• To establish and improve the sound engineering equipment running and operating procedures, to arrange for the regular maintenance of the various types of work, to ensure the normal operation of the equipment for the entire work.  建立健全工程设备的运行和操作程序，合理安排各工种的定期保养维修，确保整个工作设备的正常运行。 • implement for the equipment renovation projects, focusing on maintenance programs, purchasing plans for the spare parts. 实施制定设备更新、改造工程计划，重点大维修保养计划、备件购进计划。 • Management and control of the project's progress, quality and cost.  管理控制公司各工程项目的进展、质量、成本。 • Handle the Sudden failure of the equipment to ensure that the equipment is back to normal operation in a timely manner.  组织处理设备的突发性故障，确保设备及时恢复正常运转。  • Conduct the formulation and implementation of the company's management system, working procedures, as well as various aspects of security matters and emergency plan on fire control.  负责制定和落实公司的各项管理制度、工作程序以及各项安全﹑消防方面的应急预案。  • Conduct formulating the annually security and fire control plan, and the budget of the department. 负责制定治安﹑消防的年度工作计划，及部门各项费用的年度预算。 • Assist and supervise the safety management of the relevant departments of the company, work together with the person in charge of the security work of various departments. 协助和督促公司相关部门的各项安全管理工作，与各部门负责人就安全防护工作保持联络，使物业和 谐运转。 • Maintain good relationship with local police, fire control department, and the relevant government departments and to establish good reputation of the property.  与酒店物业所在社区的公安、消防和政府有关部门保持良好的联系，建立物业的良好声誉。

【岗位职责】 1、负责客房部的整体经营和运作；分配督导员工工作，制定工作计划。 2、确保部门成本及各项费用，得以良好的控制。 3、根据酒店的运营标准，随时对房间和设施设备及各项物品进行检查。 4、制定部门的年度预算，并确保部门的经营费用控制在预算之内。 5、检查客房部的设施和管理，抽查及提升本部门整体工作质量及工作效率。 6、组织编制部门工作程序及工作考评。 1、高中毕业学历或同等以上。 2、有5年以上同星级客房管理工作经验。 3、熟悉客房部专业知识，熟练使用电脑，持有客房部经理上岗证或资格证书。 4、掌握熟悉客房管理、服务流程和质量标准。 5、具有组织协调能力、应变能力、经营能力以及文字表达能力和信息管理能力。

岗位职责/职位描述 【岗位职责】 1、 全面负责酒店的经营管理。 2、 建立、健全酒店的组织管理系统，使之合理化、精简化、高效化。 3、 负责实现酒店的营业收入指标和利润指标。 4、 负责制定酒店的经营预算和决算，提出更新改造和投资计划。 5、 落实酒店年度财务预算，向各部门下达年度工作指标。 6、 督促酒店维修保养工作和酒店安全管理工作。 7、 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 8、 做好酒店机构设置、员工编制及重要人事变更。 9、 指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。 【岗位要求】 1、年龄：年龄 30－40岁，积极开朗，沉稳干练，形象气质佳。  2、学历：大专以上学历，高星级酒店部门负责人3年以上工作经验，中档酒店总经理2年以上工作经验，酒店管理相关专业优先。  3、职业品质：责任感、亲和、真诚、自律、包容。  4、知识技能：  4.1 熟悉连锁酒店经营管理模式、酒店产品服务标准、关键业务流程和经营管理指标体系。  4.2 熟练使用电脑办公软件及酒店管理系统。  4.3普通话标准、良好的沟通表达能力，具备酒店应用英语的读写能力者优先。

酒店早餐厨师的工作职责主要包括以下几个方面哦： 1. 负责早餐烹制：早餐厨师要负责烹制酒店住客的早餐，确保食物口味符合标准，品质优良。 2. 保证食品质量与安全：需严格把控食材的新鲜度和卫生情况，确保出品的早餐符合食品安全规范。 3. 协助厨房准备工作：配合领班或其他厨房工作人员，做好餐前、餐后的各项准备工作，比如验收来货质量，对不符合要求的来货立即上报解决；维护厨房设备和工具的清洁与正常使用。 4. 进行成本核算与控制：合理控制早餐的成本，包括食材、水电煤气等的使用情况，有效进行成本核算。 5. 维护厨房卫生：保持厨房的清洁与整洁，确保工作环境的卫生与安全。 6. 执行上级安排：完成领导交办的其他相关工作任务。

