岗位职责： 1、协助部门负责人对全国门店的运营管理，制定并执行年度经营计划，确保完成各项业绩指标； 2、负责进行辖属门店营销渠道的开拓： 营销渠道开发、异业联盟的推动、集团大客户的开发和网络渠道维护； 3、重点店、立项店、攻坚店下店进行一周以上的业绩攻打与帮扶; 4、负责督导辖属区域酒店的团队建设与管理，包括关键岗位人才选拔，督导店总工作的培训支持、考核和激励，推动梯队人才培养计划的执行； 5、负责督导辖属酒店的各项品质提升方案的制定和实施； 6、维护与业主、合作伙伴等外部关系，确保业务顺利开展； 7、协同推动区域内对接工程及项目改造实施、推进开业运营验收等流程梳理。 岗位要求： 1、大专及以上学历，酒店管理、旅游管理、工商管理等相关专业优先； 2、曾任中高端店总三年以上，且有3年以上的区域或总部运营和管理以上任职经验； 3、有较强的市场及销售能力，能带教店总进行筹备及爬坡门店的业绩提升； 4、优秀的沟通协调谈判能力，思维灵活，具备创新意识，能独立策划开业营销方案； 5、具备较强的抗压能力及责任心，目标导向，结果驱动。

Based within the Kitchen Department at Mandarin Oriental, Guangzhou, the Executive chef is responsibility for directing training, supervising, planning, coordinating, of all areas within the culinary department, ensuring quality products for our guests, and secure profit margins while always maintaining the corporate image of the company. Duties and Supporting Responsibilities Able to lead successful our culinary and stewarding teams according to brand standards. Enforce and follow strictly all food & hygiene related government requirements. Enforce and ensure that all FLHSS / HACCP /Sustainability and general Brand Standards are consistently in place, checked and correctly applied. Ensure Other Expenses + Food Cost are managed within budget and improvement recommendations are provided based on menu engineering and sales statistics. Oversee and lead Waste Management solutions and ensure compliance with all regulations. Active involvement in commercial activities /promotions to growth awareness + profitability. Share the interest and passion for new developments and creativity to ensure an everchanging F&B offering. Job Requested: Minimum of 3 years’ experience in the same position in an international five star hotel. Excellent communication of both spoken and written English and Chinese. Strong leadership skills and interpersonal skills. Create and develop new dishes and recipes by keeping up with the latest market trends. Constantly strive to improve kitchen operating procedures. Carry out other duties as and when requested by management. Identify areas of improvement through suggestions.

工作职责：Financial Accounting & Control：Best practice financial accounting processes in a robust control environment Overall management of the accounting records and financial reports of the hotel ensuring compliance with company, owner, statutory and fiscal requirements and timetables. Where applicable the above must include the accounts for Hilton’s branch or subsidiary. Ensure that the balance sheet is a fair reflection of the assets and liabilities of the hotel. The balance sheet must be regularly reviewed and reconciliations performed of all accounts. Ensure compliance with the management agreement with Hilton, and any Owner / Lease agreement. Maintain a focused system of internal controls, which will provide effective and efficient control over the hotel assets, liabilities, revenue and costs. Ensure compliance with company policy. Maintain control over the Hotel’s assets, liabilities, income and expenditure on behalf of both the Operator and Owner and provide management, leadership and accountability for the financial performance of the hotel. Ensure legal and tax compliance and that adequate insurance cover is maintained. Manage the pension scheme, where applicable, ensuring that adequate accounting, actuarial and legal controls are in place. Ensure valid permits and licenses have been obtained for such matters as importation, currency transfers and hotel operations （bars, clubs, casinos etc.）. Take responsibility for the safekeeping and updating of all leases and contracts, which may affect the financial status of the hotel. Liaise and co－operate with both Internal and External Audit. Ensure that an effective programmed of in－hotel audit is in place and that corrective action is promptly taken where required. Give particular emphasis to ensuring that all revenue is captured. Make use of a monthly control checklist. Conducts interim self－audits as required. Develop best practice financial accounting and control procedures. Financial reporting and control to be areas of continuous review and development with the aim of maximizing both impact and efficiency. Management Reporting：Focused, innovative and balanced reporting that stimulates management action Develop high quality management information and performance measurement that is timely, accurate. Reporting should be thought provoking and action oriented. Implement reporting that incorporates benchmarking, identification and measurement of key performance indicators, and use of the balanced scorecard. Reporting should not only look to historical performance within the hotel, but also outwards and forwards. Ensures corporate reporting is timely and accurate. Ensures that all corporate reporting is internally consistent and that, inter alia, Datalink report, Pro－plan system, management reports, trends of operation reports, incremental conversion reports, profit and loss statements, balance sheets and cash flow reports reconcile to the trial balance. Maintains proof of such reconciliations which are conducted each month. Business Support：Provision of the highest standards of financial and commercial support to the Business  Support and advice on financial matters to the General Manager and to the hotel team, including the interpretation of financial data. Review management information for the hotel and make proposals for the General Manager for value added initiatives. Where appropriate, play the “Devil’s Advocate” to challenge practices and proposals. Provide financial skills to support business development initiativesInformation Technology & Systems：Optimize the use of I.T. within the finance department to improve efficiency and information With Project Managers, support the implementation of financial and related systems in the hotel. With the ISM ensure proper use and maintenance of financial systems, including adequate security and back－up procedures. Acts as the guardian of the integrity of data flowing into the accounting system. Ensures that control process is sound in systems that interface directly or indirectly with the accounting system. Works with colleagues to ensure that errors are corrected at source and processes amended as required to eliminate rather than correct errors. Continually develops the usage of financial systems to ensure the highest levels of management reporting, processing and staffing efficiency and thereby return on investment.Investment Optimizing returns on capital investment Utilize project evaluation techniques to assist in directing investment to those projects which optimize returns for the projects. Prepare the annual capital plan and direct implementation of this plan, ensuring funding and necessary buying （eg. Owners） are in place so that the note can be kept at the highest possible standard. Prepare and review the AFE, ensuring financial accuracy and sound commercial and business judgment is applied to the process, and that authorization is obtained prior to commitment of the hotel to expenditure. Perform post investment audit on major capital investments. Communicates results of post investment reviews within the management team and ensures actions are taken to learn from such results and maximize returns. Ensure compliance with HI capital policy. Maintain proper control and recording of project spending.Looking Ahead：Operating against meaningful strategic plans and budgets with accurate forecasting Take a support role to the General Manager in hotel strategic planning. Emphasis on Master－Planning and “thinking outside the box” to identify value opportunities. Manage the formulation, review and approval process for budgeting within the hotel. Ensure a regular cycle of forecasting takes place within the hotel with content and detail appropriate to the needs of the operation. Provides alerts to senior management and to Area/Regional office via regular forecasts, outlook reports or via ad hoc reporting concerning positive or negative trends in the business. Works with colleagues and the General Manager to ensure consistency and accuracy of communication regarding future trends in the business. AVOIDS SURPRISES.Investment in People： Ensuring the best person in each job, in an environment of continuous development Recruit and retain the best people for the job. Make good use of succession planning to develop and replace individuals effectively. Establish and maintain good employee relations within the Finance Department.  Aim to maximize efficiency in the accounting department. We should aim for optimum staffing levels by joining and leveraging Nanjing FSSC. Recognize that a highly organized Accounts Office is often a sign of effective management. Develop the effectiveness of the hotel finance function through the ongoing training and development of the team. Lead and motivate the team to high levels of performance. Ensure you manage specific measurable objectives. Give regular feedback including appraisals. Both the Director of Finance and Assistant Financial Controller should have a personal development plan. Provide training to enhance the financial skills of the Management Team as a whole. Utilize tools such as Hilton University & Hilton LEXUE. Cash & Working Capital： Optimize cash position in an environment of tight control Minimize the level of working capital, with particular emphasis on the management of debtors, and receivables. Maintain accurate cash flow forecasts for at least one year ahead, and ensure adequate notice is given to Hilton, and to Owners, of any future cash requirements. Ensure full reconciliation of all bank accounts on a weekly basis. The highest standards of control must be always maintained over all cash and bank balances. The role of the Director of Finance is to establish robust credit control and credit management policies with the General Manager and the Commercial Director within the guidelines set out by Group policy and following best practice principles – once established the Commercial Director applies such policies and controls. It is the responsibility of the Director of Finance to ensure that controls over accounts receivable are being applied correctly and to take action to rectify any problems identified if they are not. The Director of Finance must review all accounts receivable with the Commercial Director monthly and ensure that there are no recoverability issues. It is the responsibility of the Director of Finance to maintain an appropriate reserve for bad or doubtful debts.Cost Management：Support the operation to optimize efficiency of the cost base Understand and measure the cost of drivers for the hotel. Utilize innovative analysis to stimulate thought and management action. Ensure that adequate purchasing procedures are in operation so that purchases of goods and services are made in the most cost－effective manner. Benchmark costs against other comparable hotels. Identify cost reduction opportunities. Manage financial risks of the business. Set an example for the hotel by operating an efficient and cost－effective finance department.任职资格： Bachelor’s degree and above. Financial/Accounting major and certificate, e.g. ACCA/ CPA are preferred. A minimum of 5－8 years of experience in finance, with at least 2－3 years in finance leadership role such as Finance Manager or Financial Controller. Maintaining rigorous adherence to financial regulations, standards, and internal controls. Proficiency in financial software and Microsoft Office applications. Knowledge of accounting principles, financial reporting standards, and budgeting processes is crucial. Advance Financial capability, including strong analytical skills to interpret financial data, create forecasts, and develop budget plans. Good verbal and written communication skills are required. Fluent in written and spoken English

