一、主要职责： 1、全面负责各项目整体运营、市场发展，落实年度财务预算，向旗下各项目下达年度工作指标。 2、建立酒店管理公司运行机构机制，制定、组织实施并监督执行酒店管理公司各项制度及工作流程、健全酒店管理企业管理体系。  3、负责审核和指导各项目的经营预算和绩效方案，提出更新改造和决策。  4、负责统筹和指导各项目实现营业收入指标和利润指标。  5、把控酒店品牌产品标准、运营特色、造价标准、品牌推广、物资标准、设计标准、市场的定位等。  6、参与公司重大业务问题的决策，推进酒管公司人力资源体系的建设。  7、负责维护当地各种关系为酒店管理公司的发展创造良好的内、外部工作环境。 8、负责审批日常OA请示和业务通知，以及签署分管专业线日常行政、业务文件。 9、定期参加管理公司及酒店内部各类会议，解决各项目存在的经营问题，对经营费用进行分析，减少经营费用，分析人力成本、费用成本、毛利率等财务数据报表。  10、不定期对各项目进行巡查，对各类工作流程和酒店服务流程进行检查，发现问题，提供改善建议。  11、完成酒店板块负责人下达的其他任务。  二、技能要求：  1、本科及以上学历，酒店管理及相关专业。  2、5年以上国际品牌酒店运营管理工作经历。 3、具有酒店集团化管理经验，熟悉酒店运营管理，有国内、国际连锁酒店集团管理工作优先。 4、具有高度的战略思维及全局管理能力。  5、具有较强的品牌意识及体系搭建能力。  6、具有较强的沟通能力、营销能力、执行力、团队建设与管理能力。

岗位职责 1. 全面负责酒店的经营管理。 2. 建立、健全酒店的组织管理系统，使之合理化、精简化、高效化。 3. 负责实现酒店的营业收入指标和利润指标。 4. 负责制定酒店的经营预算和决算，提出更新改造和投资计划。 5. 落实酒店年度财务预算，向各部门下达年度工作指标。 6. 督促酒店维修保养工作和酒店安全管理工作。 7. 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 8. 做好酒店机构设置、员工编制及重要人事变更。 9. 指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。 岗位要求 1. 大专以上学历，相关管理专业。 2. 从事高星级酒店工作10 年以上，具有3年以上同等岗位管理工作经验。 3. 熟悉酒店各部门服务及管理流程。 4. 善于管理和经营团队，事业心强。 5. 有较强的沟通、计划、决策和综合判断能力。

【岗位职责】年龄45周岁以下。 1、 全面负责酒店的经营管理。 2、 建立、健全酒店的组织管理系统，使之合理化、精简化、高效化。 3、 负责实现酒店的营业收入指标和利润指标。 4、 负责制定酒店的经营预算和决算，提出更新改造和投资计划。 5、 落实酒店年度财务预算，向各部门下达年度工作指标。 6、 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 7、 做好酒店机构设置、员工编制及重要人事变更。 8、 指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。 【岗位要求】 1、 从事星级酒店工作10年以上，具有以上相关高层管理工作经验。 2、 熟悉酒店各部门服务及管理流程。 3、 善于管理和经营团队，事业心强。 4、 有较强的沟通、计划、决策和综合判断能力。

【岗位职责】 1、 全面负责酒店的经营管理。 2、 建立、健全酒店的组织管理系统，使之合理化、精简化、高效化。 3、 负责实现酒店的营业收入指标和利润指标。 4、 负责制定酒店的经营预算和决算，提出更新改造和投资计划。 5、 落实酒店年度财务预算，向各部门下达年度工作指标。 6、 督促酒店维修保养工作和酒店安全管理工作。 7、 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 8、 做好酒店机构设置、员工编制及重要人事变更。 9、 指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。 【岗位要求】 1、 大专以上学历，相关管理专业。 2、 从事星级酒店工作15 年以上，具有2年以上相关高层管理工作经验。 3、 熟悉酒店各部门服务及管理流程。 4、 善于管理和经营团队，事业心强。 5、 有较强的沟通、计划、决策和综合判断能力。

