岗位职责 1、 有藏区同样岗位的工作经验。 2、全面负责酒店的经营管理。 3、 建立、健全酒店的组织管理系统，使之合理化、精简化、高效化。 4、 负责实现酒店的营业收入指标和利润指标。 5、 负责制定酒店的经营预算和决算，提出更新改造和投资计划。 6、 落实酒店年度财务预算，向各部门下达年度工作指标。 7、 督促酒店维修保养工作和酒店安全管理工作。 8、 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 9、 做好酒店机构设置、员工编制及重要人事变更。 10、 指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。 岗位要求 1、 本科以上学历，相关管理专业。 2、 从事星级酒店工作10年以上，具有8年以上相关高层管理工作经验。 3、 熟悉酒店各部门服务及管理流程。 4、 善于管理和经营团队，事业心强。 5、 有较强的沟通、计划、决策和综合判断能力。

Celebrate the joy of life at Kerry Hotel, Pudong, the first of a new class of luxury hotels from the Shangri-La Group. With a premier city-centre location and cutting-edge facilities, your stay is engaging at every turn. Kerry Hotel Pudong offers 574 guestrooms and suites while boasting some of Shanghai’s most spacious and advanced conference and banqueting facilities. For work-life balance, we offer a well-equipped hotel sports and recreational facility in Shanghai, featuring vast exercise and spa options.The bon vivant in you would truly appreciate the exquisite cuisine orchestrated by renowned chefs across 3 restaurants. Top this off with a microbrewery, serving unique, handcrafted beers, and you may not see much of your room. When night (or day) comes, you have the choice of spacious rooms and suites, plus serviced suites in The Residences at Kerry Parkside, just next to the hotel.Even getting to the hotel is a joy.  At Kerry Hotel Pudong, you soon realize there are no rules, only possibilities. We are currently looking for a Director of Communications to join our Sales Marketing team.   The Role Plans, manages, directs, controls, co-ordinates and participates in all communications activities. However, the emphasis must be on the PR aspect of communications mix, which remains critical to this role.Under the general guidance and supervision of the Director of Sales & Marketing and within the limits of established hotel policies and procedures, it is vital for the person in this role to establish and sustain excellent communications in all channels in order to enhance the prestigious image of the hotel and by doing so, contribute to the revenue s of the hotel.   Requirements Good communication skills in English (both written and spoken) Minimum of 2 years of experience in a similar capacity Good communication and interpersonal skills with strong leadership A self-starter, confident, tactful and a team player Excellent marketing skills Good communication and interpersonal skills

• Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on energy management, preventive maintenance, and capital planning. 参与准备部门年度预算与财务计划。重点通过各种能源管理措施、预防性维修和资金计划来监控预算和控制费用 • Drive the business . 积极推动酒店生意 • Lead hotel renovations and other projects, negotiate contracts, and ensure timely completion of projects within budget 主管酒店改造装修和其它相关项目，对项目合同进行谈判，并确保项目在预算额度内按期完成。 • Direct day-to-day engineering requirements, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance 指导工程日常事务，计划与分配工作，为每个员工设定工作和发展目标。为员工提供教导、辅导并给予定期反馈，协助解决各种员工矛盾，提高员工绩效。 • Educate and train all team members in compliance with governmental and safety regulations. Ensure staff is properly trained on quality and service standards and has the tools and equipment and is empowered to carry out job duties. 按照政府要求和安全法规教育和培训全体团队成员。确保为员工提供恰当的有关质量与服务标准的培训，保证为他们配备完成全部工作职责所需的工具与设备。 • Promote teamwork and quality service through daily communication and coordination with other departments. Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests. 通过与其它部门进行日常沟通和协作促进团队合作、提高服务质量。与酒店部门领导沟通，了解维修需求，确保及时响应。 • Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction. 礼貌、迅速高效地对所有宾客提出的问题、投诉或要求予以响应，确保宾客感到非常满意。 • Carry out preventive maintenance program to ensure facility is maintained and in service for our guests. 制定预防性维修保养计划，对设施进行维护和保养，保证设施的正常运转。 • Oversee the physical operations of the hotel, including maintenance and repair and order parts and supplies in a timely and efficient manner while minimizing waste and maintaining “green” initiatives. 监管所有酒店硬件设施的运行状况，包括维护与维修工作、及时高效地采购零部件与所需物资，同时减少浪费，促进“绿色”环保。

