The incumbent herein invests an average of 10% of time on organization:
本职位约10%的时间投资于组织:
· Implement good account management and servicing practices施行良好的客户管理和服务实践
· Record and keep file of accounts visits/activities in the respective accounts profile and ensure that the sales calls reports are compiled and submitted timely on a weekly and/or monthly basis as set out by the Director, Sales.
All files and records should be consistent with the department’s filing system and accessible to all.
记录并保存客户来访/活动,确保销售活动报表按照销售总监每周和/或每月的时间节点内完成并提交。所有文件和记录应与部门的文档系统一致,并可供所有人使用
Invests an average of 80% of time on the selling process:
本职位约80%的时间投资于销售:
· Prepare and conduct quality sales calls to potential and existing accounts.
This would include meeting with product managers and decision makers for solicitation of business.
针对潜在客户和现有客户进行高质量的销售拜访。包括会见产品经理和业务决策者。
· Continually drive sales through consistent sales calls to ensure high brand awareness and efficient account servicing and where possible.
通过持续的销售拜访推动销售,以确保高品牌知名度和高效的客户服务Grows an active database of accounts with comprehensive profiles in coordination with the sales force.
作为销售协调,确保数据库持续更新
· Develops working relationships with Regional Marketing Offices and General Sales Agencies to solicit business opportunities.
与区域销售办公室和销售代理总部建立工作关系,寻求商机
· Ensures seamless conferences and events from acquisition to delivery through the sales force and events teams.
通过销售团队和会议团队,确保全程会务获得无缝衔接
· Conducts familiarization visits and site-inspections proficiently.
熟悉考察访问,能熟练带领客户参观酒店
· Provides professional advisory to the assistant director of sales, managers and coordinators.
销售副经理、销售经理和销售协调员提供专业的咨询
Invests an average of 10% of time on researching designated markets by:
本职位约10%的时间投资于研发市场:
· Continually survey and provide market intelligence of the Corp/travel industry of local, regional and international markets to detect market trends and uncertainties, competition and related information for development of new marketing strategies.
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• Confirm every piece of business possible – selling the right room to the right customer at the right time for the right price.
锁定每一笔可能的生意 将适当的房间在适当的时间以适当的价格销售给适当的顾客
• Deliver financial results.
呈交财务成果
• Effectively uses and promotes technology to support productivity and profitability.
有效的利用科技手段去支持生产力和利润率
• Builds effective relationships with customers and business partners.
与既有的客户和潜在的客户及合作伙伴保持密切的联系。
• Identifies and handles sales leads effectively and efficiently.
高效认知和掌握销售线索。
• Fulfils Customer Relationship Management responsibilities and sales goals for defined customers through planned customer interviews.
仔细计划与客户的会面,对预定的客户实施客户关系管理,完成销售目标。
• Focuses efforts on group accounts with significant potential sales revenue.
集中致力于开发潜在的重要的团体客户。
• Develops relationships within community to strengthen and expand customer base for corporate/ group/catering sales opportunities.
发展与社会团体的关系来壮大并拓展客户基础以寻求企业客户,团队及宴会销售的机会。
• Monitors and reports on market and competition within own market segment.
在独自的细分市场中监控并报告市场变动及竞争状况。
• Prepares and updates customer management reports and ensures all necessary follow up work is carried out on time.
准备销售报告,确保市场及客户信息的准确性,以便于工作的跟进。
• Active distribution of product information and creates awareness in the markets and business segments or responsibility.
在市场及具体细分市场中积极传达产品信息和创造品牌认知度。
• During sales calls, carries out “cross selling” in accordance with corporate and divisional guidelines.
在销售拜访的活动中,按照集团和亚太区的集团规定实施交叉销售。
• During Sales Calls, uses USPs – linking features with benefits.
在拜访客户过程中,联系酒店特点及优势运用酒店的独特卖点。
• Undertakes tasks as and when requested to fulfill the marketing and sales objectives of hotel.
按酒店和部门的要求完成酒店市场推广和销售任务。
• Creative contribution to product and sales development.
对产品及销售和发展做出创造性贡献。
• Participates in planning and realization of sales campaigns together with Director of Sales /DOSM within defined market segments.
与销售总监和市场销售总监一起,参与规划及实现在明确的细分市场中的销售活动。
• Assists in planning and coordinating sales activities and events.
协助计划和配合销售活动和时间。
• anagers account base and maintains all customer information up to date manually and electronically.
管理客户档案数据库。手工或以电脑更新客户档案。
• Provides ongoing advice and support to staff under his/her supervision.
对管辖下的员工提供积极有益的工作建议和支持。