With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.   The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.   This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.  As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members.   What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Foster creativity and innovation within the team. Recognize Hilton's brand culture and live Hilton's values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation. Perform all relevant requirements and tasks of Hilton. What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 1 year of experience in similar capacity with international chain hotels or 3-5 years as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility.   What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

This position is applicable to the following hotels 该职位适用于以下酒店： Operation Hotel 营运酒店 Banyan Tree Jiuzhaigou 九寨沟悦榕庄 Pre-opening Hotels 筹备酒店 Dhawa Beihai Weizhoudao 北海涠洲岛悦苑酒店  Job description 岗位职责 Ensures compliance with the Group’s Mission Statement. 确保服从集团的使命声明。 Directs and maintains Sales and Marketing activities to achieve the planned performance levels. 指导和维护销售营销活动达到预期的效果和水平。 Constantly promotes and develops the hotel/resort’s business base. 不断推动和发展酒店的业务。 Monitors actual and budgeted goals, develops and controls performance in service and product delivery, guest satisfaction and financial results. 监控实际与预算的目标，发展与控制服务和产品交付中的业绩，客户的满意度和财政目标。 Incorporates programs to promote proper associates’ orientation and training and ensures the highest morale amongst the workforce. 采取措施来促进适当的员工培训，确保最高的员工士气。 Ensures that proper employer/associates relations are maintained. 确保适当的雇主/员工关系的维护。 Reviews operational reports on a regular basis, as the case may be (daily, weekly and at period-ends). 评估一定时期的运行报告，视情况而定（每日，每周或者一个时期的结束）。 Reviews the property operations with the individual department heads to ensure that quality and service standards      are maintained throughout the hotel/resort. 与每个部门领导评估公司的运营情况，并确保和维持这个酒店的服务质量和标准。 Reviews guest ratings and follows through with the individual department heads to correct problem areas. 评估客人的评价并与部门领导共同解决发生的问题。 Develops and monitors short and long term planning for the property. 监管和发展公司短期和长期的计划。 Keeps abreast with innovations and business orientations in the luxury hospitality industry. 保持在奢侈酒店行业的创新和业务方向。 Monitors current sector trends and concepts and makes recommendations to his/her superiors for appropriate implementation at the hotel/resort. 评定目前的行业趋势和理念，并向其执行上级提出适当的建议和意见。

Job Title:  General Manager, The Langham, Hefei General Manager, The Langham Shenzhen  General Manager, The Langham Haikou  LanghamHospitality Group (LHG) is a global hotel company with properties located inmajor cities and four continents under The Langham Hotels and Resorts, Cordis Hotels and Resorts and Ying'nFlo brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.  You will be leading a passionate& talented Hotel Team to drive for maximizing long-term financial growth of the hotel, delivering high standards in guest experience & colleague engagement in alignment with the culture and values of Langham Hospitality Group.   Key Responsibilities:   Drive & execute Company’s strategic objectives Full accountability on successful implementation of Company’s strategies and achievement of goals Develop an operating culture with a mind-set towards performance, quality, lean operating techniques, and bottom-line results. Driving continuous improvement in all areas of operations Recruit, mentor, and develop talents and future pipeline Participate and lead organizational initiatives to provide a forum for best practices sharing. Reviewing financial results to highlight successes and identify/rectify areas in need of improvements Provide timely forecasting and financial projections as required Ensure compliance with all LHG brand standards & local regulations   Qualifications:   Luxury Hospitality Group experience is preferred Related city working experience is preferred Minimum 3+ years as an Operational General Manager Ability to understand a variety of industrial issues and develop strategic business plans Analytical & numerical ability to interpret and present financial data Excellent communication skills with ability to present clear & concise information to different stakeholders Problem solving ability on both operational and/or strategic areas Strong interpersonal skills Fluent written & spoken English and Mandarin are mandatory required