工作职责：财务回报： 在预算内达成营收目标和员工销售目标，使利润率最大化。参与制定部门年度预算、酒店的营销计划、经营及财务计划。 拟定并执行销售计划，推动客房入住率明显上升，提高平均房价，提升业务量，增加餐饮和宴会销售。 审核每月报表和销售预测报告，分析当前和潜在营销趋势，协调各种活动增加营收与市场份额，并监督进展，确保业绩达到或优于既定营收计划。 制定、开发各种特别活动和销售活动，向潜在客户推广酒店业务。参加贸易展以及全国和本地大型营销活动，增加新业务机遇，为酒店提升营销机会。员工团队： 主管日常销售活动事务，计划并分配工作，为每个员工设定工作绩效目标。为员工提供教导、辅导并给予定期反馈，帮助解决各种员工矛盾，提升员工绩效，并对员工表现优异之处予以认可。 对酒店营销部门员工进行教育、培训和激励，促使酒店营收目标得以达成。确保员工获得完成工作职责所需的信息、市场数据以及各种工具与设备。 同关键客户和外部相关人员（如：宾客、航空公司、批发商、旅行社、广告商、本地社区团体）建立联系并保持联络，借此增加团体及会议业务量，包括客房销售、餐饮销售和宴会服务等。宾客体验： 为宾客提供各种信息（如：忠实计划、本地景点、餐厅、设备信息），以提升宾客体验。 安排酒店会议及业务团队活动，与其它酒店级部门进行协调，共同完成销售部门同潜在客户达成的协议中所规定的各项服务。 同有关部门交流所有相关信息，包括即将抵达的贵宾、大型团体或其他重要宾客的要求和特殊需求。 主管各种营销活动，增销各种酒店服务、产品及设施。企业责任： 发现降低营销效果和酒店整体销售情况的运营问题，同相关部门协作共同解决。 提升酒店与品牌在本地的知名度，有时可能需要作为酒店代表接受媒体采访等。 同本地社会团体的业务领导、官员和代表保持密切联系，确保酒店能经常获得高规格的曝光度。 高效推广、宣传酒店的环保与可持续发展元素，通过此类信息获得新业务机会。 同广告机构、咨询公司和其它供应商开展合作，扩大广告投资效益，确保广告体现品牌形象。 完成其它分配的任务。可能需要担任值班经理。任职资格：市场营销或相关专业学士及以上学历或同等学历，4 年及以上服务业或酒店业市场营销或相关工作经验，需具备直接管理销售团队经验。需要熟知本地业务及业务趋势。必须掌握本地语言。能同时使用其它语言者优先。

工作职责：作为市场销售总监，您将负责为酒店制定并实施销售和市场营销策略及战术计划，确保这些策略和计划得到有效落实。同时，监督策略和计划的实施效果，以达到市场占有率目标，并确保实现营收和客房销售目标。您的日常工作员工团队 管理日常事务，计划和分配工作。通过辅导和提供反馈培养团队并提高绩效，为员工制定绩效和发展目标，表彰表现优异的员工培训员工，确保他们按照标准实现酒店的营收目标，并拥有高效工作所需的工具为团队的发展创造一个良好的工作环境；紧密团结各部门，培养“一个团队”的意识负责酒店的外联事务：宾客、供应商以及其他联系人（如有需要）与主要客户和外部联系人建立并保持良好的合作关系，实现创效增收宾客体验为宾客提供信息（例如：会员计划、本地特色、餐厅和便利设施等信息），提升宾客体验安排在酒店内举办的会议及业务团队活动，与酒店其他级别部门协调配合，共同完成销售部门与潜在客户达成的协议中规定的各项服务与有关部门交流所有相关信息，包括即将抵达的贵宾、大型团体或其他重要宾客的要求和特别需求主导各种营销活动，向宾客追加销售酒店服务、产品及设施财务回报达成所有个人/团队销售目标，保证利润目标达成协助制定部门预算，财务计划及酒店的营销计划 制定并执行销售计划，推动客房入住率上升，提高平均房价，提升业务量，增加餐饮和宴会销售审核每月报表和销售预测报告，分析当前和潜在的营销趋势，协调各种活动以增加营收与市场份额，并监督进展，确保业绩达到或优于既定营收计划制定、开发各种特别活动和销售活动，向潜在客户推广酒店业务。参加酒店当地乃至全国的贸易展和重要市场营销活动，增加新业务机遇，为酒店提升营销机会企业责任与所在城市当地社区团体的重要业务领导、官员和代表保持密切联系，确保酒店经常获得高曝光度高效推广、宣传酒店的环保与可持续发展元素，通过此类信息获得新业务机会与广告机构、咨询公司和其它供应商合作，扩大广告投资效益，确保广告体现品牌形象提升酒店和品牌在当地的知名度和声誉，在媒体采访时担任酒店的形象代表发现市场营销活动和酒店整体销售绩效中的改进机会，与其他部门紧密合作任职资格：市场营销或相关专业学士及以上学历或同等学历 4 年及以上服务业或酒店市场营销或相关工作经验，需具备直接管理销售团队经验需要熟知本地业务及业务趋势 能说流利的中文，能使用英文作为工作语言

