岗位职责/职位描述
Job Description
职位概述
Provide fast and courteous food and beverages service to guests and ensure quality, presentation per established standards. Support the team by performing side duties including mise en place preparation, set up of functions, mini bar operations and assisting with the preparation of food and beverage services. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
完成辅助工作，支持整个餐饮服务队伍，例如：协定准备食物的地方，完善酒店功能，装配餐饮设备，操作迷你吧，配合服务的准备工作。围绕洲际酒店集团的五个核心价值和品牌精神开展工作，它们是信任，诚实，尊重，团队精神和服务精神。遵守当地的卫生和安全法规，或其它适用的规定，以及品牌规范和当地的规章制度。
.Payment methods are handled accurately
正确的处理付款方法
.Food and beverage stock is stored in relation to hotel procedures
按照酒店的规定存储餐饮存货。
.Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
按照部门的规范和程序提供高标准的餐饮服务。
.Communicates to his/her superior any difficulties, guest comments and other relevant information
与上级领导交流有关疑难，客人意见和其它相关信息。
.Outlet equipment is clean and in good working condition；Equipment is cleaned, sorted and stored in designated area；Glassware is cleaned and polished and stored in designated area；Flatware is cleaned and polished and stored in designated area；China is cleaned and polished and stored in designated area
设备干净，设备分类且存放好；玻璃器皿擦亮；擦亮餐具；清洁瓷器
.Beverages are upsold and regularly replenished, abiding by responsible alcohol service regulations
遵守酒精饮料服务归定，推销饮料并定时为客人续酒
Required Qualification
任职要求
.High School or Vocational Certificate in Hotel Management.
高中或酒店管理，餐饮或相关领域的职业证书。
.Food service experience with general knowledge of restaurant operations preferred.
拥有食品服务经验并具有餐厅运营的一般性知识者优先考虑。
