岗位职责： 1、协助部门负责人对全国门店的运营管理，制定并执行年度经营计划，确保完成各项业绩指标； 2、负责进行辖属门店营销渠道的开拓： 营销渠道开发、异业联盟的推动、集团大客户的开发和网络渠道维护； 3、重点店、立项店、攻坚店下店进行一周以上的业绩攻打与帮扶; 4、负责督导辖属区域酒店的团队建设与管理，包括关键岗位人才选拔，督导店总工作的培训支持、考核和激励，推动梯队人才培养计划的执行； 5、负责督导辖属酒店的各项品质提升方案的制定和实施； 6、维护与业主、合作伙伴等外部关系，确保业务顺利开展； 7、协同推动区域内对接工程及项目改造实施、推进开业运营验收等流程梳理。 岗位要求： 1、大专及以上学历，酒店管理、旅游管理、工商管理等相关专业优先； 2、曾任中高端店总三年以上，且有3年以上的区域或总部运营和管理以上任职经验； 3、有较强的市场及销售能力，能带教店总进行筹备及爬坡门店的业绩提升； 4、优秀的沟通协调谈判能力，思维灵活，具备创新意识，能独立策划开业营销方案； 5、具备较强的抗压能力及责任心，目标导向，结果驱动。

Based within the Kitchen Department at Mandarin Oriental, Guangzhou, the Executive chef is responsibility for directing training, supervising, planning, coordinating, of all areas within the culinary department, ensuring quality products for our guests, and secure profit margins while always maintaining the corporate image of the company. Duties and Supporting Responsibilities Able to lead successful our culinary and stewarding teams according to brand standards. Enforce and follow strictly all food & hygiene related government requirements. Enforce and ensure that all FLHSS / HACCP /Sustainability and general Brand Standards are consistently in place, checked and correctly applied. Ensure Other Expenses + Food Cost are managed within budget and improvement recommendations are provided based on menu engineering and sales statistics. Oversee and lead Waste Management solutions and ensure compliance with all regulations. Active involvement in commercial activities /promotions to growth awareness + profitability. Share the interest and passion for new developments and creativity to ensure an everchanging F&B offering. Job Requested: Minimum of 3 years’ experience in the same position in an international five star hotel. Excellent communication of both spoken and written English and Chinese. Strong leadership skills and interpersonal skills. Create and develop new dishes and recipes by keeping up with the latest market trends. Constantly strive to improve kitchen operating procedures. Carry out other duties as and when requested by management. Identify areas of improvement through suggestions.

工作职责：财务回报： 在预算内达成营收目标和员工销售目标，使利润率最大化。参与制定部门年度预算、酒店的营销计划、经营及财务计划。 拟定并执行销售计划，推动客房入住率明显上升，提高平均房价，提升业务量，增加餐饮和宴会销售。 审核每月报表和销售预测报告，分析当前和潜在营销趋势，协调各种活动增加营收与市场份额，并监督进展，确保业绩达到或优于既定营收计划。 制定、开发各种特别活动和销售活动，向潜在客户推广酒店业务。参加贸易展以及全国和本地大型营销活动，增加新业务机遇，为酒店提升营销机会。员工团队： 主管日常销售活动事务，计划并分配工作，为每个员工设定工作绩效目标。为员工提供教导、辅导并给予定期反馈，帮助解决各种员工矛盾，提升员工绩效，并对员工表现优异之处予以认可。 对酒店营销部门员工进行教育、培训和激励，促使酒店营收目标得以达成。确保员工获得完成工作职责所需的信息、市场数据以及各种工具与设备。 同关键客户和外部相关人员（如：宾客、航空公司、批发商、旅行社、广告商、本地社区团体）建立联系并保持联络，借此增加团体及会议业务量，包括客房销售、餐饮销售和宴会服务等。宾客体验： 为宾客提供各种信息（如：忠实计划、本地景点、餐厅、设备信息），以提升宾客体验。 安排酒店会议及业务团队活动，与其它酒店级部门进行协调，共同完成销售部门同潜在客户达成的协议中所规定的各项服务。 同有关部门交流所有相关信息，包括即将抵达的贵宾、大型团体或其他重要宾客的要求和特殊需求。 主管各种营销活动，增销各种酒店服务、产品及设施。企业责任： 发现降低营销效果和酒店整体销售情况的运营问题，同相关部门协作共同解决。 提升酒店与品牌在本地的知名度，有时可能需要作为酒店代表接受媒体采访等。 同本地社会团体的业务领导、官员和代表保持密切联系，确保酒店能经常获得高规格的曝光度。 高效推广、宣传酒店的环保与可持续发展元素，通过此类信息获得新业务机会。 同广告机构、咨询公司和其它供应商开展合作，扩大广告投资效益，确保广告体现品牌形象。 完成其它分配的任务。可能需要担任值班经理。任职资格：市场营销或相关专业学士及以上学历或同等学历，4 年及以上服务业或酒店业市场营销或相关工作经验，需具备直接管理销售团队经验。需要熟知本地业务及业务趋势。必须掌握本地语言。能同时使用其它语言者优先。

