We are looking for a Service Leader - Lobby Lounge with following duties and requirements:
我们在寻找一位具备以下特质，并可独立承担相应岗位职责的大堂吧主管人选：
As a Service Leader - Lobby Lounge, we rely on you to:
作为酒店大堂吧主管，需承担以下主要工作职责：
1.Be responsible for the daily operation and management of the lobby bar.
2. Be responsible for formulating the work plan of the lobby bar and effectively organizing and implementing it.
3. Participate in, inspect and guide the implementation of the lobby bar work every day, promptly identify problems, handle them and keep good records.
4. Be responsible for the training of new employees in the department and the on-the-job training of employees to ensure that their qualities and skills meet the job requirements.
5. Be fully responsible for and participate in each VIP service. After the service is completed, promptly convene the service staff for a summary.
6. Based on the guests' demands, offer constructive opinions and suggestions on the various management systems, policies, departmental operation procedures, product and service standards of the lobby bar.
7. Establish good public relations with guests and handle all kinds of complaints, accidents and emergencies that occur in the department in a timely manner
8. Ensure that the cost of beverages in the lobby bar is effectively controlled.
9. Be responsible for inspecting the personal hygiene and regional environment of the staff in the lobby bar, as well as the safety conditions of staff operations. Implement the food hygiene system and ensure the implementation of all hygiene and safety measures of the department.
1.负责大堂吧的日常营运管理工作。
2.负责制定大堂吧工作计划，并有效组织实施。
3.每日参与并检查、指导大堂吧工作执行情况，及时发现问题、处理问题并做好记录。
4.负责部门新员工培训和员工的在岗培训工作，确保员工的素质、技能符合岗位要求。
5.全程负责并参与每次的VIP服务，服务结束后，及时召集服务人员工进行总结。
6.依据客人需求对大堂吧各项管理制度、政策以及部门操作程序、出品及服务标准提出有建设性的意见和建议。
7.与客人建立良好的公共关系，并及时处理发生在部门的各类投诉、意外和突发事件
8.确保大堂吧酒水成本得到有效控制。
9.负责检查大堂吧员工个人、区域环境等卫生及员工操作安全状况，贯彻执行饮食卫生制度，确保部门各项卫生及安全措施的实施。
We are looking someone who:
我们寻找的人选需具备：
1. More than one year of working experience in the same position
2. Be conscientious and responsible in work, and have a certain level of management skills and business philosophy
3. Be familiar with various wine knowledge and have a certain ability to have English conversations
3. Possess a strong sense of dedication and responsibility, noble professional ethics, and good discipline and self-cultivation.
4. Be capable of working in accordance with service standards, be responsive, intelligent and flexible.
1、同岗位工作经验1年以上
2、工作认真负责，并有一定的管理水平和经营理念
3、懂各种酒水知识，有一定英语对话能力
3、具有强烈的事业心和责任感,高尚的职业道德,良好的纪律修养。
4、能够按服务标准进行工作,反应灵敏,机智灵活。
If you are the right person, what are you waiting for? Click the apply button now!
如果您就是合适的人选，那还等什么？马上点击申请按钮吧！
