1. 全日制专科及以上学历； 2. 形象气质好，具有流利的英语口语及书面沟通能力； 3. 拥有10年以上国际品牌高星级酒店市场销售工作经验，担任过5年以上市场销售总监职位； 4. 熟悉南京市场，或在江浙沪国际奢华品牌酒店五年以上工作经历可优先考虑

岗位职责 1、 全面负责酒店的经营管理。 2、 了解国家有关酒店行业的各项政策法规和高星级酒店各岗位的业务流程，有较丰富的酒店管理知识和管理经验。  3、 负责实现酒店的营业收入指标和利润指标，确保酒店在各个经营阶段的经营指标能够顺利完成。 4、 落实酒店年度财务预算，向各部门下达年度工作指标。 5、 督促酒店维修保养工作和酒店安全管理工作，确保无任何安全责任事故发生。 6、按时将酒店的经营情况向管理公司进行沟通汇报，并能够按时完成管理公司安排的各项工作任务。 7、 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 8、 打造优秀管理团队，增强团队凝聚力。 职位要求： 五年及以上同类型同级别酒店总经理的工作经验； 熟悉度假型酒店全面运作及管理流程； 具有敏锐的商业触觉及市场洞察力，善于审时度势，制定酒店发展战略； 具备出色的沟通协调能力及把握酒店全局运作的能力； 具有较强的责任心和良好的职业道德，具备较强的领导能力和团队建设及管理能力； 良好的沟通能力及技巧 深入了解酒店/休闲/服务行业

岗位职责 1、负责酒店人力资源部的全面管理工作，制定和实施人力资源规划。 2、负责建立和健全人事、劳资、考核、聘任、晋升、奖惩等各项规章制度。 3、负责酒店高层管理人事的招聘和储备人才库的建设。 4、执行酒店关于人事调配、工资奖励、劳保福利、安全生产的方针、政策和规定。 5、组织编制工资、人事、考勤、考核等报表。 6、制定和完善酒店组织架构、薪酬体系、绩效管理体系。 岗位要求 1.本科以上学历，有相同岗位工作经验3年以上。 2.在酒店招聘、合同管理、薪酬制度、员工培训、绩效考核、事故预防、政府关系等方面具有丰富经验。 3.熟知国家、地区劳动法律法规及相关政策。 4.具备英语听说读写能力。 5．管理类专业，接受过系统的人力资源管理理论培训。

【岗位职责】 1、负责规划公司的市场发展策略，把握公司在行业中的发展方向，完成公司在行业中的市场定位，及时提供市场反馈并对公司的市场操作计划不断优化与完善； 2、通过各种市场推广手段完成既定的品牌营销目标，对营销预期目标及实际效果负责； 3、负责大客户开发、渠道拓展、商务洽谈、开发和协调各类媒体资源，建立有效的媒介传播手段等； 4、负责团队的建设与管理，全面安排、管理市场部的年度市场策略和市场计划

【岗位职责】 1、全面负责酒店的经营管理。 2、建立、健全酒店的组织管理系统，使之合理化、精简化、高效化。 3、根据公司的战略发展目标，制定与完善酒店的经营发展策略和方法。 4、确保完成酒店的经营指标及重点工作任务。 5、负责制定酒店的经营预算和决算，提出更新改造和投资计划。 6、落实酒店年度财务预算，向各部门下达年度工作指标。 7、落实各项运营检查制度，提升酒店经营业绩和服务品质。 8、完善酒店人力资源管理体系，加强人才队伍的建设。 9、负责做好酒店对外公共关系,树立酒店良好形象。 10、指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。 11、完成上级布置的其他工作任务。 【岗位要求】 1、45周岁及以下，大专及以上学历。 2、有2年以上高档/豪华酒店总经理管理工作经验,熟悉广东市场；有度假型酒店总经理管理经验优先。 3、熟悉酒店各部门服务及管理流程。 4、善于管理和经营团队，事业心强。 5、有较强的沟通、计划、决策和综合判断能力。 6、能接受派驻从化区等工作者优先。