岗位职责： 1、参与制定集团发展规划、年度计划，建立和完善集团财务管理体系和制度流程。 2、编制财务分析报告，满足企业运营需求，为集团战略决策提供依据:监控集团主要财务指标变动，定期向集团管理层汇报，并提供应对建议。 3、牵头制定集团年度经营目标和经营预算，并组织名板块进行分解，分解到月、责任到人。 4、组织统筹集团整体财务核算工作，制定规范财务核算管理办法:组织统筹集团报表管理工作，保证及时准确性。 5、负责审核各项结算业务，监督各项资金及时送行工作，审核日常收入报表。 6、负责研究国家税收政策，建立集团税务管理制度组织集团税务筹划工作，汇编集团年度税金预算，监督集团税务成本控制，审核集团税务统计与分析。 7、负责本部门的团队建设，指导、激励、培养和管理本部门员工。 任职资格： 1、8年以上餐饮或供应链行业财务管理经验，5年以上上市公司财务总监或同等岗位经验。 2、具备跨区域、多业态财务管理经验，熟悉餐饮连锁门店运营或供应链全流程管理。 4、具有上市公司企业管理、财务管理、资金管理等方面知识。 4、参与过较大投资项目的分析、论证和决策 5、有上市公司财务体系建设经验。 工作地点：广东省中山市万谷广场四楼（中国万天控股中山分公司）

岗位职责 1、全面负责餐饮部、客房部各项行政管理工作,制定并实施各项经营计划。 2、负责餐饮部和客房部整体经营和运作，并制定工作计划。 3、负责实现运营部门的营业收入、利润指标。 4、确保部门成本及各项费用，得以良好的控制。 5、制定部门的年度预算，并确保部门的经营费用控制在预算之内。 6、与各厨师长、餐厅经理一起筹划和设计菜单，研发各类餐饮产品。 7、协调与其他部门的工作关系，确保宾客满意度及服务质量。 8、制定餐饮及客房推广策略，督促员工做好酒店各类产品的推广工作，提高酒店整体收入。 9、对所辖部门的设备、物资、用具等严格管理。 10、严格管控各厨房、餐厅、客房部门食品安全工作，并落实集团和酒店各项食品安全生产政策。 岗位要求 1、大专以上文化程度；5年以上国际品牌酒店同岗位工作经验，有餐饮管理背景优先考虑。 2、具有组织协调能力、应变能力、经营能力以及文字表达能力和信息管理能力。 3、具有较强的责任心、勤奋刻苦和工作奉献精神。

Based within the Kitchen Department at Mandarin Oriental, Guangzhou, the Executive chef is responsibility for directing training, supervising, planning, coordinating, of all areas within the culinary department, ensuring quality products for our guests, and secure profit margins while always maintaining the corporate image of the company. Duties and Supporting Responsibilities Able to lead successful our culinary and stewarding teams according to brand standards. Enforce and follow strictly all food & hygiene related government requirements. Enforce and ensure that all FLHSS / HACCP /Sustainability and general Brand Standards are consistently in place, checked and correctly applied. Ensure Other Expenses + Food Cost are managed within budget and improvement recommendations are provided based on menu engineering and sales statistics. Oversee and lead Waste Management solutions and ensure compliance with all regulations. Active involvement in commercial activities /promotions to growth awareness + profitability. Share the interest and passion for new developments and creativity to ensure an everchanging F&B offering. Job Requested: Minimum of 3 years’ experience in the same position in an international five star hotel. Excellent communication of both spoken and written English and Chinese. Strong leadership skills and interpersonal skills. Create and develop new dishes and recipes by keeping up with the latest market trends. Constantly strive to improve kitchen operating procedures. Carry out other duties as and when requested by management. Identify areas of improvement through suggestions.

1、代表酒管集团与所有合作加盟投资人保持良好沟通和合作关系，系统性建立投资人信息档案库并定期维护，提升投资人粘度和信任； 2、统筹处理业主诉求，建立专项工作机制，积极沟通协调与妥善处理及备案； 3、全链条加盟服务管理，从签约加盟、筹备筹建、开业运营等全链条服务覆盖，协同酒管集团各部门完成加盟店的专项服务工作； 4、统筹协调加盟店各项应收款项的缴收工作； 5、建立投资人信息报送体系，确保内外部信息沟通一致性。 岗位要求： 1、有中高端连锁酒店品牌加盟服务管理工作经验优先，熟悉酒店业务管理和加盟事务工作； 2、有一定合约管理及法务管理知识储备； 2、沟通表达能力强，能主动、妥善解决问题，踏实务实，正直诚信。

岗位职责： 1.全面主持交流中心（会所）的管理工作，制定年度业绩目标和经营发展战略方案，整体营销策划方案，实现经营管理目标； 2.收集市场信息，掌握市场动态，发掘市场机会，主持制定业务目标和业务计划，对经营结果负责，实现业绩指标； 3.负责经营管理团队的建设，持续提升会所整体的组织、服务能力； 4.考核各项管理工作，及时检查各工作流转程序的各个环节，发现问题及时处理，保证各项工作的正常运转； 5.定期组织员工学习服务技能与技巧，帮助员工不断提高自身素质与技能； 6.负责提升经营场所形象，有创新能力，有创意、会宣传，不断提升影响力和知名度。 任职要求： 1.10年以上高级会所、星级酒店等行业餐饮运营管理经验工作经验，懂（中、西）餐饮行业； 2.承压能力强，良好的经营意识，以业绩目标为导向； 3.具有良好的协调、管理及开拓能力，服务意识好。

