岗位职责/职位描述 Duties and Responsibilities工作职责 ·         Ensures forwarding and receiving of all information pertaining to the department in order to maintain set standards and achieve guest satisfaction           确保 接听和转达所有与部门相关的信息，以保持既定标准并取得客户的满意。 ·         Receives, records, and distributes various reports           接收 、记录并分发各种报告 ·         Receives, records, and transmits guest requests accurately           准确接听 、记录并传达客人的请求 ·         Responsible for entering accurate room status into computer daily and investigate discrepancies           负责每天将客房情况准确的输入电脑并调查各种异常情况 ·         Maintains and update administrative data           保持和更新管理数据 ·         Maintains working area and equipment in a proper state of cleanliness and repair           确保工作区域和设备得到良好的清洁和修缮 ·         Complies with apartment's health, safety and hygiene policies and adheres to conduct personnel grooming and hygiene standards           遵守公寓的健康、安全和卫生政策，并遵守个人仪容和卫生标准 ·         Attends meetings and training sessions as required           按要求参加会议和培训活动 ·         Is multi-skilled as a Room Attendant as well as other areas of Housekeeping           成为掌握客房服务员和客房部其它业务领域工作技能的复合型人才 ·         Adheres to Housekeeping standards and procedures and enforces same           遵守并执行客房部的各项标准和工作程序 QUALIFICATIONS AND REQUIREMENTS任职要求 Required Skills – 技能要求 ·         Good communication skills.           良好的沟通技能。 ·         Able to speak, read and write English           具有说，读和写英语的能力。 ·         Proficient in the use of Microsoft Office and Front Office System           熟练使用微软办公软件和前台系统 Experience – 经验 ·         1 year housekeeping / administrative experience, or an equivalent combination of education and experience. ·         拥有1年客房或行政助理工作经验，或与此相当的教育和相关工作经验结合的背景

ESSENTIAL FUNCTIONS主要职责： 负责管理客人、信用卡公司、酒店内部、业主、员工及其他公司的应收账款，并管理包括但不限于核实各项消费单据及相关附件，及时发送账单和催收函，收账、过账和进行账龄分析。 To be responsible for the management of receivables for guests, credit card companies, inter-hotel, owners, associates and others. Management includes but not limited to verifications of the sources of transactions, supporting documents, sending out debit notes or reminders as necessary, collections, postings and aging analyses. KNOWLEDGE AND SKILLS任职要求： Education 教育水平： -College graduate or Certificate in Hotel Management. 大学毕业文凭或酒店管理毕业证书 Experience 工作经验： -Recent graduates majoring in Finance relevant majors could be acceptable 可接受财务专业应届毕业生; Skills and Abilities 技能及能力： -Ability to read, write and speak English. Good Communications skills and Computer skill 英语听说读写能力及良好的交流沟通能力和电脑操作水平 -Being calm and patient, capable of pressure resistance, and be of service passion. Team player. Being fair and responsible. Be passion and love working. 冷静耐心，有一定抗压能力，具备服务热情。有强烈的事业心与责任心，具备团队精神，秉公办事。

Job Duties (including but not limited to) 主要工作职责（包括但不限于以下内容）： Responsible for greeting guest and making them feel warm and naturally welcome. 负责问候客人并给予他们热情而亲切的服务。   Requirements 任职资格： 1.Grooming and conduct are expected to conform to the professional image.    仪容仪表以及行为都要符合公寓的专业形象。 2.Good interpersonal & communication skills.    良好的人际交往和沟通能力。 3.Ability to work independently and as a team.    能够独立工作和团队合作。

岗位职责： 1、及时、准确接听/转接电话，如需要，记录留言并及时转达； 2、接待来访客人并及时准确通知被访人员； 3、做好登记管理以及转递工作； 4、完成上级主管交办的其它工作 任职资格： 1、形象好，气质佳，身高1.65以上； 2、大专及以上学历； 3、较强的服务意识，熟练使用电脑办公软件； 4、具备良好的协调能力、交际能力，负有责任心，性格活泼开朗，具有亲和力、； 5、普通话准确流利； 工作时间：8小时制，八点到五点半（夏令时）五点（冬令时），月休4天