一、Key Responsibilities 职责概述 Using considerable independent initiative and judgment, provides leadership and direction to ensure the efficient, effective and profitable operation of the Hotel on a long term basis. 凭借相当独立的主动性和判断力,为酒店提供领导和方向以确保酒店长期处于高效的、有效的和赢利的经营状态。   二、Essential Duties and Responsibilities 主要职责和责任 1. Establish hotel's business plan, development planning and management policy, to determine the hotel management goal, to direct the mangement team to work; 确立酒店的经营计划、发展规划及经营方针，确定酒店管理目标，领导经营班子成员开展工作。 2. Study and grasp the market change and development situation, make market expansion plans and price system, raise key emphasis in work timely, and directing the implementation; 研究并掌握市场变化和发展情况，制定市场拓展计划和价格体系，适时提出阶段性工作重点，并指挥实施。 3. Decided to hotel organizations and middle management‘s employement and development. Be responsible for the division head's performance evaluation; 决定酒店组织机构及中层以上管理人员培养和使用，负责组织对部门经理的人事考核和业绩评估。 4. Be responsible for the market development and finance planning work; Be responsible for the capital allocation and capital expenditures within the  limits of authority; 全面负责酒店的市场拓展和财务计划工作；在权限内负责酒店内资金调配，审批资金支出等经营事宜。 5. Enhance hotel safety management; 加强酒店的安全管理工作。 6. To follow up other tasks which assigned by superior; 完成公司领导交办的其他工作。   三、Requried Qualifications 资质要求 1. Required Skills / Certificate 技能 / 证书 2. Computer Skill: Skillful to operate Office电脑操作技巧: 熟练使用MS办公软件 3. English Language Level: Fluent in English spoken and written is preferred 英语水平：口语与书写流利为佳   Qualifications 资格 1. Team Focused 关注团队: Support colleagues 给予同事支持 Explain what to do and the reason 阐述工作任务及其原因 2. Action Oriented 行动导向 Strives to deliver consistently 力争始终如一的完成工作 Focus on details and standards 关注个人工作的细节和标准 3. Passionate工作热情 Understand guests’demand and the market 理解客户的需求和市场 Create a positive environment for changing 为变革创造一个积极的环境 4. Business skills 业务技能 Understand the short-term opportunities of reform 了解短期的变革机会 Understand the profit model 了解企业如何盈利   Experience 经历要求 1. Associate degree or above; 全日制大专（含）以上学历。 2. Graduation from Hotel Management,Business Management related professional; 酒店管理、企业管理等相关专业。 3. Work experience of hotel management for five years or above in 5 star hotel; 至少五年以上五星级酒店管理工作经验。 4. Hotel management professional knowledge and leadership skills; 酒店专业知识及领导能力。 5. Organizing And Planning Skills,communication skills,Coordination Skill,leadership skills; 具有很强的计划、组织、沟通、协调、领导能力。 6. Skilled in the use of office automation equipment and realated management software; 熟练运用办公软件及相关管理软件。 7.Excellent written and verbal communication; 具备优秀的书面和口头表达能力。 8. Appreciate Poly culture; 认同保利企业文化。 9. Good Character and Ethics; 有良好的职业操守。 10. Strictly obey the relevant laws and regulations, executive internal policy implement; 严格遵守国家法律法规，执行企业各种规章制度。 11. Strong sense of principle, professional management ability ,a good team spirit of collaboration,excellent interpersonal skills, honest and reliable, decency; 原则性强，职业化规范度高，具有良好的团队协作精神，出色的人际交往能力，诚实可靠、品行端正。 12. Have a strong sense of responsibility and learning ability,a good team spirit of collaboration. 具有较强的工作责任心和学习能力、良好的团队合作意识。

岗位职责: 1.根据公司的战略发展目标，制定与完善酒店的经营发展策略和方法; 2.确保完成酒店的经营指标及重点工作任务; 3.落实各项运营检查制度，提升酒店经营业绩和服务品质; 4.保障酒店重大政务接待: 5.完善酒店人力资源管理体系，加强人才队伍的建设; 6.协助公司做好品牌建设及联合拓展工作; 7.完成公司布置的其他工作。 学历及专业要求: 本科及以上学历，酒店管理、旅游管理等相关专业 任职条件: 1.1974年1月1日以后出生(条件优秀者，年龄可适当放宽); 2.具有五星级规模酒店(且有 200 间以上客房)总经理工作经历，或任职酒店管理公司(成员酒店不少于 20家)总裁助理及以上管理岗位，连续任职时间不少于3年; 3.中共党员优先。

【岗位职责】 1、 全面负责酒店的经营管理。 2、 建立、健全酒店的组织管理系统，使之合理化、精简化、高效化。 3、 负责实现酒店的营业收入指标和利润指标。 4、 负责制定酒店的经营预算和决算，提出更新改造和投资计划。 5、 落实酒店年度财务预算，向各部门下达年度工作指标。 6、 督促酒店维修保养工作和酒店安全管理工作。 7、 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 8、 做好酒店机构设置、员工编制及重要人事变更。 9、 指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。 【岗位要求】 1、 本科以上学历，相关管理专业。 2、 从事国际品牌酒店工作10年以上，具有5年以上相关高层管理工作经验。 3、 熟悉酒店各部门服务及管理流程。 4、 善于管理和经营团队，事业心强。 5、 有较强的沟通、计划、决策和综合判断能力。 6、 可以使用英文作为工作语言。