岗位职责 1、在总经理带领下，负责酒店的日常经营管理工作，对各项经营管理指标负责。 2、提出酒店的经营管理思路，协助确定酒店年度经营计划，并指挥落实。 3、协助建立健全酒店内部管理系统、运行机制及各项规章制度。 4、协调各部门关系。 5、研究市场发展趋势，协调制定酒店各服务产品价格体系。 6、提高酒店的管理水平、服务质量。 岗位要求 1 大专以上学历，旅游、酒店管理专业为佳。 2 从事酒店工作10年以上，具有5年以上酒店前厅，餐饮，客房等岗位管理经验，有酒店筹建、开业经验优先。 3 熟悉酒店各营业部门的服务及管理流程，善于成本控制。 4 具有良好的协调沟通、管理和团队建设能力,事业心强。

通过制定和实施销售策略实现餐饮销售目标   确定潜在的主要客户（宴会和团体），并制定战略，确定这些客户的优先顺序并渗透这些客户 向潜在餐饮客户打外部销售电话 明确客户需求，并提出可供选择的菜单，主题等。.  为客户准备提案，概述拟议职能的细节； 必要时与餐饮部及其他部门协调预算的编制 确保所用材料符合品牌标准

职位内容 - 营业额管理：参与管理销售行动计划，用收益率管理原则进行存货管理，和参与市场的竞争分析。   - 团队管理：管理数据、招聘和雇佣提议、计划、培训、员工职业发展等。 - 成本管理：根据每年的预算控制员工成本和所在部门的各种成本。 - 资产和安全管理：了解物业设备和安全方面的操作，并在这些方面对下属进行培训。全面管理物业资产并确保资产的长期投资价值。有效管理业主方/业主代表并与其保持良好的沟通关系。负责和协调财务计划以提高生产效率和投资回报率。 - 销售关系：根据自己的知识和提供的评价及报告来了解、跟进和发展客户关系。 - 现金流程管理：管理发票，现金的收取和支付和收回帐款。 - 对内和对外关系的管理和沟通：在各个场合代表公司的职业形象，确保和外部各方面的积极关系的建立和维护，包括和政府、团体、行业间、供应商等的关系维护。和各部门合作以达到客户、客人和公司的期望。 - 标准和程序管理：运用及监管所有现有程序。确保公司政策和制度以及公司各项行为的顺利实施。 - 确保物业各项行为符合所有相关法律规定。 - 和公司内部人员包括总部办公人员的紧密合作。 - 定期担任物业值班经理。 - 遵守集团的环境健康安全方针政策，日常工作中注意节能和安全操作。 - 完成上级领导交办的其他工作。 - 完成设定及认可的主要工作指标。 职位要求 - 酒店、旅游或经济管理类专业毕业； - 3年以上酒店公寓/五星级国际品牌酒店实际管理工作经验；具有筹备经验优先考虑； - 丰富的运营管理知识和财务知识； - 熟悉当地的法律法规等规章制度； - 良好的中英文听、说、读、写沟通能力（掌握多国语言者优先）； - 工作思路清晰，行事稳重干练； - 高度的工作热情，极强的工作责任心； - 良好的团队合作精神和沟通协调能力，能承受较强的工作压力。