工作职责： 1. 负责工程部员工管理、培训、考核工作； 2. 制定工程培训计划，组织培训和考核； 3. 合理统筹安排工程部门的各项工作，合理控制本部门维修及管理成本； 4. 制定工程年度月度工作计划和年月维保计划，按工作计划组织实施； 5. 负责本部门管理成本的预决算，各项数据的统计分析与节能降耗工作； 6. 负责业户的报修及回访工作； 7. 完成上级领导安排的其他工作。 8. 需要文案功底强、文档处理能力强，熟练操作办公软件。 任职要求： 1. 本科以上学历，熟悉操作办公软件，有电工证等职业资格证书；  2. 专业技术能力过硬，具备较强的沟通协调能力，具备一定的团队管理能力； 5年以上工程维修经验，具备3年以上高端住宅物业工程管理经验者优先。

ESSENTIAL FUNCTIONS主要职责： Assisting the team of Marketing Communication in daily operations, ensuring timely completion of all department tasks in adherence to standards. Executing assigned duties aligned with the MAHA's objectives and business direction for optimal outcomes. Sustaining effective communication and cooperation with relevant departments. 在日常工作上，协助市场传讯负责人，保证部门内所有任务按照标准准时完成。完成分配的任务，与缦合北京俱乐部及行政公寓的目标和营业方向一致，以争取最佳的效果。保持与各相关部门的良好沟通合作。 Administrations 行政工作 1.       Reception and response: encompassing inquiries from guests, not limited to phone calls, emails, in-store or external communication channels.接听及反馈：不限于电话/邮件/店内或新媒体外部客人询问。 2.       Assisting in the preparation, submission, initiation of both internal and external documents pertaining to departmental matters. 协助负责部门的内外部文件准备、请示、立项、验收等流程。 3.       Up-keeps departmental filing and tracing system for all related information and documents. 更新存档部门所有相关信息及文件。 4.       Maintains the office tidiness and ensuring sufficient office supply and equipment maintenance. 保持办公室的清洁、整齐，同时确保充足的办公文具及设施设备的正常使用。 5.       Assist in updating the content of the official social media accounts and Zhiketong platform for administrative apartments. 协助行政公寓官方自媒体账号、直客通平台内容更新。 Coordinating 协调工作 1.       Coordination and support for the head of marketing communications or designated manager, in order to comprehend monthly and annual market objectives of the department.对市场传讯负责人或指定经理进行协调支持，了解部门月度及年度市场目标。 2.       Understanding the executive apartment brand and products and identifying potential target audience. 了解行政公寓品牌及产品，潜在目标人群。 3.       Providing support for both pre and post-market activities, as well as on-site execution coordination. 支持市场活动前后期任务跟进，以及现场执行等配合工作 4.       Possessing adequate writing abilities to craft press releases and possess basic Chinese-English translation skills. 有一定的文字撰写能力，可独立撰写新闻稿，可具备基础中英翻译能力。 5.       Actively completing assigned tasks within the given time frame and maintaining effective communication with the team.可在时效内根据任务节点，主动完成分配的工作，并与团队保持高效沟通 6.       Taking proactive measures to handle media requests received and provide support to other departments regarding marketing communication.独立主动处理收到的媒体要求，或其他部门关于市场传讯的支持。 7.       Supporting the designated manager in ensuring updated information and data are entered into the system.支持指定经理确保更新信息及数据在系统内录入。 8.       Candidates with a foundation in aesthetics, including basic skills in image editing, video filming, and editing, will be given preference.  具有审美基础，如具备图片编辑、视频拍摄和剪辑基础的候选人给予优先考虑 9.     Additionally, candidates with prior experience in the luxury hotel brand's marketing communication department will be given priority consideration.