岗位职责： 1. 负责酒店经营管理，带领团队完成各项经营目标； 2. 编制经营规划，制定营销策略,组织实施； 3. 优化制度和服务规程，贯彻落实，促进管理绩效提升； 4. 分析财务报表，完成各项财务预算指标； 5. 优化服务品质标准，打造一流服务口碑； 6. 基于酒店定位，打造奢华品牌形象； 7. 打造优秀管理团队，增强团队凝聚力。 任职要求： 1. 本科及以上学历，相关管理专业； 2. 高端酒店工作15年以上，6年以上国际品牌联号酒店管理经验； 3. 至少有2家及以上国际品牌酒店总经理任职经历； 4. 熟悉酒店各部门服务及管理流程，市场营销管理背景优先； 5. 善于管理和经营团队，事业心强，有品牌意识； 6. 具有较强的领导能力和组织协调能力； 7. 具有敬业精神，正直、公正、廉洁自律； 8. 有英语口语沟通及英文报表阅读能力。 （备注:接受集团派遣至旗下成员酒店）

Position Statement: The Senior Manager, Finance Project, FSSC is the key Business Partner for GCM FSSC. This person is expected to manage and deliver the enrollment/transition in accordance with Finance Shared Service Center project plan. This position will be collaborating across Corporate Operations Finance, Pre-opening, and Hotel team to ensure deliverables are met. Position Summary: FSSC Enrollment Project Management Closely working with Project Director, Operations Finance team, Pre-opening team and Hotel teams to successfully enroll hotels into FSSC. Be responsible for Focused and Full-Service hotels Shared Service enrollment full cycle of processes. i.e.: Solution, Implementation and Stabilization. · Solution: Communicate with owners and hotels for their better understanding of Hilton FSSC. Provide and guide the hotel of their specific FSSC solution. ·  Implementation: Lead the hotel enrollment projects make sure the systems (DocMX, RPA, E-voucher, Ticketing systems) are deployed per schedule. Enrollment process are setup and trainings are delivered. ·  Stabilization: Keep monitoring on process stabilization and hand over to FSSC operations team when it’s stabilized. Lead on project charter alignment, develop the transition plan, manage to get sufficient resources per agreed the goal and timing. Ensuring transparent/timely reporting on the progress, success and risks/issues of the project status to leadership and seek their support to ensure project moving forward smoothly. Manage program reporting to various stakeholders, driving governance set-up and effective. FSSC Continuous Improvement Project Continuously improve the enrollment/transition Process, Methodology and Toolkit, actively manage risks and issues by collaborating across work streams, ensuring lessons learned and driving consistent and optimized enrollment/transition. Be responsible to lead the operations process Continous Improvement initiatives. Identify the opportunities and deliver the expected efficiency savings. Change Request and Project Budget control Manage change requests/scope changes based on business/project needs if any. Control the project budget, evaluates all project initiatives as to feasibility, costs/benefits and value-at-risk, and takes corrective actions when necessary. Communication and Relationship Management ·  Relationship management of internal and external stakeholders. Builds supportive, productive, and trusted working relationships with Owners, Operations Finance Team, Hotel teams, FSSC teams and Corporate team. People Management Lead the team and guide on Team Members’ Project Management skillset and knowledge buildup. Be responsible for Team Members’ career development. Other Ad hoc Corporate projects. Qualifications Strong Financial Analytical skill, number sensitive. Strong Project Management skills. More than 10 years of related experience. More than 4 years of management or supervisory experience. 20-40% travel request

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment). Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. Respond to audits that are completed by the company to ensure continual improvement is achieved. Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. Comply and exceed hotel and company service standards. Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. Hold regular briefings and communication meetings with the HOD team. #LI-VG2 Qualifications - External What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: A degree or diploma in Hotel Management or equivalent Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management Experience in managing budgets, revenue proposals and forecasting results In-depth knowledge of the hotel / leisure / service sector Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets Accountable and resilient Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledgeable of hotel property management systems Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

岗位名称 Director of Operations （储备） Resident Manager/ Hotel Manager （储备） 岗位职责 1、在总经理带领下，负责酒店的日常经营管理工作，对各项经营管理指标负责。 2、提出酒店的经营管理思路，协助确定酒店年度经营计划，并指挥落实。 3、协助建立健全酒店内部管理系统、运行机制及各项规章制度。 4、协调各部门关系。 5、研究市场发展趋势，协调制定酒店各服务产品价格体系。 6、审定酒店的市场营销方案，不断开拓市场。 7、提高酒店的管理水平、服务质量。 岗位要求 1 本科以上学历，旅游、酒店管理专业为佳。 2 从事酒店工作8年以上，具有5年以上酒店餐饮等岗位管理经验，有酒店筹建、开业经验优先。 3 熟悉酒店各营业部门的服务及管理流程，善于成本控制。 4 具有良好的协调沟通、管理和团队建设能力,事业心强。 5 优秀的英语听说读写表达能力