Administration 1.Ensures that all associates deliver the brand promise and provide exceptional guest service at all times. 2.Oversees the preparationand update of individual Departmental Operations Manuals.. 3.Conducts regular divisionalcommunications meetings and ensures that departmental briefings and meetingsare effective and conducted as necessary. Customer Service 1.Ensures that all associates deliver the brandpromise and provide exceptional guest service at all times. 2.Ensures that associates also provideexcellent service to internal customers in other departments as appropriate. 3.Spends time in public areasobserving associate-guest interaction and talking with guests, working throughHeads of Department to coach associates in guest service skills as necessary. 4.Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. 5.Maintains positive guest and associate interactions with good working relationships. Financia 1.Maximizes associateproductivity through the use of multi-skilling, multi-tasking and flexiblescheduling to meet the financial goals of the business as well as theexpectations of the guests. 2.Ensures that each profitcenter (e.g. Outlet, Bar, Banquets) is operated in line with maximizing profitwhile delivering on the brand promise. 3.Ensures that each costcenter (e.g. Stewarding) operates with the lowest possible cost structure whilealso delivering on the brand promise to the guest. 4.Coordinates the preparation of the AnnualBusiness Plan for Food andBeverage. 5.Analyses business performance strategically tofacilitate accurate and meaningful forecasting, involving the respectiveDepartment Heads as appropriate. Prepares, utilizes and updates an Annual Marketing Plan, broken down as necessary by department. 5.Manages costs proactivelybased on key performance indicators, working through the respective Department Heads as appropriate. 6.Ensures that all hotel,company and local rules, policies and regulations relating to financial recordkeeping, money handling and licensing are adhered to, including the timely andaccurate reporting of financial information. 7.Assists in the inventorymanagement and ongoing maintenance of hotel operating equipment and otherassets. 8.Participates in weeklyyield and revenue management meetings actively, overseeing the appropriatepricing structures to maximize yield and overall profits in Outlets. Marketing 1.Prepares, utilizes andupdates an Annual Marketing Plan, broken down as necessary by department. 2.Evaluates local, nationaland international market trends, vendors and other hotel/restaurant operationsconstantly to make sure that the hotel’s own operations remain competitive andcutting edge. 3.Encourages Department Heads to look for Marketingand Public Relations opportunities to increase awareness and ultimatelybusiness. Operational 1.Ensures that all companyminimum brand standards have been implemented, and that optional brandstandards have been implemented where appropriate. 2.Monitors all operations,especially during peak business periods, working through the respectiveDepartment Heads to make adjustmentswhere necessary. 3.Provides feedback on theresults of the Hysat and ensures that therelevant changes are implemented. 4.Works closely with other LeadershipCommittee members in a supportive and flexible manner, focusing on the overallsuccess of the hotel and the satisfaction of hotel guests. 5.Ensures that Food andBeverage associates work in a supportive and flexible manner with otherdepartments, in a spirit of “We work through Teams”. 6.Ensures that all associatesare up to date with the availability of seasonal and new products on themarket. 7.Tastes and monitors thefood and beverage products served throughout the operation, providing feedbackwhere appropriate. Human Resources 1.Oversees and assists in therecruitment and selection of all Food and Beverage associates. Ensures thatDepartment Heads follow hotelguidelines when recruiting and use a competency-based approach to selectingtheir associates. 2.Oversees the punctualityand appearance of all Food and Beverage associates, making sure that they wearthe correct uniform and maintain a high standard of personal appearance andhygiene, according to the hotel and department’s grooming standards. 3.Maximizes the effectivenessof Department Heads by developing each oftheir skills and abilities through the appropriate training, coaching, and/ormentoring. 4.Conducts annual PerformanceDevelopment Discussions with Department Headsand supports them in their professional developmentgoals. Ensures that they inturn conduct annual Performance Development Discussions with their associates. 5.Ensures that each Head ofDepartment plans and implements effective training programmers for theirassociates in coordination with the Learning Manager and their Departmental Trainers. 6.Encourages associates to becreative and innovative, challenging and recognizing them for theircontribution to the success of the operation. Other Duties 1.Is knowledgeable instatutory legislation in associate and industrial relations. 2.Understands and strictlyadheres to Rules and Regulations established in the Associate Handbook and theHotel’s policies concerning fire, hygiene and health and safety. 3.Maintains strong,professional relationship with the relevant representatives from competitorhotels, business partners and other organizations. 4.Responds to changes in theFood and Beverage function as dictated by the industry, company and hotel. 5.Carries out any otherreasonable duties and responsibilities as assigned.