工作职责：作为市场销售总监，您将负责为酒店制定并实施销售和市场营销策略及战术计划，确保这些策略和计划得到有效落实。同时，监督策略和计划的实施效果，以达到市场占有率目标，并确保实现营收和客房销售目标。您的日常工作员工团队 管理日常事务，计划和分配工作。通过辅导和提供反馈培养团队并提高绩效，为员工制定绩效和发展目标，表彰表现优异的员工培训员工，确保他们按照标准实现酒店的营收目标，并拥有高效工作所需的工具为团队的发展创造一个良好的工作环境；紧密团结各部门，培养“一个团队”的意识负责酒店的外联事务：宾客、供应商以及其他联系人（如有需要）与主要客户和外部联系人建立并保持良好的合作关系，实现创效增收宾客体验为宾客提供信息（例如：会员计划、本地特色、餐厅和便利设施等信息），提升宾客体验安排在酒店内举办的会议及业务团队活动，与酒店其他级别部门协调配合，共同完成销售部门与潜在客户达成的协议中规定的各项服务与有关部门交流所有相关信息，包括即将抵达的贵宾、大型团体或其他重要宾客的要求和特别需求主导各种营销活动，向宾客追加销售酒店服务、产品及设施财务回报达成所有个人/团队销售目标，保证利润目标达成协助制定部门预算，财务计划及酒店的营销计划 制定并执行销售计划，推动客房入住率上升，提高平均房价，提升业务量，增加餐饮和宴会销售审核每月报表和销售预测报告，分析当前和潜在的营销趋势，协调各种活动以增加营收与市场份额，并监督进展，确保业绩达到或优于既定营收计划制定、开发各种特别活动和销售活动，向潜在客户推广酒店业务。参加酒店当地乃至全国的贸易展和重要市场营销活动，增加新业务机遇，为酒店提升营销机会企业责任与所在城市当地社区团体的重要业务领导、官员和代表保持密切联系，确保酒店经常获得高曝光度高效推广、宣传酒店的环保与可持续发展元素，通过此类信息获得新业务机会与广告机构、咨询公司和其它供应商合作，扩大广告投资效益，确保广告体现品牌形象提升酒店和品牌在当地的知名度和声誉，在媒体采访时担任酒店的形象代表发现市场营销活动和酒店整体销售绩效中的改进机会，与其他部门紧密合作任职资格：市场营销或相关专业学士及以上学历或同等学历 4 年及以上服务业或酒店市场营销或相关工作经验，需具备直接管理销售团队经验需要熟知本地业务及业务趋势 能说流利的中文，能使用英文作为工作语言

岗位职责： 1、统筹字节后海物业项目的全面管理，全面理解合同条款、服务范围和顾客期望，努力满足客户需求 2、分管字节项目项目人事、财务工作，负责拟定项目人才培养和梯队搭建，以及统筹各互联网项目整体预算与各项费用指标的实现，合理控制成本 3、负责制订项目所有工作目标和计划，进行相应工作协调 4、监督、检查设备设施、安全和环境管理等工作，负责各互联网项目各项应急预案及各类项目文件的编制、审核 5、协调公区内与其他小物业团队的沟通、配合工作 6、定期与客户进行业务回顾，以确保所提供的服务与客户的期望保持一致 7、做好各互联网项目各项外联工作，与政府部门建立良好的公共关系。 任职资格： 1、年龄要求：25-45岁； 2、学历要求：本科及以上学历； 3、工作经验要求：5年以上相关管理经验；管理场地的面积不少于10万㎡；必须具有互联网行业的工作经验； 4、技能要求：熟悉承包商投标流程和岗位管理；熟悉公司行政后勤运营管理相关工作内容，具备独立运作物业管理能力； 5、熟练掌握办公软件的使用；思路清晰，有较强的逻辑思维能力，处理事务有清晰的条理性； 6、在各类突发事件方面，具有丰富的经验，具备很强的应变处理能力，能够及时、有效解决实际困难和问题；具备良好的沟通、协调、组织及统筹管理的能力，具备良好的团队合作精神及极强的客户服务理念；英语流利可作为加分项。

岗位职责 1、全面负责餐饮部、客房部各项行政管理工作,制定并实施各项经营计划。 2、负责餐饮部和客房部整体经营和运作，并制定工作计划。 3、负责实现运营部门的营业收入、利润指标。 4、确保部门成本及各项费用，得以良好的控制。 5、制定部门的年度预算，并确保部门的经营费用控制在预算之内。 6、与各厨师长、餐厅经理一起筹划和设计菜单，研发各类餐饮产品。 7、协调与其他部门的工作关系，确保宾客满意度及服务质量。 8、制定餐饮及客房推广策略，督促员工做好酒店各类产品的推广工作，提高酒店整体收入。 9、对所辖部门的设备、物资、用具等严格管理。 10、严格管控各厨房、餐厅、客房部门食品安全工作，并落实集团和酒店各项食品安全生产政策。 岗位要求 1、大专以上文化程度；5年以上国际品牌酒店同岗位工作经验，有餐饮管理背景优先考虑。 2、具有组织协调能力、应变能力、经营能力以及文字表达能力和信息管理能力。 3、具有较强的责任心、勤奋刻苦和工作奉献精神。