岗位职责： 1． 向项目发展副总裁汇报工作，积极寻找适合物业并洽谈业务，完成所负责项目拓展团队的业绩指标； 2． 带领所负责的项目拓展团队跟进项目意向合作，开展项目考察、项目分析、尽职调查、风险评估、项目谈判、合同签约等工作； 3． 负责所负责的项目拓展团队相关项目发展过程中相关方案、招投标、项目推进、谈判策略、合同签约等工作的具体实施与落地； 4． 建立并维护有效项目信息渠道，保持与客户的良好关系，维护好公司的对外形象； 5． 落实并执行中心各项规章制度，团结、凝聚和激励所负责项目拓展团队的员工，为公司发展创造良好的人文环境； 6． 完成上级交办的其他各项常规性或临时性工作，协调好与其他项目拓展团队或部门之间的关系。 任职条件： （一） 基本条件 1． 拥护中国共产党的领导，落实中国特色现代企业制度，热爱国资国企事业，具有强烈的使命感和责任感，富有改革意识和创新精神； 2． 认同企业的价值观、企业文化和经营理念，具有强烈的事业心和责任感，具备履行岗位职责所必需的专业知识； 3． 具备正常履职的身心素质，具有良好的社会公德、职业道德和个人品行，遵纪守法、诚实守信，无违纪、违法或不良执业记录。 （二） 具体条件 1． 大学本科及以上学历，具备应聘职务相应的专业技术职称或职业资格，中共党员优先考虑； 2． 任职高星级酒店相关专业部门负责人或任职同等及以上规模酒管公司相关专业部门副职及以上岗位的工作经历不少于3年（截至2024年7月31日）； 3． 具有丰富的团队领导能力、战略执行能力、沟通协调能力、决策判断能力和经营管理能力、专业技术能力，善于团结、凝聚和激励员工，为公司发展创造良好的人文环境； 4． 身心健康，爱岗敬业、能够承受较强的工作压力，能接受出差或外派任职； 5． 经公司党委审核，条件优秀者可适当放宽相关条件。

1. 全日制专科及以上学历； 2. 形象气质好，具有流利的英语口语及书面沟通能力； 3. 拥有10年以上国际品牌高星级酒店市场销售工作经验，担任过5年以上市场销售总监职位； 4. 熟悉南京市场，或在江浙沪国际奢华品牌酒店五年以上工作经历可优先考虑

【职位描述】 • 为总经理提供专业的咨询及行政上的支持。 • 参与开拓和实施酒店和部门的政策规定。 • 制定开拓市场销售战略和促销计划。 • 督导和协助市场销售计划的进展和实施。 • 为商务发展部设定清晰的工作目标，实施员工个人技能的发展，业绩的复核训导和培训。 • 监督和评估当前发起的市场销售活动以及市场动态。 • 统筹酒店内所有的市场商务工作活动。 • 管理部门内部的运作，保证部门设施完备，运行正常。 • 进行市场调查。 • 为酒店设立价格策略和销售目标。 • 管理特别项目及其他相关的生意。 • 确保高效利用部门资源。 • 确保发展、更新及保留酒店宣传材料。 • 管理部门内部人力资源，包括选择招聘人员，培训部门员工，团队建设，员工表现评估等。 • 确保部门员工明确所赋予的职责。 • 在部门或酒店的利益受到危害时，立即采取纠正错误的措施。 • 确保员工熟悉安全，急救及遇火警逃生程序。 • 确保所有设备正常运作。 • 管理客户关系及服务，包括客户需求、产品服务知识，销售的有效性交流技巧及客户反馈信息。 • 管理部门开支和预算。 • 准备部门每月相关开支的预测，并在预定日期上交给酒店。 • 密切注视客户的活动，必要时予以调整。 • 按照酒店政策控制部门成本，避免浪费。 • 确保所有与系统相关的收益数据都保持精确性并完全遵照希尔顿国际标准。 • 确保部门员工遵守酒店的程序及规定。 • 确保部门文件，及相关资料的存档。 • 通过与总部的联系，确保所有商业发展部活动的顺利完成。 • 保持与集团内各营业部门的沟通，最大限度拓展销售机会。 • 在海内外社会各有关行业推广酒店。 • 参与希尔顿集团发起的销售活动。 • 针对目标市场组织促销旅行。 • 在海内外目标市场，保持良好的关系和沟通。 • 搜索，建立，在获得同意后执行，监督年度收益计划，并在必要时更新。 • 确保所有与系统相关的收益数据都保持精确性并完全遵照希尔顿国际标准。 • 根据酒店、行业和公司的指引，回应需求、进行调整，执行任何合理的任务及额外职责。 • 坚持酒店安全制度、紧急情况处理规定和程序。 • 确保员工充分的理解并遵守员工手册内容。 • 如有必要，该部门有权更改或补充该职位描述。 • 完成任何其他合理的职责和被指派的职责。 【任职要求】 • 大学本科，良好的中英文读写能力。 • 同等或以上品牌酒店同等岗位至少三年及以上工作经验。 • 具备设立最适合酒店的总体营业目标及行动方案的能力。 • 具备制订和执行营业预算及经营计划的能力。 • 具备高效地推广和将品牌定位在理想的水平的能力。 • 具备管理营业部的能力。 • 具备协助总经理和管理层达到酒店总体经营目标的能力。 • 掌握政治，经济和社会方面的知识及市场趋势。 • 具有良好的沟通技巧。 • 具有领导，指导和发展员工的能力。 • 具备处理危机的知识和能力。 • 良好组织及展示技巧。 • 具有以身作则的能力。 • 具有策略性、创造性及灵活性。 • 了解电子商务，商对商和商对消费者哲学。 • 对大众信息传播有良好的了解。