岗位职责： 1 为武汉马哥孛罗酒店贯彻全套系列的人力资源计划，以适应营业的需要和将来的发展 2 除了集团人事规定和工作程序，开发、修订和执行酒店人事规定和工作程序，使其适应营业需求。 3 全面负责武汉马哥孛罗酒店人力资源及学习与发展职能各方面的工作，包括人力资源的策略性计划和质量控制、人事接班安排、员工关系、纪律操守、员工沟通和员工培训等。 岗位要求： 1 至少8年的管理职位经验； 2 在人力资源方面扎实的知识和技能，有较强的人际关系和交流技能，对酒店工作有全面的了解。

岗位职责 1、负责酒店人力资源部的全面管理工作，制定和实施人力资源规划。 2、负责建立和健全人事、劳资、考核、聘任、晋升、奖惩等各项规章制度。 3、负责酒店高层管理人事的招聘和储备人才库的建设。 4、执行酒店关于人事调配、工资奖励、劳保福利、安全生产的方针、政策和规定。 5、组织编制工资、人事、考勤、考核等报表。 6、制定和完善酒店组织架构、薪酬体系、绩效管理体系。 岗位要求 1.本科以上学历，有相同岗位工作经验3年以上。 2.在酒店招聘、合同管理、薪酬制度、员工培训、绩效考核、事故预防、政府关系等方面具有丰富经验。 3.熟知国家、地区劳动法律法规及相关政策。 4.具备英语听说读写能力。 5．管理类专业，接受过系统的人力资源管理理论培训。

岗位职责/职位描述 To take overall charge of the repair and preventive maintenance of mechanical and electrical service, general building grounds and contents repair and maintenance, and for the efficient and safe operation of all plants, equipment, building systems, absolute priority fire preventive alarm system.  Teach all Eng. Ambassador theoretically and practically.  Cost control and consumption control and manning control systematically and efficiently.  Report to GM/DGM/RM. 总负责所有的机械、电的维修和整个大楼及其中所有设备的维修及预防维修，并且须保证所有设备、大楼系统的效率和安全操作，特别是火灾报警预防系统。教工程部所有大使理论以及实践上的知识。系统且有效地控制成本和消耗，以及人员控制。 SpecificRequirements 具体要求 Minimum of 5  years experience as Director of Engineering. 至少5年工程总监工作经验。 Ability to communicate in Mandarin and English. 有普通话和英语交流能力。 Well versed in regulations such as building codes, fire, health and safety 精通建筑规范,消防,卫生和安全等规定。

1. 作为酒店餐饮及厨房运营的战略领导者，管理包括餐厅/酒吧，客房送餐，宴会/会议等。 2. 从宏观上把控部门战略的发展及实施，确保品牌策略及推广活动的落实。 3. 确保餐饮及厨房的运作满足品牌目标客户群体的需求，提高员工满意度，关注提高收入，及最大化团队的各项财务表现。 4. 作为行政委员成员，制定及实施酒店范围与满足及提高品牌目标客户群体及内部员工满意度相关的策略，不断提高酒店投入的回报率。 1. Functions as the strategic business leader of the property's food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable.  2. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives.  3. The position ensures the food and beverage/culinary operation meets the brand's target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department.  4. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees and provides a return on investment.