酒店位处广交会展会所在的琶洲区域,窗外可见广州地标小蛮腰夜景,网红打卡酒店。同时位处琶洲西区省级数字经济开发区（微信总部,阿里总部所在区域）,酒店竞品较少,产品稀缺！ 1、本科及以上学历，酒店管理、市场营销、工商管理、旅游管理等相关专业优先； 2、至少5-8年酒店行业销售工作经验，其中需包含不少于3年以上销售管理岗位工作经验；（如：高级销售经理、销售副总监、销售总监） 3、有连锁酒店集团销售管理经验、或成功开拓过大型企业客户（如 500 强企业国企、政府机构）优先； 4、熟悉酒店收益管理逻辑，可结合淡旺季、节假日调整价格体系和促销策略，推动客房出租率、平均房价（ADR）、营收总额（RevPAR）提升； 5、擅长开拓B 端核心客户（企业差旅部门、会展公司、旅行社、政府 / 事业单位采购部门），能独立对接大客户谈判（如年度框架协议、批量预订折扣）； 6、具备客户生命周期管理能力：可建立客户分层体系（核心客户、潜力客户、流失预警客户），通过定期拜访、定制服务（如企业专属入住流程）维护客户粘性，降低流失率； 7、熟悉商务客户需求（如高效入住、设施配套、餐饮服务），能联动酒店前厅、客房、餐饮部优化服务流程，提升客户满意度； 8、实时监测区域内同类型竞对酒店的动态（如价格、促销活动、客户合作清单），输出竞争分析报告并调整销售策略； 9、能承受销售业绩压力（如月度 / 季度 / 年度营收目标），在市场波动（如淡旺季、行业竞争加剧）时，快速调整策略，确保目标达成； 10、熟悉数字化销售工具（如通过各大短视频平台、直播推广酒店相关产品，或利用企业微信搭建客户社群）；

岗位职责： 一、人资系统化管理和人资风险管控 1、负责七尚酒店集团人力资源管理体系的建立和相关政策流程的制定，并根据酒店需求和实际经营情况的变化，不断更新完善；以提高生产力和优化人工成本。 2、根据集团实际情况，负责制定和完善集团组织架构、人员编制和岗位职责，并根据持续变化的外部环境定期更新和调整。 二、人才发展与培训 1、负责七尚酒店集团培训体系的建立，并根据酒店需求和实际经营情况的变化，不断完善和灵活调整培训方式。 2、负责集团公共培训课程计划的制定、实施和反馈评估；各部门培训的督导、考核及日常管理工作。 三、招聘和绩效评估 1、依据集团本部及合同项目外派管理团队岗位需求，完成相关的人员招聘、派遣及入职后的评估等工作。确保招聘岗位人员如期到岗，并符合岗位任职要求。 2、督导人事招聘经理实施对集团所有招聘渠道的日常维护和有效管理，并不断挖据新渠道。 3、实施集团人才库的储备及人才发展计划，持续提升公司雇主品牌影响力。 四、项目管控 1、依据集团人资管理体系的要求，实施对成员酒店及合同项目的专业导入及执行常态化专业管理和支持工作。 2、具体负责合同项目常态化人事管理及支持服务工作，定期对成员酒店进行技术支持及对酒店相关人力资源存在的问题给予协助处理。 3、依据集团培训管理体系的要求，实施对成员酒店及合同项目培训体系导入及执行常态化管理和支持工作。督导和协助集团合同项目建立和完善酒店培训管理体系，并实施对成员酒店的培训与质检工作。 任职要求： 1.本科以上学历，有相同岗位工作经验15年以上。 2.在酒店招聘、合同管理、薪酬制度、员工培训、绩效考核、事故预防、政府关系等方面具有丰富经验。 3.熟知国家、地区劳动法律法规及相关政策。 4.具备英语听说读写能力。 5.管理类专业，接受过系统的人力资源管理理论培训。 6.奢华酒店工作经历优先，对品牌文化的创立及推动有独特见解。

