guests.
适应工作波动,特别是对待一些特殊活动及特定的客人。
Helps receive deliveries and tidies food items according to storage guidelines.
帮助收货及根据食品储存指南来整理食品存放货架。
Be responsible for the high standard of dishes prepared.
需要准备高标准的菜品。
Avoids wasting food items.
避免浪费和损失食品。
To be ready and responsible when assigned to perform any other duties or job functions as required by Management from time to time.
要始终服从并负责酒店管理层根据工作需要分配的工作或其它职责。
Ensures that the workplace remains clean and tidy, and the safety of consumable goods by always respecting HACCP regulations.
确保工作场所保持清洁和安全,遵守HACCP法规。
Respects the instructions and safety guidelines for the equipment used.
使用厨房设备必须遵照说明及安全指南。