岗位职责 1. 全面负责酒店的经营管理。 2. 建立、健全酒店的组织管理系统，使之合理化、精简化、高效化。 3. 负责实现酒店的营业收入指标和利润指标。 4. 负责制定酒店的经营预算和决算，提出更新改造和投资计划。 5. 落实酒店年度财务预算，向各部门下达年度工作指标。 6. 督促酒店维修保养工作和酒店安全管理工作。 7. 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 8. 做好酒店机构设置、员工编制及重要人事变更。 9. 指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。 岗位要求 1. 大专以上学历，相关管理专业。 2.特别要求：广东广西，高端商务酒店工作5年以上，具有10年以上相关高层管理工作经验、市场营销板块出身。 3. 熟悉酒店各部门服务及管理流程。 4. 善于管理和经营团队，事业心强。 5. 有较强的沟通、计划、决策和综合判断能力。

岗位职责 1.分析餐厅的各项报告，拟定改善行动计划并追踪执行情况； 2.监督并负责所有餐厅管理人员训练、工作考核、薪资考核的成绩； 3.制定及执行管理人员的训练计划并达成绩效评估的要求； 4.针对顾客的意见回馈来制定改善计划并带动餐厅所有管理人员共同达成目标； 5.根据公司营业额及利润指标，帮助及指导管理组完成目标； 6.协助餐厅处理意外事件； 7.完成上级安排的其它工作。 岗位要求 1.大专以上学历，5年以上国际餐饮连锁企业营运管理经验； 2.丰富的餐饮管理经验； 3.良好的职业操守及团队合作精神，较强的沟通、理解和分析能力； 4.熟悉营运餐厅管理各项实务的操作流程； 5.良好的领导管理和沟通技巧，具有独立工作和学习的能力，工作认真细心。 6.有优秀的营销技巧，较强的市场策划能力和运作能力 7.有较强的组织协调能力，人际沟通能力，管理能力，培训能力； 8.有较强的团队管理经验，能及时妥善处理突发事件。

岗位职责 1. 餐厅酒水贩售及客户酒水服务 2. 针对顾客选用之葡萄酒进行解说及酒水服务 3. 维持、控管餐厅酒水品质以及酒水成本控制 4. 配合季节与菜单进行葡萄酒选购及销售 5. 擅长于各式酒类服务，主要是在餐厅中服务，能在餐点与葡萄酒的搭配上提供专业的建议 6. 负责酒单的安排、酒的递送、服务、训练餐厅的其他服务人员 岗位要求 1.大专以上学历 2. 必须持有WSET Level 2 或 以上的专业资格 3.有2年以上相关工作经验 4.良好英语表达能力 5.具有五星酒店高級餐廳的相关工作经验可优先考虑

岗位职责 1、负责酒店市场开发、客源组织和酒店商品客房、会议的销售工作。 2、走访客户，根据市场变化，与既有客户、潜在客户及合作伙伴保持密切联系，并不断改进服务工作。 3、分析市场动向、特点和发展趋势，设立市场目标，审核服务活动的策划方案，组织员工展开营销工作。 4、负责签定住房优惠协议、旅行社房价协议及各种合作协议。 5、对外通过接待、出访、新闻媒介等，对内做好各部门的推销和宣传活动等，管理美工制作，以达到酒店经营的宣传目标。 6、完成上级交给的其他任务。 岗位要求： 1、30-40岁，大专以上文化程度；5年以上同岗位工作经验。 2、长时间从事于高星级酒店工作者优先考虑。 3、江西籍贯及对本地酒店市场有所了解者优先考虑。

岗位职责 1. 搜集项目基本资料、整理分析工作。 2. 参与项目策略，负责策划亮点的提供及整理。 3. 协助项目策划经理共同完成项目策划方案的撰写。 4. 负责整体工程项目评估，预算以及可行性的研究。 5、负责新开门店验收，施工跟进 6、对拟准入项目进行线上预审评估； 7、线下勘察，出具评估报告； 8、对项目进行设计初排房。对项目存在的非标问题进行协调处理； 9、协调推动加盟商平台采买工程物资，考核A采； 10、设计公司逐步平台化强管控，日常培训考核管理； 11、对施工单位进行标准培训，考核。 12、有工程筹建团建管理经验优先考虑。 工作地点深圳，适应长时间出差