The Role 岗位职责： 1. A member of the Guidance Team(Executive Committee), participates and contributes in the preparation and development of the Hotel's strategic and Business Plan. Provide inspiration all leadership with a clear vision and direction to team members to ensure delivery of the Capella brand values and vision, to create an amazing experience for all guests and teammates. 作为指导团队（行政委员会）成员，参与并协助制定和开发酒店的战略与业务计划。以清晰的愿景和方向激励所有领导层，确保团队成员践行嘉佩乐品牌价值与愿景，为所有客人和同事创造卓越体验。   2. Oversees and manages the daily operations of the Engineering department and ensures that all teammates comply with service standards, departmental policies and operating procedures set by the hotel. 监督并管理工程部的日常运营，确保所有同事遵守酒店制定的服务标准、部门政策及操作程序。      3. Ensures and provides flawless, upscale,professional and high-class guest service experiences as a role model and expertise in all Engineering related matters. Be an exemplary role model in inspiriting team members through strong demonstration of the Capella Culture and Service Philosophy. 作为工程相关事务的楷模与专家，确保并提供完美、高端、专业及高品质的宾客服务体验。通过有力展现嘉佩乐文化和服务理念，成为激励团队成员的榜样。 4. Manages the overall maintenance function of the property, ensuring compliance with local regulations, and Capella Hotel standards of operation. Develops, implements, and audits a comprehensive Preventive Maintenance Program for all equipment and other assets in accordance with manufacturer's specifications. 管理酒店的整体维护职能，确保符合当地法规及嘉佩乐酒店运营标准。制定、实施并审核全面的预防性维护计划，涵盖所有设备及其他资产，并符合制造商规格。 5. Establishes a regular well planned Guestroom Servicing Program. Directs maintenance activities to ensure the‘Primary Plant’ provides continuous and consistent utilities required for operations. 制定有计划的定期客房检修计划。指导维护活动，确保"核心设备"持续稳定地提供运营所需的公用设施。 6. Establishes an efficient system for the control, verification, storage and utilization of all fuel deliveries to the premises.Regularly inspect the entire building with particular attention on defective or deficient life safety features and to observe closely the condition of all operating equipment. Specific attention must be placed on areas of difficult access. 建立高效的燃料接收、核查、存储及使用管理系统。定期巡查整个建筑，特别关注存在缺陷或不足的生命安全设施，并密切观察所有运行设备的状态，尤其需重点关注难以触及的区域。 7. Drives implementation of corporate and government Life Safety procedures ensuring the perfect functional condition of all alarm systems, fire prevention and firefighting equipment, ensuring frequent inspections are carried out. 推动落实公司和政府的生命安全规程，确保所有报警系统、防火及灭火设备处于完好工作状态，并安排频繁检查。 8. Conduct property surveys to identify hazards to guests and employees recommending corrective action. Establishes rapport with guests and customers maintaining good customer relationship. 开展酒店巡查以识别对宾客和员工存在的危害，并提出纠正措施。与宾客和客户建立融洽关系，保持良好的客户关系。 9. Handles all guest complaints, requests and enquiries pertaining to Engineering related services. Directs subordinates to ensure productivity meets standards given in accordance with Hotel Design Standards and Criteria and Engineering Operations Manual.  处理所有与工程相关服务有关的宾客投诉、请求和问询。指导下属确保生产力符合酒店设计标准与准则及工程运营手册中规定的标准 10. Ensure new technology and equipment are embraced, improving productivity whilst taking work out of the system. Establish a well-organized Engineering store, maintaining close control on the consumption of material, stores and inventory control. Physical inventories of all supplies and operating equipment are to be taken on a monthly and aquarterly basis respectively. Ensures adequate materials are on-hand to perform routine maintenance and assists, if necessary, materials/procurement personnel with sourcing desired/required materials at the best price. 确保接纳新技术和设备，提高生产力，同时优化工作流程。建立组织有序的工程仓库，严格控制物料消耗、仓库及库存管理。所有用品和运营设备的实物库存需分别按月度和季度进行盘点。确保备有充足物料进行例行维护，并在必要时协助物料/采购人员以合理价格采购所需物料。 11. Reviews and approves all Purchase Requests involving Technical Services and installations, machinery, parts. 审阅并批准所有涉及技术服务、安装、机械及零部件的采购申请。 12. Develops and maintains a detailed Department Operations Manual that reflects policies and procedures, work processes and standards of performance within the Division. Ensures annual review to accurately reflect any changes. Maintains a comprehensive library of Manuals and Parts Lists for all operational equipment, as well as a completeset of up to date drawings for all areas and systems. Implement a comprehensive series of Emergency Procedures covering emergency situations in the event of Fire, natural events, elevator malfunction, building evacuation and similar occurrences. 制定并维护详细的部门运营手册，其中需反映部门的政策与程序、工作流程及绩效标准。确保进行年度审阅以准确反映任何变更。维护所有运营设备手册和零件清单的完整文库，以及所有区域和系统的全套图纸。实施涵盖火灾、自然灾害、电梯故障、建筑疏散及类似事件等紧急情况的一系列全面应急程序。 13. Responsible for preparing the annual Engineering Business Plan ensuring Divisional Objectives fully address business objectives of the hotel and needs of employees. Prepares and regularly updates Engineering Divisional Budget, in close cooperation with the General Manager and Director of Finance ensuring targets are met and costs are effectively controlled .Assists the General Manager in the preparation of Capital Expenditure Plan. 负责编制年度工程业务计划，确保部门目标充分契合酒店的业务目标及员工需求。与总经理和财务总监密切合作，准备并定期更新工程部门预算，确保达成目标并有效控制成本。协助总经理编制资本支出计划。 14. Reviews engineering log(s) and evaluates operating efficiency of equipment and related components. Controls and monitors utility consumption, proactively recommending actions to be taken to minimize waste, limit costs and improve levels of productivity. 查阅工程日志并评估设备及相关部件的运行效率。控制并监控公用事业消耗，主动提出建议措施以减少浪费、控制成本并提高生产力水平。 15. Responsible for ensuring that all hotel and governmental reports are compiled accurately and submitted in a timely manner.Instils training philosophies of the company and work closely with the Training Department developing Departmental Trainers, ensuring that managers and supervisors take an active role in training and development of teammates. 负责确保所有酒店及政府报告均准确编制并及时提交。灌输公司的培训理念，与培训部门紧密合作，培养部门培训师，确保经理和主管在同事的培训与发展中发挥积极作用。 16. Maintains strong working relationships with other departments to ensure effective communications for operational issues, serves as a role model for inter-departmental collaboration and support. Empower teammates to take ownership and responsibility in going beyond to exceed guest expectations. 与其他部门保持牢固的工作关系，确保有效沟通操作问题，成为跨部门协作与支持的典范。授权同事承担责任，全力以赴超越宾客期望。 17. Monitor performances teammates and provide effective performance feedback for improvements, recognition and performance appraisal as due. Mentor and guide individual teammates' growth and identify short to long-term goals to achieve and ensure high teammates engagement and welfare. 关注同事的工作表现，并提供有效的绩效反馈以促进改进、给予认可并按时进行绩效评估。指导并引导同事的个人成长，设定短期至长期目标以确保同事保持高度投入与良好福利。 18. Assists the higher management inupdating the Standard Operating Procedures in accordance to the hotel standards and business level by suggesting improvements to improve efficiency of work and performance. 通过提出改进建议以提高工作效率和绩效，协助高层管理人员根据酒店标准和业务水平更新标准操作程序。 Talent Profile 能力&技能需求： Bachelor's degree in Engineering field 工程领域学士学位 Minimum 10 years'experiences in similar role at luxury hotels/resorts 具备至少10年在奢华酒店/度假村担任类似职位的经验 Competent computing skills (e.g. Microsoft Office) 熟练掌握计算机技能（如Microsoft Office办公软件）

The Role 岗位职责： 1.Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.  2.Maintains a positive cost management index for kitchen and restaurant operations. Utilizes budgets to understand financial objectives.  3.Manages the Food and Beverage departments (not catering sales). Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. 4.Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.  5.Oversees all culinary, restaurant, beverage and room service operations.  6.Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.  7.Provides excellent customer service to all employees.  8.Responds quickly and proactively to employee's concerns. Provides a learning atmosphere with a focus on continuous improvement. Provides proactive coaching and counseling to teammembers.  9.Encourages and builds mutual trust, respect, and cooperation among team members. Ensures and maintains the productivity level of employees.  10.Develops specific goals and plans to prioritize, organize, and accomplish your work.  11.Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.  12.Sets clear expectations with the employees and team leaders and ensures that appropriate rewards are given if expectations are exceeded.  13.Provides excellent customer service.  14.Responds quickly and proactively to guest's concerns. Understands the brand's service culture.  15.Ensures that all employees, team leaders and managers understand the brand's service culture.  16.Sets service expectations for all guests internally and externally.  Talent Profile 能力&技能需求： Bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 10 years'experience in food and beverage, culinary, or related professional area. Experience and exposure in sales/marketing environment. Hospitality qualification or work experience preferred. Ability to identify needs with the twin acts of probing and listening. Strength of character coupled with determination and self-discipline. High level of self-confidence, enthusiasm and initiative.  Fine art of communication excellence. Ability to deal with different types of people. Effective use of psychology.