This position is applicable to the following hotels 该职位适用于以下酒店： Homm Yanqing（Pre-opening） 延庆鸿居酒店(筹备开业酒店) Job description 岗位职责 Sales and Marketing background Preferred 销售背景总经理优先。 Pre-opening hotel  负责延庆鸿居酒店筹备开业项目。 Ensures compliance with the Group’s Mission Statement. 确保服从集团的使命声明。 Directs and maintains Sales and Marketing activities to achieve the planned performance levels. 指导和维护销售营销活动达到预期的效果和水平。 Constantly promotes and develops the hotel/resort’s business base. 不断推动和发展酒店的业务。 Monitors actual and budgeted goals, develops and controls performance in service and product delivery, guest satisfaction and financial results. 监控实际与预算的目标，发展与控制服务和产品交付中的业绩，客户的满意度和财政目标。 Incorporates programs to promote proper associates’ orientation and training and ensures the highest morale amongst the workforce. 采取措施来促进适当的员工培训，确保最高的员工士气。 Ensures that proper employer/associates relations are maintained. 确保适当的雇主/员工关系的维护。 Reviews operational reports on a regular basis, as the case may be (daily, weekly and at period-ends). 评估一定时期的运行报告，视情况而定（每日，每周或者一个时期的结束）。 Reviews the property operations with the individual department heads to ensure that quality and service standards      are maintained throughout the hotel/resort. 与每个部门领导评估公司的运营情况，并确保和维持这个酒店的服务质量和标准。 Reviews guest ratings and follows through with the individual department heads to correct problem areas. 评估客人的评价并与部门领导共同解决发生的问题。 Develops and monitors short and long term planning for the property. 监管和发展公司短期和长期的计划。 Keeps abreast with innovations and business orientations in the luxury hospitality industry. 保持在奢侈酒店行业的创新和业务方向。 Monitors current sector trends and concepts and makes recommendations to his/her superiors for appropriate implementation at the hotel/resort. 评定目前的行业趋势和理念，并向其执行上级提出适当的建议和意见。

岗位职责及要求： 1、中共党员身份； 2、维护公司形象，积极提高服务意识； 3、协助总经理确立酒店的经营计划（月、季、年）、发展规划及经营方针，制定酒店的经营管理目标，配合总经理做好酒店的经营管理工作； 4、按照酒店经营和服务的规范要求及质量标准，协助总经理制定完善酒店的各项规章制度，建立健全内部组织系统，协调各部门关系，建立内部合理而有效的运行机制； 5、协助总经理做好酒店的市场拓展、人力资源开发和计划财务工作； 6、协助总经理做好酒店的安全管理，切实抓好酒店的安全生产、食品卫生和治安、消防管理工作； 7、协助总经理做好酒店资产管理，控制酒店营销成本，减少浪费，提高经济效益； 8、负责重要客人的接待工作，保持与社会各界的广泛联系，塑造企业良好的内、外部形象； 9、协助总经理做好酒店的行政及后勤管理工作，重点抓好固定资产的维护保养、更新和能源管理工作； 10、协助总经理完成公司下达的各项指标，负责检查酒店以岗位责任制为起点的《政策与程序》等管理制度的落实执行情况； 11、协助总经理建立酒店与客户、供应商、合作伙伴、上级主管、政府机构、金融机构、媒体等部门间顺畅的渠道； 12、建立酒店内部良好的沟通渠道，协调各部门关系； 13、营造企业文化氛围，塑造和强化酒店客观价值； 14、协助负责酒店员工队伍建设，培养、选拔中高层管理人员和优秀员工； 15、协助总经理处理酒店重大突发事件； 16、协助总经理监督、控制经营计划的实施过程； 17、按时完成上级领导交办的其它工作。

Major Function: 主要功能 To do whatever it takes to provide exceptional service for our external and internal customers and to strive for excellence to achieve customer satisfaction. 尽可能为内部和外部客人提供优异的服务，以创造更加出色的客人满意度。 Special Job Duties: 工作任务 1. To manage the Human Resources Department, ensuring compliance with all Hotel policies & procedures, and local government regulations pertaining to employment practice. 管理人力资源部，确保雇佣过程符合酒店政策程序，政策法律法规。 2. To develop a Human Resources Strategic plan in alignment with the Hotel’s business plan. 根据酒店经营计划，制定人力资源政策。 3. To develop and implement recruitment and screening procedures in order to attract the most qualified candidates for vacancies. 制定和实施招聘和面试程序，以吸引合格人才。 4. To oversee orientation of all new associates in accordance with Hotel guidelines. 根据酒店政策，参与新员工入职培训。 5. To assess personnel development needs, recommend and oversee training programs, ensuring compliance with performance standards. 评估员工个人发展需求，推荐和讲授培训课程，以保证表现达到标准。 6. To monitor the administration of the performance appraisal program and provide support to department heads through the process. 监督员工表现评估，为部门经理提供支持。 7. To counsel associates as needed in areas such as career planning, training and act an advisory capacity to department heads on associate matters. 为员工事业发展计划、培训等提供建议，为部门经理就其员工事宜提出建议。 8. To investigate and review all disciplinary actions to ensure the policies and the applicable laws are followed. 对员工违纪行为进行调查，以保证酒店政策和相关法律的执行。 9. To review personnel policies, procedures and practices and recommend improvements to Management. 回顾人事政策程序 ， 实际操作，为管理层投供建议。 10. To administer compensation and benefits, and develop recognition programs that motivate, reward and retain associates. 管理薪资和福利工作，建立员工奖励计划以激励、表彰和留住员工。 11. To participate in key decision making with the Executive Team. 参与行政委员会重大决策。 12. To review hotel benefits and compensation levels and recommend changes as appropriate. 回顾酒店薪资福利水平，在恰当时进行修改。 13. To maintain and update files on associate records, legal documents, policies & procedures and other personnel matters. 保持并更新员工记录、法律文件、政策程序和其它与人事相关事宜。 14. To analyze Hotel manpower requirements and recommend selection and development activities to meet those requirements. 分析酒店人力需求，推荐、选拔和开展相关活动。 15. To participate in the management development and succession plan by recommending candidates as appropriate. 参与管理人员个人发展计划，继任计划，推荐适当候选人。 16. To perform any other duties as assigned by the Management. 完成管理层交给的其它任务。 Profile of Qualifications: 职位要求 1. Thorough understanding of personnel and training functions 透彻了解人员与培训技能。 2. Experienced in policy development and business planning in hotel operation 酒店经营发展政策和业务规划的经验 3. Good knowledge and understanding of labour law application and requirement. 良好的认知和了解劳动法的应用程序和要求。 4. Outgoing and pleasant character with good inter-personal communication skills. 性格外向，具有良好的人际沟通技巧。 5. Able to operate computer software program. 能够操作办公室软件 6. Good command of spoken and written English. 良好的英文读写能力

