中厨房 酒吧厨房 会议宴会厨房 备餐厨房 饼房 面包房 团队协作，主动灵活待客，顾客至上，酒店的大局为重。 根据不同的要求，切配各种蔬菜和水果。 根据不同的要求，清洗，切配，和绞碎各种肉类，家禽和海鲜。 根据不同的要求，给配菜裹面包屑，面粉和面糊。 根据不同的要求，调制酱料。 根据不同的要求，确定配料的量。 为各个炉灶间传递锅，壶，食物。从仓库领取原料并保存好记录。 在规定地点存放食物。 打扫工作间，仪器和餐具，隔离并及时转移垃圾。 为厨师传递所需品，器具和一些轻便的仪器。 根据不同的要求，为菜肴切配肉类。 协助保证食品的质量。 协助完善自助餐的卖相。

工作职责 1.协助部门经理处理人力资源部日常工作，接待面试者及酒店内部同事； 2.负责新员工入职手续办理、新员工档案建立； 3.接听并转接电话，处理相关事宜； 4.负责人力资源部相关文件递送，更衣室管理； 5.维护人力资源部官方微信，定期发送员工活动、招聘推文等。 岗位要求 1. 良好的沟通能力，与各部门建立良好的合作关系； 2. 良好的英文能力，处理相关英文报表及邮件； 3. 熟练操作Office办公软件； 4. 擅长编辑微信推文，海报设计； 5. 具备创新思维。

此招聘岗位为收入审计/应收方向。 岗位职责： 1.月末与收入会计对账，做应收报表； 2.每天检查挂账记录的准确性，并进行必要的纠正调整； 3.协助应收主管/经理检查和维护应收账款和账龄； 4.每天在挂账前，平衡客户分类账。入账、编辑和更新应收账款系统； 5.与顾客和其他部门合作，协调和交流有关信贷发放的相关事宜，跟进欠款账目并协助处理信贷申请。 岗位要求 1.大专以上的财会相关学历，可考虑应届毕业生，有财务相关的工作实习经验者优先； 2.工作细致、严谨，具有较强的工作热情和责任感； 3.为人诚实可靠，品质正直，有吃苦耐劳的精神。

职责描述： 1、全面负责酒店日常运营管理工作； 2、负责酒店员工管理，贯彻公司的企业文化和管理制度，营造良好的工作氛围； 3、妥善处理酒店内突发事件。 任职要求： 1、热爱酒店行业，性格开朗，沉稳干练，对服务及品质有高要求； 2、具备中高端连锁酒店门店筹备及全面运营管理经验，熟悉酒店各部门服务及管理流程； 3、具备敏锐的市场感知及客户开发能力； 4、可接受区域内调派。

工作职责： 1. 负责酒店/物业等场所公共区域（包括大堂、走廊、电梯厅、卫生间、户外广场等）的日常运营与现场管理，保障环境整洁、设施完好、秩序有序； 2. 统筹安排并监督保洁、绿化、安保、工程维护等相关外包服务或内部团队的工作执行，确保服务质量符合标准； 3. 制定并落实公共区域巡检计划，及时发现、反馈及协调处理安全隐患、设备故障及客户投诉问题； 4. 参与编制公共区域年度运维预算，控制能耗与物料成本，提升资源使用效率； 5. 配合完成各项安全检查、消防演练、卫生防疫及突发事件应急响应工作。 任职资格： 1. 具有3年及以上公共区域、物业管理、酒店运营或相关领域一线管理经验，熟悉服务流程与现场管控要点； 2. 持有中等职业技术学校（中专、技校、职高）及以上学历，专业不限； 3. 具备良好的沟通协调能力、问题解决能力及团队协作意识，能适应轮班或应急加班安排； 4. 熟悉国家关于安全生产、环境卫生、消防安全等相关法规要求，具备基础风险识别与应对能力。

岗位要求： 1、2年以上同岗位工作经验； 2、沟通良好，具备良好的服务意识; 3、菜系正宗川菜。

[岗位职责】 确保所有的维修和预防维修计划都在该班内按时执行； 分配并且跟进所有的工作单核维修单； 处理技术图纸，以及备货的记录和库存； 处理突发设备故障，快速响应组织抢修，减少对酒店运营的影响； 在保证安全运行和营业格调的前提下，节省能耗，注重环境保护的新概念； 督导重要维修及增改工程施工，控制质量与进度； 协助外施工单位在本酒店的施工，保证工程质量。 [任职资格】 2年以上同类职位工作经验； 掌握机电、维修、暖通等工程设备的基础知识； 具备良好的问题解决能力； 有事业心与责任心和配合精神； 身体健康，精力充沛。