工作内容： 1、负责制定并执行市场销售策略，确保销售目标的达成，提升市场份额； 2、领导和管理销售团队，包括招聘、培训、绩效评估及团队激励，打造高效的销售团队；  3、分析市场动态和竞争对手情况，为产品定位和市场推广提供数据支持和策略建议；  4、拓展并维护客户关系，包括大客户管理和长期合作关系的建立，提升客户满意度和忠诚度；5、协调跨部门合作，如与市场部、产品部等紧密协作，确保销售活动的顺利进行和产品优化；6、监控销售数据，定期汇报销售业绩，并根据市场反馈调整销售策略，以应对市场变化。 岗位要求： 1、大专及以上学历，市场营销、商务管理或相关专业优先；  2、拥有5年以上市场销售或相关领域的工作经验，具备团队管理经验者更佳；  3、出色的市场分析和策略制定能力，能够根据市场变化迅速调整销售策略；  4、优秀的领导力和团队管理能力，能够激励团队达成销售目标；  5、强大的客户关系管理能力，擅长建立和维护长期稳定的客户关系；  6、良好的沟通协调能力和跨部门合作经验，能够有效推动项目进展；  7、熟练使用办公软件和销售管理系统，具备数据分析能力。

工作职责：Role Overview: The Director of Finance is an integral member of the hotel’s leadership team including General Manager, Director of Operations, Commercial Director, and Director of Human Resources. The role is responsible for all accounting and financial requirements for the Hotel in an environment of tight control. Providing financial support, advice and expertise to the General Manager and Hotel Team, with the aim of maximizing value. To develop the quality of the finance function within the Hotel. Key Responsibilities:1. Financial Accounting & Control：Best practice financial accounting processes in a robust control environment• Overall management of the accounting records and financial reports of the hotel ensuring compliance with company, owner, statutory and fiscal requirements and timetables.• Where applicable the above must include the accounts for Hilton’s branch or subsidiary.• Ensure that the balance sheet is a fair reflection of the assets and liabilities of the hotel. The balance sheet must be regularly reviewed and reconciliations performed of all accounts.• Ensure compliance with the management agreement with Hilton, and any Owner / Lease agreement.• Maintain a focused system of internal controls, which will provide effective and efficient control over the hotel assets, liabilities, revenue and costs. Ensure compliance with company policy.• Maintain control over the Hotel’s assets, liabilities, income and expenditure on behalf of both the Operator and Owner and provide management, leadership and accountability for the financial performance of the hotel.• Ensure legal and tax compliance and that adequate insurance cover is maintained. Manage the pension scheme, where applicable, ensuring that adequate accounting, actuarial and legal controls are in place.• Ensure valid permits and licenses have been obtained for such matters as importation, currency transfers and hotel operations （bars, clubs, casinos etc.）. Take responsibility for the safekeeping and updating of all leases and contracts, which may affect the financial status of the hotel.• Liaise and co－operate with both Internal and External Audit. Ensure that an effective programmed of in－hotel audit is in place and that corrective action is promptly taken where required. Give particular emphasis to ensuring that all revenue is captured. Make use of a monthly control checklist. Conducts interim self－audits as required.• Develop best practice financial accounting and control procedures. Financial reporting and control to be areas of continuous review and development with the aim of maximizing both impact and efficiency. 2. Management Reporting：Focused, innovative and balanced reporting that stimulates management action• Develop high quality management information and performance measurement that is timely, accurate. Reporting should be thought provoking and action oriented.• Implement reporting that incorporates benchmarking, identification and measurement of key performance indicators, and use of the balanced scorecard. Reporting should not only look to historical performance within the hotel, but also outwards and forwards.• Ensures corporate reporting is timely and accurate. Ensures that all corporate reporting is internally consistent and that, inter alia, Datalink report, Pro－plan system, management reports, trends of operation reports, incremental conversion reports, profit and loss statements, balance sheets and cash flow reports reconcile to the trial balance. Maintains proof of such reconciliations which are conducted each month. 3. Business Support：Provision of the highest standards of financial and commercial support to the Business • Support and advice on financial matters to the General Manager and to the hotel team, including the interpretation of financial data.• Review management information for the hotel and make proposals for the General Manager for value added initiatives. Where appropriate, play the “Devil’s Advocate” to challenge practices and proposals.• Provide financial skills to support business development initiatives.4. Information Technology & Systems：Optimize the use of I.T. within the finance department to improve efficiency and information• With Project Managers, support the implementation of financial and related systems in the hotel.• With the ISM ensure proper use and maintenance of financial systems, including adequate security and back－up procedures.• Acts as the guardian of the integrity of data flowing into the accounting system. Ensures that control process is sound in systems that interface directly or indirectly with the accounting system. Works with colleagues to ensure that errors are corrected at source and processes amended as required to eliminate rather than correct errors.• Continually develops the usage of financial systems to ensure the highest levels of management reporting, processing and staffing efficiency and thereby return on investment.5. Investment Optimizing returns on capital investment• Utilize project evaluation techniques to assist in directing investment to those projects which optimize returns for the projects.• Prepare the annual capital plan and direct implementation of this plan, ensuring funding and necessary buying （e.g. Owners） are in place so that the note can be kept at the highest possible standard.• Prepare and review the AFE, ensuring financial accuracy and sound commercial and business judgment is applied to the process, and that authorization is obtained prior to commitment of the hotel to expenditure.• Perform post investment audit on major capital investments. Communicates results of post investment reviews within the management team and ensures actions are taken to learn from such results and maximize returns.• Ensure compliance with HI capital policy. Maintain proper control and recording of project spending.6. Looking Ahead：Operating against meaningful strategic plans and budgets with accurate forecasting• Take a support role to the General Manager in hotel strategic planning. Emphasis on Master－Planning and “thinking outside the box” to identify value opportunities.• Manage the formulation, review and approval process for budgeting within the hotel.• Ensure a regular cycle of forecasting takes place within the hotel with content and detail appropriate to the needs of the operation.• Provides alerts to senior management and to the Area/Regional office via regular forecasts, outlook reports or via ad hoc reporting concerning positive or negative trends in the business. Works with colleagues and the General Manager to ensure consistency and accuracy of communication regarding future trends in the business. AVOIDS SURPRISES.7. Investment in People: Ensuring the best person in each job, in an environment of continuous development• Recruit and retain the best people for the job. Make good use of succession planning to develop and replace individuals effectively. Establish and maintain good employee relations within the Finance Department. • Aim to maximize efficiency in the accounting department. We should aim for optimum staffing levels by joining and leveraging Nanjing FSSC. Recognize that a highly organized Accounts Office is often a sign of effective management.• Develop the effectiveness of the hotel finance function through the ongoing training and development of the team. Lead and motivate the team to high levels of performance.• Ensure you manage specific measurable objectives. Give regular feedback including appraisals.• Both the Director of Finance and Assistant Financial Controller should have a personal development plan.• Provide training to enhance the financial skills of the Management Team as a whole. Utilize tools such as Hilton University & Hilton LEXUE. 8. Cash & Working Capital： Optimize cash position in an environment of tight control• Minimize the level of working capital, with particular emphasis on the management of debtors, and receivables.• Maintain accurate cash flow forecasts for at least one year ahead, and ensure adequate notice is given to Hilton, and to Owners, of any future cash requirements.• Ensure full reconciliation of all bank accounts on a weekly basis. The highest standards of control must be always maintained over all cash and bank balances.• The role of the Director of Finance is to establish robust credit control and credit management policies with the General Manager and the Commercial Director within the guidelines set out by Group policy and following best practice principles – once established the Commercial Director applies such policies and controls.• It is the responsibility of the Director of Finance to ensure that controls over accounts receivable are being applied correctly and to take action to rectify any problems identified if they are not.• The Director of Finance must review all accounts receivable with the Commercial Director monthly and ensure that there are no recoverability issues.• It is the responsibility of the Director of Finance to maintain an appropriate reserve for bad or doubtful debts.9. Cost Management：Support the operation to optimize efficiency of the cost base• Understand and measure the cost of drivers for the hotel. Utilize innovative analysis to stimulate thought and management action.• Ensure that adequate purchasing procedures are in operation so that purchases of goods and services are made in the most cost－effective manner.• Benchmark costs against other comparable hotels. Identify cost reduction opportunities. Manage financial risks of the business.• Set an example for the hotel by operating an efficient and cost－effective finance department.任职资格：• Bachelor’s degree and above. Financial/Accounting major and certificate, e.g. ACCA/ CPA are preferred.• A minimum of 5－8 years of experience in finance, with at least 2－3 years in finance leadership role such as Finance Manager or Financial Controller.• Maintaining rigorous adherence to financial regulations, standards, and internal controls.• Proficiency in financial software and Microsoft Office applications. Knowledge of accounting principles, financial reporting standards, and budgeting processes is crucial.