岗位职责 1.确保自己的服饰、发型整洁、淡妆等方面全部符合规定的要求。 2.查看交班记录，了解上一班的移交事项，并负责处理。 3.熟悉预订资料，了解客情，尤其要记住即将来店的贵宾、常客的姓名，了解酒店的所有活动。 4.熟悉酒店有关客房销售的各项政策，向来店宾客推销客房，努力争取最好的经济效益。 5.熟练总台各项专业业务和技能，搞好对客服务。 6.熟练掌握店内外信息，提供准确的问讯服务。 7.负责为下榻酒店的宾客办理入住登记手续。 8.负责客房钥匙的管理和发放工作并严格遵守验证制度。 9.制作有关报表，为其它部门提供准确的接待信息。 岗位要求 1.高中以上文化程度，懂得英语。 2.性格开朗、头脑灵活、工作踏实，具有较强的服务意识、推销意识和责任感。 3.通晓酒店各项对客政策、设施设备及服务种类以及总台工作程度和规范。 4.相貌端正，身体健康。 福利待遇： 1、工资组成：全勤奖+绩效奖金+工龄工资+服务津贴+提成 2、提供食宿、生日津贴、季度劳保 3、缴纳五险 4、丰富的员工活动 5、专业的培训，快速的晋升空间 6、公休假6天

【​岗​位​职​责​】​ ​1​、​负​责​酒​店​人​力​资​源​部​的​管​理​工​作​。​ ​2​、​负​责​制​定​酒​店​人​力​资​源​政​策​、​制​度​。​ ​3​、​建​立​酒​店​的​招​聘​管​理​体​系​，​有​效​控​制​员​工​流​动​率​。​ ​4​、​制​定​酒​店​人​力​资​源​规​划​，​并​组​织​实​施​。​ ​5​、​组​织​完​成​年​度​培​训​计​划​，​针​对​核​心​员​工​进​行​职​业​规​划​。​ ​6​、​建​立​和​谐​的​劳​资​关​系​。​ ​7​、​建​立​绩​效​管​理​与​考​核​体​系​。​ ​【​岗​位​要​求​】​ ​1​、​大​专​以​上​学​历​，​从​事​酒​店​人​力​资​源​工​作​3​年​以​上​。​ ​2​、​熟​知​国​家​、​地​区​劳​动​法​律​法​规​及​相​关​政​策​。​ ​3​、​拥​有​良​好​个​性​与​魅​力​的​授​课​风​格​，​培​训​技​能​娴​熟​。​ ​6、​管​理​类​专​业​，​接​受​过​系​统​的​人​力​资​源​管​理​理​论​培​训​。​

岗位职责 1.在西厨厨师长的领导下，按菜式规定，烹制各种菜式，保证出品质量。 2.按西厨厨师长厨分工，完成大型宴会、酒会的菜品制作任务。 岗位要求 1.专科以上文化程度，或相关专业毕业。 2.熟悉饮食的工作规范和要求，掌握配菜的各种操作技术的质量要求。 3.一年以上同星级同岗位工作经验 4.能按工作规范和质量标准要求独立进行工作，并有相应的技术等级。 5.一定的文字语言表达能力。 6.工作有责任心，做事认真负责。

【岗位职责】 1、通过实习熟悉本部门工作细则和流程； 2、了解酒店各部门的日常运作； 3、通过实习岗位将学以致用； 4、执行公司安排的其他相关工作。 【岗位要求】 1、有志在酒店行业发展的应届毕业生/实习生； 2、对担任酒店管理人员具有高度期望； 3、有良好的表达能力和沟通能力； 4、热爱服务行业，具有良好的顾客服务意识、亲和力、沟通技巧和团队合作精神； 5、具有韩语/英语的沟通能力者为佳。

岗位职责 1、每天检查各区域日常工作并向管家汇报。 2、检查各区域主管制订的工作计划。 3、监督楼面和客房中心的盘点工作。 4、掌握住客情况和房态，抽查客房，检查VIP房间，不定期拜访长住客，探访生病宾客。 5、检查楼层的卫生，并保证干净和工作正常。 6、负责所有可住房随时保持良好状态。 7、接受部门领导布置的其他工作，并组织部门主管进行卫生检查，做好检查记录等。 岗位要求 1、中专毕业学历或同等以上文化程度。 2、有3年以上客房管理工作经验或1年以上同星级酒店客房管理工作经验。 3、熟悉本部门专业知识，熟练使用电脑。 4、身体健康，相貌端正。