【岗位职责】 1、负责酒店前厅接待工作，为宾客提供专业、高效的入住及离店服务，确保宾客体验流畅舒适 2、主动识别并响应宾客需求，及时处理宾客投诉与特殊要求，提供个性化服务解决方案 3、熟练掌握酒店客房产品、设施及服务项目，准确解答宾客咨询并做好服务推荐 4、协助管理客房状态，与客房部保持实时沟通，确保房态信息准确无误 5、处理宾客账务及支付事宜，严格执行财务操作流程与现金管理制度 6、收集并反馈宾客意见，定期提交服务改进建议报告 【岗位要求】 1、本科及以上学历，酒店管理、旅游管理或相关专业优先 2、普通话标准流利，具备良好的英文沟通能力（CET-4及以上） 3、具备优秀的服务意识和职业素养，能敏锐洞察宾客需求 4、抗压能力强，适应倒班工作制，能高效处理突发事件 5、熟练使用Opera等酒店管理系统及办公软件者优先

工作职责： Role Overview: The Director of Operations has a pivotal leadership role within the hotel. The role oversees and directs all aspects of the hotel operational departments which includes, Front office, Food & Beverage, Kitchen, Housekeeping, Engineering, Security, Health & Leisure and other relevant operating departments. The Director of Operations ensures these departments are well run by focusing on maximizing revenues and profits, optimizing operational efficiency, ensuring excellent service standards, and cultivating a highperforming team. The individual must possess strategic thinking, exceptional leadership skills, sharp business acumen, and the ability to adapt to the dynamic hospitality environment. Key Responsibilities: Strategic Planning & Execution: ✓ Develops and implements strategic operational plans to achieve hotel financial goals, including labor optimization, inventory management, and operational cost control, while ensuring customer service and driving progress towards key performance indicators （KPIs） like GOP, RevPAR, Customer Promise and Talent and Purpose etc. ✓ Evaluates competitor strategies and market dynamics to identify opportunities for differentiation, working with commercial teams to develop pricing and marketing initiatives that enhance the guest experience and drive operational efficiency. ✓ Evaluate and optimize operational processes to maximize efficiency and profitability （include proposing and implementing an approved CAPEX budget）. ✓ Oversee the preparation of accurate financial reports and analyze key performance indicators to forecast operational needs, develop departmental budgets, and track performance against operational targets. ✓ Reviews of monthly operational reports and financial statements to determine hotel performance, join the monthly P&L and owner meeting ensure action plans in place. ✓ Based on the hotel’s operational needs, certain duties may need to be handled when GM is absent. Guest Experience: ✓ Lead and inspire operations team to consistently exceed guest expectations and deliver exceptional service. ✓ Implement and monitor service standards across all operations departments. ✓ Ensure full compliance with hotel operations with Hilton’s fire safety and food safety standards. ✓ Ensure the continuous maintenance and regular updating of the hotel’s operational equipment and assets align with the Hilton brand standards. ✓ Analyze guest feedback and identify opportunities for improvement. Leadership & Team Development: ✓ Provides effective leadership and direction to the operations management team, leading operations to effectively manage occupancy & rate, wages, and controllable expenses. ✓ Develop and mentor team members, fostering a culture of continuous improvement and professional growth. ✓ Build a high－performing team through effective communication, collaboration, and conflict resolution. ✓ Implement Hilton standards and ensure compliance with company policies and procedures. Problem Solving & Decision Making: ✓ Analyze complex operations issues and make informed decisions to resolve problems and drive operational excellence. ✓ Demonstrate critical thinking and adaptability in ambiguous or challenging situations. ✓ Take ownership of difficult situations and implement effective solutions. ✓ Collaborate with the General Manager and other leadership teams to address key property issues. ✓ Draw on relationships with owners, department heads and external partners, to make wise decisions regarding operational activity and strategic goals. Continuous Improvement & Innovation: ✓ Stay informed about industry trends, best practices, and emerging technologies. ✓ Identify opportunities for process improvement and implement innovative solutions to drive efficiency and enhance the guest experience. ✓ Continuously evaluate the effectiveness of operations strategies and adjust as needed to achieve business goals. ✓ Actively engage in Travel with Purpose program Direct Reports: （Remarks: Different brand hotels tend to have different role titles, below department heads will report to DO role.） ✓ Front Office ✓ Housekeeping ✓ Food & Beverage ✓ Kitchen ✓ Security ✓ Engineering ✓ Health & Leisure 任职资格： Bachelor’s degree and above are preferred. ✓ Passion for the hospitality industry, and Customer－centric mindset, Experience in F&B or Rooms Management is preferred. ✓ Experienced in hotel operations management, or seasoned in commercial management with strong operations sense is welcome, preferably in a similar size and type of property. ✓ Advance operations management capability, including exceptional customer service skills, commercial acumen and leadership management. ✓ Proficiency in Microsoft Office Suite and hotel management systems ✓ Fluent in written and spoken English