公司简介： 温州云天楼实业有限公司，作为一家专注于宴会餐饮服务的连锁酒店餐饮集团，已成功跻身全国酒店餐饮百强。我们秉持领先的理念和持续的创新魄力，致力于为客户打造一流的宴会体验。我们的目标是成为国内宴会酒店行业婚礼事业的领航者，为每对新人创造一生的幸福和永远的幸福记忆。 职位概述 我们正在寻找一位杰出的集团总部总经理，以引领公司继续发展，实现业务目标，并推动我们成为行业的佼佼者。 岗位职责： 1. 制定并执行集团总部的战略计划，确保公司业务目标的达成。 2. 深入了解国内外酒店宴会发展趋势，为集团营收和利润负责。 3. 监控并优化酒店宴会业务的运营效率和质量。 4. 负责宴会产品品牌定位、研发以及宴会流程的设计规划。 5. 领导新媒体运营，提升品牌知名度、影响力及宴会客资流量的引入。 6. 建设和管理高效、学习型团队，推动团队的创新与协作。 1.  任职要求： 1. 本科及以上学历，酒店管理或旅游管理相关专业。 2. 五年以上连锁酒店餐饮集团行业管理经验。 3. 对酒店宴会业务有深度了解，具备较强的市场洞察力和商业策划能力。 4. 具备强烈的创新意识和团队协作能力，打造狼性团队并激励高效团队。 5. 具有敏锐的市场洞察力和出色的商业策划能力。 公司文化： 我们强调以人为本，注重员工个人成长和发展。公司提供完善的培训体系和晋升机制，为员工提供充满挑战和机遇的工作环境，以及具有竞争力的薪酬福利。

1、参与制定集团会员产品的设计和开发工作； 2、负责区域会员营销团队组建，制定产品的运营策略和推广计划，包含目标市场确定、分佣策略、市场渠道及客户开发计划、销售区域内销售活动的策划执行等，带领团队完成产品营销目标。 3、维护当地各项资源并建立良好的形象与口碑。 任职资格： 1、大专及以上学历，3年以上营销团队管理相关工作经验，业绩突出及强资源者优先考虑； 2、敏锐市场洞察力，具有较强的沟通能力及交际技巧，具有亲和力，良好的客户服务意识； 3、有责任心，能承受较大的工作压力，善于挑战。

We are currently looking for a Director of Sales & Marketing to join our Sales & Marketing team. As a Director of Sales & Marketing, we rely on you to * Analyze and study market trends and set targets accordingly * To constantly monitor and evaluate local, national and international market trends, and the competitor hotels’ sales initiatives, in order to make sure the hotel’s marketing and sales remain competitive and cutting edge * Examine monthly reports and sales forecast reports to analyze current and potential marketing trends. Meanwhile coordinate various activities to increase revenue and market share, and monitor progress to ensure performance meets or exceeds established revenue plans * To manage all sales strategy, tactics, and action implementations in order to create a strong and disciplined sales team who achieve their sales goals * Train and motivate employees of sales and marketing department to achieve hotel revenue targets. Ensure everyone have access to the necessary information, market data, various tools and equipment to fulfill their job responsibilities * Establish and maintain contact with key customers and external stakeholders to increase business volume, including room sales, catering sales, and banquet services Supervise various marketing activities and maintain hotel image * To work closely with other Executive Committee members in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests * To make sure Sales associates work in a supportive and flexible manner with other departments We are looking for someone who: * Has a passion for Sales and Marketing * At least 3 years similar working experience in international hotel brand * Excellent administration skills, interpersonal skills and problem solving skills * Proficiency in English, in both oral and written * Strong team spirit and communication skills * Able to engage in a friendly and professional manner with business partners and customers