有奢华酒店品牌市场传讯部经验的候选人给予优先考虑 Guiding Principles 指导原则 1.       Proactive, possessing a righteous demeanor, harboring an unyielding desire for personal growth whilst perpetually aligned with the collective objectives of the team.积极主动，态度端正，有成长意愿并始终与团队目标保持统一 2.       善于沟通，对生活方式、奢华酒店、高端人群市场了解或保持积极兴趣 Proficient in the art of communication, well-versed in the realms of refined hospitality, luxurious accommodations, and cultivating an unwavering fascination for the realm of the discerning elite. 3.       Conducts day to day business and internal/external relations with the code of conduct and Guiding Principle in mind in the spirit of “One Team, One Way”. 根据行为准则及指导原则本着“One Team, One Way”与内部/外部进行日常业务沟通。 4.       Active participation in the implementation of the residence’s CSR initiatives on environment through the reduction in the consumption of consumables (electricity, gas, water, office supplies and others), proper disposal of wastes in accordance with the established guidelines. 积极参与公寓的企业社会责任活动，通过减少消耗品使用，（电、气、水、办公室供应品及其他），根据指导方针适当降低浪费。 NON-ESSENTIAL FUNCTIONS其它职责： 1.       Maintains the highest standards of professionalism and compliance of established guidelines and standards related to the residences. 在公寓客人，同事，员工及雇员沟通时保持高标准的专业性、道德准则及态度。 2.       Attends training programs as set by the residences and departments. 参加公寓及部门设置的培训计划。 3.       Fully complies with the dress code and grooming standards and business etiquettes as required by the residences. 完全遵守公寓要求及商务着装的仪容仪表标准要求。 4.       To be aware of the residences hygiene, food and fire safety control and security standards and procedures in handling complaints or emergency situation. 处理投诉及紧急情况时，了解公寓卫生，食品，消防及生命安全标准和程序。 5.       Be familiar with and comply the residence’s environment management system . 熟悉了解公寓的管理系统。 KNOWLEDGE AND SKILLS任职要求： Education 教育水平：Degree  大学本科 Experience 工作经验： Skills and Abilities 技能及能力： ·         Computer literate (Word, Excel, PowerPoint) 计算机操作 ·         Oral and written fluency in English and Chinese 良好的中英文口语及书写能力 ·         Self-starter 积极主动 ·         Good social skills 具备良好的社交礼仪 ·         Team Player 团队合作 ·         Goal oriented 目标明确 ·         Ability and willing to work long hours 可接受长时间工作的意愿和能力 ·         Letter writing skills 信件书写能力 ·         Everyone employed at MAHA CLUB & RESIDENCES has a responsibility towards Food Safety within her/his working area, whether it be through record keeping, safe food preparation, storage and service, training,  monitoring, communication, facilitating or  improve Food Safety. 在缦合北京俱乐部及公寓工作的每一个人在各自的工作中都有责任致力于食品安全卫生的工作。我们可以通过各种不同的方式为达到食品卫生安全做出不同的努力，比如：保持各种数据的记录、安全食品的准备、库存服务、培训、监督、宣传以及各种其他推动或改进食品安全的其他实际的操作等的能力。

岗位职责 1、负责财务部应收帐款和应付帐款的记帐工作。 2、当日审传递过来应收帐款时，要及时的进行整理和登记并放好。 3、负责应付款支付时的核对工作，核对准确并签字确认。 4、每月做好应收和应付款的分析报告，并及时上报财务总监。 5、当销售部催款员来领帐单时必须认真仔细的做好登记工作。 6、核对催款员到帐的款项和发票开出的金额和银行的结算户名、金额是否一致。 岗位要求 1、会计相关专业，全日制本科学历。 2、有助理会计师以上职称，XXX年以上工作经验； 3、熟悉国家财经法律、法规、方针、政策和制度，掌握酒店的有关知识。 4、具有独立划清两类资金界限和商品流通费与非商品流通费界限的能力，具有正确地进行会计财务处理、能用电脑操作和调用各项数据的能力。 5、坚持原则、廉洁奉公。 6、身体健康，能胜任本职工作。

