Primary Responsibilities主要职责
• Demonstrate to our guests our commitment to service excellence
• Respond quickly and professionally to telephone inquiries and find the right person to help
• Greet guests and members efficiently and friendly and escort them as required
• Provide information and culture on Health club equipment and services in person or by phone
• Supervision of the swimming pool to prevent drowning, accidents or injuries
• Implement policies and regulations to avoid accidents
• Inspect cleaning facilities, assist with the daily cleaning of swimming pools, changing rooms, tables, and keep timely documentation of work procedures
• Assist in the maintenance of swimming pools while supervising and maintaining pool filtration systems and water chemistry
• Work with the relevant hospitality departments to ensure maximum customer satisfaction
• Report unusual situations to managers or supervisors
• Assist in the operation of all spa departments while requesting participation in fitness and swimming pool work
• Keep the facility in optimal operating condition
• Assist guests in the proper use of sauna, steam room, Jacuzzi facilities
• Keep accurate records based on the policy needs of the city and the hotel
• Comply with occupational health and safety regulations
• Report suspicious persons to the hotel's security department. Behavior and vehicles
• Comply with Fairmont's Code of Ethics
• Responsible for other assigned tasks
Knowledge and Experience知识和经验
• Need to be customer-oriented, have a vibrant personality, and be passionate about helping others
• Ability to adapt to high-intensity work tasks in an ever-changing work environment
• Ability to adapt to shifts and ability to work autonomously without supervision
• Those who have or can obtain a valid lifeguard certificate, valid first aid, and CPR junior lifeguard certificate are preferred
• Ability to work in outdoor facilities and can adapt to a variety of weather conditions, including exposure to the sun
• 需以客为尊，拥有充满活力的个性，热情饱满的帮助他人
• 不断变化的工作环境中，能够适应高强度的工作任务
• 能够适应轮班，能够在无监督情况下自主工作
• 必须拥有效救生员证，有效急救，心肺复苏初级救生人员证书者佳
• 能够在户外设施工作，可以适应各样的天气情况，包括暴晒天气
Your team and working environment:
Fairmont Chengdu, situated within the Palm Springs International Centre, is located in the heart of Tianfu New Area and Chengdu Hi-tech Zone and is adjacent to the Century City New International Convention & Exhibition Center, Global Center and the Tianfu Software Park. The hotel features 336 guest rooms, Willow Stream Spa, Gold Executive Floor, over 1,350 square meters of meeting facilities, and a collection of F&B concepts including an all-day-dining restaurant Spectrum, CUBE a three-floor concept - lounge, cocktail bar and restaurant, a signature Sichuan Chinese restaurant Chang Yi, and our feature restaurant MIKU occupying the top level of the hotel.
成都棕榈泉费尔蒙酒店坐落于棕榈泉国际中心，地处天府新区的核心区域及成都高新区，毗邻世纪城新国际会展中心，环球中心及天府软件园。
成都棕榈泉费尔蒙酒店设有336间酒店客房，蔚柳溪水疗中心，金尊行政楼层，超过1350平方米的会议及宴会设施，以及一系列的餐饮设施，包含全日制餐厅“食百绚” ，三层楼的酒廊、鸡尾酒吧及特色餐厅“Cube”，精品川菜中餐厅“尝艺”，以及位于酒店顶层的“觅”特色餐厅。
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
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