As a Director of Rooms, We rely on you to - Collate and analyse the forecast from the Front Office, Housekeeping, Laundry and all areas under the Rooms Division; - Submit reports to GM/RM in relation to the budget from Front Office Department; - Review key assumptions; - Review ATR and occupancy monthly; - Analyse variances; - Develop and implement action plans to maximise performance and profitability; - Work closely with Sales & Marketing and Reservations teams. We are looking for someone who - Takes pride in being a hotelier; - Preferably comes from a hotel-related education background;  - Preferably has relevant experience with an International 5 Star Hotel Group; - Is self-driven, goal-oriented, willing to challenge the status quo; - Upholds professional values, ethics and integrity at all times; - Enjoys working as part of a team; - Demonstrated leadership competencies; - Communicates and writes with fluency in English (as well as the local language); - Has strong interpersonal and communication skills. If you are the right caididate, what are you waiting for? Click on the application button now!

Your day to day •    Collaborate closely with IHG GC ops team to identify, assess, and execute the relevant loyalty plans, in collaboration with global loyalty team, regional marketing, and commercial teams to achieve loyalty winning metrics target. •    Manage internal communications with key internal stakeholders (corporate teams, hotel ops leaders)  •    Responsible for loyalty program performance, including loyalty contribution, acquisition, q-revenue, loyalty recognition •    Responsible for luxury loyalty program performance, including new ambassador member acquisition and activation. Luxury loyalty contribution…  •    Hotel engagement & relationship building •    Hotel loyalty culture building •    Manage annual budget, expenditure and phasing to constantly achieve enhanced cost effectiveness & product value   What we need from you Education  •    Bachelor’s or Master’s Degree in a relevant field of work or an equivalent combination of education and work related experience. Experience  •    3+ years’ experience with solid record in loyalty at a multinational company with a large brand •    Experience in loyalty marketing, program ops and delivery. •    Background and skillset to manage complex initiatives from start to finish with cross-functional teams and partners •    Extensive experience with negotiations and technical acumen to define the joint strategy for programs delivery. •    Analytic skillset Technical Skills and Knowledge •    Exceptional networking, relationship building skills •    Strong business acumen and result orientation mindset •    Working knowledge of loyalty programs, Hotel rooms function background is a plus  •    Budget planning/management  •    Strong data analysis skills  •    Fluent in English and Mandarin-Chinese in both writing and speaking. Personal Capabilities •    Demonstrated close sense of follow-up and urgency to deliver •    Demonstrated communication skills including ability to present to certain levels of the organization and influence and persuade key stakeholders. •    Team player with strong drive and willing to take a leadership role in driving initiatives, working effectively across organizations, and creating unique approaches to developing new revenue opportunities •    Commercial awareness to maximize program return •    Preferably, demonstrated success in working with a geographically-dispersed team and cross-functional teams. •    Excellent communication and interpersonal skills with ability to achieve results in a matrix environment

监督和指导销售和市场活动的各个方面。 职责包括监督促销策略和营销计划的规划和发展；监督并协助销售和市场计划的制定和实施；管理销售和市场团队，并报告计划的有效性。 积极与区域销售和集团办公室进行直接和日常的互动。