岗位职责 1.协助酒店高级管理层负责及整个饭店的运作收集对客服务过程中所产生的问题信息。 2.在当班期间负责整个酒店的正常运作。 3.负责处理宾客的问题和投诉。 4.负责重要宾客的迎领工作。 5.进行整个酒店的安全和日常的设备检查工作。 6.解决夜班期间发生的安全问题。 7.向其它班次协调交班记录上需要沟通的事项。 岗位要求 1.大专以上学历，有同岗位工作经验一年以上。 2.懂得酒店管理一般理论知识和酒店管理制度和工作规范。 3.熟悉各种应急预案的内容和程序，了解接待礼仪、礼节。 4.熟悉外事纪律，了解旅游法规，懂得治安、消防条例等法律、法规等基本知识。 5.具有较强的组织、指挥、协调和控制等方面的管理能力，能处理宾客投诉和突发事件。 6.会撰写本职范围内的应用文，语言清晰。 7.能用一种外语与宾客流利交流。

【岗位职责】 全面了解相关的食品、饮料、服务知识。 确保准确无误的将酒店标准和政策传达给员工，并执行统一的品牌标准。 按照宴会订单确保所有活动的摆台。 确保摆台工作在活动开始前一小时按要求完成。 对各种活动的更改、取消做出及时反应。 向活动主办方负责人介绍自己。 及时向员工介绍相关活动细节、特殊要求以及服务和食品项目。 督促食品和饮料的准备工作并符合酒店服务标准。 确保活动后账单的准确性并交由客人签字。 对新入职员工和老员工进行培训。 对员工进行季度评估和进行相关奖惩。 在活动开始之前及时发现和弥补服务标准上的不足加以弥补并在之后予以贯彻和执行。 按照活动要求有计划的安排员工工作以确保足够的餐前准备时间。 确保所有的设备设施的合理摆放、维修及维护。 负责宴会厅房及周边区域的年度维修、维护以及清洁计划。 对所管辖区域提出合理化建议意见以不断提高。 及时更新每日工作报告并向部门负责人汇报。 协助餐饮部经理完成宴会推广活动的宣传册。 对有可能举行的活动随时保持关注。 运用关键信息及财务目标评估部门发展和制定相关发展计划。 通过财务Micros系统所提供的信息做出相关决定。 按餐饮部总监要求完成正常的财务及工作报告。 随时对部门收入及相关成本控制保持关注。 控制成本并向本部门员工传达重要财务信息。 分析和解释财务差异并制定相关预案。 按照酒店及部门要求合理制定本部门员工年假计划并执行。 及时向员工传达酒店重要信息 【岗位要求】 成熟稳重，平易近人，形象良好。 自信心强。 可以用英语流利的沟通 可以承受相当的工作压力。 可以独立完成工作。 最少7年酒店管理工作经验。 在酒店担任相同职务至少5年以上。 全面的餐饮部运营及中餐、西餐知识。 有酒店开业经验优先。