Managing the food and beverage operations of the Resort, focusing on maximizing the guest experience and profitability of our department by ensuring excellence as demonstrated by our people, our products, our systems and our operation standards & routines. The Senior F&B Operations manager will have outstanding motivational and influential interpersonal skills and will have a highly developed understanding of our offer and strategy and a consistent approach to setting and managing operational standards. Ability enhances financial performance via budgeting and operational planning and delivery is essential Main Responsibilities 1.                   Operations -        To enforce, support and coach the food and beverage management team on the Corporate Food Safety Policy to ensure full compliance with Health & Safety legislation, including food hygiene. -        The development and delivery of the F&B strategy in conjunction with the Director of F&B. To include leading the Food and Beverage development across the site through proposition and people. -        To drive a department focused on exceptional guest experience and achieving all food KPI & NPS targets. -        To work alongside with the Director of F&B to achieve the F&B budget revenue and EBITDA target. -        To fulfil Park Duty Manager shifts as required during a 7 day trading week, involving some weekend and Public Holiday commitment. -        Support the Director of F&B to drive the strategic direction of the business and the five-year plan. -        Monitor and report back on sales mix & trends to review and adapt our current food offering across the resort. -        Support and monitor the back of house administration team to ensure all F&B systems are set up correctly to anticipate the daily operations and management control. (POS, PICC, IDS, Guest Digital Communication, Food Safety Mgt.) -        Monitor and review theoretical cost of sales reports and analyse and anticipate sales trends to maximise spend per cap performance. -        Identify short and long term objectives for improving the operation, showing detailed knowledge of overall business objectives. 2.    Marketing -        To assist the Food & Beverage Managers with the promotional plan for the food and beverage department, to support and drive RPC & NPS -        To implement agreed promotions throughout to ensure sales are maximised through the F&B operation. -        Work alongside social media to ensure all Food & Beverage promotions and focus points are highlighted on current social media feeds and additional guest throughput. -        Support Food & Beverage Managers to ensure all digital and static signage across the resort is correct and in place for start of season. Additionally supporting with the development of menu and promotional signage throughout the season. 3.    Financial -        To assist the Director of F&B annually to set budgets for the F&B department incorporating Resort strategies and delivered in line with finance dept timetable expectations. -        Assist the Director of F&B to manage the department against this budget, applying management processes to pro-actively adjust cost performance in light of revenue projections to manage EBITDA.  -        Control and co-ordinate stock holding policy to ensure optimum use of working capital. -        Control, co-ordinate and report on labour spends Vs budget for department on daily, weekly and periodic basis ensuring agreed targets are met.  -        Identify trends and opportunities through the analysis of financial information to increase sales and profits. -        Ensure budget holders are suitably trained to manage their financial responsibilities. -        Support Director of Food & Beverage to create commentary weekly for Flash and annual conference. -        Support back of house administration team with cost saving to ensure Park food and beverage are constantly adapting products and menus to achieve and excel target EBITDA.  4.    Development -        Drive customer service training instilling a best practice culture amongst employees ensuring employees are accountable for their actions. -        Apply latest high street / industry standards to ensure the products/food offering we sell are appealing in the context of the external marketplace. -        The Senior F&B Operations Manager is expected to provide constant leadership, counselling, advice and feedback to the F&B managers. They must provide an environment of openness and trust, with constant feedback and performance coaching. 5.    People -        Develop and support the permanent team through regular performance reviews, action planning, and encouragement and on the job coaching. -        Ensure employee development initiatives are in place and that these are regularly monitored. -        Support development of future leaders by holding monthly meetings to identify future leaders and to provide training. 6.  Back of House Administration -        Manage relationships with suppliers to ensure LEGOLAND Shanghai receives the best product at the best price, through constant support and development.  -        Ensure BOH administration team complete invoice processing on time to ensure all payments are made before period end. -        Ensure BOH administration team completes and updates food allergen boards across the resort throughout the season to comply with law. -        Ensure the BOH administration team complete mystery shopper, food hygiene and customer service reports monthly to provide analysis and trend data. -        Ensure BOH administration team manage and update the EPOS system for the resort. 7.    Health & Safety Senior Food & Beverage Operations Manager - Senior Managers are responsible for all aspects of Health, Safety & Security within their Business units, in line with the Group Policy (HS001). In particular, they must ensure that risk assessments have been carried out and that safe working procedures are in place at all locations within their remits and that all employees under their management are aware of the Group Health, Safety and Security Policy and their obligations under it.     Requirements   1.       Skills, Experience & Qualifications This role entails the creation of an operations environment for continuous improvement, meeting and exceeding standards of guest satisfaction, efficiency and productivity whilst maintaining a balance of control and process in compliance with LEGOLAND’s Quality standards.  Overall the role will be 50% administrative and 50% operational hands on management. -        Interacts regularly with internal senior level staff, starting with the opening preparations with operating staff daily. -        Clearly articulate and communicate the vision and objective of Food & Beverage Operations to all Model Citizens -        Drive and maintain a friendly and sincere service culture through consistent performance coaching and implementation of management procedures -        Develop and manage talent effectively through identifying training and development needs, coaching and developing appropriate measurable reward/incentive programs which recognize exceptional MC performance. -        Ensure development plans are in place and executed for career growth at all levels -        Interpret and utilize sales and service performance indicators to motivate and enhance the overall performance of the team.