Primary Responsibilities主要职责 Oversee the administrative activities of payroll, benefits, legal compliance and employment laws.Develop Talent & Culture and Learning & Development budget on yearly basis.Implement guidelines, hotel T&C policies & procedures in compliance with corporate directionGuide and coordinate with the department heads to recruit the qualified ambassadors based on operational needs; using interview selection tools to undertake the high quality recruitingSupervise directly the Learning & Development department and ensure that all training activities are in accordance to the needs of the hotel and the suggestion from the Accor AcademeCreate a mutual relationship with the related persons in the owning company and ensure the smooth communication between the management and the owning company 监督行政工作事务如工资、福利、遵纪守法和就业法。 根据年度情况发展人才与文化和学习与发展的预算。依照公司指导方向实施指导方针、酒店人才与发展管理政策和规则。 指导和协调部门负责人招聘符合营运需求的员工； 使用恰当的面试选拔工具确保高质量的招聘。 直接监督学习与发展部并确保所有培训活动都是根据酒店需求并且符合雅高学院的建议。 与业主公司的工作人员创建良好的互动关系，并且确保所有沟通在业主公司和管理公司之间的顺畅。 Knowledge and Experience知识和经验 At least 5 years working experience as HR director of international brand hotel.Good oral and written English skills. 五年以上国际品牌酒店人力资源总监工作经验。 英语口语与书写流利。

任职资格： 1、熟悉媒体品牌的整合传播与推广运作，具有出色的提案能力，有大型相关策划实务操作经验及成功品牌策划案例； 2、具备3年以上大型企业及知名品牌管理经验，熟悉品牌运作，有品牌建设理论基础； 3、有较强的沟通协调和创新能力，有良好的团队意识和领导能力； 4、办事沉稳、细致，思维活跃，有创新精神，良好的团队合作意识； 5、较强的学习能力和责任心，能自我激励，具备较强的独立处理事务的能力。 岗位职责： 1、负责公司的品牌推广，制定品牌市场推广方案（年度、季度整合传播计划和策略指引），推广的创意策略以及媒介策略，并监督实施； 2、针对公司所在行业进行品牌宣传和产品推广； 3、针对目标客户群体进行品牌宣传推广； 4、建立公司品牌的公众形象； 5、组织举办各种类型的推广活动，积极扩展交流； 6、与媒体建立深入的战略合作关系，保持长期的良好关系； 7、完成集团领导交办的其他事务及集团董事会部署的任务。