岗位职责： 1.全面管理客房销售，宴会销售，媒体公关，预定渠道，对酒店总体收益负责。 2.在酒店拟定并直接销售营销计划,符合集团的销售和市场策略,使酒店的销售目标得以实现，把酒店打造成奢华酒店市场中的一个重要分子； 3.通过媒体策划和交叉销售，指导与其他区域的适当联合营销计划的应用，以创造协同效应，优化销售和市场资源的使用； 4.直接对当地/国际的机会进行研究，以确定市场和竞争趋势，以便根据不断提高销售和市场实践的目标来调整销售和市场营销的努力； 5.通过制定个人目标、管理绩效、发展员工以及提供正式和非正式的反馈，管理目标的有效实现，从而最大化整体绩效，同时继续有效地为增长并提供资源，并进一步强化员工价值主张； 岗位要求： 1.本科以上文化程度，商业、市场营销等相关专业优先考虑； 2.至少有5年的同星级酒店同职位工作经验； 3.优秀的销售和市场营销技巧，以及能够引导营销的策略和计划的能力； 4.英语口语和书写流利。 5.拥有南京市场经验，宴会销售背景及成功酒店业绩经历者优先。

【职责描述】  1、代表总部全面负责处理所在酒店的总体事务，以身作则、与酒店全体员工共同努力及时完成酒店所确定的各项目标；  2、 维护品牌形象、监督酒店范围内的品牌使用情况，积极对外推广品牌理念；  3、 制定酒店的管理目标和经营方针，根据品牌标准制定各种规章制度和服务操作规程，规定各级管理人员和员工的职责，并监督贯彻执行。制定酒店营收政策，详细阅读和分析每月报表，检查营业进度与计划的完成情况，并采取对策，保证酒店业务顺利开展；  4、 建立和健全酒店的组织管理架构，追求扁平化管理、合理高效；  5、 加强酒店文化建设，传递惠庭精神，努力为员工提供快乐、健康、良好的工作环境；  6、 健全酒店的财务制度。阅读分析各种财务报表，检查分析每月营业情况，做好成本控制和财务预算工作，检查收支情况、应收账款和应付账款等；  7、 根据品牌规定规划和开展每日、每周、每月日常工作； 8、 坚持以人为本的服务管理理念；培养人才，指导各部门的工作，提高整个酒店的服务质量和员工素质； 9、 加强酒店设备、设施的维修保养工作和酒店的安全管理工作； 10、 选聘、任免酒店员工，根据品牌规定和标准健全酒店机构设置、员工编制。负责酒店人员的录用、考核、奖惩、晋升等； 11、 与社会各界人士保持良好的公共关系，树立良好的酒店形象，并代表酒店接待重要贵宾； 12、 以身作则，积极参与酒店主要轮岗工作； 13、 关心员工，使酒店有高度凝聚力，并要求员工以高度热情和责任感去完成本职工作。   【任职要求】  1、具有敏锐的市场感知及客户开发能力，熟悉酒店整体运营，有过酒店筹备工作经验者为佳； 2、兼具较强的独立工作能力和团队精神，善于协调内部及外部关系；  3、较强的学习能力、执行力、沟通协调能力和领导决策能力； 4、接受全国派遣（入职起2年内接受公司派遣，期满可选择到期望城市）。