办公地址：深圳市大鹏新区新大路深圳乐高乐园度假区  筹备期办公地址：深圳市福田区侨乡路3022号合正置地大厦3楼   Job Description:  This role develops and execute overall trade strategy and activities for theme park, water park and 3 hotels.   Manage relationship and negotiations with major strategic trade partners.   Direct and manage a team of Sales staff and ensure high motivation to deliver Trade strategy and trade attendance and revenue targets.   Stay abreast of competitor and industry trends to maximize growth and leverage emerging markets.   Key Objective:  Deliver Trade attendance and Revenue targets for theme park, water park and 3 hotels. Ensure the right product mix to meet trade requirements and ability to reach set targets. Execute corrective action if needed to reach targets.   Ensure Trade Marketing investment stays within agreed budget frames.   Job Responsibility:  1. Develop trade sales strategy and ensure execution of plans across all Trade channels with necessary campaigns to reach a successful grand opening trade volume/revenue target for ticket, hotel rooms and related products.   2. Work together with Marketing & Sales Director to set up and execute Trade targets, budgets & plans.   3. To strategically analyze business performance to facilitate accurate and meaningful forecasting, involving the respective Heads of Department as appropriate.   4. Establish and lead negotiations with key trade partners in the region, nation, and even targeted international markets.   5. Work together with Revenue Management and give inputs to product needs and put forward proposal on price setting via trade channels.   6. Ongoing tracking of performance across all trade channels and recommend contingency actions to ensure guest and revenue targets are achieved.   7. Work with Hotel Director to develop and manage hotel room sales via Trade channels.   8. Participates in industry organizations and trade shows to build relationships and grow the Trade sales.   9. To constantly monitor and evaluate local, national and international market trends, and the competitors’ sales initiatives, in order to make sure the park’s marketing and sales remain competitive and cutting edge.   10. Work closely with other company attractions to ensure alignment on T&C and maximize guest and revenue.   11. Work tighter with the other LEGOLAND parks and resorts to share insights, ensure alignment on Trade Terms and Conditions across all LEGOLAND parks & resorts as well as ensure coordination and alignment on communication plans via the trade channels.   12. To maintain strong, professional relationships with relevant representatives from competitor hotels, business partners and other organizations.   13. To be aware of community, business, political and social factors that may affect the park’s financial performance.   14. Responsible for sales contract negotiation and signing with trade partners.   15. To ensure that all park, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.   16. To make sure all sales proposals, collateral, digital tools, and other sales communications are in line with the LEGOLAND and Merlin brand standards, and up to date in terms of information.   17. To manage all sales strategy, tactics, and action implementations, to create a strong and disciplined sales team who achieve their sales goals.   18. Develop and manage sales team and set up KPI, SOP and related policy for sales department.   19. To proactively manage all the sales resources and funds, and control departmental costs. 20. To assist Marketing & Sales Director for the preparation and update of the Departmental Operations Manuals.   21. To conduct regular departmental communications meetings and ensure departmental briefings and meetings are effective and conducted as necessary.   22. To conduct annual Performance Development Discussions and to support employees in their professional development goals.   23. To maximize the effectiveness of every Sales employee by developing each individuals’ skills and abilities through the appropriate training, coaching, and/or mentoring.   24. To carry out any other reasonable duties and responsibilities as assigned.  Key Skills:  1. Experience in a theme park, hotel, resort or attraction a plus.   2. Minimum of 5 years of management experience, with significant personnel leadership and sales responsibility.   3. Track record of success developing and implementing operational and tactical sales plans. 4. Advanced computer skills, particularly with the Microsoft Office suite of projects.   5. Ability to think strategically and conceptually.   6. Ability to influence others at all organizational levels.   7. Strong negotiation skills.   Education Background:  1. Bachelor’s degree required. Majors in Marketing, Business Administration, Communications, or another related field preferred.   2. Fluent in written and spoken English and Mandarin  Other Job Requirements:  1. Must have or be able to get a valid passport for travel aboard.   2. Must be willing to travel locally, regionally and internationally to conduct business on a frequent basis.   3. Must be willing to work flexible hours.

