·
Manages and monitors the operation of
all computer hardware, ensures all systems are working and installed properly,
and serves as the primary contact for servicing the computer hardware
管理及监控所有计算机硬件的使用，确保所有系统正确安装并正常运行。作为主要的负责人，对所有计算机相关硬
件进行维护。
·
Ensures that all systems are covered by
the proper maintenance contracts and that preventive maintenance is performed
as required
确保所有的系统都签订有维护合同，并按要求由系统提供商进行定期维护。
l Continually
keeps informed of IHG-approved systems and technology that may contribute to
improve hotel efficiency, including, but not limited to:
随时掌握洲际集团批准使用的系统及电脑技术信息，这样有利于提高酒店效率，包括但不仅限于：
o
Computer
Hardware systems and devices including PC LAN technology.
计算机硬件系统和安装设备驱动程序，包括计算机局域网技术。
o
Software
operating and utility systems.
软件运行及系统使用
o
Front
Office and Accounts Receivable Property Management Systems.
前厅和应收帐管理系统
o
Interfaces
to and from Front Office Property Management Systems and other Systems.
酒店前台管理系统和其它系统的接口
o
Back
Office Accounting Systems.
后台财务系统
o
PC and
LAN based Office Automation products.
基于酒店办公自动化系统所使用的电脑及局域网技术
o
Internal
and External Electronic Mail / Facsimile / Scanner software and communication
tools.
内部及外部电子邮件/传真/扫描软件和通讯工具
o
Holidex
Plus / Priority Club / Six Continents Club / Frequent Flyer Corporate
databases.
假日预定系统/优悦会俱乐部/六洲俱乐部/长住商务客户等的数据库
o
Point
Of Sale Systems.
餐饮收银系统
o
Guest
and Administration Voicemail.
客人及办公用的语音信箱系统
o
Call
Accounting.
电话计费系统
o
PABX
systems.
程控交换机系统
o
Cabling.
布线的要求
o
Hub /
Switch Management Systems.
集线器/交换机的管理系统
o
Electronic
Door Locking Computer System.
电子门锁系统
o
Computer
Virus protection.
计算机病毒防护
o
Hotel
IT Security and Firewalls
酒店信息技术的安全及防火墙
·
Provide
a monthly written progress report to the Director/Manager of Finance and
Business Support, with copies to department heads
提供书面的月度工作进度报告给财务总监，并抄送部门经理。
·
Maintain an up-to-date list of all
computer hardware
保持计算机硬件清单的更新记录。
·
Manages the configuration reports, job
control languages, program files and data files on the computer system(s) to
ensure maximum operating efficiency
管理系统配置报告，作业控制语言，程序文件及计算机系统的数据文件，确保最大限度提高操作效率。
·
Monitors the performance of the
software and maintains a log book of performance report e.g.; through systems
measurement facility/utility, error and integrity check reports, system
malfunction and solutions
监控软件运行状况，并保持运行报告日志的记录如：通过系统测量设施，错误和完整的检查报告，系统运行中出现的故障和解决方案。
·
Installs and tests corporate approved
program changes to the hotel computer system(s)
安装及测试经公司批准的软件系统，以替代酒店的电脑系统。
·
Investigates and reports software
problems to the vendor, or to the Regional, Area or Corporate Office
检查并将软件问题报告给供应商或集团区域办公室。
·
Understand all standard and IHG
customized features and functions of the Hotel front office system, point of
sale system, and call accounting system, including, but not limited to system
security, system reports, manager functions, system utilities and user
functions
了解洲际酒店管理集团所有的关于信息技术的标准，以及酒店前台系统、餐饮收银系统及电话计费系统的功能，包括但不只限于系统安全、系统报告、管理功能、系统应用和用户功能。
·
Responsible for designating selected
individuals for each IHG approved system that he/she will train so that these
individual can train the users
负责为洲际酒店集团批准的系统挑选员工进行系统培训，以使他们能培训系统用户。
·
Trains the selected hotel staff to take
