Guest Service Manager is responsible for receiving and escorting all VIP’s and ensuring that they feel comfortable and welcome on arrival; To handle the special case; Ensure and oversee that the Guest Relations Officer and Lobby Ambassador’s shift procedures/duties are completed on time and are procedurally correct. It is belongs to middle management.
宾客服务经理是酒店的中层管理人员,负责接待和引领所有的重要贵宾,确保他们在酒店入住期间感觉舒适和受到热情欢迎。负责处理当班期间或交班的特殊事件,并负责监督客户关系主任和大堂使者及时准确地完成本职的日常工作。
Perform according to standards on table service in assigned station according to Banquet specifications, courteously and efficiently.
根据宴会厅的服务规范,亲切礼貌高效率的为顾客提供服务。
Assist in the maintenance of the banquet area and equipment.
协助维护宴会厅的设备设施。
Prepare the table layout and equipment for all kinds of activities.
为各种活动做好台型图及设备方面的准备。
Ability to effectively perform all activity requirements.
能够高效完成所有活动需求。
Managerial check of stock and equipment.
对库存物品和各种设备设施进行管理级盘点。