岗位职责:
1. To guide the Hotel Executive Team in developing integrated solutions that enables the hotel to leverage increased profitability via Business Intelligence and Revenue Management practices, focusing on revenue engineering for the all profit centers of the hotel such as Rooms, Catering, F&B or Spa.
通过对市场的精准分析及收益管理策略的实施,致力于所有创收部门的收益管理,如房务部,宴会部,餐饮部及水疗中心,为酒店行政委员提供整体的解决方案,以实现利润最大化。
2. To assist all the revenue departments in maximizing revenue and yield through business trend analysis, highlighting areas of opportunity and ensuring delivery and maintenance of optimum data mining, revenue management, pricing and distribution strategies on an ongoing basis.
协助酒店各个创收部门,通过对市场需求的分析及预测,致力于有潜力和空间的部分,确保数据信息的优化和维护,持续性的价格,分销渠道及收益管理策略。
3. To analyses the current revenue generation trends of the hotel in order to identify critical areas for revenue generating strategies whilst optimizing long-term profitability.
对酒店当前收入状况及趋势进行精准分析,发现并致力于有挑战的部分制定相应创收策略,同时优化长期利润率。
4. To monitor and provide feedback on the hotel’s effective use of hotel systems and tools, procedures in areas of business intelligence, revenue management, inventory management and dynamic pricing to maximize brand and hotel’s competitive advantage in the marketplace.
针对酒店系统及工具的有效运用,商业及市场讯息的获取流程,可卖房及价格策略进行有效监管,及时发现并反馈意见,以确保品牌及酒店在市场中的竞争力。
5. Liaise with Director of Sales & Marketing to conduct and formulate Annual Business Plan and Marketing Plan.
与市场营销及推广总监一起制定年度收入预算及销售推广策略。
6. To conduct Weekly Yield / Revenue Meeting, presenting the forecast and upcoming revenue management tactics and challenges to Hotel Executive Team and related departments.
主持每周的收益会议,与酒店行政委员及相关部门分享未来的收入预测及收益管理策略。
7. To prepare rooms occupancy and average rate forecast through the use of Business Intelligence and Revenue Management applications. To provide strategic consultation on effective revenue generating processes through room inventory and rate control, pricing and distribution management.
通过市场分析及收益管理软件的应用,对入住率及平均房价做出精准预测,并制定出有效的收益最大化策略,如可卖房销售管理,价格管理及分销渠道管理。
8. To ensure optimal inventory controls are in place for FIT / Group and for the hotel as a whole.
确保最优化的散客及团队市场可卖房配比和管理。
9. To monitor and constantly adapt pricing tactics in the context of competitor strategies and market fluctuations.
通过对竞争群酒店价格策略及市场变化的精准分析和预测,制定相应的价格策略。
任职资格:
1. Working Experience: Preferable 3 years or above related experience in revenue management environment and excellent leadership skills with 2 years’ management level preferred. Must have a track record of effective and successful management.
工作经历:具备至少3年或3年以上酒店收益管理相关的工作经验和卓越的领导能力,具2年的管理经验者优先。须具有良好管理经验的相关纪录。
2. Educational Level: University Degree preferred. Graduate in hotel management studies or equivalent.
学历要求:大学学历者优先,选修酒店管理专业或相关专业。
3. Language Skill: Must be able to speak and write English and Chinese (Speak Mandarin).
语言技能:具中英文的书写能力及操流利英语及普通话。
4. Customer interaction: Must have excellent interpersonal skills to deal effectively with all business contacts, maintain a professional, neat and well-groomed appearance.
客户沟通:具良好的顾客服务、人际关系和沟通技巧,有效地处理跟商业伙伴的联系,拥有专业整洁的仪容仪表。
5. Team Work: Must be able to get along with co-workers and work as a team. Team building and problem solving skills are required. Must be able to implement departmental procedures in accordance with Hotel’s mission statement.
团队精神:与同事保持良好关系,发挥团队精神,具解决问题的技巧。并能根据酒店的营运使命以履行部门程序。