About Four Seasons Hotels and Resorts At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About Four Seasons Hotel Suzhou Nestled on a private island in Jinji Lake, Four Seasons Hotel Suzhou emerges as a tranquil oasis embraced by lush gardens and sparkling waters. As an urban resort, it stands just steps from the city's coreyet within its bounds lies a tranqull sanctuary, where the hustle of downtown softens into serene privacy. The Hotel features 199 guest rooms and suites complemented by 11 standalone villas, providing an idylic sanctuary for family gatherings, romantic getaways, or business stays. About the role Reporting to the General Manager, this dynamic role oversees all operational, financial and people related matters in Food & Beverage, leading Culinary, Restaurant, Bar, Room Service and Banquet. To thrive in the role, the ideal candidate will have a solid track record in high quality and high volume operations, a thirst for multi-tasking and a hunger for delivering results, by cultivating a team culture that is fun, performance driven and constantly looking to evolve. The role balances the critical importance of strategic high level leadership with the day to day management of the operation, by developing and engaging the team, problem solving and delivering results for the business, from a people, product and profit perspective. The culture of Four Seasons is dynamic, fast-paced and responsive to business priorities. On offer is a strong sense of achievement, professional growth and the opportunity for industry recognition. What you will do Manage the day-to-day life of the Division, both at the operational and administrative levels Directing and controlling the activities of the various departments of the F&B Division to ensure the application of the Four Seasons quality standards, policies and procedures Monitor and explain the Profit and Loss statements, the Weekly Reports, and the Labor Reports to other members of the staff such as the Director of Finance Performing the necessary controls in all areas of the F&B Division to ensure that quality standards are met Prepare and conduct annual performance reviews in accordance with hotel policy and to inform management of any developments within the department Participate in the development of the team through personalized monitoring of each member of his or her team and by proposing training actions to improve individual performance Conducting recruitment interviews according to the Four Seasons Quality Criteria and conducting our "Evolve Interview Guide" to ensure that staff are well informed about the department's objectives and hotel policies Monitor the proper management of the Department's payroll Establish rational annual income and expenditure plans for the F&B Concentrate efforts on maximizing the Department's profit and controlling costs Contribute to the development of the hotel's annual marketing plan, taking advantage of all Departments to increase revenue and improve the hotel's image Work closely with the General Management, Chefs and Beverage Leaders to design the menus, offerings and corporate activations Communicate with all Departments of the hotel on business fluctuations and developments, special guests and groups Develop excellent relationships with guests, regulars and group contacts in order to provide a quality and personalized service to the clientele Be present on the operations and to position oneself as an interlocutor of choice Provide a personalized follow-up for each client during their stay. Ensure that there is attention in the room every day and that all customer requests are followed up Be an ambassador of the Four Seasons philosophy and ensure that it is understood and respected by all Work in harmony with colleagues and supervisors Track record of building, maintaining and leveraging positive & productive ownership relations, working collaboratively to achieve mutual goals Build effective relationships with all key stakeholders and create an environment that supports collaboration and involvement Key Components Set strategic and operational direction in collaboration with the exec leadership team Provide dynamic leadership, coaching and feedback, development plans and succession plans for current and future leaders. Nurture a culture of connection craftsmanship and character, allowing people space to be themselves, whilst aligning teams with shared goals Drive performance, by setting metrics and benchmarks, identifying ways to improve how we do things and leading the way with industry trends Maintain a visibility in the operation at key times to support operational teams and the guest experience Proactively seek the industry’s top talent, ensuring we have the right people in the right roles, at the right times Develop strong internal relationships internally across the hotel, with our owners, suppliers and contractors Drive profitability by closely managing labour and operating expenses through effective scheduling, budgeting, menu engineering, purchasing decisions and stock control What you bring 3+ years' experience in a Director of Food and Beverage role in a luxury 5* hotel with a high focus on quality whilst operating at high volumes Understanding of the Chinese market, with preference given to candidates who have experience in China A leadership style that is authentic, engaging and strategic, based on identified business priorities A positive, can-do attitude that shows resilience and maturity with strong communication skills Understanding of luxury components, with a sharp attention to detail and high focus on service A Good command of both written and spoken Chinese and English Work authorization in China is a must What we offer Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Employee Discount for stays at any Four Seasons worldwide Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals

【岗位职责】 1、全面负责酒店日常运营管理工作，制定并执行酒店经营策略，确保完成各项经营指标； 2、统筹酒店各部门（前厅、客房、餐饮、安保等）的协调运作，优化服务流程，提升客户满意度； 3、监督酒店服务质量及卫生标准，定期检查设施设备维护情况，确保符合行业规范； 4、负责酒店成本控制及预算管理，分析经营数据并提出改进方案，提高盈利能力； 5、处理突发事件及客户投诉，维护酒店品牌形象，建立良好的客户关系； 6、负责团队建设与管理，包括员工培训、绩效考核及人才梯队培养。 【岗位要求】 1、具备5年以上高星级酒店或大型度假村管理经验，熟悉酒店运营全流程； 2、出色的领导力与决策能力，能高效统筹多部门协作； 3、精通酒店成本控制、收益管理及市场营销策略； 4、具备优秀的客户服务意识及危机处理能力； 5、对旅游度假行业有深刻理解，能适应高强度工作； 6、持有酒店管理相关资质证书者优先。