【岗位职责】 1、负责酒店泳池及使用客人的救生安全工作，持有救生员证书 2、为客人提供专业的设施使用指导及安全注意事项说明 3、定期检查维护康乐设施设备，确保其处于良好状态 4、处理客人投诉及特殊需求，提供个性化服务方案 5、协助策划和执行康乐部特色活动及促销方案 6、保持与服务部门的高效沟通，确保服务流程顺畅 【岗位要求】 1、热爱服务行业，具备良好的服务意识和职业素养 2、具备优秀的沟通能力和团队协作精神 3、能够适应弹性工作制，包括周末和节假日轮班 4、身体健康，能胜任一定强度的体力工作 5、有相关健身中心或酒店工作经验者优先 6、掌握基本急救知识和健身指导技能者优先 7、持有救生员证书

【岗位职责】 1、全面负责中餐厅的日常运营管理工作，包括人员排班、服务标准执行、菜品质量控制等，确保餐厅高效有序运转 2、制定并落实餐厅服务流程与管理制度，持续优化服务品质，提升顾客满意度 3、负责餐厅成本控制，监督食材采购、库存管理及损耗控制，达成经营指标 4、定期组织员工培训，提升团队专业技能与服务意识，打造高素质服务团队 5、处理顾客投诉及突发事件，维护酒店品牌形象，建立良好的客户关系 6、配合市场部门策划并执行节假日促销活动，提升餐厅营收 【岗位要求】 1、大专及以上学历，酒店管理、餐饮管理或相关专业优先 2、具备2年以上中餐厅管理经验，熟悉餐饮服务流程及运营标准 3、优秀的团队管理能力，能有效激励员工并协调各部门协作 4、较强的成本意识和经营分析能力，熟悉餐饮成本控制方法 5、具备良好的沟通技巧和突发事件处理能力，服务意识强 6、身体健康，能适应弹性工作时间及高强度工作压力

【岗位职责】 1、具有高度的安全意识和责任感，对会员安全负责。 2、做好游泳者的安全管理。 3、密切注意池内情况，对于各种异常情况，果断迅速的采取有效求助措施。 4、定期进行业务技术学习，相互交流经验，不断提高业务水平。 【岗位要求】 1、熟悉游泳池，沙滩吧服务知识，掌握游泳和救生急救技术，掌握游泳卫生消毒知识。 2、需具备水上紧急救援技能及陆地人工救护专业知识，能够在发生水上或陆地意外时，迅速、有效地实施急救措施，保障人员安全。

全职实习岗位，每天工作时长8小时，做五休二，实习期间提供免费食宿，实习期3个月以上提供上海至学校所在城市的交通费用报销（高铁二等座标准）。 Greet customers immediately with a friendly andsincere welcome. Uses a positive and clear speaking voice, listens tounderstands requests, responds with appropriate action and provide accurateinformation such on outlet hours, special VIP programs, events, etc. 热情友好的问候客人，对客人的合理需求予以积极恰当的回应。准确提供各种信息如：酒店营业场所的营业时间及VIP促销计划等。 Receives special requests from guests, and respondsappropriately or forwards requests to appropriate team members for decisionsand actions. 对自己权限范围内不能予以解决的问题和需求，及时反馈给相应部门和人员予以解决。 Promptly answers the telephone and email inquiries.Inputs messages into the computer and advises other team members of specialguest needs. Retrieves messages and communicates the content to the guest.Retrieves mail, packages and facsimiles or other special items for customers asrequested. 礼貌的接听所有来电，及时恰当的应客人要求处理各种邮件、传真及转交物品。 Fields guest complaints, conducting thoroughresearch to develop the most effective solutions and negotiate results. Listensand extends assistance in order to resolve problems such as price conflicts, insufficientheating or air conditioning, etc. Remain calm and alert especially duringemergency situations and heavy hotel activity. Plans and implements detailedsteps by using experienced judgment and discretion. 沉着冷静的应对和处理各类客人投诉，如：客人对价格不满，空调或供暖系统的不足等。 In addition to performance of the essential functions, this position maybe required to perform a combination of the following supportive functions,with the percentage of time performing each function to be solely determined bymanagement based upon the particular requirements of the company. Takes an active role in the team by being kind, cooperative, and helpfuland never forgetting the person behind the guest. 积极的工作，友好的为客人提供服务。 Actively takes part in training where and when required, attendingformal training sessions and on the job training to ensure standards anddevelop skills and abilities. 积极参加所需的各种培训，提高工作能力。 Contributes to the hotel and team by sharing new ideas and suggestionsfor improvements, being innovative and creative to provide quality service andcustomer care to team members and guests. 致力于酒店工作，为酒店发展提供创造性的建议，为顾客和整个团队提供高品质服务。