工作职责：1、全面负责酒店的日常运营和管理：确保酒店各项经营和管理指标的完成，带领团队实现年度经营目标；2、制定酒店经营战略和管理目标：包括制定酒店各阶段经营计划、规章制度、服务操作规程等，并监督贯彻执行；3、建立健全酒店组织系统：使酒店组织系统合理化、精简化、高效化，确保酒店各部门之间协调运作；4、健全财务制度：阅读分析每日、每月财务报表，监督财务部门做好成本控制、财务预算等工作；5、有效把控门店运营成本：根据酒店行业淡旺季，合理调整运营策略，提升经营业绩；6、确保服务质量：管理、指导和监督员工工作，确保酒店的服务质量和卫生环境符合相关标准；7、建立培训体系：制定有效的培训体系及激励机制，提升员工的综合素质和服务水平；8、处理顾客投诉：做好顾客投诉处理与协调工作，确保顾客满意度；9、掌握市场动态：关注市场动态和竞争信息，制定切实可行的市场营销策略；10、制定市场拓展计划：带领销售团队进行全面的市场推广和销售活动，扩大酒店知名度；11、客户关系管理：与客户保持良好沟通，维护酒店良好形象；12、人才选拔与培养：负责酒店管理团队的建设，选拔、任免、考核管理人员，决定员工编制及奖惩、晋升工作；13、内部沟通与协调：协调酒店内部各部门之间的关系，确保酒店有一个高效率的工作团队；14、员工关怀与激励：以身作则，关心员工，提高酒店凝聚力，激励员工以高度热情和责任感完成本职工作；15、安全管理：负责酒店的整体安全工作，包括治安、消防及宾客的人身安全等。16、社会关系活动：开展酒店社会关系活动，树立良好的企业形象。岗位要求：1、 本科以上学历，相关管理专业。2、 从事国际品牌酒店工作10年以上，具有至少2年以上高端全服务酒店总经理经验。3、 具有餐饮或销售背景、会议度假型酒店经验者优先。4、 熟悉酒店各部门服务及管理流程。5、 善于管理和经营团队，事业心强。6、 有较强的沟通、计划、决策和综合判断能力。7、 可以使用英文作为工作语言。

岗位职责： 1、全面负责酒店的日常运营和管理：确保酒店各项经营和管理指标的完成，带领团队实现年度经营目标； 2、制定酒店经营战略和管理目标：包括制定酒店各阶段经营计划、规章制度、服务操作规程等，并监督贯彻执行； 3、建立健全酒店组织系统：使酒店组织系统合理化、精简化、高效化，确保酒店各部门之间协调运作； 4、健全财务制度：阅读分析每日、每月财务报表，监督财务部门做好成本控制、财务预算等工作； 5、有效把控门店运营成本：根据酒店行业淡旺季，合理调整运营策略，提升经营业绩； 6、确保服务质量：管理、指导和监督员工工作，确保酒店的服务质量和卫生环境符合相关标准；7、建立培训体系：制定有效的培训体系及激励机制，提升员工的综合素质和服务水平； 8、处理顾客投诉：做好顾客投诉处理与协调工作，确保顾客满意度； 9、掌握市场动态：关注市场动态和竞争信息，制定切实可行的市场营销策略； 10、制定市场拓展计划：带领销售团队进行全面的市场推广和销售活动，扩大酒店知名度； 11、客户关系管理：与客户保持良好沟通，维护酒店良好形象； 12、人才选拔与培养：负责酒店管理团队的建设，选拔、任免、考核管理人员，决定员工编制及奖惩、晋升工作； 13、内部沟通与协调：协调酒店内部各部门之间的关系，确保酒店有一个高效率的工作团队；14、员工关怀与激励：以身作则，关心员工，提高酒店凝聚力，激励员工以高度热情和责任感完成本职工作； 15、安全管理：负责酒店的整体安全工作，包括治安、消防及宾客的人身安全等。 16、社会关系活动：开展酒店社会关系活动，树立良好的企业形象。 岗位要求： 1、 本科以上学历，相关管理专业。 2、 从事国际品牌酒店工作10年以上，具有5年以上相关高层管理工作经验。 3、 熟悉酒店各部门服务及管理流程。 4、 善于管理和经营团队，事业心强。 5、 有较强的沟通、计划、决策和综合判断能力。 6、 可以使用英文作为工作语言。