工作职责： 1. 负责日常行政事务的处理，包括文件整理、资料归档、会议安排及记录等工作。 2. 协助各部门进行办公用品采购与库存管理，确保物资供应及时、账目清晰。 3. 接待来访人员，处理电话、邮件等对外联络事宜，维护良好的企业形象。 4. 配合完成公司内部活动的组织与协调，提供必要的行政支持。 5. 完成上级交办的其他行政辅助性工作。 任职资格： 1. 大专学历，应届毕业生均可申请，专业不限。 2. 具备良好的沟通能力和团队协作意识，工作细致认真。 3. 熟练使用Office办公软件，具备基本的文书处理能力。 4. 具有较强的责任心和服务意识，能适应多任务工作环境。

1、全面负责宴会和会议，展示会等的推销、预订工作； 2、制定宴会销售的市场推销计划、简历并完善宴会销售部工作程序和标准，制定宴会销售部规章制度并指挥实施； 3、参加酒店管理人员会议、完成上传下达工作； 4、安排布置并督导下属人员的正常工作； 5、建立改善宴会日记、客户合同存档、宴会订单和预报单的存档记录，使之成为有效的工作程序和管理手段； 6、与餐饮部总监和行政总厨沟通协调，共同议定宴会菜单及价格； 7、与其他部门沟通、协调、密切配合； 8、定期对下属进行绩效评估，按奖惩制度实施奖惩，并加强对员工的培训工作、提高员工素质。

Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives. Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property–wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and provides a return on investment to the owner and Marriott International.COREWORK ACTIVITIESManaging Sales Activities· Manages the development of a strategic account plan for the demand generators in the market.· Manages the property's reactive and proactive sales efforts. · Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications. · Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.· Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel’s market position.· Research competitor’s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.· Attends sales strategy meetings to provide input on weekly and overall sales strategy.· Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.· Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.· Serves as the sales contact forth General Manager, property leadership team, Group Sales and Area Sales leaders.· Serves as the sales contact for customers; serves as the customer advocate.· Serves as hotel authority on sales processes and sales contracts.· Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.· Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.· Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.· Supports the General Manager by coordinating crisis communications.· Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.· Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). · Participates in and practices daily service basics of the brand.· Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.· Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriates take holders. · Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.· Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives.· Interfaces with regional marketing communications for regional and national promotions pull through.· Performs other duties, as assigned, to meet business needs.Building Successful Relationships· Develops strong partnerships with local organizations to further increase brand/product awareness.· Develops and manages internal keys take holder relationships.· Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.· Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.· Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.· Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.Leadership· Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue.· Develops sales goals and strategies and verifies alignment with the brand business strategy.· Executes the sales strategy in order to meet individual booking goals for both self and staff.· Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.· Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.· Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.· Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.· Creates effective structures, processes, jobs and performance management systems are in place. · Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.· Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover. · Maintains an active list of the competition’s best salespeople and executes a recruitment and acquisition plan with HR.· Supports tools and training resources to educate sales associates on winning catering solutions. · Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans.· Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.· Transfers functional knowledge and develops group sales skills of other discipline managers.· Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.· Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. · Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.MANAGEMENT COMPETENCIESLeadership· Adaptability – Develops strategies and identifies resources to implement and manage change; models flexibility in adjusting priorities; and communicates the need for change in a positive way that encourages commitment. · Communication - Actively listens and uses appropriate communication styles to deliver complex information in a clear concise way and influences others to accept a point of view, gain consensus, or take action.· Problem Solving and Decision Making - Models and sets expectations for solving complex problems, collecting and comparing information to evaluate alternatives, considering their potential impact before making decisions, involving others to gain agreement and support, and guiding others to implement solutions.· Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.Managing Execution· Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.· Driving for Results - Focuses and guides others in accomplishing work objectives.· Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements self and/or others to accomplish goals and ensure work is completed.Building Relationships· Coworker Relationships - Develops and uses collaborative relationships to facilitate the accomplishment of work goals.· Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.· Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.Generating Talent and Organizational Capability· Organizational Capability - Evaluates and adapts the structure of organizational units, jobs, and work processes to best fit the needs and/or support the goals of an organizational unit.· Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.Learning and Applying Professional Expertise· Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.· Business Acumen - Understands and utilizes business information (e.g., data related to employee engagement, guest satisfaction, and property financial performance) to manage everyday operations and generate innovative solutions to approach business and administrative challenges.· Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.· Devising Sales Strategies and Solutions - Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales strategies that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.· Sales Disposition - Energetic, proactive, takes calculated risks, and perseveres to attain goals.· Sales Opportunity Analysis - Ability to understand and utilize economic, financial, industry, and organizational data; accurately diagnosing customer needs and issues that can inform sales strategies. · Revenue Management - Knowledge of total hotel revenue management concepts, processes and strategies (including sales cycles and trends, account management, pricing, and inventory management).· Management of Financial Resources-Ability to analyze Profit and Loss (P&L) statements, develop operating budgets and revenue goals, forecasting, and capital expenditure planning; determining how money will be spent to get the work done, and accounting for these expenditures.·Basic Competencies - Fundamental competencies required for accomplishing basic work activities.· Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).· Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.· Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.· Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.· Writing - Communicates effectively in writing as appropriate for the needs of the audience.Adhereto all company policies and procedures.CANDIDATE PROFILE Education and ExperienceRequired:· 2-yeardegree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years' experience in the sales and marketing or related professional area.· 4-year bachelor's degree in business administration, Marketing, Hotel and Restaurant Management, or related major; 2 years' experience in the sales and marketing or related professional area.Preferred:· 4 year college degree.· Demonstrated skills in supervising a team.· Lodging sales experience.Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.

