· Prepares, cooks, serves andstores the following dishes:
· 进行以下甜品(面包)的制作、烹饪、上餐和存储工作
· 各种牛角面包
· All kinds of croissant
· 各种丹麦面包
· Various Danish bread
· 各种吐司面包
· Various toast
· 各种日式软面包
· Japanese soft bread
· 各种磅蛋
· Various pound cake
· 各种马芬蛋糕
· Various muffin cakes
· 华夫饼
· waffle
· 煎
· grilled savory crep
· 法棍
· Baguette
· 法式硬
· French hard packag
· 芝士蛋
· Cheese Cak
· 慕斯蛋
· Mousse Cake
· 各种法式甜点
· Various French desserts
· 苹果
· Apple Pi
· 核桃
· Walnut pie
· 坚果派
· Nut pie
· 拿破仑蛋糕
· Napoleon Cake
· 布朗尼蛋
· Brownie cake
· 提拉米苏蛋糕
· Tiramisu cake
· 各种炖蛋
· Stewed eggs
· 各种奶冻
· All kinds of milk jelly
· 歌剧蛋
· opera cake
· 日式牛乳卷
· Japanese milk roll
· 瑞士卷
· Swiss Roll
· 蛋糕的各种装饰
· Various decorations of cake
· 饼干
· Biscuits
· 雪花酥
· Snow crisp
· Communicates politely anddisplay courtesy to guests and internal customers
· 与客人和内部客户礼貌、友好的交流 。
· Provides direction to theKitchen helpers, including Cooks, Kitchen Attendants and Stewards
· 指导厨房帮手,包括厨师、厨房服务员和管事的工作。
· Communicates to his/hersuperior any difficulties, guest or internal customer comment and otherrelevant information
· 与上级交流疑难问题,客人或内部客户的意见以及其它相关信息 。
· To manage and supervise thehygiene of food delivery and reception
· 管理监督好出餐收餐的卫生
· Establishes and maintainseffective employee working relationships
· 与员工建立并保持良好的工作关系 。
· Attends and participates indaily briefings and other meetings as scheduled
· 按计划参加并参与每日例会及其它会议。
· Attends and participates intraining sessions as scheduled
· 按计划参加培训活动
· Train new employees accordingto plan
· 按计划培训新员工
· Prepares in advance food,beverage, material and equipment needed for the service
· 事先准备服务所需的食品、饮料、材料和设备。
· Cleans and re-sets his/herworking area
· 清洁并整理工作区域
· Lead the staff to cleanaccording to the regulations
· 带领手下员工按规定打扫卫生
· Implements the hotel anddepartment regulations, policies and procedures including but not limited to:
· 实施酒店和部门的规定、政策和工作程序,包括但不限于:
o House Rules and Regulation
o 酒店的规则和规定
o Health and Safety
o 健康和安全
o Grooming
o 仪表仪容
o Quality
o 质量
o Hygiene and Cleanliness
o 卫生和清洁
· Performs related duties andspecial projects as assigned
· 执行被分派的相关任务和特殊项目
Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity
随时以友好和乐于协助的态度迎接客人,并尽量了解和称呼客人的名字。
Registers and rooms all arrivals according to established procedures
按照既定工作程序为所有来客登记并安排房间。
Maintains intimate knowledge of departmental standards and procedures
熟知部门标准工作程序。
Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation
履行入住、退房和换房手续,并确保所有资料都按照预订情况完整的输入酒店电脑系统。
Maintains cashier float and ensures accurate daily report of all money received
保持库存现金限额并保证每日对所收现金进行准确报告。
Cashes hotel guest’s personal and travelers checks and assists with currency exchange
为酒店客人的个人支票及旅行支票兑换现金,并协助进行外汇兑换。
岗位职责:
Assist the Manager in administration and management all Front Office operation to ensure profitability, control cost and quality standards to ensure total guest satisfaction. To efficiently coordinate the day to day operation of the Front Desk and Guest Experiences and provide leadership at the frontline level.
协助前厅经理管理前厅部运作,包括利润最大化,控制成本和服务质量,确保顾客满意度,同时有效的协调及领导前台和宾客关系部每日的任务分配和运作。
任职资格:
1. Over 3 year of related working experience. preferred on a similar position within a similar quality hotel.
三年以上相关工作经验,有同等质量酒店相似岗位工作经验者优先考虑。
2. Good written and spoken English and Chinese preferred.
良好的中英文书写及口语能力者优先考。
3. Good communication skill.
良好的沟通技能。
4. Honest, upright, Mature and reliable with positive attitude.
诚实正直,成熟可信,乐观向上。
5. Good sense of responsibility, team spirit, good execution ability.
有责任心与团队精神,执行力强。
Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity
随时以友好和乐于协助的态度迎接客人,并尽量了解和称呼客人的名字。
Registers and rooms all arrivals according to established procedures
按照既定工作程序为所有来客登记并安排房间。
Maintains intimate knowledge of departmental standards and procedures
熟知部门标准工作程序。
Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation
履行入住、退房和换房手续,并确保所有资料都按照预订情况完整的输入酒店电脑系统。
Maintains cashier float and ensures accurate daily report of all money received
保持库存现金限额并保证每日对所收现金进行准确报告。
Cashes hotel guest’s personal and travelers checks and assists with currency exchange
为酒店客人的个人支票及旅行支票兑换现金,并协助进行外汇兑换。