岗位职责： 1. 统筹管理核心：全面负责酒店日常运营与接待管理工作，建立标准化服务体系，确保客房、餐厅、健身中心等核心服务高效运转，满足园区内客人的住宿、餐饮及接待需求。 2. 服务质量把控：主导客房服务（清洁、布草管理、入住退住流程）、餐厅服务（餐食供应、菜品质量、用餐体验）的全流程管控，制定服务规范并监督执行，持续优化服务细节。 3. 团队管理建设：负责酒店员工的招聘、培训、考核与激励，打造稳定、专业的服务团队，明确各岗位职责，提升团队协作效率与服务意识。 4. 内部协调沟通：作为酒店核心负责人，与园区管理部门、企业内部相关团队保持顺畅沟通，及时响应客人需求反馈，协调解决服务过程中的各类问题。 5. 运营成本管控：在保障服务质量的前提下，合理规划酒店运营成本（物资采购、人力配置、能耗控制等），实现资源优化配置。 6. 安全合规管理：严格遵守印尼当地法律法规及企业内部规章制度，落实酒店安全管理（消防、治安、食品卫生等），确保运营过程合规、安全。 任职要求: 1. 从业经验：具备10 年及以上酒店行业全职工作经验，熟悉酒店客房、餐厅核心板块的运营逻辑。 2. 能力要求：具备较强的统筹规划、团队管理与问题解决能力，能够独立搭建内部服务体系并推动落地。 3. 服务意识：注重细节服务，对内部客人的需求有敏锐的洞察力，能够带领团队提供贴心、高效的专属服务。 4. 适配属性：理解内部酒店 “无业绩指标、强服务保障” 的核心定位，具备务实、沉稳的工作风格。 5. 其他要求： A. 具备基础的英语或印尼语沟通能力（日常工作对接必备）； B. 抗压能力强，能接受海外出差； C. 熟悉酒店行业相关标准与操作规范，有跨国酒店或园区 / 企业内部酒店管理经验者优先。 D. 学历：大专以上，35-45周岁，无性别要求。 年薪税前50-70W。

职责描述： 1) 全面负责管理区域内多家酒店运营工作; 2) 负责运营期间的区域内市场开发和客户维护，确保酒店的平均房价，出租率等达到公司的预期目标 3) 根据季节性变化和酒店周边市场环境，制定确实有效的经营策略并执行。 4) 贯彻执行公司总部的统一质量标准，确保服务、卫生质量达到预定要求。 任职要求： 1) 大专以上学历，热爱阅读和学习，热爱酒店业，有一定的反思及冲劲； 2)中高端连锁品牌城市总经理或区域总经理任职经验。

职责描述： 1) 全面负责管理区域内多家酒店运营工作; 2) 负责运营期间的区域内市场开发和客户维护，确保酒店的平均房价，出租率等达到公司的预期目标 3) 根据季节性变化和酒店周边市场环境，制定确实有效的经营策略并执行。 4) 贯彻执行公司总部的统一质量标准，确保服务、卫生质量达到预定要求。 任职要求： 1) 大专以上学历，热爱阅读和学习，热爱酒店业，有一定的反思及冲劲； 2)中高端连锁品牌城市总经理或区域总经理任职经验。

职责描述： 1) 全面负责管理区域内多家酒店运营工作; 2) 负责运营期间的区域内市场开发和客户维护，确保酒店的平均房价，出租率等达到公司的预期目标 3) 根据季节性变化和酒店周边市场环境，制定确实有效的经营策略并执行。 4) 贯彻执行公司总部的统一质量标准，确保服务、卫生质量达到预定要求。 任职要求： 1) 大专以上学历，热爱阅读和学习，热爱酒店业，有一定的反思及冲劲； 2)中高端连锁品牌城市总经理或区域总经理任职经验。

职责描述： 1) 全面负责管理区域内多家酒店运营工作; 2) 负责运营期间的区域内市场开发和客户维护，确保酒店的平均房价，出租率等达到公司的预期目标 3) 根据季节性变化和酒店周边市场环境，制定确实有效的经营策略并执行。 4) 贯彻执行公司总部的统一质量标准，确保服务、卫生质量达到预定要求。 任职要求： 1) 大专以上学历，热爱阅读和学习，热爱酒店业，有一定的反思及冲劲； 2)中高端连锁品牌城市总经理或区域总经理任职经验。

职责描述： 1) 全面负责管理区域内多家酒店运营工作; 2) 负责运营期间的区域内市场开发和客户维护，确保酒店的平均房价，出租率等达到公司的预期目标 3) 根据季节性变化和酒店周边市场环境，制定确实有效的经营策略并执行。 4) 贯彻执行公司总部的统一质量标准，确保服务、卫生质量达到预定要求。 任职要求： 1) 大专以上学历，热爱阅读和学习，热爱酒店业，有一定的反思及冲劲； 2)中高端连锁品牌城市总经理或区域总经理任职经验。

职责描述： 1) 全面负责管理区域内多家酒店运营工作; 2) 负责运营期间的区域内市场开发和客户维护，确保酒店的平均房价，出租率等达到公司的预期目标 3) 根据季节性变化和酒店周边市场环境，制定确实有效的经营策略并执行。 4) 贯彻执行公司总部的统一质量标准，确保服务、卫生质量达到预定要求。 任职要求： 1) 大专以上学历，热爱阅读和学习，热爱酒店业，有一定的反思及冲劲； 2)中高端连锁品牌城市总经理或区域总经理任职经验。