【岗位职责】 1、准备所有的烤制配料及烤制各种面包、面包卷、早餐甜点及其他简单的烤制食品； 2、准备各种果冻和较少的生面； 3、做好并保持工作区域和设备的清洁工作； 4、确保有足量的面包供应。

·       创造，执行酒店促销材料，周边产品，主题装饰和其他基于分配任务规范的项目的设计理念。 ·       使用可用于印刷制作的照片进行各类设计，熟练运用台式印刷系统。 ·       设计和生产标志，宴会海报，横幅，背景板和装饰。 ·       确保所有酒店的设计作品如酒店品牌，颜色，规范和集团标准保持一致。 ·       确保工作时间安排合理，在截止日期前完成工作。 ·       创建设计，摄影，书籍，参考资料，标准色的资料库以方便参考。 ·       确保台式印刷系统的正常运行和保养。 ·       策划美术用品的采购、纸张的存货情况及监督纸张的使用。 ·       书刊图片的维护及文件系统的设计。 ·       与集团网络市场合作确保酒店主页保持信息及时更断。 ·       Create andexecute design concepts for the hotel’s promotional materials, collaterals,theme decor and other items based on specifications given on assigned subject. ·       Convertdesigns into camera-ready artwork (ready for printing or production) manuallyor using desktop publishing systems. ·       Design andproduce signages, banquet posters, banners, backdrops and other decor. ·       Ensure that Hiltonidentity guidelines are followed on creative materials (i.e. hotel brand,color, specifications). ·       Ensure thatjobs are scheduled properly, and time management is exercised for the artsection to meet set deadlines for design and art works. ·       Organize thecreative library (designs, graphics, photographs, books, reference materials,color guides) for easy reference. ·       Ensure that desktoppublishing systems are regularly serviced and maintained. ·       Ensure the replenishmentof required art supplies and paper stock. ·       Maintain artworks and design filling systems. ·       Work withHilton Web Marketing to ensure contents of pages are updated atall times

1、4年以上五星级酒店相关餐厅管理经验 2、以客户为导向，并能够自信地建立和超过服务标准 3、了解并熟练掌握相关餐厅营业知识，包括餐厅的食品、酒水、管理方面、服务技能 4、在服务时间内以积极的态度，高效、准确的定位及满足客人要求及需要 5、积极主动的为客人服务，满足客人任何合理要求，并且培训员工能够预见客人的需求 6、有效管理部门运作，为保证服务及餐厅的正常运营采取必要的措施 7、与厨房的员工建立良好的沟通渠道 8、协助餐饮部经理及行政总厨根据餐饮发展趋势，适当需求及销售情况进行餐厅菜单的修改 9、辅助制定并执行部门入职培训计划 10、确保所有安全及卫生程序的执行 1. At least 5 years outlet experience in five-star hotel 2. Guestoriented and able to confidently build and exceed service standards 3. Thoroughknowledge of restaurant operations including food, beverages, supervisory      aspects, service techniques, and guest interaction 4. Makesure all customers’ requests and queries are responded to promptly and      effectively while assisting on the floor during meal periods each day 5. Be proactivetowards guests, assisting them with any reasonable requests, and training      allteam member to see these things before the guests ask 6. Managethe departmental operation and taking action where necessary to ensure it      runs smoothly,participating in service duties during service periods, where necessary 7. Establishgood communication with the Kitchen team 8. Participatein future menu changes with the Food & Beverage Manager and the      ExecutiveChef, taking into consideration new F&B trends, market demands and sales      achievements 9. Assistwith planning and ensuring departmental orientation is carried out 10. Ensurethat safe and healthy working practices are implemented at all times

岗位职责 1.负责中餐厅运营，落实各个时期的工作任务； 2.制定中餐厅服务工作规范及工作制度并确保实施； 3.协助餐饮服务经理制定各项餐饮推销计划与策略； 4.监督员工按照规范标准对客服务，对员工进行绩效评估，实施奖惩制度； 5.处理宾客的投诉，不断改善服务质量； 6.抓好设备设施的维修保养，严格物资管理制度，做好餐厅安全和防火工作； 7.根据季节差异、客源情况为厨房制定特色菜单提供建议。 岗位要求 1.大专及以上学历，2年以上同岗位工作经验；  2.精通中餐的业务知识，熟练掌握中餐的技能技巧； 3.具有较强的社会活动能力、组织领导工作能力和实际工作能力； 4.善于调动部门员工的积极性。

