Job Title: Operations Director Location: Beijing, Shanghai, and Chengdu, China Job Overview: We are seeking an exceptional Operations Director to oversee the preparation and operations of our three high-end restaurants. This role is pivotal in ensuring the seamless integration of our culinary standards with the luxury ethos , while delivering an unparalleled dining experience to our esteemed guests. Key Responsibilities: • Develop and implement operational strategies for the three restaurants. • Oversee the pre-opening preparations, including staff training, menu planning, and establishment of operational procedures. • Ensure adherence to the highest standards of quality and service excellence across all outlets. • Collaborate with the executive team to achieve business objectives and a Michelin star for the Beijing restaurant. • Manage day-to-day operations, including staff management, inventory control, and financial reporting. • Foster a culture of innovation and continuous improvement within the team. • Ensure brand consistency and alignment with the project's vision. Qualifications: • Proven experience as an Operations Director or a similar senior management role in the luxury hospitality or fine dining industry. • A deep understanding of Michelin-starred restaurant operations and standards. • Excellent leadership and people management skills. • Strong financial acumen and experience in budgeting and cost control. • Fluent in English and Mandarin; additional languages are a plus. • A passion for culinary arts and a commitment to excellence. Why Join Us? • Opportunity to work with a legendary chef and a luxury brand. • A chance to be part of a Michelin-starred culinary journey. • Competitive compensation package and benefits. • A dynamic and innovative work environment. 职位:运营总监 工作地点: 中国北京、上海和成都 职位概述: 我们正在寻求一名优秀的运营总监，以筹备和监督我们三家高档餐厅的运营情况。这个职位是确保我们的烹饪标准与奢华精神无缝集成的关键，同时为我们尊敬的客人提供无与伦比的用餐体验。 主要职责: 为三家餐厅制定并实施运营策略。 监督开业前的准备工作，包括员工培训、菜单规划和操作规程的制定。 ·确保所有餐厅都遵守最高质量标准和服务卓越。 与行政团队合作，实现北京餐厅的经营目标，并获得米其林一星。 ·管理日常运营，包括员工管理、库存控制和财务报告。 ·在团队内部培养创新、持续改进的文化。 ·与总部保持联络，确保品牌一致性，并与项目愿景保持一致。 任职资格: ·在豪华酒店或高级餐饮行业担任运营总监或类似高级管理职位的经验丰富。 ·对米其林星级餐厅的运营和标准有深刻的理解。 ·优秀的领导能力和人员管理能力。 ·具有较强的财务敏锐度和预算、成本控制经验。 英语和普通话流利，同时具备其他语言者优先。 ·对烹饪艺术的热情和对卓越的承诺。 为什么要加入我们？ ·有机会与传奇厨师和奢侈品牌合作。 ·有机会成为米其林星级餐厅的一员 ·优渥的的薪酬待遇和福利待遇。 ·一个充满活力和创新力的工作环境。

MARKETING & COMMUNICATIONS MANAGER JOB DESCRIPTION The successful applicant must have PR / Event experience in the consumer lifestyle and / or F&B, fashion sector, with a track record of working across prominent consumer campaigns and experience in media relations and social media campaigns. Reporting to the Marketing & Sales Director. Key responsibilities: - Create best-in-class experiences and shares it all through masterful storytelling in social channels: PR & social campaign in accordance with business calendar. - Maintain and develop a strong media and KOL network in the lifestyle, night life and F&B press. -Pitch story to media - online offline (including international press / journalist). -Responsible with Communications of marketing / Event which include new media marketing campaign, in-store events / parties, as well as yearly budgeting proposal. -Execute social media strategy; Instagram, Pinterest, Facebook.. -Manage the day to day community management of WeChat and e-newsletter for the Chinese market. -Content development: Develop written materials of the highest quality including press materials of all kinds. -Act a day-to-day partner to the operation manager, ensuring the monthly activity is reflective of what is happening in each market and lives and breathes at the local level (Shanghai, Beijing, Singapore.. etc). -Support new market growth and expansion as well as successful new-store openings by creating sustainable and strategic community plans. -Drive area-wide initiatives that create new guest acquisition and guest retention. -Online to offline tactics and aggressive delivery of KPIs. -Receive brief from outlet directors / Marketing director and implement it into execution plan. Qualification Requirements: -Understanding of Chinese social media platforms and best practices. -Project management. -Proven social media management results. -Good communication skills in written and spoken English and Mandarin, and with strong presentation skills. -Minimum 3 years of relevant account management experience in events industry. Others: -Ability to work to deadlines -Ability to work quickly to change -Creative and resourceful -Outgoing, energetic, upbeat and FUN! 营销与传播经理 职位描述 申请人必须具有PR或餐饮、时尚领域的公关/活动经验，并具有在有一定知名度的消费者活动中工作的记录以及在媒体关系和社交媒体活动方面的经验。 主要职责: - 创造一流的体验，并通过社交渠道分享这些精彩的故事: 根据商业日程安排开展公关和社交活动。 -在生活方式，夜生活和F&B媒体上维护发展强大一个媒体，并成为一名KOL。 - 向媒体推销故事-(包括国际新闻/记者)。 - 负责市场营销/活动的沟通，包括新媒体营销活动、店内活动/聚会，以及年度预算建议。 - 策划执行社交媒体策略; Instagram，Pinterest，Facebook.. - 管理中国市场，微信和电子通讯的日常社区管理。 - 内容开发: 编写高质量的书面材料，包括各种新闻材料。 - 作为运营经理的日常合作伙伴，确保每月的活动反映每个市场发生的事情以及地方 (上海、北京、新加坡等)的层层面面。 - 通过制定可持续的战略性社区计划，支持新的市场增长和扩张以及成功开设新店。 - 推动全区倡议，吸引新客户，留住老客户。 -积极提供关于关键绩效指标Online To Offline的线上以及线下策略。 - 听取销售总监/市场总监的简报，并将其落实到执行计划中。 就职资格要求: - 了解中国的社交媒体平台和***做法。 - 拥有项目管理能力。 - 拥有经证实的社交媒体管理经验及成就。 - 良好的英语，普通话书面及口头沟通能力，并具备良好的表达能力。 - 至少3年活动行业相关客户管理经验 其他: 能够在最后期限前完成工作 - 能够迅速改变工作 有创造力，足智多谋 外向、精力充沛、乐观、有趣