此岗位因业务需要会被安排在上海、深圳、北京不同城市可能 Snapshot of Your Role The Operations Manager drives excellence in the service and experience of the operation. Identifies, motivates,trains, develops and directs team members to deliver exceptional service and accomplish daily goals and projects. This position oversees the administrative and operational tasks, including financial management and analysis, sanitation and safety. The Operations Manager will focus on innovative hospitality and creating the experience for the Sodexo Food program in order to support operational excellence. This position reports into the General Manager  and will leverage their strong communication, hospitality and operational skills to partner with key stakeholders (culinary, nutrition, marketing, behavioral science, concept development, procurement, risk management,operations and people approach) to promote with standards, Sodexo Food expectations and enhance user(partner) experience. The great things you will be expected to do: General Expectation - Designs, manages and owns the overall experience, not just the offerings - Sets an expectation of hospitality that is friendly and engaging - Has a Passion for quality food preparation and taste. - Ensures employee reviews, coaching sessions, and disciplinary actions are delivered in a professional and timely manner - Meets all time lines for payroll, service, accounts receivables, human resources, corporate office and all other time lines given by our partner and management - Ensures that all hiring and training standards are met and documented for direct hires, including but not limited to new hire packet, employee/manager handbook sign off sheet, fact training completion,and safety training - Promotes a culture of Food and Workplace Safety - Treats everyone with professionalism, care and respect - Communicates with our partner honestly, accurately and in a timely manner Job Role Expectation - Excellent English communication skills both written and verbal - A proven track record of leadership - General culinary knowledge of basic kitchen practices, protocols and procedures - Proven coaching and teaching skills with peers, individuals, and teams - Passion for food trends, hospitality, innovation and creative experiences - Marketing and events experience a plus - Manages time effectively and prioritizes tasks to meet deadlines - Creates a culture of food and workplace safety - Proven coaching and teaching skills with peers, individuals, and teams - Proven ability to maximize budget, enhance user experience and creativity across all channels in alignment with business strategy - Ability to effectively communicate, motivate and interact with all levels within the organization - Demonstrates good judgment and decision making skills - Maintain a positive attitude under pressure and motivate team - Ability to maintain confidentiality - Working knowledge of Google Docs, Microsoft Word, Excel and PowerPoint - Ability to work independently and in a team - Ability to work in a fast paced, changing environment Key Skills & Qualifications Education & Qualification - BA or higher degree in hospitality management(or equivalent) Work Experience - Has a minimum of 5 years food service multi-unit supervision experience Leadership Behaviors - Think fast, use technology - Finds new/quicker ways of meeting goals, shows conviction in his or her own judgment and decisions and responds quickly under pressure. - Openly share and co-create – Delegates tasks to develop others. - Passion for Quality – Takes personal responsibility for correcting customer service problems. - Consistently sets demanding performance expectations and sets priorities to maximize benefits. - Win through Teamwork – Pursues friendly relationships with colleagues, shares own knowledge and insight and displays a high level of energy and commitment to the organization. - Embrace Diversity – Listens to others and values their contributions, receptive to new and builds on ideas and acts in an ethical and socially responsible manner. - Takes Responsibility and in making the big calls – Uses the right influencing techniques to gain the necessary commitment and support from others, both internally and externally. - Taking the responsible approach to business.

岗位描述： 1、全面负责餐饮部服务及厨房行政管理工作,制定并实施餐饮经营的所有计划。 2、负责实现部门的营业收入指标和利润指标。 3、管理厨房团队，与行政总厨一起筹划和设计菜单，开发当地需求的餐饮产品。 4、协调与其他部门的工作关系，确保宾客得到满意的餐饮产品和良好的服务。 5、制定餐厅推销策略，督促员工做好食品饮料的推销工作，提高餐饮销售收入。 6、建全物资管理制度，对餐厅的设备、物资、用具等严格管理。 7、参与制定和实施与RHG整体使命，愿景和价值观一致的酒店商业战略。 8、组织相关的培训，最大限度的激发员工的工作积极性，通过“是，我可以”的服务体验创造100%的宾客满意度，殷勤待客并超越客人的期望。 岗位要求： 1、至少五年以上同星级酒店岗位工作经验，具备管理国际品牌酒店的经验； 2、精通本部门的业务知识，熟练掌握中餐、西餐，熟悉饭店管理理论、餐饮管理理论、营销学和服务心理学。 3、具有食品原材料加工、餐饮成本核算方面的知识。 4、善于沟通，具有社会活动能力、组织领导工作能力和实际工作能力；善于调动餐饮部各级管理人员的积极性。

A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing?   As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards:     Plan and forecast the short and long-term talent requirements for the hotel to support its business plans Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants Build a strong career and succession planning system to retain and develop talent Implement training and development strategies to continuously improve performance and customer service Oversee the hotel's human resources database and payroll system Provide a framework for counseling, coaching, and welfare services Manage the Opinion Survey and the calendar of Team Member social events Manage and resolve, promptly and completely, all employee relations issues Maintain an awareness of competitor human resources activities and best practices #LI-VG2 Qualifications - External What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required Previous human resources management experience in the hotel, leisure, and/or retail sector Excellent leadership skills and exceptional communication skills Strong commercial/business acumen A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

岗位职责 1、 有藏区同样岗位的工作经验。 2、全面负责酒店的经营管理。 3、 建立、健全酒店的组织管理系统，使之合理化、精简化、高效化。 4、 负责实现酒店的营业收入指标和利润指标。 5、 负责制定酒店的经营预算和决算，提出更新改造和投资计划。 6、 落实酒店年度财务预算，向各部门下达年度工作指标。 7、 督促酒店维修保养工作和酒店安全管理工作。 8、 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 9、 做好酒店机构设置、员工编制及重要人事变更。 10、 指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。 岗位要求 1、 本科以上学历，相关管理专业。 2、 从事星级酒店工作10年以上，具有8年以上相关高层管理工作经验。 3、 熟悉酒店各部门服务及管理流程。 4、 善于管理和经营团队，事业心强。 5、 有较强的沟通、计划、决策和综合判断能力。