1.负责中式热菜成品的烹制，根据食品的不同风味严格进行多样化烹制，保证菜肴的质量。 Responsible for cooking hot dishes of All Day Dining Restaurant, strictly diversified cooking according to different flavors of food, to ensure the quality of dishes. 2.协助厨师长控制每日申请单和厨房内部转货单。 Assist the Chef to control daily requisition and internal transfer. 3.按照员工的知识和技能标准分配和指派任务。 Assign and assign tasks according to employee knowledge and skill standards. 4.负责热菜部分食品原材料的采购下单与库存管理工作。 Responsible for hot food raw material purchase order and inventory management. 5.负责厨房热菜部分设备与用具的维护、清洁与保养工作； Responsible for the maintenance, cleaning and maintenance of the hot dish equipment and utensils in the kitchen; 岗位要求： 1.受过餐饮专业培训，精通一种菜系的制作工艺。受过烹饪专业训练，并具有业务创新能力。 Have received professional training in catering, and be proficient in the production process of one kind of cuisine. Have been trained in cooking, and have the ability of business innovation. 2.具有较高的职业道德水准、吃苦耐劳，能与同事和平共处，具有较强的敬业精神。 With high professional ethics, hard-working, able to coexist peacefully with colleagues, with a strong professional dedication.

工作职责： 1、在餐前检查所有的食品和出品。 2、检查食品质量，减少烹调原料在使用过程中不必要的浪费损坏。 3、严格按照程序操作，保证出品质量。 4、按照冷菜标准配料表和烹制方法制作菜肴。 5、清理工作台面，保持工作区域的清洁卫生，减少浪费。 6、按照操作规程使用各种设备，清洁各种用具，并摆放好。 7、合理使用厨房内各种设备，经常进行消毒，清洁和保养。 8、严格遵守卫生制度，保证食品安全。 任职要求： 1、中专或职高以上学历。 2、烹饪专业毕业或接受过厨房管理专业培训。 3、1年以上冷菜房同等工作经验，熟知原材料知识，掌握相关制作技法。 4、热爱本职工作，严守职业操守。

KNOWLEDGE AND SKILLS任职要求： Education 教育水平： -At least middle school education  初中学历 Experience 工作经验： -1years experience as room attendant And Public attendant. 1年客房及公区保洁服务员经验. Skills and Abilities技能及能力： -Know how to use chemical cleaners, familiar with cleaning machine equipment operation, can do a good job of the supervisor assigned to the work. 懂得化学品清洁剂的使用方法，熟悉清洁机器设备操作方式 ，能够按时完成主管分配的各项工作。 Fluency in Mandarin. 普通话流利

ESSENTIAL FUNCTIONS主要职责： •Clean rooms, change sheets, replace towels and clean tubs and bathrooms, vacuum floors, replenish guest supplies  打扫房间，更换床单，替换毛巾和清洁浴盆和卫生间，地板吸尘等清洁工作，补充客用品 • Properly use all kinds of facilities and equipment, and do basic maintenance work   正确使用各类设施设备，并做好基本保养工作 • Report and repair problems in time to ensure the normal operation of all facilities and equipment   发现问题及时上报及时维修，确保一切设施设备的正常运行 • At the end of the day, organize your work cart and replenish your daily needs for the next day's work   在当日工作结束后，整理工作车，补充每日所需物品，为次日的工作做好准备 • Truthfully fill in the work report and provide real data and records   如实填写工作报告，提供真实数据和记录 • Complete other tasks assigned by housekeeping department   完成客房部领班所交办的其它工作 KNOWLEDGE AND SKILLS任职要求： Education 教育水平： -High school education or equivalent experience. 高中或以上学历。 Experience 工作经验： -Minimum one year in current role 至少在当前职位有一年经验; Skills and Abilities 技能及能力： -Good Communications skills 良好的交流沟通能力 -Being calm and patient and be of service passion. Team player. Being fair and responsible. Be passion and love working. 冷静耐心，具备服务热情。有强烈的事业心与责任心，具备团队精神，秉公办事。