岗位职责 1负责根据公司发展和实际经营情况制定并优化涉及酒店财务运营的内控管理制度。 2. 负责对相关部门及项目进行制度的的宣导或培训，以确保酒店财务制度的贯彻和落实。 3.负责检查酒店每天收到的款项是否正确，严格执行酒店信贷政策。 4.负责有效控制餐厅和前台收银，监督检查所有的交易事项以及收银递交的账单及附件，确保符合内部控制程序。 5.不定期对各部门的财务运营工作进行巡查，检查既定的政策和程序是否贯彻，建立的标准是否遵循。 6.从内控角度考虑，与相关职能部门确认项目营销推广、考核提成等经营方案。 7.积极与各部门进行业务沟通，及时了解各部门经营动态和支持需求，建立良好的沟通机制。 8.收集、整理各部门关键营业数据，并进行分析，为财务经理提供参考。 9.完成上级交给的其他任务。 岗位要求 1.大专及以上学历，会计、财务管理类相关工作； 2.有1年同岗位工作经验，有财务相关资格证书； 3.具备良好计算机操作能力及办公软件能力； 4.有一定的文字组织与表达能力 ； 5.工作细致严谨、敬业，责任心强，具备较强的抗压能力及团队协作精神； 6.具备良好的沟通能力，能够与各部门高效协作。

【岗位任职要求】 1、熟悉酒店送配电柜原理及操作维护。（对电力系统、电气设备安全稳定运行及实际操作有较强的理论和实操技术）。 2、能独立完成（380V/220V）配送电线路及断路器、漏电保护器等日常的一般故障排查并能快速处理（如电压不稳定、三相不平衡等）。 3、熟悉酒店电话、电视网络安防监控等弱电线路及系统的简单维护和故障处理（如；线路排查，接口修复） 4、能独立完成灯具、插座、开关的安装更换、排查线路短路、断路等故障、并且可以快速处理。 5、能独立完成对电动机、水泵、风机等设备的维护保养工作，熟悉对轴承、绝缘、接线端子的状态检查和维修更换。 6、独立完成一般的吸排水设备设施安装，对吸排水管道故障有较强排查处理能力。 7、能独立完成酒店日常墙纸、地毯、天花、家具、门锁、木门衣柜、铝合金门窗破损故障维修处理。 8、能独立熟悉使用各类电动工具和其他的维修工具。同时、有较高的施工安全防范意识。 【福利待遇】 周休二日、参加社会保险、提供住房公积金、提供工作餐，提供住宿，年底双薪、节日慰问金、 员工生日活动、法定节假日当班发放300%的加班费、超额完成营业指标将发放绩效奖金等。

职位描述： 1.组织班前例会检查员工仪容仪表，落实餐前卫生和准备工作。 2.开餐前检查设施设备是否正常。 3.根据当天预定情况安排服务员做好接待服务工作。 4.营业过程中督导服务员按饭店标准和规范为宾客提供服务。 5.收市前检查设施设备是否关闭以免浪费。 6.做好服务员和跑菜生的沟通与协调工作。 7.加强餐厅的日常管理，保证并不断提高各项出品质量、服务质量。 8.巡查餐厅及饮品出品，进行工作督导，发现问题及时沟通解决。 9.在重要宴会和重点客人开餐前，按照宴会的要求进行细致的检查，发现问题或不妥之处及时督促执行改正。 10.每日巡查员工是否按操作规程进行工作。 11.每日巡查员工的仪容仪表、工作效率、技能的熟练程度。 12.经常征求宾客对服务及食品质量的意见。 13. 任职要求： 1、高中及以上学历； 2、有1年以上高星级酒店同岗位实习或工作经验； 3、具有积极的工作态度，开朗外向的性格； 4、有一定的领导组织能力及培训技巧。

