· Organizeand execute F&B related ship functions and special events; conduct dailymenu presentations, in conjunction with the Executive Chef.
· Estimate& plan consumption, ordering and forecasts, and maintain inventories at parlevel; conduct inventories on a monthly basis and create accurate &realistic quarterly orders, with a business-orientated mindset, contributing tothe financial success of our company.
· Organizethe opening & closing routines for your entire team and schedule opening& closing hours for all your outlets, depending on Guests’ and operationalneeds; demonstrate ownership for all maintenance related matters in theRestaurant Department.
· Identify opportunities to improve service delivery in accordance withViking’s STAR Service Standards, by incorporating feedback from the RestaurantTeam.
· Greet andwelcome our Guests and check on their well-being, while on duty, at all times
· Minimizeequipment loss/damage, and maintain immaculate cleanliness standards inrelevant areas, by applying safe working policies and procedures, according toall Public Health Policies, and ensuring that all equipment is sanitized andreturned accordingly, after each use.
· Be familiar with the Human Resources Manual & Shipboard Training;have an in-depth understanding of the working hours policies & procedures;be familiar with crew contracts and work schedule hours/week, to maintainworking hours paperwork and if necessary, correct entries for payroll.
· Lead andsupport a multi-cultural team, maximizing crew satisfaction, productivity andretention; meet with Team Leaders on a daily basis for “The Daily Reunion”, toprovide feedback & operational updates as well as to ensure that yourdepartment is performing to Viking’s STAR Service Standards.
· Regularlyinspect that the mise-en-place forall areas are prepared 15 minutes prior to service.
· Providethe highest level of comfort and service to Guests, as per Viking’s STARService Standards and all Public Health Policies; manage service according toGuest flow, embarkation & disembarkation, sea day activities & otheractivities; assign crew for dis-/embarkation and luggage duty.
· Identifypotential STARS, and assist, train & lead them to success; implement and motivate a culture of ownership &responsibility and provide the necessary guidance/training and information tothe Restaurant Team, in accordance with company standards and operationalneeds.