岗位职责 1、制定及执行酒店管理公司市场销售计划 2、酒店市场开发、客源组织和酒店商品客房、餐饮、会议的销售工作。 3、分析市场动向、特点和发展趋势，设立市场目标。 4、走访客户，根据市场变化，并不断改进服务工作。 5、审核服务活动的策划方案，组织员工工作。 6、签定各种合作协议、认报刊合同、广告宣传服务协议。 7、统筹酒店管理公司内外的公关宣传工作;审阅成员酒店对外发布的宣传稿件。 8、对外通过接待、出访、新闻媒介等，对内做好各部门的推销和宣传活动等，管理美工制作，以达到酒店经营的宣传目标。 岗位要求 1、本科以上文化程度；8年以上高星级酒店工作经验。 2、按照公司整体要求，制定和组织实施公司在市场策划、销售管理、客户服务和物业管理的战略规划。 3、负责项目可行性比选阶段的市场研究、客户分析、市场定位和营销推广方案设计。 4、负责监督和考核公司各项目的营销推广、销售进度、销售回款和客户服务等，支持和保障项目实施。 5、负责组织营销推广、销售执行、客户服务等方面专业人员的培训。 6、英语口语和书写流利。

【项目总经理职位一】 工作地点：江苏省苏州市姑苏区 工作项目：江苏苏州颐和松茂居 薪资区间：2-3w 招聘人数：1人 【项目总经理职位二】 工作地点：江苏省盐城市亭湖区 工作项目：江苏盐城大洋湾颐和湖畔 薪资区间：2-3w 招聘人数：1人 岗位职责 1. 全面负责新开（或筹建）酒店项目的经营管理，组织编制及酒店发展的长期规划和中短期计划，审定年度经营计划，确定酒店及各部门管理目标、经营计划指标，并组织贯彻实施。 2. 全面负责新开（或筹建）酒店项目组织管理系统，使之合理化、精简化、高效化。 3.领导、指挥酒店销售业务和经营管理活动，不断开拓新销售市场。建立健全酒店管理体系、管理制度、责任制度，并建立健全落实措施，确保酒店服务质量的不断提升。负责实现酒店的营业收入指标和利润指标。  4. 审定签署酒店各类重要合同。审批酒店财务预算、决算，控制酒店各项开支和成本消耗，开源节流，提高酒店经济效益。落实酒店年度财务预算，向各部门下达年度工作指标。 5.负责酒店文化和员工队伍建设，负责与社会职能部门之间的协调和沟通，执行颐和品牌总部统一的市场宣传策略。 6. 负责做好酒店与各界人士的公共关系,树立酒店良好形象； 7. 做好酒店机构设置、员工编制及重要人事变更。 8. 指导培训工作，培养梯队人才，提高整个酒店的服务质量和员工素质。 岗位要求 1. 大学本科以上学历，酒店管理相关管理专业。有高级专业技术职称，有饭店总经理上岗证书优先考虑。 2. 从事5星级酒店或高端品牌精品酒店工作10年以上，具有3年以上酒店高层管理(住店总经理或总经理)工作经验。 3. 具有良好的职业道德和敬业精神，对企业有强烈的责任感，精通酒店管理业务。 4. 善于学习，思想敏锐、具有开拓创新意识；讲求效率，处事果断，敢于竞争，勇于负责，作风正派。 5.熟悉酒店各部门服务及管理流程。善于管理和经营团队，事业心强； 6. 有较强的沟通、计划、决策和综合判断能力。