岗位要求：  招聘厨房厨师岗位 1.厨师学校毕业优先 2.热爱厨师行业，愿意从基础开始学习 3.有星级酒店工作经验优先

Job Summary 职位简述 Follows Atlantis Quality Standards and procedures within his operation 遵守亚特兰蒂斯的质量标准和程序 ▪ Assists supervisor/team leader in best practice and continuously seeks to improve existing standards and procedures and communicates the same to higher level 在工作中协助主管和领班并不断提高目前的操作流程和标准程序 ▪ Handles operating equipment and furniture with care 小心处理营运物品及家具 ▪ Responds attentive and assertive to guest needs in appropriate manner and time or as per standard 在合适的时间，按照合适的方法或按照标准回复客人的需求 ▪ Maintains assigned tables, clears and removes plates as per needs, serves drinks and food as per standard 根据需求布置桌子，清理和收拾餐盘，按标准提供餐饮服务 ▪ Maintains clean and impeccable order in the working areas 工作区域保持干净整洁有序 ▪ Be updated with food and beverages knowledge required to carry out duties 更新餐饮知识并在工作中运用 ▪ Supports Team Leaders in the sections when needed 在需要的时候支持领班工作 ▪ Provides a link between kitchen and service areas 在厨房与厅面间起到桥梁的作用 ▪ Provides table and/or counter service of alcoholic/non-alcoholic beverages 在餐厅或吧台提供含/不含酒精的饮料 ▪ Consistently monitors quality of food and beverage being served and report any issue to the team leader/supervisor or assistant outlet manager. 始终如一检测食品饮料的质量，并向上级及时反馈 ▪ Must have basic food and beverage knowledge 必须具备基本的餐饮知识.

职位描述 招聘人数:1人 岗位职责 1.部门文件的收发、建档工作。 2.根据部门的业务需要，草拟稿件、打印、编号并发送至店内外有关部门、单位或客户。 3.收集和剪辑新闻媒介提供的信息资料，并予保存。 4.做好本部门各销售市场的档案管理工作。 5.做好部门的例会记录、电话留言记录，并及时通知当事人员。 6.编制部门员工的每月考勤。 7.负责来访客人的接待，要求耐心、微笑、彬彬有礼。 岗位要求 1.大专以上学历，有一年以上相关工作经验 2.有较强的文字功底和销售表达力。 3.有较好的组织协调能力、语言表达能力及理解能力。有敬业精神及团队意识。

【岗位职责】 1、掌握当日客情及餐饮活动。 2、参与各项前台的工作。发现并上报工作中出现的问题。 3、掌握当天到店及离店的重要宾客，回头宾客。 4、在宾客到店之前准备好登记表、钥匙卡等以确保入住手续方便、快捷。 5、与住店宾客保持良好沟通以了解宾客之喜恶（喜好），协助宾客解决疑难事宜。 6、做好每日对住店宾客的电话拜访工作，搜集宾客意见并及时采取跟进措施与向上级反映。 7、在前台及大堂与商务楼层接待及迎送住离店的宾客。 8、协助入住商务楼层之宾客办理登记入住及离店手续。 【岗位要求】 1、大专及以上学历，有同岗位工作经验1年以上，有良好英文沟通能力。 2、具有良好的服务意识，团队协作精神以及良好的沟通、协调和应变能力。 3、注重细节，工作有责任心，敢于承担责任，执行力较强。 4、有上进心和良好的学习能力和抗压能力。