职责描述： 1) 全面负责管理区域内多家酒店运营工作; 2) 负责运营期间的区域内市场开发和客户维护，确保酒店的平均房价，出租率等达到公司的预期目标 3) 根据季节性变化和酒店周边市场环境，制定确实有效的经营策略并执行。 4) 贯彻执行公司总部的统一质量标准，确保服务、卫生质量达到预定要求。 任职要求： 1) 大专以上学历，热爱阅读和学习，热爱酒店业，有一定的反思及冲劲； 2)中高端连锁品牌城市总经理或区域总经理任职经验。

公司现招聘店长：2名，从优录取！保底30000+ 在上海连锁综合店3年以上美容店长经验优先！！！ 门店分布在浦东新区、静安区、虹口区、宝山区、杨浦区。 岗位职责： 1、全面负责美容门店的管理； 2、带领团队完成门店的销售目标，确保业绩目标的达成，并不断提高销售业绩； 晋升渠道： 1、门店店长-区域经理-运营总监 2、公司内部岗位优先晋升 薪资详情 薪资范围：20000-40000元/月 五险一金 + 股份分红 发薪日：15日

公司现招聘店长：数名，从优录取！保底30000+ 在上海连锁综合店3年以上美容店长经验优先！！！ 门店分布在浦东新区、静安区、虹口区、宝山区、杨浦区。 岗位职责： 1、全面负责美容门店的管理； 2、带领团队完成门店的销售目标，确保业绩目标的达成，并不断提高销售业绩； 3、监督员工日常工作管理, 维护门店客户关系,确保门店的高端服务水准； 4、具有良好的人际敏感度和语言感召力,责任意识强,富有挑战精神,擅于激励团队； 5、门店日常事务处理，妥善处理顾客投诉和服务工作中所发生的各种矛盾； 6、完成运营上级交付的监督、辅导工作，有较强的理解能力及执行能力。 任职要求 1、年龄28-40岁，形象气质佳 2、有2年以上美容院门店管理经验，专业知识扎实； 3、有团队意识、沟通能力、亲和力强、抗压能力强； 4、为人真诚，能吃苦耐劳，工作踏实 晋升渠道： 1、门店店长-区域经理-运营总监 2、公司内部岗位优先晋升 薪资详情 薪资范围：20000-40000元/月 五险一金 + 股份分红 发薪日：15日

岗位职责协助董事长统筹协调东海航空、大湾区航空、东海公务机之间的战略协同、重大事项推进及常态化沟通机制建设； 负责董事会及相关专项会议的全程组织与落实，包括议题收集、材料准备、会议纪要撰写、决议跟踪督办及文件归档，保障公司治理运作规范高效； 起草、审核涉及航空业务协同发展的高层级公文、综合分析报告、公函及对外发言材料； 跟踪航空板块重点项目进展，识别协同发展中的关键问题，及时向董事长提供预警与建议； 受董事长委托代表公司参与行业会议、监管沟通、合作伙伴接待等重要对外活动； 高效完成董事长交办的其他战略性任务与专项工作。 任职要求 1. 硕士及以上学历，航空管理、工商管理、法学、金融等相关专业优先； 2. 具备5年以上民航行业或相关管理经验，熟悉航空公司运营体系、行业监管政策及产业链生态，有航空公司总部或集团管理层经验者优先考虑； 3. 英语水平良好，具备CET-4或相当及以上能力，可熟练完成英文书面材料撰写与商务场合口语交流； 4. 粤语听说流利，具备优秀的跨团队、跨地域、跨文化协调与沟通能力； 5. 具备高度的职业道德、保密意识和抗压能力，能在高强度、高要求环境下持续保持工作效能； 6. 逻辑清晰、思维严谨，兼具战略洞察力与扎实的执行推进能力。 联系人：肖先生  联系方式：电话 0755-83199006  | 邮箱 xiaohui@eastpacific.com.cn

工作职责： This role provides advanced revenue management expertise and strategic guidance to hotel commercial team of new openings; Lead the hotel team to establish customized pricing strategy, inventory type workbook, rate structure and coordinate in revenue resources onboarding processes. Your day to day • Deliver expert－level analysis and recommendations on inventory type workbook, pricing, yield management, forecasting, and business mix to support new openings • Lead the development and refinement of strategic revenue plans, including inventory type sell strategy, budgeting, ensuring alignment with market dynamics and business goals. • Conduct in－depth market and competitor analysis to identify trends, risks, and opportunities, and translate insights into actionable strategies. • Guide the new opening’s commercial team to set up revenue tools and complete required training courses, identifying and driving improvements in revenue management systems and workflows. • Facilitate and lead regular and ad－hoc review meetings with new openings and internal teams to monitor performance and adjust strategies as needed. • Act as a subject matter expert and escalation point for complex revenue management issues within commercial new openings function. • Collaborate with Commercial & Revenue Sub－Regions, RMH, Brand, Marketing, Loyalty and other stakeholders to ensure integrated and effective revenue management approaches. • Drive continuous improvement initiatives to enhance the effectiveness and efficiency of revenue management tools, methodologies, and reporting. 任职资格： What we need from you Education • University degree in Hospitality • Accounting, Business Administration, Economics, or a related field • Fluency in English Experience • Minimum 3－5 years of progressive experience in revenue management, preferably including roles such as Revenue Manager, Assistant Revenue Manager, or equivalent. • Proven operational experience within the hospitality industry, such as Front Office or Reservations, is advantageous. • Demonstrated expertise in revenue strategy development, forecasting, and yield management. • Experience working with multiple hotel properties, portfolios, projects are preferred. Technical Skills and Knowledge • Strong analytical skills and project planning/management skills • Advanced ability to analyze, interpret, and extract actionable insights from complex data sets. • Strong understanding of market dynamics, competitor analysis, and business mix optimization. • Display an understanding of the Chinese hospitality industry for different brands • Proficient in Revenue Management Systems （RMS）, and related revenue software tools. • Familiarity with forecasting, budgeting, and financial reporting processes. • Ability to leverage technology and data analytics to drive revenue growth and operational efficiency. Work Management: • Establishes goals and objectives and sets performance targets • Ability to manage multiple tasks • Deliver presentations with impact • Partnership driven • Can meet deadlines