on the major responsibilities during his/her absence
培训挑选出来的酒店员工，以便在他/她（指信息技术经理）不在期间承担主要责任。
·
Establishes documents, test and
communicates appropriate disaster
recovery emergency
procedures to follow when the hotel computer system(s) are inoperable
建立、测试紧急情况下的系统应急程序，以便酒店计算机系统发生故障瘫痪时，营运照常进行。
·
Ensures that all computer media saves
and back-ups are completed, documented and stored per IHG specifications
确保按洲际酒店集团的规定，将所有的计算机数据进行完整的、有记录的备份并妥善保管。
·
Maintains
uncompromising data and physical security standards
保持强硬的数据维护及具体的保证标准。
·
Controls the key/lock for computer room
and ensures that the computer room fire protection, temperature control, and
power requirements meet the IHG security specification as described in the IHG
security system
妥善保管计算机房钥匙，确保计算机房的消防安全，室内温度，电压需求等符合洲际酒店集团安全系统的规定要求。
·
Administer all user ID’s, passwords,
and the most sensitive system utilities, secures all touchy resources and
critical libraries
管理所有用户代码，密码，及使用权限；保证所有信息的妥善保管。
·
Under the direction of the
Director/Manager of Finance and Business Support, administer all back office
user ID’s, passwords, security parameters and the most sensitive utility
在财务总监的指导下工作，管理所有后台用户的代码，密码，安全参数及使用权限。
·
Maintains technical and user
documentation, systems reports, newsletters and announcements in a neat,
orderly and secure fashion
保持技术文档和用户文档、系统报告、时事通讯和公告，并整齐、分类地保存好。
·
Completes and distributes activity
reports, program trouble reports, and enhancement list
完成并分发更改记录报告，程序问题报告和系统功能增加列表。
·
Keeps informed of the latest, updated,
changes, enhancement, and development in the hotel computer field by subscribing to periodicals and
attending seminars, workshops or conferences held by IHG, computer companies or vendors
通过订阅有关信息技术的期刊，参与由洲际酒店管理集团或电脑公司或系统提供商举办的研讨会、培训班以及会议，来了解酒店计算机领域的最新信息、技术更新、变化、完善以及发展情况。
·
Performs
special project/other duties as assigned by the Management, include but not
limited to serve as a back-up in performing Financial Reporting to corporate
office during the absence of Director/Manager of Finance and Business Support
执行由酒店管理层分配的其它工作，包括但不限于当财务总监不在的情况下向总部提供酒店财务报表。
·
Performs basic changes to programs
control languages using screen edit utilities, operating control languages
statements and screen design aids
使用屏幕编辑功能、操作控制说明和屏幕设计的帮助对系统的控制语言进行基本的改变。
·
Conduct
“Self-Audit” of systems, security and emergency procedures according to the
Hotel and Financial System Security Manuals and materials supplied by the
Regional Manager of IT.
根据酒店及财务系统安全手册和区域信息经理提供的资料，对酒店的系统、安全及应急措施进行“自审”。
·
Follows-up on all outstanding points
from the latest EDP audit of his/her hotel.
跟进在酒店最新电子数据处理审计中发现的所有突出问题。
·
Serves as the primary associate with
all computer-related outside vendors
与所有计算机相关的供应商保持良好的合作关系。
·
Informs department heads when new
features or changes to the system affect their department
当影响部门的系统功能发生更新或进行更改时，通知相关部门经理。
·
Notifies department heads on current
computer related issues, new releases, MIS trends, viruses etc.
将最新的计算机相关事件、软件的最新版本、信息系统的趋势、防病毒公告等通知部门经理。
·
Coordinates purchase of program
applications or enhancements to meet specific hotel needs only if these
applications are not covered by existing standards prescribed by the corporate
office
如果酒店需求的应用软件不包含在总部现有规定内时，应协助购买软件，以确保满足酒店的特殊需求。