【岗位职责】 1、确保自己的服饰、发型整洁、淡妆等方面全部符合规定的要求。 2、查看交班记录，了解上一班的移交事项，并负责处理。 3、熟悉预订资料，了解客情，尤其要记住即将来店的贵宾、常客的姓名，了解酒店的所有活动。 4、熟悉酒店有关客房销售的各项政策，向来店宾客推销客房，努力争取最好的经济效益。 5、熟练总台各项专业业务和技能，搞好对客服务。 6、熟练掌握店内外信息，提供准确的问讯服务。 7、负责为下榻酒店的宾客办理入住登记手续。 8、负责客房钥匙的管理和发放工作并严格遵守验证制度。 9、制作有关报表，为其它部门提供准确的接待信息。 【岗位要求】 1、大专以上文化程度，懂得英语。 2、性格开朗、头脑灵活、工作踏实，具有较强的服务意识、推销意识和责任感。 3、通晓酒店各项对客政策、设施设备及服务种类以及前台工作程度和规范。 4、相貌端正，身体健康。

You will be responsible to provide an excellent and consistent level of service to your customers. JOB SPECIFIC DESCRIPTION To prepare a consistent, high quality food product and ensure courteous, professional, efficient and flexible service that supports the outlet’s operating concept and Hyatt International standards. QUALIFICATIONS 1 year work experience as Commis Chef - Pastry or 2 years as Apprentice in a hotel or restaurant with good standards / Basic Culinary skills / good hygiene knowledge

工作职责：1. 负责客房的日常清洁与整理工作，包括更换床单被罩、清洁卫生间、擦拭家具及地面等，确保客房环境整洁舒适。2. 检查客房内设施设备的完好情况，如发现损坏或故障，及时上报并协助维修人员进行维修。3. 补充客房内的各类用品，如洗漱用品、毛巾、纸巾等，确保客人使用便利。4. 响应客人的合理需求，提供及时有效的服务，如送物服务、解答疑问等，提升客人满意度。5. 遵守酒店规章制度，执行客房服务标准流程，保证服务质量。任职资格：1. 不限学历，但需具备良好的服务意识和责任心。2. 具备1年及以上客房服务或相关工作经验，熟悉客房服务流程。3. 身体健康，能够承受客房清洁等体力劳动。4. 具备良好的沟通能力和团队协作精神，能与同事及客人有效沟通。5. 工作认真细致，注重细节，能够确保客房清洁质量。

1.  在餐厅提供顺畅、有效的服务，确保这些服务达到凯悦标准。      Provides fluent and efficient service in accordance with Hyatt standard.  2.  在服务的时候可以向客人推荐菜单，回答相关的要求并根据食物和饮料给客人一些建议。      Gives recommendation on service and responds guest Food and Beverage request as well as provides suggestion.  3.  根据顺序和程序为客人安排座位，点单并服务食物和饮料。      Assigns seats to guest according to subsequence and procedures, takes order of food and beverage. 4.  对MICROS电脑系统的各方面都要全面了解。      Has a thorough knowledge to all sides of MICROS System. 5.  根据部门营运手册的要求确保餐厅里所有的食物和饮料，机器和设备都是正常的。      Ensure all food and beverage, machines and equipment to be normal running according to Departmental Operation Manual. 6.  努力使我们的客人满意，让他们能经常光顾餐厅。      Makes effort to satisfy our customers and makes them repeat to dine in the restaurant.  7.  为客人点单和上菜，要避免不必要的延误。      Takes food order and delivers foods to avoid unnecessary delay. 8.  掌握关于餐厅菜单和酒单的知识。     Has thorough knowledge of menus and wine list. 9.   促销菜单并说服客人选择价格较高的食物以增加总收入，例如：汤，饮料，沙拉，甜点，等等。     Up sells menus and persuades customers to select higher price foods to increase revenue, e.g. soup, beverage, salad, dessert etc.

·Meets and greets all guests and assists with registrations. 接待及协助客人做好登记。 ·Ensures the strict control of room keys. 确保严格的钥匙管理制度。 ·Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate. 确保给客人提供最基础的品牌标注服务外， 如果有适当的时机也要给客人提供多种选择的服务。 ·Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented. 根据消费者审计报告的结果，确保相关措施的跟进执行。 ·Prepares welcome cards and keys for arrival FIT guests. 为散客提前准备欢迎卡及房卡。 ·Ensures accurate knowledge of hotels and the tourism in Chongqing. 确保准确的重庆酒店知识和旅游信息。 ·Reports “Lost and Found” items. 上报“失物招领”的物品 ·Works closely with other Front Office personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. 以主动灵活的态度与前台员工紧密工作并专注完成酒店预算和客人满意度。 ·Supports and embraces the spirit of “We work through Teams”. 坚持发扬“群策群力”的精神。 ·Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests. 确定入住和离店的详细情况，安排行李运送和车辆以及其他服务要求。