工作职责： Key Responsibilities: HR Strategy and Talent Development:  Be the strategic HR partner to Hotel Executive leadership, offering professional advice and delivering HR and Talent strategies, including talent and leadership development, Recruiting, Compensation and Benefits, performance reviews, team member relations, and compliance.  Collaborate with the Hotel Executive Leadership team to set up and align HR strategies and KPIS to support business success.  Forster a "Great Place to Work for All" culture at the hotel level and partner with the Hotel Executive Team to achieve DE&I targets.  Ensure full implementation of new projects and programs at the hotel, covering all aspects of HR management, including but not limited to Compensation & Benefits, Recruiting, Talent Management, HR Digitalization and Productivity Management. Provide feedback to GM and Executive Team and program owners for continuous improvement.  Develop and execute workforce strategies that balance cost efficiency, operational flexibility and talent quality.  Create regional synergies to elevate Hilton‘s brand visibility.  Build and Sustain a Robust Hotel Talent Pipeline to meet the hotel‘s current and future needs.  Foster a Culture of Continuous Learning and Development and strengthen overall operational and leadership Capabilities  Design and implement business－driven training plan that aligns with hotel’s goal and support team member growth and development. Business Performance Review and HR Operation Excellence:  Develop and manage the annual HR budget and monthly rolling forecasts, ensuring strict adherence to operational budgets, cost control, and proper approval of expenditures.  Ensure full compliance with local labor laws and Hilton’s policies and procedures across all hotel operations, including team member relations, workforce planning, performance management, training, compensation and benefits, team member well－being, safety, security, and hygiene.  Implement robust performance evaluation systems to inspire creativity, innovation, and high performance among team members.  Champion a culture of recognition, celebrating contributions that drive operational success and organizational growth.  Collaborate closely with Operations departments to plan and manage diverse workforce groups including GIG, outsourced workers, trainees, and retirees maximizing labor efficiency while ensuring legal compliance and maintaining exceptional service quality.  Lead and oversee all HR functions and daily operations, ensuring seamless execution and alignment with organizational goals.  Develop and mentor HR team members, fostering a culture of continuous learning and adherence to best practices and procedures.  Ensure professional image and grooming standards, promoting high standards of personal appearance and hygiene among team members, in strict compliance with the hotel’s grooming guidelines. Recruitment:  Develop and implement a comprehensive talent acquisition strategy that aligns with the hotel‘s goals and objectives.  Partner with Executive leadership and department heads to identify and anticipate current and future talent needs, ensuring a proactive approach to workforce planning.  Develop creative partnerships with talent service channels, educational institutions, and industry networks to expand the hotel’s talent pipeline.  Enhance the hotel’s employer brand by promoting its unique value proposition and culture through innovative recruitment marketing strategies.  Ensure L8 （AHOD） and above positions are filled in a timely manner to reduce impact on business and operation Total Rewards （Compensation & Benefits） Management:  Develop and implement competitive compensation strategies that align with the hotel’s business objectives and support talent retention and attraction.  Implement Total wellbeing （Benefits） offerings, which include Mental wellness, Physical health, financial wellbeing, social wellbeing. Team member Relations and Compliance:  Manage ad－hoc team member relations issues, including but not limited to leadership－related issues, team member grievances, conversations, or compliance issues.  Ensure that team member facilities, including the team member restaurant, locker room, dormitory, and other designated areas, are maintained in compliance with Hilton‘s high operational standards.  Regularly review and update policies to ensure relevance and compliance with Corporate HR, legal and industry standards. Perform routine self－compliance audits to guarantee full adherence. Miscellaneous:  Strongly inclined to adhere to rules and set standards of behavior.  Work with Team Member Kitchen Chef de Cuisine and Hygiene Manager to ensure compliance with FSAA as well as other pertinent culinary operation guidelines and costs.  Carry out any other reasonable duties and responsibilities as assigned.  The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 任职资格：  Bachelor’s degree and above.  Minimum 2 years of experience in a similar position with an international brand hotel.  Fluent in written and spoken English.  In－depth knowledge of local labor laws  Strategic planning ability  A collaborative and open－minded leadership style  Comprehensive knowledge of HR modules and department operations.  Able to coach and develop others.  Proficient in essential business and financial fundamentals  Excellent communication and interpersonal skills.  Strong organizational and multitasking abilities.  High level of emotional intelligence （EQ）.  Technology Proficiency and Strong analytical skills  Empathy and a customer service－oriented mindset.