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.  If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.     The Commercial Director is responsible for the overall strategic management of the hotel by establishing effective working relationships with senior team members, in particular the General Manager, Director of Operations, Director of Finance and Director of Human Resources. This role provides support and advice to the General Manager in strategic planning and overall business goals relating to business development issues of the brand and the hotel, protecting and guarding corporate standards, brand integrity and hotel image.    What will I be doing?   As the Commercial Director, you will be responsible for performing the following tasks to the highest standards:  • Assist the General Manager to complete all work related to revenue and marketing of the hotel, completing work assigned by the General Manager.  • Responsible for the management of Sales, Banquet Sales, Revenue Management, Reservations, and Marketing Communications.  • Lead the hotel business team to achieve relevant key indicators, including but not limited to managing the hotel's continued profitability, ensuring the hotel's revenue and profit, and guest satisfaction to meet or exceed the standard requirements.  • Develop the hotel's annual / quarterly / monthly budget forecast and work plans, implementing them effectively.  • Participate in developing and implementing hotel and departmental policies and regulations.  • Develop marketing strategies and promotion plans to adjust to the market situation in real time.  • Supervise and drive the progress and implementation of marketing plans.  • Set clear objectives for business development, implement personal skill development, performance review trainings and other trainings.  • Monitor and evaluate current initiated marketing activities and market dynamics.  • Manage the internal operation of the department to ensure that the fixed assets and operational items of the department are well maintained.  • Conduct regular market research and obtain information about competitors.  • Set pricing strategies and sales targets for the hotel.  • Manage special projects and other related businesses.  • Ensure efficient use of departmental resources.  • Manage human resources within the department, including selection of recruiters, training of department staff, team building, employee performance evaluation, etc.  • Ensure that department staff are clear about the responsibilities assigned to them.  • Take immediate corrective action when the interests of the department or hotel are jeopardized.  • Manage customer relations and services, including customer needs, product and service knowledge, sales effectiveness, communication skills and customer feedback.  • Manage departmental expenses and budgets.  • Prepare a forecast of the department's monthly expenses and submit it to the hotel on the scheduled date.  • Control departmental costs in accordance with hotel policies to avoid waste.  • Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards.  • Ensure the filing of departmental documents and related information.  • Maintain communication with all operating departments within the group to maximize sales opportunities.  • Promote hotels in relevant industries at home and abroad.  • Actively participate in sales activities initiated by Hilton.  • Organize promotional trips for target markets.  • Maintain good relationship and communication with target markets at home and abroad.  • Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards.  • Respond to demands, adjust, and perform any reasonable tasks and additional responsibilities as directed by the hotel, industry and company.  • Adhere to hotel safety policies, emergency rules and procedures.  • Ensure employees fully understand and follow the contents of the employee handbook.  • The department reserves the right to change or supplement the job description if necessary.  • Perform any other reasonable duties assigned.  Qualifications - External What are we looking for?  A Commercial Director serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:  • Hospitality: Volunteer to provide unparalleled hospitality.  • Integrity: Do what you should do all the time.  • Leadership: Strive to be a leader in both your industry and your community.  • Teamwork: Actively promote teamwork spirit in all work.  • Ownership: take responsibility for your actions and make decisions.  • Now: Operate with urgency and discipline.  • Bachelor’s degree.  • At least 5 years of relevant management experience in international hotel chains.  • Good English and Chinese reading and writing skills.  • Able to formulate and implement operating budgets and business plans.  • Able to effectively market and position the brand at desired levels.  • Able to manage the Sales department.  • Able to assist the General Manager and Management in achieving the hotel's overall business objectives.  • Knowledgeable of political, economic and social issues, and market trends.  • Good communication, organizational and presentation skills.  • Able to lead, guide and develop employees.  • Knowledgeable of and able to deal with crisis.    What will it be like to work for Hilton?  Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Oversees and directs all aspects of the hotel operational departments which include: Front Office, Food & Beverage, Kitchen, Housekeeping, Engineering, Security, and Health & Leisure Department. Ensures these departments are well run by focusing on the following aspects: Maximization of revenues and profits, minimization of operating costs, implementation and follow up of service standards/team member training. Ensures highest levels of customer satisfaction.负责监督和指导酒店的运营部门，包括前厅部、餐饮部、厨房、客房部、工程部、安保部和健身及休闲中心。确保这些部门在以下几个方面的正常运营：提高收入和利润，降低运营成本，实施和监督服务标准/团队成员的培训。提高顾客满意度。 To support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues: in particular, the GM, CD, DOF and DHR.通过和管理层建立良好的工作关系来支持酒店的管理战略，尤其是和总经理，商务发展总监，财务总监和人力资源总监。 Fully contribute to the design of the hotel's business strategy.全力关注酒店的经营战略。 Actively participate in the key management issues in the property (CAPEX projects, refurbishment, training, customer service, and etc.)积极参与酒店内的管理核心项目（固定资产，装修改造，培训以及对客服务等）。 Ensure that costs are controlled in a detailed and structured manner. Analyze costs on a monthly basis and prepare action plans (cost per occupied room, food cost, beverage cost, payroll including overtime, other expenses, other outsource labor or services). 具有详细的成本控制方法。每月分析成本并制定行动计划（每间占有房的成本，食品成本，酒水成本，工资/加班工资，其他花费，以及外包费用等）。 Review and approval of all expense accounts for operations team.审核和批准营运部门的所有花费。

岗位职责 1.制定及执行酒店市场销售计划 2.酒店市场开发、客源组织和酒店客房、餐饮、会议的销售工作。 3.分析市场动向、特点和发展趋势，设立市场目标。 4.走访客户，根据市场变化，并不断改进服务工作。 5.审核服务活动的策划方案，组织员工工作。 6.签定住房优惠协议、旅行社房价协议及各种合作协议、认报刊合同、广告宣传服务协议。 7.统筹酒店内外的公关宣传工作;审阅酒店对外发布的宣传稿件。 8.对外通过接待、出访、新闻媒介等，对内做好各部门的推销和宣传活动等，管理美工制作，以达到酒店经营的宣传目标。 岗位要求 1.5年以上同岗位工作经验。 2.按照公司整体要求，制定和组织实施公司在市场策划、销售管理、客户服务和物业管理的战略规划。 3.负责项目可行性比选阶段的市场研究、客户分析、市场定位和营销推广方案设计。 4.负责监督和考核公司各项目的营销推广、销售进度、销售回款和客户服务等，支持和保障项目实施。 5.负责组织营销推广、销售执行、客户服务等方面专业人员的培训。 6.英语口语和书写流利。

Oversees the Sales& Marketing Department and works withthe Excom in achieving the hotel’s market positioning and revenue goals. 负责市场销售部的运作；与管理层共同努力，以实现酒店的市场定位和收入目标。 Provides support and advice to the General Manager instrategic planning and overall business goals relating to Sales & Marketingissues of the brand and the hotel. 在与市场销售有关的酒店战略计划和总体经营目标方面，向总经理提供建议和持，树立酒店良好的品牌形象。 Protects and guards Corporate standards, Brand integrity andHotel image. 维护集团的标准、品牌的一致性和酒店的形象。  Determines overall Sales & Marketing objectives and initiatives bestsuit the hotel. 具备设立最适合酒店的总体销售目标及行动方案的能力。 Produces and executes Sales & Marketing budgets and business plans. 具备制订和执行销售预算及经营计划的能力。 Effectively promotes and positions the brand and the hotel at itsdesirous level. 具备高效地推广和将品牌定位在理想的水平的能力。 Manages and administrates the Sales & Marketing department. 具备管理市场销售部的能力。  Assists the General Manager and the Excom in achieving the hotel’sbusiness objectives and revenue goals. 具备协助总经理和管理层达到酒店总体经营目标的能力。 Knowledge of market trends and behavior including political, economicaland social issues. 掌握政治，经济和社会方面的知识及市场趋势。 Excellent written and spoken Mandarin & English are a must. 必须有优秀的中/英文口头表达及书写能力。