工作职责：Role Overview: The Commercial Director is a strategic leadership role accountable for maximizing the hotel’s revenue generation and profitability. This role requires establishing and maintaining strong collaborative relationships with hotel senior leadership team, regional commercial team and Revenue Management Consolidated Center （RMCC）. In conjunction with the General Manager, the Commercial Director plays a pivotal role in shaping strategic direction, achieving overall business goals, and upholding the brand’s integrity, standards, and image within the marketplace.The role will demonstrate a profound understanding of the hospitality industry, market trends, and competitive dynamics, and will lead a high－performing team of professionals in Sales, Events Sales, Revenue Management, Reservations, and Marketing Communications to achieve exceptional results and exceed customer expectations.Key Responsibilities:Strategic Planning & Execution:• Develop and implement short and long－term strategic plans to achieve the hotel’s revenue and profitability targets.• Identify and seize business opportunities by conducting market research, analyzing trends, and monitoring competitor activity.• Develop and execute marketing strategies and promotional campaigns to maximize brand awareness and market share.• Set pricing strategies and sales targets to optimize revenue generation.• Monitor and evaluate the effectiveness of marketing initiatives and adjust strategies as needed• Actively use Hilton’s sales tools and resources to deepen the understanding of customer patterns and assist in developing relevant products and packagesBusiness Acumen:• Develop and implement sales strategies to Optimize occupancy and rate across all market segments.• Identify and pursue new business opportunities and build relationships with key clients and industry partners.• Analyze market data and trends to optimize revenue management strategies and pricing decisions.• Monitor and report on sales performance against targets and develop action plans to address any gaps.Communication & Collaboration:• Foster effective communication and collaboration across all departments to ensure a seamless guest experience and maximize sales opportunities.• Collaborate efficiently with Revenue Management Consolidated Center （RMCC） to create high value for hotel performance.• Build strong relationships with internal stakeholders and external partners to support the hotel’s business objectives.• Represent the hotel at industry events and conferences to promote the brand and build awareness.• Communicate effectively with senior management and provide regular reports on business performance and strategic initiatives.Leadership & Team Management:• Build, manage, motivate, and empower a high－performing team to achieve business objectives.• Provide clear direction, set expectations, and delegate responsibilities effectively.• Foster a collaborative and inclusive work environment that encourages innovation and continuous improvement.• Conduct performance evaluations, provide constructive feedback, and support the professional development of team members.• Ensure compliance with company policies and procedures.Continuous Improvement & Innovation:• Stay informed about industry trends, best practices, and emerging technologies.• Identify opportunities for process improvement and implement innovative solutions to drive efficiency and enhance the guest experience.• Continuously evaluate the effectiveness of marketing and sales strategies and adjust as needed to achieve business goals.任职资格：• Bachelor’s degree and above. • Passion for the hospitality industry, and Customer－centric mindset.• A minimum of 5－8 years of experience in commercials, with at least 2－3 years in the commercial leadership role such as Commercial Manager or Commercial Director.• Experience with relevant systems and technologies, this includes of Delphi system, revenue management systems, CRM software, booking engines, and other relevant tools.• Advance business capability, include strategic thinking and planning, business acumen, Leadership management, influence and communication skill, Adaptability and resilience.• Fluent in written and spoken English

工作职责：Role Overview: As a catalyst for organizational excellence, the Director of Human Resources is accountable for developing a best－in－class workforce, cultivating an inclusive "Great Place to Work for All" culture. Acting as the strategic HR advisor to Hotel Executive Leadership, this role ensures all talent strategies, including but not limited to leadership development, talent acquisition, total rewards, performance management, team member relations, and compliance, effectively support business goals while strengthening both employer brand and team member experiences.Key Responsibilities:HR Strategy and Talent Development:• Be the strategic HR partner to Hotel Executive leadership, offering professional advice and delivering HR and Talent strategies, including talent and leadership development, Recruiting, Compensation and Benefits, performance reviews, team member relations, and compliance. • Collaborate with the Hotel Executive Leadership team to set up and align HR strategies and KPIS to support business success. • Forster a "Great Place to Work for All" culture at the hotel level and partner with the Hotel Executive Team to achieve DE&I targets.• Ensure full implementation of new projects and programs at the hotel, covering all aspects of HR management, including but not limited to Compensation & Benefits, Recruiting, Talent Management, HR Digitalization and Productivity Management. Provide feedback to GM and Executive Team and program owners for continuous improvement.• Develop and execute workforce strategies that balance cost efficiency, operational flexibility and talent quality. • Create regional synergies to elevate Hilton‘s brand visibility.• Build and Sustain a Robust Hotel Talent Pipeline to meet the hotel‘s current and future needs.• Foster a Culture of Continuous Learning and Development and strengthen overall operational and leadership Capabilities• Design and implement business－driven training plan that aligns with hotel’s goal and support team member growth and development. Business Performance Review and HR Operation Excellence:• Develop and manage the annual HR budget and monthly rolling forecasts, ensuring strict adherence to operational budgets, cost control, and proper approval of expenditures.• Ensure full compliance with local labor laws and Hilton’s policies and procedures across all hotel operations, including team member relations, workforce planning, performance management, training, compensation and benefits, team member well－being, safety, security, and hygiene.• Implement robust performance evaluation systems to inspire creativity, innovation, and high performance among team members.• Champion a culture of recognition, celebrating contributions that drive operational success and organizational growth.• Collaborate closely with Operations departments to plan and manage diverse workforce groups including GIG, outsourced workers, trainees, and retirees maximizing labor efficiency while ensuring legal compliance and maintaining exceptional service quality.• Lead and oversee all HR functions and daily operations, ensuring seamless execution and alignment with organizational goals.• Develop and mentor HR team members, fostering a culture of continuous learning and adherence to best practices and procedures.• Ensure professional image and grooming standards, promoting high standards of personal appearance and hygiene among team members, in strict compliance with the hotel’s grooming guidelines. Recruitment:• Develop and implement a comprehensive talent acquisition strategy that aligns with the hotel‘s goals and objectives.• Partner with Executive leadership and department heads to identify and anticipate current and future talent needs, ensuring a proactive approach to workforce planning.• Develop creative partnerships with talent service channels, educational institutions, and industry networks to expand the hotel’s talent pipeline.• Enhance the hotel’s employer brand by promoting its unique value proposition and culture through innovative recruitment marketing strategies.• Ensure L8 （AHOD） and above positions are filled in a timely manner to reduce impact on business and operation.Total Rewards （Compensation & Benefits） Management:• Develop and implement competitive compensation strategies that align with the hotel’s business objectives and support talent retention and attraction. • Implement Total wellbeing （Benefits） offerings, which include Mental wellness, Physical health, financial wellbeing, social wellbeing. Team member Relations and Compliance:• Manage ad－hoc team member relations issues, including but not limited to leadership－related issues, team member grievances, conversations, or compliance issues. • Ensure that team member facilities, including the team member restaurant, locker room, dormitory, and other designated areas, are maintained in compliance with Hilton‘s high operational standards. • Regularly review and update policies to ensure relevance and compliance with Corporate HR, legal and industry standards. Perform routine self－compliance audits to guarantee full adherence. Miscellaneous:• Strongly inclined to adhere to rules and set standards of behavior.• Work with Team Member Kitchen Chef de Cuisine and Hygiene Manager to ensure compliance with FSAA as well as other pertinent culinary operation guidelines and costs.• Carry out any other reasonable duties and responsibilities as assigned.• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.任职资格：• Bachelor’s degree and above.• Minimum 2 years of experience in a similar position with an international brand hotel.• Fluent in written and spoken English.• In－depth knowledge of local labor laws• Strategic planning ability• A collaborative and open－minded leadership style• Comprehensive knowledge of HR modules and department operations.• Able to coach and develop others.• Proficient in essential business and financial fundamentals• Excellent communication and interpersonal skills.• Strong organizational and multitasking abilities.• High level of emotional intelligence （EQ）.• Technology Proficiency and Strong analytical skills• Empathy and a customer service－oriented mindset.