此岗位因业务需要会被安排在上海、深圳、北京不同城市可能 Snapshot of Your Role The Operations Manager drives excellence in the service and experience of the operation. Identifies, motivates,trains, develops and directs team members to deliver exceptional service and accomplish daily goals and projects. This position oversees the administrative and operational tasks, including financial management and analysis, sanitation and safety. The Operations Manager will focus on innovative hospitality and creating the experience for the Sodexo Food program in order to support operational excellence. This position reports into the General Manager  and will leverage their strong communication, hospitality and operational skills to partner with key stakeholders (culinary, nutrition, marketing, behavioral science, concept development, procurement, risk management,operations and people approach) to promote with standards, Sodexo Food expectations and enhance user(partner) experience. The great things you will be expected to do: General Expectation - Designs, manages and owns the overall experience, not just the offerings - Sets an expectation of hospitality that is friendly and engaging - Has a Passion for quality food preparation and taste. - Ensures employee reviews, coaching sessions, and disciplinary actions are delivered in a professional and timely manner - Meets all time lines for payroll, service, accounts receivables, human resources, corporate office and all other time lines given by our partner and management - Ensures that all hiring and training standards are met and documented for direct hires, including but not limited to new hire packet, employee/manager handbook sign off sheet, fact training completion,and safety training - Promotes a culture of Food and Workplace Safety - Treats everyone with professionalism, care and respect - Communicates with our partner honestly, accurately and in a timely manner Job Role Expectation - Excellent English communication skills both written and verbal - A proven track record of leadership - General culinary knowledge of basic kitchen practices, protocols and procedures - Proven coaching and teaching skills with peers, individuals, and teams - Passion for food trends, hospitality, innovation and creative experiences - Marketing and events experience a plus - Manages time effectively and prioritizes tasks to meet deadlines - Creates a culture of food and workplace safety - Proven coaching and teaching skills with peers, individuals, and teams - Proven ability to maximize budget, enhance user experience and creativity across all channels in alignment with business strategy - Ability to effectively communicate, motivate and interact with all levels within the organization - Demonstrates good judgment and decision making skills - Maintain a positive attitude under pressure and motivate team - Ability to maintain confidentiality - Working knowledge of Google Docs, Microsoft Word, Excel and PowerPoint - Ability to work independently and in a team - Ability to work in a fast paced, changing environment Key Skills & Qualifications Education & Qualification - BA or higher degree in hospitality management(or equivalent) Work Experience - Has a minimum of 5 years food service multi-unit supervision experience Leadership Behaviors - Think fast, use technology - Finds new/quicker ways of meeting goals, shows conviction in his or her own judgment and decisions and responds quickly under pressure. - Openly share and co-create – Delegates tasks to develop others. - Passion for Quality – Takes personal responsibility for correcting customer service problems. - Consistently sets demanding performance expectations and sets priorities to maximize benefits. - Win through Teamwork – Pursues friendly relationships with colleagues, shares own knowledge and insight and displays a high level of energy and commitment to the organization. - Embrace Diversity – Listens to others and values their contributions, receptive to new and builds on ideas and acts in an ethical and socially responsible manner. - Takes Responsibility and in making the big calls – Uses the right influencing techniques to gain the necessary commitment and support from others, both internally and externally. - Taking the responsible approach to business.