【岗位职责】 与宴会会议总监和餐饮总监一起制定餐饮宴会销售计划 协助酒店新产品及服务的开发和推广 协助酒店市场战略的制订。 做计划或做决定时，要考虑外界经济情况 管理财务报告，财务分析、预算，制定部门的定价策略。 确保按照收入和开支预算实现经营目标。 与本部门及其他部配合工作。 预防和处理客人所关心的问题。 与客户谈判，确保满足客人的需要，同时又能够实现酒店的利润。 与客户保持有效的适当地交流，同时表现出专业的形象及工作方式。 对酒店 产品及服务要有高度了解，以便更好地向客人推销酒店的服务及设施。 根据酒店的目标和方向，制订合适的行政及沟通规定及程序。 拜访有潜力的客户，发展并保持与客户合作的关系。 遵守酒店酒店的员工守则。 遵守酒店酒店的政策及程序。 坚持不断的对自己的表现进行分析评估 完成上级交给的其他任务。 【岗位要求】 必须具备良好的说读写能力并理解工作中的主要语言 具备良好的读写能力，以便使沟通的过程更方便 需要良好沟通技巧包括口语及书写 最主要的任务是在团队中与其他员工工作中表现为团队的主管，这是最基本的直接管理 熟悉运用Internet, Delphi及其他主要计算机程序 对酒店及相应施设具有专业知识 具有公司，旅游中介公司及宴会销售知识 在责任范围内掌握领导才能和所有工作任务的知识 掌握并具有互联网及其它主要电脑软件方面的知识和经验 能够使用销售和前厅部电脑系统 对本地市场及国际市场有基本的了解 至少拥有2年国际连锁酒店的相关工作经验 有从事过婚礼策划行业者优先

【岗位职责】 1、 全面负责酒店的经营管理。 2、 建立、健全酒店的组织管理系统，使之合理化、精简化、高效化。 3、 负责实现酒店的营业收入指标和利润指标。 4、 负责制定酒店的经营预算和决算，提出更新改造和投资计划。 5、 落实酒店年度财务预算，向各部门下达年度工作指标。 6、 督促酒店维修保养工作和酒店安全管理工作。 7、 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 8、 做好酒店机构设置、员工编制及重要人事变更。 9、 指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。 【岗位要求】 1、 年龄45周岁以下，大专以上学历，相关管理专业。 2、 从事四星级及以上且单体酒店房量200间以上总经理岗位工作2年以上，5年以上相关高层管理工作经验。 3、 熟悉酒店各部门服务及管理流程。 4、 善于管理和经营团队，有经营意识和对数据敏感，事业心强。 5、 有较强的沟通、计划、决策和综合判断能力。

负责酒店内总收益发展，通过寻找各种资源、确保扩展收益机会。 Responsible for total revenue development within the hotel through sourcing, securing and maximising all sales opportunities. 职责义务： Duties & Responsibilities: 1.给总经理提供专业的咨询和行政支持服务, 以达到战略目标。 Provide a professional, advisory and executive support service to the General Manager to assist in meeting the strategic goals of the establishment. 2.参与战略业务和运营的筹备计划。 Participate in the preparation of the Strategic Business and Operating Plans. 3.分享制定酒店年度收益目标计划，包括房间、餐饮和运营部门。 Share in the establishment of revenue targets for the annual hotel Business Plan for rooms, F&B and minor operating departments. 4.依据市场调研结果, 负责所有收益部门的新产品开发和客户服务, 达到超越客人期望的一致目标。 As a result of evidence from market research, take responsibility for the development of new product and guest services in all revenue earning departments, consistent with the goal of exceeding guest expectations. 5.组织内部同事外部机构的公关活动、广告和组织营销活动。监督所有销售宣传、脉络和营销项目的质量和标准。 Direct the activities of the internal associates outside agencies on public relations, advertising and direct sales & marketing campaigns. Supervise the quality and standard of all sales promotional aids, collaterals and merchandising items. 6.配合收益管理总监，依据酒店趋势，提供及时相关的信息协助执行委员会做出正确的决定，以提高酒店的盈利能力。 In conjunction with Director of Revenue Management provide timely and relevant information on hotel trends, to enable the Executive Committee to make pro-active decisions to improve the profitability of the hotel. 7.分析竞争对手酒店的活动，包括他们的客户基础，以发展和稳固新的业务并抢占市场优势。 Analyse the activities of competitor hotels, including their customer base, with the aim of developing and securing new business and providing a market advantage. 8.作为指导，积极参与酒店、行业和顾客组织的展会，会议和促销活动。 As directed, participate in trade shows, conventions and promotional events, within the hotel, the industry and customer organisations. 9.管理所有销售和行政同事，以确保所有人共同实现酒店现有和未来的收入预算。 Management of all Sales and administration associates, ensuring they are working towards achieving the hotels revenue budget for the existing and future years. 10.依据市场反馈和市场条件，参与开发和评估房价架构以及各部不同市场领域可使用的条件。 Participation in developing and reviewing rate structures and conditions applicable to various segments, based on market feedback and market conditions. 11.确保所有客户总监、销售经理和销售主管提供清晰和详尽的客户档案，包括每次拜访客户的信息以及结果。 Ensure all Account Directors, Sales Managers & Executives maintain clear and detailed files on all clients including information on results of each sales call. 专业知识技能： Job Knowledge / Skill: 1.领导能力  Leadership skills 2.管理技能  Management skills 3.战略眼光  Strategic vision 4.谈判能力  Negotiation skills 5.组织和时间管理技能 Organisational & time management skills 6.分析和数据技能  Analytical and numerical skills 7.销售与营销技巧 Selling & Marketing skills 8.亲和力和执委会和业主关系 Rapport  Building with fellow EXCOM and Owner Relation 9.较强的书面英语和汉语 Strong written English and Chinese language 10.销售和市场营销经验、执行操作管理、国家和国际相关工作经验者优先。Rich experience of extensive Sales& Marketing . Line operations management and national andinternational related experience preferred.

