Solicit existing and potential customers and follow up established accounts on regular basis by phone, by correspondence or by personal contact. Set up appointments and make personal sales calls, telemarketing and site inspections to all existing and potential accounts from corporate commercial accounts. 约客户见面或者拨打销售电话，从电话或者见面当中挖掘潜在客户。 Follow up on lost business and bring information about them to the knowledge of the department superior. 跟进损失的客户并将他们的信息告知给部门的领导。 Negotiate with all customers and send out offers/contracts regarding individual and group business. 将报价，合同，个人入住和团队入住的价格发给客人，并和他们签署协议。 Follow the sales and marketing results and propose corrective actions if needed. 如果有必要，根据市场销售的结果提出改正。 Explore industry related data, new developments in certain agencies’ structures, new assignments, industrial complexes, new business centers, new projects which all could be interest and benefit of the hotel and to distribute this information to their colleagues. 探讨行业相关数据，有些新的发展机构可以跟进如： 工业园区、新的商务中心，新项目等有利于酒店生意的，并将此信息分发给他们的同事。 Entertain decision makers of the Clients in the F & B outlets of the hotel and to take part in promotional activities with them. 酒店关于餐饮做得一些促销活动可以积极邀请你的客户参与。 Keep close follow up on developments of the competitor hotels (occupancy, structural alterations, renovation, special campaigns, rate promotions, marketing efforts, theme events etc.) Also explore and compare FIT and Group traffic (who is accommodating guests in which hotel) amongst the competitors. 关注竞争酒店的发展（住房率、 岗位变动、 整建、 特别活动、促销、 营销 主题活动等）去探索和比较（客人住的哪家酒店）作为竞争对手更合适。 Bring ideas and participate in the preparations of the promotional theme events, other promotional activities and invitation lists. 在促销活动主题准备的阶段，参与并出主意，其他的促销活动应当积极参与并将客户出席的名单列出来。 When necessary, handle the group and individual reservation requests personally. 必要时，亲自处理团队和客人的预定。 Maintain the existence of an efficient customer database system (SFA) which will be capable of identifying report sales calls and other sales activities and carry out updating exercise in certain periods of time.   保持高效率的客户数据库系统存在 ( SFA )，将能够识别电话销售及其他销售活动报告并进行及时更新。 Update customers with the latest developments in the hotel and informs hotel management of all changes in the customer profile. 更新客户与酒店的最新发展，并告知酒店的管理层及时更新顾客的资料。 Participate preparing the sales action plans, attending sales meetings, developing new ideas such as special packages, programs, promotional activities undertaken by sales department and/or F&B.  参与准备销售行动计划，参加销售会议，发现新的想法；例如： 特别的礼包活动、程序、 在销售部和餐饮部共同配合下的一些促销活动等等。 Take part in sales training programs, trade fairs / shows, sales blitzes and fam trips assigned by the Director of Sales / Director of Sales & Marketing. 积极参与市场销售总监/销售总监组织的相关培训：贸易展销会，销售攻势和巡展。 Keep themselves updated with the latest developments in the hotel including all activities, promotions, rates of the Hotel and the other chain hotels.  销售员自身要及时更新所有的促销活动、 酒店订房服务和其他连锁酒店的最新进展。 Keep department superiors informed of all changes in the customer profile. 保持部门上级通知客户所有更改的概要文件。 Prepare reports of each sales calls covering information about the company, their comments, requirements, complaints, of their customers etc. 整理好每个销售电话的拜访，包括所在的公司、他们的意见、 要求、 投诉等。 Cover assigned accounts in a designated Segment or geographic area and visit them at least twice annually. 所管辖区域的客户，做好拜访记录，至少每年2次进行拜访。 On weekly basis, prepare an activity report which will cover sales call reports, site inspections, fam trips, new agencies, meetings, entertainment and other functions they participated in during the week and presents to Sales Director. 每周像销售总监准备一份活动报告，内容包含：销售拜访报告、 现场视察、 旅程、 新机构、 会议、 娱乐和其他的相关事宜。 Establishing and maintaining an efficient filing system, traces pending items and follows up as appropriate. It involves matters such as the purchase requests, the attendance record. 做好文档系统的建立和维护，跟踪和适当跟进待定项，如：采购，考勤等事项 Control and maintaince the proper usage of the Sales & Marketing equipment. 控制和维护市场销售设备的正确使用。 Maintain and update inventory: control of all gifts and giveaways. 维护和更新库存︰ 控制所有的礼品&赠品 Ensure that store requisitions are submitted monthly. 确保库房领用申请单每月提交 Ensure ordering of business cards. 确保名片的订购 Accomplish any additional work assigned by Department head or Division head in the time frame required. 及时完成部门领导安排的额外工作。 Cross selling other Kempinski Hotels in the Area and Globally. 像客户介绍其他凯宾斯基酒店和联盟酒店。 Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel. 根据酒店业务需要及时完成在任何时间安排的额外职责和任务。