Responsible for the management and achievement of profit for all food and beverage operations in the hotel including restaurants, bars, kitchen operations, catering and banquet operations.
负责管理酒店内餐饮工作各方面的运营和盈利，包括餐厅，酒吧，厨房和宴会管理。
- Oversee the management of restaurants, bars and outlets
监督餐厅，酒吧和营业场所的管理工作。
- Oversee the management of the kitchen operations
监督厨房的经营管理工作。
- Oversee the management of catering operations
监督餐饮的经营管理工作。
- Oversee the management of banquet operations
监督宴会的经营管理工作
- Manage staff within the hotel’s organization structure and human resource and hotel policies
在酒店的组织结构内，在人力资源和酒店的规章范围内管理员工。
- Communicate regularly with food and beverage staff and conduct effective staff briefings
定期与餐饮员工进行交流，有效的主持员工会议。
- Provide a professional, advisory and executive support service to the General Manager to assist in meeting strategic goals
在实现战略目标的工作中为总经理提供专业性的建议和行政支持服务
- Establish systems which monitor the achievement of departmental goals
设立监督实现部门目标的系统。
- Work with sales to manage the development of new products and services
同销售人员一起管理和开发新产品和新服务。
- Develop quality management systems
建立质量管理系统。
- With Purchasing Manager, develop and monitor the implementation of purchasing procedures
与采购部经理一起制定和监督采购程序的执行。
- Manage the delivery of high quality service to guests
为客人提供高质服务的管理工作。
- Access and use Food and Beverage computer programs
进入并使用餐饮部计算机程序。
- Ensure all staff is properly trained on quality and service standards and have the tools and equipment needed to effectively carry out their job functions.
确保所有员工接受正规的质量与服务规范培训，并配有高效完成其工作的工具和设备。
- Takes steps to ensure that outstanding service standard and skills are maintained
采取相应措施确保优秀餐饮技巧得以保持。
- Develop popular menus offering guests value for money in accordance with ICHG guidelines
依照洲际酒店集团指导方针，开发受大众欢迎的菜单，使客人获得物有所值的产品。
- Ensure all FSMS and HACCP guidelines are adhere, apply, achieve and maintained. Actively conduct kitchen walk to monitoring standard and guideline and meets.
确保FSMS和HACCP的有效执行。
- Encourage and inspire team members to provide guests distinct experience in creative ways.
运用有创意的方法来激励、鼓舞团队成员为宾客提供独特的体验。
- Cross check guests through evaluations and comments get the feedback, know how to improve guest satisfactions.
抽时间与宾客进行互动，获取反馈，了解员工提升宾客满意度的渠道。
- Develop activities to meet the service behaviour and improving guest relationship continuously.
发达到服务行为标准和持续改善宾客关系体验的各类活动。
- Manages all Food and Beverage department operations to achieve the optimum quality level of cleanliness, hygiene and sanitation
管理食品生产部和管事部所有工作，获得最佳的食品质量水平和实现最高的卫生标准。
- Keeps an up-dated Hotel Policies and Procedures file and up-dated files on the following matters:
- Standards, Personnel and Training, Promotions, Meetings, Projects, Material and Equipment, Miscellaneous
保持更新酒店相关文件等，如标准，人员和培训，促销，会议，项目，材料与设备，其它
- Promote hotel and brand recognition within the Community. Encourage employees to participate positively in local communities’ activities.
提升酒店与品牌在本地的知名度，鼓励员工积极参与本地社区活动。
- Ensure to obey the relevant local labour laws and hotel policy & procedure.
确保遵守相关劳工法规及酒店或公司的政策与流程。
- Assist to investigating and research guest bad comments and complaints, find out the truth and the potential risk in time, solved the problems through various employee relations project. Serious problems report to superior in time.
对工作中发生的所有问题进行调查和研究，了解事实情况，及时发现对酒店或公司可能造成的潜在风险，并通过各类员工关系项目来促进问题的解决。在遭遇重大问题时及时向上级汇报。