餐饮总监作为酒店行政委员团队一员共同为酒店做出关键性战略以及运营决策。主要负责餐饮运营包括所有餐厅，厨房，酒吧以及酒廊，宴会，送餐服务及酒吧。 The Director of Food and Beverage formspart of the Hotel Excom team who collectively make key strategic and operationaldecisions for the Hotel. The Director manages the Food & Beverage Operationwhich includes all restaurants, kitchens, bars & lounges, banqueting, roomservice and private bars. The primary responsibilities for this position are toensure our guests receive the highest level of food quality and service, manageand develop a team, devise and monitor an annual budget, manage labor controland operating expenses and develop relationships with key suppliers andindustry associates. 职责义务： Duties & Responsibilities: 1.始终提供专业的，良好的服务。 Consistently offer professional, friendly andengaging service. 2.领导管理餐饮部门每天的运营，确保所有服务达到标准。 Lead and manage the day to day operations ofthe Food & Beverage Division ensuring all service standards are followed. 3.制定新的促销，菜单以及革新理念；创造一个满意的美食目的地提供给酒店以及外来客人。 Drive innovative promotions, menus andconcepts; creating a F&B destination of choice for both Hotel and externalguests. 4.领导以及支持所有餐饮部门达成财务运营指标。 Lead and support all Food & Beveragedepartments in the achievement of their financial and operational targets. 5.准备年度预算以及管理执行。 Prepare annual budgets and administer in afiscally responsible manner. 6.有效的执行控制餐饮，人工以及运营费用。 Implement effective control of food, beverage,labour and operating expenses throughout the F&B division. 7.帮助准备年度战略计划以及完成目标。 Assist in the preparation of the annualstrategic plan and achieve the goals and targets therein. 8.确保客人服务标准的执行以及始终如一的寻找方法提升产品服务创造利润。 Ensure the implementation of standards in guestservice and constantly seek out ways to improve product and service as well asincrease volumes and profits. 9.监督筛选，培训以及同事的发展确保招聘的有效完成。 Oversee the selection, training and developmentof all Colleagues to ensure timely recruitment and career growth. 10.跟进部门政策，程序以及服务标准。 Follow department policies, procedures andservice standards. 11.跟进所有的安全政策。 Follow all safety policies. 12.其他任务的分配。 Other duties as assigned. 专业知识技能： Job Knowledge / Skill: 1.个人需具备强大的餐饮知识，创造力天赋，具有丰富的奢华及地标酒店餐饮经验，具有良好的商业头脑，良好的工作职业道德，以及管理能力。 The individuals who have a solid knowledgeof food & beverage, have creativity and flair, rich experience in luxuryand landmark hotels, and are able to evidence good business acumen, a strongwork ethic and people-management skills. 2.具备10年以上餐饮行业经验管理经验，大学文凭，具有专业的酒店饭店管理以及商业管理能力，或者类似要求的经历。 At least 10 years of management experiencein the catering industry, university diploma, professional hotel management andbusiness management, or similar experience. 3.熟悉食品原材料采购、储藏和厨房生产、餐厅服务全过程，善于安排各个环节的工作，能保证餐饮管理的协调发展。 Familiar with the whole process of food rawmaterial procurement, storage, kitchen production and restaurant service, goodat arranging all aspects of the work, to ensure the coordinated development ofcatering management. 4.具有创造性，熟识江浙沪市场并能洞察本地及国际餐饮潮流趋势。 Creative, familiar with Jiangsu, Zhejiangand Shanghai markets and insight into local and international restaurant trends. 5.爱护和关心员工，有激励和调动员工积极性的能力。 Caring and caring for employees, have theability to motivate and motivate employees.

岗位职责：  1、负责总裁日常对内、对外行政事务的处理。   2、负责处理总裁日常公务，及往来邮件、公文的处理。  3、负责总裁出行安排，包括票务处理、陪同出行等。  4、完成总裁交办的其他工作。  任职要求：  1、985/211本科及以上，英国、澳洲留学优先，英语作为工作语言； 2、有良好的沟通表达能力、抗压能力强、有快速独立解决问题的能力；  3、国际连锁酒店工作经验优先；  4、工作地点：新加坡，工资待遇：4500-6000新币；