1、本科以上学历； 2、勤奋、上进、有担当、有销售策划能力； 3、参与酒店年终利润分配； 4、有深圳、惠州、东莞工作经验优先；

 1.Assists the General Manager in theoverall running of the hotel by participating in the decision-making related tothe hotel policy, philosophy, directions, goals and objectives and by takingappropriate action for their implementation as directed..通过参与酒店的规定，经营理念\目标和目的的决策，协助酒店总经理保障酒店正常运行。有房务部相关工作经验。   2. Oversees the performance of theRooms Division (the Front Office Manager, the Executive Housekeeper, the GuestServices Manager, the Security Manager, SPA ) and F&B Departments. Providesguidance and assistance in the execution of their responsibilities and helpsthem set their respective departmental objectives. 辅佐房务部门（前厅经理，行政管家，安全部经理，水疗部）和餐饮部门的表现，指导和协助他们设立部门目标、履行职责。   3. Directs and controls allsubordinate Rooms and F&B associates to ensure that all day-to-dayoperational matters are handled on time and guest expectations are met. 管理并指导房务部和餐饮部门的员工，以确保所有营运日常事务及时处理，客户期望得到满足。 4. Oversees the quality, consistency and presentation in the outlets underhis/her responsibility to ensure that they conform to the requisite standardsof the hotel and meet or exceed customer expectations.  监督外包单位的服务质量、服务标准以及实际操作，以确保其提供符合酒店规定的服务标准，确保其达 到或超过顾客的期望。   5. Coordinates in conjunction with the Sales & Marketing Department the preparation and implementation of annual packages or special promotions regarding guest rooms and F&B activities. 协助市场营销部做好针对客房和餐饮年度优惠促销活动的制定。 6. Ensures the implementation and maintenance of operations equipment and linen par stocks in the concerned departments and oversees inventory taking and control. 监督并确保维护酒店设施设备，并协助相关部门做好酒店布草在有关部门的盘存和控制。 7.  Assists in the preparation of the hotel’s annual budget; morespecifically prepares, monitors and controls the budgets of the Rooms Divisionand F&B Departments.  协助编制酒店年度预算，尤其是编制和控制房务部和餐饮部的预算。 8.  Participates in the preparation of the annual business plan in theapproved corporate format, including explanations, comparison analysis andvariances. 参与批准酒店年度经营计划，包括对年度计划的差异分析和解释。 9.  Reviews operational reports daily.  审阅每日营收报告。 10.  Maintains and efficient administration by preparing and submittingoperational reports on time.  准时提交各类报告确保行政管理的有效性。   11.  Reviews the property status with the individual department headsunder his/her responsibility to ensure that the quality and service standardsare maintained throughout.  通过检阅各独立部门在其部门领导的管理下所产生的酒店营运数据来确保酒店的服务质量和服务标准。 12.  Reviews the guest ratings and follows up accordingly to correctproblem areas.  关注客户的评价并跟进，使酒问题得到及时纠正。 13.  Monitors the guests’ correspondence for the hotel and ensures thatany problems/shortcomings are quickly identified and resolved, with feedbackgiven to the guest accordingly. 管理客户的对酒店的留言或信件，确保问题/缺点能够得到快速的呈现并解决，使顾客能够得到及时的反馈，维护悦榕集团的服务品质及标准。

基本岗位职责 - 负责餐饮部各厨房组织及管事部的日常管理，随时完善厨房设备设施的布局及整个服务流程； - 督导厨房所有员工的工作，控制好食品成本及产品出品质量； - 按照六善酒店管理集团指导方针制定所有食品和设备采购的标准； - 参与酒店收益计划和市场各类推广项目的准备工作； - 了解宾客需求，熟悉成都市场，与餐饮总监一起筹划和设计菜单，及时开发符合当地时令需求的餐饮产品； - 负责整个部门的培训工作；与人力资源部合作做好人力资源规划及管理； - 负责整个部门的编制及预算管理。 基本任职要求 - 同等星级酒店相同岗位5年以上工作经验； - 具备优秀的专业技术及领导力； - 熟练掌握厨房运作管理及成本控制方法，熟悉厨房各项设备的性能、使用及保养方法。 - 中英文读写听说流利。

 - 3 年以上 国际品牌 五星级酒店 同等职位 工作经 验 -   具备 销售 管理及运营的专业管理能力 -   协助制定和发展促销战略和经营计划 -   协助组织市场营销计划的发展和实施 -   能承受较强的工作压力 -  具备推动销售绩效和结果的才能 -  A t least  3  years  same position work  experience in  international  5-star hotel   -  Professional  in Sales & Marketing service and operation -  Assists in the planning and development of marketing strategies and promotion plans -  Assists in the development and implementation of the Sales and Marketing plan s - Able to work under pressure -  Performance and results driven