任职资格： 工作努力，富有激情 热情，有礼貌，愿意帮助同事及客人 形象气质佳 有足够的野心同发展中的公司共同成长 团队合作精神 良好的沟通能力和销售技巧 较强的责任感，团队合作精神 较强的组织能力，高度重视细节 较强的领导能力 有足够的能力管理，激励，培训团队 能在较强的压力下工作 任职要求： 2年合同 2个月试用期 可以接受轮班制 英文听说读写流利 5年西餐厅同岗位工作经历 毕业于酒店业 熟悉使用Micros系统 基本电脑知识：Exel,Word,PPT 工作职责： 在经理的监督下，面对众多行政事物时，需要有高水准，高素质的工作表现。 确保认真服从并执行已经公司（ 餐厅 ）创建的政策，工作的相关手续和特定的指引。 需要在工作组织团队创建中有好的角色扮演，乐于助人，忠实并有礼貌。 作为一个行政助理，务必需要掌握很多方面的知识，公司旗下的其他部门，并保证是本餐厅与公司办公室总部沟通的良好桥梁。 需要时时了解所有在进行中的事物，并懂得怎么样与这些手续相链接。 助理需要迅速及系统性的对待每日的工作，务必使基本的程序工作在好的条件下执行。 这是个关于怎么组织，协调和执行的工作。凡事需要周详的计划，并且一定要准时完成工作。 助理需要有积极的互动性和良好的沟通技巧，有能力应付一些有挑战的事情。 助理需要有很高的专业性，是一位对餐厅团队有价值的成员。还有是能让同事及领导从心理和肢体行为上可相信的员工。 贯彻UV的服务标准 需要加入服务团队,为客人上菜 遵守公司规定与指挥系统 确保遵守法律规范与工作道德 为改善进步提出建言，为解决方案提出建议 在公司里建立互信关系与团队工作精神 保持开放心胸，不断学习 任职资格： 较强的责任感，团队合作精神 热情，有礼貌，愿意帮助同事及客人 熟悉办公自动化。 性格开朗，容易相处，做事情有规划，有条理。可以处理紧急事件 需求： 2年合同 2个月试用期 可以上晚班 毕业行政领域的学校 精通计算机和Excel，Word 和PPT 等软件的使用。 英文听说读写流利 有2年在外企工作的经验 良好的沟通能力及销售技巧 有餐饮经验的优先考虑 每日工作細則 查看办公室打印机，咖啡和水是否充足 整理每日客人桌图并分发给各主管 查看客人邮件并回复所有邮件 查看预订系统 - 遵循指示操作 关注系统里的客人预订 查看是否有客人取消订位 更新订金列表并发回给财务部 填写菜单并让Chef签字 每周工作細則 更新员工名单并发邮件给各主管 整理本周员工考勤表，并准备下周考勤表 将员工考勤记录录入ERP 填写员工考勤异常表并发回给人事部 整理需要交到总公司的各类单子 每周去VOL公司一次或者两次 设置邮件中的自动回复功能 准备周会材料 填写经理考勤表并发回给MMB秘书 每月工作細則 订员工点心 整理每月的员工考勤，加班单和夜班津贴单 填写员工餐，洗衣费等的请款单 整理每月零用金列表并填写请款单 收集各主管的发票并填写请款单 为员工准备办理健康证材料 每年工作細則 打印员工评估表并填写基本信息 确认人事部发送的年假结余表