岗位职责 1、负责餐饮部行政管理工作,制定并实施餐饮经营的所有计划。 2、负责实现部门的营业收入指标和利润指标。 3、与行政总厨一起筹划和设计菜单，开发当地需求的餐饮产品。 4、协调与其他部门的工作关系，确保宾客得到满意的餐饮产品和良好的服务。 6、制定餐厅推销策略，督促员工做好食品饮酒水的推销工作，提高餐饮销售收入。 7、建全物资管理制度，对餐厅的设备、物资、用具等严格管理。 岗位要求 1、大学以上文化程度；3年以上同岗位国际五星级酒店工作经验。 2、精通本部门的业务知识，熟练掌握中餐、西餐、酒吧、宴会的技能及管理技巧。 3、熟悉 食品原材料采购、储藏和厨房生产、餐厅服务全过程，善于安排各个环节的工作，能保证餐饮管理的协调发展。 4、具有食品原材料加工、餐饮成本核算方面的知识。掌握各种产品配方、各种食品原材料出料率标准，控制产品质量和成本消耗。 5、具有社会活动能力、组织领导工作能力和实际工作能力；善于调动餐饮 部各级管理人员的积极性。

Pre-opening project in Yangtze River Delta 长三角地区筹备酒店项目预备人才 About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together. Key Responsibilities: - Provide functional direction to hotel sales and marketing leadership within assigned region to optimize results through proactive planning and execution of marketing and sales plans and strategies which ultimately stimulate demand for room nights, drive incremental revenues, and drive market share; - Produce the Annual Revenue Plan, Marketing Budgets and Forecasts; - Coordinate all methods of maintaining and increasing business volume. This includes advertising, sales promotion, personal selling, publicity, community relations, special sales projects, etc.; - Review regularly the Public Relations activities to ensure high awareness of the hotel in the local and national media; - Responsible for property adherence to Sales SOPS, Sales Systems, Sales standards and Programs; - Work as an integral member of the development and asset management team, in seeking new business opportunities and delivering data as required to assist in decision making as well as presenting to prospective owners of new projects; - Work with Revenue Management as needed on Market Analysis to provide Competitive information for strategies planning, advise Customer research trending for existing, new development and pre-opening hotels. Qualifications: · Luxury Hospitality segment experience will be preferred. · 3+ years as Director of Sales & Marketing at international hotels. · Pre-opening experience will be preferred. · Strong interpersonal skills & leadership. · Good knowledge of Revenue Management. · Achieves goals and objectives and manages with regular performance checks. · Fluent written & spoken English. . Familiar with Yangtze River Delta market will be highly advantageous.

负责酒店事业部（旗下3家酒店）的财务部统筹管理工作，基于公司的业务发展战略，建立和维护各类关系，包括不限于银行、基金、信托、合作企业等金融机构、合作方及资方，助力公司经营目标的达成，维护公司利益。 Responsible for the overall management of the financial department of the Hotel Division (three hotels under the company), based on the company's business development strategy, established and maintained various relationships, including but not limited to banks, funds, trusts, cooperative enterprises and other financial institutions, partners and investors, to help the company achieve its business objectives and safeguard the company's interests. 职责义务： Duties & Responsibilities:  1.督促酒店建立健全会计核算制度，检查会计制度的执行情况，对会计核算工作的质量进行监督。 Urge the hotel to establish and improve the accounting system, check the implementation of the accounting system, and supervise the quality of accounting work. 2.督促酒店建立健全财务管理制度，完善财务监督机制，检查酒店执行国家财经法律、法规、制度及遵守财经纪律情况，对财务活动的合法性进行监督。 Urge the hotel to establish and improve the financial management system, improve the financial supervision mechanism, check the hotel's implementation of national financial laws, regulations and systems and compliance with financial discipline, and supervise the legality of financial activities. 3.审核酒店拟订的年度财务预、决算方案，资金使用和调度计划，筹资、融资和投资计划，利润分配或弥补亏损方案。 Review the annual financial pre-budget and final account plan, fund use and scheduling plan, financing, financing and investment plan, profit distribution or loss making plan formulated by the hotel. 4.对酒店产权转变、资产核销、资产重组、对外投资、债务担保、资产抵押等重大财务活动的决策程序和实施执行情况进行监督。 Supervise the decision-making procedures and implementation of major financial activities such as hotel property rights transformation, asset write-off, asset reorganization, foreign investment, debt guarantee, asset mortgage, etc. 5.审核酒店财务报告，评价和报告其经营管理业绩。与酒店总经理一起，共同对财务报表和报告的质量负责。 Review the hotel's financial reports, evaluate and report its operating and management performance. Together with the hotel General Manager, responsible for the quality of financial statements and reports. 6.与酒店总经理联合审批规定限额范围内的公司经营性、融资性、投资性（对外、对外）支出； 对酒店授权范围内的贷款担保事项负责。 Jointly approve the company's operating, financing and investment (external and external) expenditures within the prescribed limits with the general manager of the hotel; Responsible for the loan guarantee matters within the scope of the hotel's authorization. 专业知识技能： Job Knowledge / Skill: 1.财务管理、会计、金融相关专业。 Major in financial management, accounting and finance. 2.具有3年以上财务负责人工作经验。 More than 3 year working experience as a financial officer. 3.通晓财务、会计、金融、税务知识、掌握法律相关知识，具备基本计算机应用知识。 Have a good knowledge of finance, accounting, finance, tax, legal knowledge and basic computer application knowledge. 4.熟练运用会计电算化，熟练使用财务软件。 Skilled in accounting computerization and financial software. 5.具有一定的外部关系协调和统筹管理能力。 Have certain ability of external relationship coordination and overall management. 6.良好的团队领导力、协作能力，优秀的沟通、分析能力，对企业忠诚度高。  Good team leadership, collaboration skills, excellent communication and analysis skills, and high loyalty to the enterprise.