【岗位职责】 负责客房部的日常管理工作，保持和提高客房和公共区域的高清洁标准，以及对客人的礼貌服务，始终让客人得到满意的服务，制订技能手册，管理部门的激励事宜。定期检查并采取改进措施，以达到品牌标准对清洁和维护方面的要求，管理好固定资产。保持维护好各个区域的设备，及并确保客房始终处于良好状态；管理布草、客用品及清洁品在内等运营物资的库存及使用，监督管理好洗衣房及公共区域的日常运作，收集客人意见建议与其他部门一同为客人带来超越期待的入住体验。 【岗位要求】 大专以上文化程度，5年以上国际品牌酒店客房管理相关工作经验或2年以上国际品牌酒店同岗位工作经验。熟悉客房部专业知识，服务流程和质量标准，精通清洁管理，个人动手能力强；熟悉并掌握Opera酒店管理系统和各类办公软件。具有组织协调能力，工作极具计划性，具有以服务为导向的敏锐洞察力，英文沟通书写熟练，筹备酒店经验优先。

【岗位职责】 1、协助厨师长管理西厨房日常运营，确保菜品质量和出品标准 2、负责西餐菜品的研发与创新，定期更新菜单 3、监督食材采购、储存及使用，控制厨房成本 4、培训并指导厨房员工，提升团队专业技能 5、严格执行食品安全与卫生标准，确保厨房操作规范 【岗位要求】 1、具备西餐烹饪相关经验，熟悉各类西餐制作工艺 2、能独立完成西餐菜品设计及厨房管理工作 3、具备良好的团队协作与沟通能力 4、对食材品质有严格要求，注重细节与出品标准 5、能适应高强度工作环境，具备较强抗压能力

【岗位职责】 1、全面负责中餐厅的日常运营管理工作，确保餐厅服务质量和运营效率达到酒店标准； 2、制定并执行餐厅的年度、季度、月度经营计划，完成营收及利润目标； 3、监督餐厅菜品质量、服务流程及卫生标准，提升顾客满意度； 4、负责餐厅员工排班、培训及绩效考核，打造高效专业的服务团队； 5、处理顾客投诉及突发事件，维护酒店品牌形象； 6、协调与厨房、采购、市场等部门的工作，优化运营流程； 7、定期分析经营数据，提出改进方案并落实执行； 8、关注市场动态及竞争对手情况，制定针对性营销策略。 【岗位要求】 1、具备酒店或餐饮行业管理经验，熟悉中餐厅运营流程； 2、优秀的团队管理能力，能够有效激励员工并提升团队凝聚力； 3、较强的沟通协调能力，能够妥善处理内外部关系； 4、具备成本控制意识及数据分析能力，能够优化经营效益； 5、对服务细节有高标准要求，注重顾客体验； 6、能适应弹性工作时间，具备较强的抗压能力； 7、有创新思维，能够推动餐厅服务及菜品升级。

【岗位职责】 1、负责酒店工程部的日常管理工作，确保酒店设施设备的正常运行和维护 2、制定并执行酒店设施设备的年度、季度、月度维护计划 3、监督和指导工程部的文书工作 4、确保维修和保养工作的高效完成 5、负责酒店节能降耗措施的制定与实施，降低运营成本 6、处理突发性设备故障，及时组织抢修并制定预防措施 7、协调与其他部门的沟通与合作，确保酒店运营顺畅 8、负责工程部员工的培训与考核，提升团队专业技能和服务水平 9、定期检查酒店设施设备的安全性能，确保符合相关法规和标准 10、完成总经办要求的其他工作 【岗位要求】 1、具备酒店工程管理相关经验，熟悉酒店设施设备的运行与维护 2、掌握机电、暖通、给排水等专业知识，能独立解决技术问题 3、具备较强的组织协调能力和团队管理经验 4、工作细致认真，责任心强，能承受较大的工作压力 5、具备良好的沟通能力和应急处理能力 6、持有相关职业资格证书者优先考虑