Prepares guest pressing and dry cleaning as requested in accordance with hotel
presentation standards.
依照酒店外观标准,按要求为客人提供熨烫和干洗服务。
Spot and dry clean all uniform.
对所有制服进行去渍和干洗。
Sort articles to be dry cleaned into categories and performs dry cleaning function including:将需要干洗的衣物进行分类,然后对其进行干洗,包括:
Uses all dry cleaning equipment
使用所有干洗设备
Uses spotting boards
使用去渍台
Attends to pre-coating and sledging
进行预涂和去污
Sort articles for pressing into categories and performs pressing function including:
将需要干洗的衣物进行分类,然后对其进行干洗,包括:
Using pressing equipment
使用熨烫设备
Use appropriate chemicals when pressing
在熨烫时使用合适的化学品
Maintain chemical supplies.
保证化学品的供应。
Prepare requisitions for depleted supplies.
对用尽的物品提出补充申请。
Check guest items on receipt for damage and record any findings.
在接到客人衣物时检查有无破损,并对发现的结果进行记录。
Maintains dry cleaning equipment in good condition and ensures regular servicing.
保持干洗设备的良好状况并确保进行定期维修。
Attends to outside customers and guests courteously, promptly while maximizing sales.
对外部客户和客人提供及时礼貌的关照,同时尽力对他们做销售工作 。
Maintains working area and equipment in proper state of cleanliness and repair.
保持工作区域和设备得到良好的清洁和修缮 。
Reports guest complaints to superior immediately.
及时向上级反映客户的投诉情况。
Complies with Hotel’s health, safety and hygiene policies and adheres to conduct personal grooming and hygiene standards.
遵守酒店的健康、安全和卫生政策,并遵守个人仪容和卫生标准。
Attends meetings and training sessions as required.
按要求参加会议和培训活动。
Complete other responsibilities as assigned.
完成分派的其它任务。
You will be responsible to assist with the efficient running of the department in line with Hyatt International'sCorporate Strategies and brand standards, whilst meeting employee, guest andowner expectations. The AssistantManager - Front Office is responsible to assist the Front Office Manager inmanaging the day-to-day operation of the Front Desk at the hotel.
Minimum 2 years work experience asAssistant Manager or Team Leader - Front Office / Guest Relations in a hotel. Welldeveloped communication and customer relations skills。Minimum 2 yearwork experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel. · Well developed communication and customer relations skills.
SPECIFIC DUTIES 工作任务:
To ensure the Hotel’s inventories are properly safeguarded and protected against any kind of loss.
认真监督配合完成酒店定期举行的仓库盘点,避免造成不必要的损失。
To ensure that all stock movements are accounted for and are in compliance with Hotel policy.
按照酒店的相关规定,做好物品出库和入库的登记工作。
ADMINISTRATIVE RESPONSIBILITIES 行政职责:
To discharge the duties in an effective and efficient manner.
真实有效地履行仓库管理员的各项工作职责。
GENERAL MISSION
职责概述
To o
ffer assistance to the Loss Prevention to investigate cases occurred in the hotel and adopts the precautionary measure to prevent the occurrence of case.
协助防损部调查酒店发生的事件
,
采取预防措施防止事件的发生
To be in charge of management and attendance record registration work to Loss Prevention casual workers.
负责防损部临时工的管理及出勤记录工作
To a
ssist Stewarding to control the loss & breakage of hotel utensils to the lowest maximum.
协助管事部将酒店用具的丢失及损毁程度降至最低
To a
ssist Engineering to carry out hotel energy conservation work. Assist LPM/ALPM to do the Loss Prevention precautionary work
.
协助工程部进行酒店节能工作
.
协助防损部经理及其助理开展相关预防工作
Supervise daily activities of Loss Prevention Department to ensure company, guest and associate assets are protected.
监管防损部的日常工作以确保酒店、客人及员工的安全
To follow up all emergency procedure when emergency situation is occurred.
当突发事件发生时,遵守所有突发事件应对流程
Ensure all report and logs are record properly according LSOP request.
确保所有的报告和记录能够按照
LSOP
的要求完成