As Cluster SPA Director of South China, We rely on you to：： 1.Regional budget management, financial analysis benchmarked against key business KPIs and provides insights for improvement. 2.Regular visits to each business unit to monitor operations and service quality, meet with staff and management. 3.To ensure compliance with company standards and identify opportunities for improvement. 4.Conduct training sessions and workshops to enhance staff business acumen skills and wellness technical knowledge (where applicable). 5.Attend monthly conference call with Headquarters Wellness team and each spa leader on spa P&L, challenges and successes. 6.Develop promotional materials and other marketing tools to assist with revenue generation at each property. We are looking for someone who: Preferably has more than 3 years of experience in a similar role. Strong leadership, interpersonal, communication and evaluation skills. Market-savvy, with a proven ability to develop potential clients and expertise in marketing and special projects. Good command of English both in oral and written. A strong team player with an enthusiastic and dynamic personality. If you are the right candidate, what are you waiting for? Click on the application button now!

工作职责：职位简介作为市场销售总监，您将负责为酒店制定并实施销售和市场营销策略及战术计划，确保这些策略和计划得到有效落实。同时，监督策略和计划的实施效果，以达到市场占有率目标，并确保实现营收和客房销售目标。您的日常工作员工团队 · 管理日常事务，计划和分配工作。 · 通过辅导和提供反馈培养团队并提高绩效，为员工制定绩效和发展目标，表彰表现优异的员工 · 培训员工，确保他们按照标准实现酒店的营收目标，并拥有高效工作所需的工具 · 为团队的发展创造一个良好的工作环境；紧密团结各部门，培养“一个团队”的意识 · 负责酒店的外联事务：宾客、供应商以及其他联系人（如有需要） · 与主要客户和外部联系人建立并保持良好的合作关系，实现创效增收宾客体验 · 为宾客提供信息（例如：会员计划、本地特色、餐厅和便利设施等信息），提升宾客体验 · 安排在酒店内举办的会议及业务团队活动，与酒店其他级别部门协调配合，共同完成销售部门与潜在客户达成的协议中规定的各项服务 · 与有关部门交流所有相关信息，包括即将抵达的贵宾、大型团体或其他重要宾客的要求和特别需求 · 主导各种营销活动，向宾客追加销售酒店服务、产品及设施财务回报 · 达成所有个人/团队销售目标，实现利润最大化 · 协助制定部门预算，财务计划及酒店的营销计划 · 制定并执行销售计划，推动客房入住率上升，提高平均房价，提升业务量，增加餐饮和宴会销售 · 审核每月报表和销售预测报告，分析当前和潜在的营销趋势，协调各种活动以增加营收与市场份额，并监督进展，确保业绩达到或优于既定营收计划 · 制定、开发各种特别活动和销售活动，向潜在客户推广酒店业务。参加酒店当地乃至全国的贸易展和重要市场营销活动，增加新业务机遇，为酒店提升营销机会企业责任 · 与所在城市当地社区团体的重要业务领导、官员和代表保持密切联系，确保酒店经常获得高曝光度 · 高效推广、宣传酒店的环保与可持续发展元素，通过此类信息获得新业务机会 · 与广告机构、咨询公司和其它供应商合作，扩大广告投资效益，确保广告体现品牌形象 · 提升酒店和品牌在当地的知名度和声誉，在媒体采访时担任酒店的形象代表 · 发现市场营销活动和酒店整体销售绩效中的改进机会，与其他部门紧密合作任职资格：我们对您的要求 市场营销或相关专业学士及以上学历或同等学历 4 年及以上服务业或酒店市场营销或相关工作经验，需具备直接管理销售团队经验需要熟知本地业务及业务趋势 能说流利的中文，能使用英文作为工作语言

Based within the Kitchen Department at Mandarin Oriental, Guangzhou, the Executive chef is responsibility for directing training, supervising, planning, coordinating, of all areas within the culinary department, ensuring quality products for our guests, and secure profit margins while always maintaining the corporate image of the company. Duties and Supporting Responsibilities Able to lead successful our culinary and stewarding teams according to brand standards. Enforce and follow strictly all food & hygiene related government requirements. Enforce and ensure that all FLHSS / HACCP /Sustainability and general Brand Standards are consistently in place, checked and correctly applied. Ensure Other Expenses + Food Cost are managed within budget and improvement recommendations are provided based on menu engineering and sales statistics. Oversee and lead Waste Management solutions and ensure compliance with all regulations. Active involvement in commercial activities /promotions to growth awareness + profitability. Share the interest and passion for new developments and creativity to ensure an everchanging F&B offering. Job Requested: Minimum of 3 years’ experience in the same position in an international five star hotel. Excellent communication of both spoken and written English and Chinese. Strong leadership skills and interpersonal skills. Create and develop new dishes and recipes by keeping up with the latest market trends. Constantly strive to improve kitchen operating procedures. Carry out other duties as and when requested by management. Identify areas of improvement through suggestions.