FINANCIALRETURNS: l  Participate in the preparation of the annualdepartmental operating budget and financial plans. Monitor budget and controlexpenses with a focus on food, beverage, and labour costs. 参与准备部门年度预算与财务计划。监控预算并控制费用，重点监督食品、酒水与人力成本。 l  In partnership with other department heads,identify additional sales opportunities to enhance revenue. Drive promotionsthat deliver great dining experiences for our guests. 与其他部门领导合作，发掘提高营收的各种销售机会。推出各种能为宾客带来杰出就餐体验的促销活动。 l  Ensure all credit and financial transactions arehandled in a secure manner. 确保安全处理信贷与财务交易。 OUR PEOPLE: l  Direct day-to-day staffing requirements, plan andassign work, and establish performance and development goals for team members.Provide mentoring, coaching and regular feedback to help manage conflict andimprove team member performance.  处理员工日常事务，计划并分配工作，为每个员工设定工作和发展目标。为员工提供教导、辅导并给予定期反馈，协助解决各种员工矛盾，提高团队成员的绩效。 l  Educate and train all team members in compliancewith governmental regulations. Ensure staff is properly trained in quality andservice standards and has the tools and equipment to carry out job duties. 按照政府法规教育和培训所有团队员工。确保员工获得质量与服务标准方面的恰当培训，并为员工配备完成全部工作所需的工具与设备。 l  Promote teamwork and quality service through dailycommunication and coordination with other departments.  通过与其它部门进行日常沟通和协作促进团队合作，提高服务质量。 l  Recommend and/or initiate salary, disciplinary, orother staffing/human resources-related actions in accordance with company rulesand policies. 根据公司规定和政策，对员工工资、工作规程或其它人力资源相关事务提出建议或初拟方案。 GUEST EXPERIENCE: l  Ensure that all food and beverage facilities andequipment are cleaned, vacuumed, and properly stocked according to anticipatedbusiness volume. Notify engineering immediately of any maintenance and repairneeds. 确保所有餐饮场所及设施设备的整洁、除尘到位并根据预期业务量储备适量库存。若有任何维修需求，应立即通知工程部。 l  Establish and achieve quality and guestsatisfaction goals. Respond in a courteous and prompt manner to all guestquestions, complaints and/or requests to ensure a high level of guestsatisfaction. 制定并达成质量目标与宾客满意度目标。礼貌、迅速、高效地对所有宾客提出的问题、投诉或要求予以响应，确保达到较高的客户满意度。 l  Analyse guest insights to identify and meetcustomer expectations and build on guest loyalty.  站在宾客的角度分析他们的需求，识别并满足宾客的期望，树立宾客忠诚度。 l  Interact with guests to ensure expectations arebeing met. 与宾客联络互动，确保达成宾客的期望。 RESPONSIBLEBUSINESS: l  Manage local food and beverage marketing programmesfor the hotel; participate in and maintain system-wide food and beveragemarketing programmes and promotions. Monitor local competitors and industrytrends.  为酒店管理本地餐饮市场营销计划；参与并维护整个系统内的各种餐饮市场营销计划和促销活动。跟踪本地竞争酒店动向及行业趋势。 Ensure the security andproper storage of food and beverage products, inventory and equipment, andreplenish supplies in a timely and efficient manner while minimising waste. 确保食品、饮料、库存及设备的安全储存，及时、高效地补充供货，同时降低浪费的情况。 Perform other duties as assigned. May also serve asmanager on duty. 完成其它分配的任务。可能需要担任值班经理

【岗位职责】 1、负责制定酒店的财务规划和年度预算，包括销售收入目标、成本控制、资金流动管理等，并确保预算的执行和控制； 2、与各部门协调，收集信息，制定准确的预算计划，监控预算执行情况，及时调整和纠正必要的行动； 3、负责编制和提交准确的财务报告，包括利润表、资产负债表、现金流量表等，以及财务陈述和财务指标分析； 4、对酒店的财务状况进行定期分析，评估盈利能力和成本效益，为管理层提供决策依据和参考； 5、建立健全酒店内部财会管理制度，保证投资者权益不受侵犯，确保财务数据的准确性和完整性； 6、建立和管理酒店的会计体系和财务制度，保持符合相关法规和准则； 7、负责酒店的资金管理，包括流动资金的管理、预测和规划，确保酒店的日常运营和发展需求得到满足； 8、识别和评估酒店面临的风险，制定风险管理策略，设立和维护内部控制制度，确保财务活动的合规性和透明性； 9、负责管理酒店的税务事务，确保遵守相关税法法规，及时申报和缴纳各种税费。进行税务筹划，优化税务结构，降低税务成本； 10、作为酒店管理层的财务顾问，为酒店运营提供财务和经济方面的建议和支持。参与战略决策，评估和分析新业务机会，提供财务预测和投资决策； 11、负责财务管理团队的搭建和管理，包括招聘、培训和评估团队成员。与酒店其他部门紧密合作，促进协作和信息共享，确保财务工作的顺利进行； 12、根据酒店的整体战略和管理层的要求，完成其他与财务管理相关的工作。 【岗位要求】 1、财务管理、会计、金融相关专业，本科及以上学历； 2、具有三年以上财务负责人工作经验，熟悉酒店财务管理模式； 3、通晓财务、会计、金融、税务知识、掌握法律相关知识，具备基本计算机应用知识； 4、熟练运用财务软件； 5、具有一定的外部关系协调和统筹管理能力； 6、良好的团队领导力、协作能力，优秀的沟通、分析能力，对企业忠诚度高。

岗位职责： 1.在健康的控制环境中实践最佳的财务会计流程。 2.专注，创新和平衡报告以激励管理行动。 3.为经营提供最高标准的财务和商业支持。 4.对财务部门信息技术的优化以提高效率和信息。 5.优化资本投资回报。 6.对重大的战略计划和预算进行精确预测。 7.在一个持续发展的环境中,确保每个职位的最佳人选。 8.在严格控制环境下优化现金状况。 9.支持营运以优化成本的效率。 任职要求： 1.本科及以上学历 2.至少2年国际酒店品牌同岗位工作经历 3.有战略性思维，很强的分析和计划能力 4.财务及相关专业和证书 5.5年以上酒店工作经验 6.英文书写及口语流利 7.熟悉国家及本地劳动相关法律