工作职责： The Sr. Manager, Marketing & eCommerce Consulting – GCM is a senior member of the hotel－facing consulting team, leading a MECC operations team that supports the marketing and online channel performance of all GCM trading hotels （including Owned & Managed & Franchise hotels） through a one‑stop‑shop consulting support model. This role ensures hotels are empowered to maintain strong online presence and visibility to drive online channel performance and achieve commercial objectives. Beyond direct consulting delivery, the role focuses on identifying common and evolving operational needs across the hotel portfolio, and translating them into standardized, scalable, and systemized support solutions. Operating in a highly matrixed environment, the Sr. Manager works closely with regional and hotel‑level stakeholders to drive alignment, clarity, and effective execution. This role leads the MECC operations team to empower GCM hotels to achieve commercial KPIs through efficient platforms, structured enablement, and continuously improved support models. What will I be doing? As the Sr. Manager, Marketing & eCommerce Consulting – GCM, you will be responsible for performing the following tasks: 1. Service Model Ownership & Evolution • Own and evolve the Marketing & eCommerce operational support model for all GCM trading hotels. • Identify recurring needs, trends, and gaps by analyzing hotel inquiries and operational challenges on a scale. • Convert insights into standardized and scalable support solutions, reducing reliance on repetitive manual handling. • Ensure support models remain relevant to changing hotel capabilities, platforms, and market conditions. 2. Automation, Systematization & Self Service Enablement • Drive automation and systematization of foundational hotel support where appropriate. • Define clear boundaries between self service support, standardized processes, and high touch consulting. • Improve hotel experience and internal efficiency by simplifying workflows and reducing ad hoc requests. • Ensure system based solutions are practical, intuitive, and easy for hotels to adopt. 3. Hotel Empowerment & Capability Building • Set the enablement strategy for Marketing & eCommerce capabilities across the hotel portfolio. • Oversee development of scalable training programs, learning journeys, toolkits, and job aids. • Enable hotel teams to independently execute and optimize Marketing & eCommerce operations. • Regularly update enablement content to reflect platform changes and business priorities. 4. Stakeholder Management & Cross Functional Alignment • Act as a key integrator across Marketing & eCommerce, Commercial, Brand, Operations, Distribution, IT, and hotel teams. • Translate regional initiatives, tools, and priorities into clear, actionable guidance for hotels. • Maintain stakeholder alignment on objectives, timelines, and execution expectations. • Represent MECC operation team in cross functional initiatives impacting hotel Marketing & eCommerce operations. 5. Marketing & eCommerce Reporting, Tools & Governance • Provide senior oversight of M&E programs, platforms, tools, and reporting. • Define optimization priorities and roadmaps based on usage, feedback, and business impact. • Continuously assess and refine MECC services, including simplification, consolidation, or retirement where needed. • Ensure resources are focused on high impact areas. 6. Team Leadership & Performance Management • Lead, coach, and develop direct reports, focusing on strategic thinking and solution design capabilities. • Set clear objectives aligned with commercial and operational priorities. • Optimize team workflows and collaboration models to support sustainable performance at scale. 7. Risk Identification & Support Quality Improvement • Use operational and performance data to identify systemic risks and support gaps. • Initiate structured review and improvement actions for priority or at risk hotels. • Continuously improve MECC support quality and effectiveness. 任职资格： A Senior Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: • Strong analytical capability to identify patterns and common needs from complex operational work. • Strategic mindset with the ability to evolve support from task based execution to scalable models. • Excellent stakeholder management skills in highly matrixed environments. • Sound understanding of marketing and eCommerce operations, platforms, and workflows. • Proven people leadership experience, with focus on empowerment rather than micromanagement. Required Qualifications • Minimum Education: BA/BS/bachelor’s degree • Minimum Years of Experience: 10＋ • Minimum Years of Management Experience: 5＋ • Experience supporting large portfolios or multi unit businesses preferred