【职位描述】  全面负责酒店日常运营管理工作，制定并执行运营策略，确保各部门高效协同运作；  Overall responsible for the daily operation management of the hotel, formulate and implement operational strategies, and ensure the efficient collaboration and operation of all departments. 监督酒店服务质量标准执行，持续优化服务流程，提升客户满意度及品牌美誉度；  Supervise the implementation of hotel service quality standards, continuously optimize service processes, and enhance customer satisfaction and brand reputation. 统筹房务部和餐饮部等核心部门的运营指标管理，制定并达成年度经营预算； Coordinate the operation indicators management of core departments such as Rooms and Food&Beverage, and formulate and achieve the annual business budget. 建立完善运营管理制度及应急预案，主导处理重大运营突发事件； Establish a complete operation management system and emergency response plan, and take the lead in handling major operational emergencies. 分析市场动态及竞争对手数据，定期提交运营分析报告并提出改进方案；   Analyze market trends and competitor data, regularly submit operational analysis reports and propose improvement plans; 负责跨部门资源协调，推动市场营销、人力资源等支持部门的协作落地；   Responsible for coordinating cross-departmental resources and promoting the implementation of collaboration among support departments such as marketing and human resources. 督导能源管理、设备维护及卫生安全体系的合规执行；   Supervise the compliance execution of the energy management, equipment maintenance and hygiene safety systems; 【岗位要求】   1、10年以上高星级酒店管理经验，其中5年以上同岗位管理经验;  2、精通酒店前厅、客房、餐饮等核心部门运营标准及管理流程;   3、具备出色的数据分析能力，熟练使用Opera等酒店管理系统;   4、具备敏锐的市场洞察力及危机处理能力，有成功运营案例者优先。

1、代表酒管集团与所有合作加盟投资人保持良好沟通和合作关系，系统性建立投资人信息档案库并定期维护，提升投资人粘度和信任； 2、统筹处理业主诉求，建立专项工作机制，积极沟通协调与妥善处理及备案； 3、全链条加盟服务管理，从签约加盟、筹备筹建、开业运营等全链条服务覆盖，协同酒管集团各部门完成加盟店的专项服务工作； 4、统筹协调加盟店各项应收款项的缴收工作； 5、建立投资人信息报送体系，确保内外部信息沟通一致性。 岗位要求： 1、有中高端连锁酒店品牌加盟服务管理工作经验优先，熟悉酒店业务管理和加盟事务工作； 2、有一定合约管理及法务管理知识储备； 2、沟通表达能力强，能主动、妥善解决问题，踏实务实，正直诚信。

工作地点：涠洲岛、北京、山西 岗位职责  一．按照丽芮酒店中国区总部的标准来全面负责酒店经营（从筹建到运营），并承担与业主沟通的职能，确保总部标准完整的落地执行。  二、达成经营指标：  1. 市场开发和客户维护，确保酒店的平均房价，出租率等达到预期目标；  2. 根据季节性变化和酒店周边市场环境，制定确实有效的经营策略并执行； 三、内部管控：  1. 严审查酒店各项成本费用支出，并督导酒店节能工作，确保酒店的运营成本和费用得到合理控制，达到预期的考核指标；  2. 贯彻执行公司总部的统一质量标准，确保服务、卫生质量达到预定要求；  3. 沟通协调门店及总部运营相关事宜，督导酒店安全工作及设备维护，保障酒店正常运营有序运转。  任职要求：  1、15年以上酒店行业工作经验，3年高端品牌酒店以上酒店总经理管理经验；国际联号高星级酒店及国内知名全服务酒店优先；  2、任职酒店全年携程点评≥4.7优先；

岗位职责： 1.组织制定分管的业务年度计划、发展计划；组织、监督各项规划和计划的实施。 2.组织做好公司生产经营管理、政务接待工作，组织完成酒店的各项经营任务。 3.组织制定酒店的经营预算和决算，提出营销策略、投资计划等；落实酒店安全保卫、维修保养等工作。 4.负责建立健全酒店的组织管理系统，提升酒店的服务质量和员工素质。 5.负责与监管部门、相关对接单位建立高效合作机制，维护良好合作关系。 6.完成集团上级领导交办的其他工作。 任职要求： 1.大专及以上学历，50周岁以下，酒店管理、工商管理、金融管理等专业； 2.具备8年以上知名品牌酒店或连锁大型酒店经营管理经验，5年以上酒店高管岗位工作经验，具备丰富的酒店销售管理经验； 3.具备现代企业经营管理理念，熟悉品牌酒店、餐饮市场运营管理模式；具有较强的组织协调能力、战略决策能力以及经营管理能力； 4.同等条件下具有政务接待经验优先考虑。

岗位职责： 1.全面负责酒店的经营管理，树立维护酒店品牌形象； 2.负责实现酒店的营业收入指标和利润指标，制定酒店的经营预算和决算； 3.负责管理酒店内综合业态，住宿、餐饮、咖啡、茶馆； 4.搭建并管理好一个骁勇善战的团队； 5.严审并控制酒店成本费用支出，达到预期的考察指标； 6.贯彻执行公司统一质量标准，确保服务、卫生质量达到预定要求； 7.督导酒店安全工作及设备设施维护，零事故发生； 8.维护业主和政府关系； 9. 负责酒店员工管理，确保员工满意度。贯彻公司的企业文化和管理制度，营造良好的工作氛围。 岗位要求： 1.有独立思考能力，有洞察新鲜事物的敏感度和创新意识； 2.对服务有高度的理解和认知； 3.以问题解决为导向； 4.热爱生活和文艺，对周边文化有一定的了解； 5.有活动组织策划能力； 6.敢做敢为、 积极主动、 富于激情； 7.有星级酒店，国际连号的管理工作经验，销售管理岗优先。

岗位职责： 1.全面主持交流中心（会所）的管理工作，制定年度业绩目标和经营发展战略方案，整体营销策划方案，实现经营管理目标； 2.收集市场信息，掌握市场动态，发掘市场机会，主持制定业务目标和业务计划，对经营结果负责，实现业绩指标； 3.负责经营管理团队的建设，持续提升会所整体的组织、服务能力； 4.考核各项管理工作，及时检查各工作流转程序的各个环节，发现问题及时处理，保证各项工作的正常运转； 5.定期组织员工学习服务技能与技巧，帮助员工不断提高自身素质与技能； 6.负责提升经营场所形象，有创新能力，有创意、会宣传，不断提升影响力和知名度。 任职要求： 1.10年以上高级会所、星级酒店等行业餐饮运营管理经验工作经验，懂（中、西）餐饮行业； 2.承压能力强，良好的经营意识，以业绩目标为导向； 3.具有良好的协调、管理及开拓能力，服务意识好。

此岗为北京国家高山滑雪有限公司招聘岗位，薪资具体面议。 岗位职责： 1.负责市场与品牌整体战略与策划规划，包括品牌长期战略目标与方向规划、品牌年度/季度/月度传播推广计划等。 2.市场活动与品牌传播内容的策划、审核与把控，确保品牌形象的一致性。 3.根据产品核心卖点、用户需求、市场环境洞察，推导提炼产品推广策略； 4.善于观察和整合资源，对市场及品牌建设工作能提出自己的思考，并快速执行。 5.负责品牌传播项目（事件营销、主题活动、自媒体建设、新媒体推广等）策划创意、统筹以及执行，具有传播力与话题性，重点提升品牌传播效率。 6.负责与市场相关的各事项统筹协调工作，协同公司各部门推进业务各环节的打通及落地，确保有效与高效。 任职资格： 1.拥有市场营销等方面的专业知识； 2.具备团队领导能力和较强落地执行能力； 3.精准预判淡旺季流量波动的能力； 4.联动政府/品牌方/媒体打造营销事件的能力； 5.制定销售激励政策，建立市场部人才梯队，与销售/招商部建立季度联合KPI； 6.具有一定的行业资源并落地转化的能力。 经验要求：5年以上滑雪综合度假区或文旅从业经验，其中2年以上管理经验。        学历要求：本科及以上学历（市场营销/旅游管理相关专业优先）。 其他要求：良好的英文口语能力、热爱户外运动优先考虑。