岗位职责 1.根据本组市场开发计划，制定个人销售活动计划。 2.通过开发新客户，稳定老客户，以力争达到所确定的销售收入目标。 3.向销售部经理汇报市场信息，包括本市场状况、竞争对手情况、客户反馈意见等。 4.以外出销售、电话联络和信函等方式与所辖区客户保持高度联系。 5.处理客户的来电、来函。 6.协调安排自己所辖客户在酒店的大型活动及VIP的接待工作。 7.熟悉自己客户分类情况及各客户的需求特点和主要的竞争对手。 岗位要求 1.大专以上学历。有从事酒店前台、销售、公关等部门的工作经历。 2.具备酒店销售学、酒店管理学、旅游经济学、旅游心理学、公共关系学等知识的储备。 3.了解合同法、企业法、旅游法以及有关涉外法规。 4.具有市场调查和预测能力，能及是掌握市场动态，并能综合分析，及时地提出相应的措施和合理的建议。 5.有较强的语言表达能力，能撰写市场调研报告，具有起草工作计划、总结及业务汇报的能力。 6.需要有稳定资源 岗位薪资根据绩效定具体面谈

What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.   您认为自己是优秀的行政总厨吗？   您的激情是什么？无论您的爱好是网球、购物或是卡拉OK，在洲际酒店集团，我们都对您非常欢迎。洲际酒店集团希望招募到那些把同样的关注和激情如同付诸于他们的爱好那样投入到工作中的人－那些用心对待客人每件事情的员工。目前我们在招募更多这样的员工加入我们充满动力与活力的团队。 1.  Complete forecasts, plans, and departmental production reports for management. 为酒店管理层准备各项预测、计划和部门生产报告。 2.  Participate in the preparation of the hotel’s annual budget and the setting of departmental goals. 参与准备酒店年度预算，并设定部门目标。 3.  Maintain updated and accurate costing and documentation of all dishes prepared and sold in the food and beverage operations. 对所有在餐饮运营中制备和销售的菜品进行精确的成本核算、记录并及时更新。 4. Manage day-to-day kitchen activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching, and regular feedback to help manage conflict and improve team member performance. 处理厨房日常事务，计划并分配工作，为每个员工设定绩效及个人发展目标。为员工提供教导、辅导并给予定期反馈，帮助解决各种员工矛盾，提升员工业绩。 5. Educate and train team members in compliance with brand standards,service behaviours, and governmental regulations. Ensure staff has the tools,training, and equipment to carry out job duties. 遵照品牌标准、服务行为及政府法规教育和培训所有团队员工。确保员工获得恰当培训，并配备完成工作所需的各种工具和设备。 6. Promote teamwork and quality service through daily communication and coordination with other departments. Assist sales, catering and banquet staff with banquets, parties and other special events. 通过与其它部门进行日常沟通和协作促进团队合作、提高服务质量。协助销售、餐饮和宴会部员工组织宴会、派对和其它特别活动。 7. Solicit guest feedback to improve food and presentation quality.   获取宾客反馈，不断提高食品品质及出品质量。 8.  Assist with addressing customer questions and issues relating to kitchen services. 协助发现并解决客户有关厨房服务的疑问和问题。 9.  Assist Food and Beverage Director with menu planning, food and beverage coordination, table arrangements, decoration options, etc. 协助餐饮总监设计菜单、餐饮搭配、餐桌布局及装饰等。 10.  Ensure that all menu items are prepared and presented according to established recipes and standards. 确保所有菜品制作和出品均符合配方要求和相应标准。 11. Develop menu design and concepts for all food and/or bar outlets, and catering events. Monitor competitor and industry trends. 为所有的餐饮分部门、酒吧及餐饮宴会活动设计菜单和主题。监督本地竞争对手动向和行业趋势。 12. Maintain procedures to ensure the security and proper storage of food and beverage products, inventory and equipment. Replenish supplies in a timely manner and minimize waste and pilferage. 维护相关流程，确保食物与酒水产品、库存与设备的安全及以恰当储存。及时订购补充物资，避免浪费，防止偷盗。