Responsible for preparing the annual Food and Beverage Business Plan ensuring Divisional Objectives fully address business objectives of the hotel and needs of associates. 负责准备餐饮的年度计划，确保部门目标能完全与酒店目标一致并满足员工需要。 Prepares and regularly updates Food and Beverage Departmental Budget in close cooperation with the General Manager and Director of Food and Beverage, ensuring targets are met and costs are effectively controlled. 准备及与总经理和餐饮总监紧密合作，定期更新餐饮预算，确保达到预期目标及有效控制成本。 Buys locally available fresh products wherever possible and has limited menus which are changed frequently to ensure that the guest is always offered a variety of food items. 购买当地新鲜产品，以保证频繁更换的菜单的正常供应，总是能为客人提供花样繁多的菜肴。 Oversees the planning of menus and utilization of food surpluses and leftovers, taking into account probable number of guests, market conditions, and popularity of various dishes and frequency of menu. 考虑到正确的就餐人数及市场条件，菜肴的受欢迎程度及菜单不断更新的因素，监督菜单的设计及利用剩余的食品原料， Reviews menus,analyses recipes, determines food, labour, overhead costs and assigns prices to menu items. 回顾菜单，分析烹饪配方，确定选材，进行人员分配，计算管理费用的成本及菜式定价。 Directs food apportionment policy to control costs. 指导食物订购的方向，以控制成本。 Introduces and tests the market with new products which are market-orientated in terms of price and product. 根据市场导向的价格及产品，引进及尝试市场中出现的新产品。 Frequently verifies that only fresh products are used in Food & Beverage preparation. 经常核实餐饮准备中的必备的新鲜食物。 Serves fresh food to guests, which is prepared a la minute which is consistently of high quality, and which reflects the style of the outlet concept. 为客人提供新鲜食物，即使是最后一分钟准备，都要保证食物的高质量，并持之以恒，充分体现餐厅的风格及经营概念。 Supervises Outlet Chefs and Commissary Kitchen personnel and coordinates their assignments to ensure economical and timely food production. 监督各厨房厨师，协调他们的工作任务，确保经济省时的食物生产。 Observes methods of food preparation and cooking, sizes of portions, and garnishing of foods to ensure food is prepared in prescribed manner. 观察食物准备及烹饪的方法，食物的大小及分量，以及食物的装饰，确保食物按照所规定的方式去准备。 Frequently tastes food and beverage in all outlets and is demanding and critical in standards and quality. 经常到各厨房及餐厅进行食物和饮料品尝测试，并严格要求达到质量标准。 Estimates food consumption and purchases or requisitions of foodstuffs and kitchen supplies. 对食物的消费，采购，食物原材料及供应进行评估。 Devises special dishes and develops innovative recipes. 设计特殊菜肴，以及发展革新的烹饪处方。 Establishes and enforces nutrition and sanitation standards for all restaurants. 建立及加强食品营养以及各餐厅的卫生环境。 Works together with the DF&B, encouraging creativity, supporting marketing and up-selling activities. 与餐饮总监协作，鼓励创新，支持市场营销及促销活动。 Establishes a rapport with guests maintaining good customer relationships handling all guest complaints, requests and inquiries on food, beverage and products. 与客人建立和保持和睦的关系，处理所有客人的投诉和要求，以及客人对食物，饮料及产品的询问。 Spends time in the outlets (during peak periods) to ensure that the outlet is managed well by the respective Chef de Cuisine, meeting brand standards and guest expectations. 花时间到各厨房（就餐高峰期）巡视，确保各厨房在厨师长的管理下能良好运转，符合品牌标准及达到客人的要求。 Is demanding and critical when it comes to food quality and service standards. 对食物质量及服务标准要有严格的要求。 Focuses attention on improving productivity levels and the need to prudently manage food/ payroll costs within acceptable guidelines, ensuring optimum deployment and efficiency of all equipment. 专注发展各层生产力，以及需要谨慎地管理食物和工资成本，使其控制在可接受的方针内，并确保执行能最佳地展开及有效地使用各设备。 Establishes a well-organized Food Store, maintaining close control on the consumption of food, stores and inventory control. Physical inventories of all supplies and operating equipment are to be taken on a monthly and a quarterly basis respectively. 建立具有良好组织性的食物库存，保持紧密的食物消费控制，储存及库存总量的控制。每月及每一季度对所有供应及设备营运情况进行合理地盘点。 Delegates appropriately duties and responsibilities to equipped and resourceful associates, nurturing and developing them whilst ensuring standards of operation and safety are maintained. 授予合适的职责及任务以整理及丰富人力资源，培育和发展员工，同时确保营运标准及保持工作安全。

市场营销 Marketing §   经营所有酒店品牌销售，根据酒店的年度销售计划，执行和维持酒店品牌的定位和理念。 To manage all the hotel sales brand contacts, to enforce and maintain the hotel’s brand positioning and concept, agreed upon in the hotel’s Annual Business Plan. §   准备、使用和更新年度销售计划，细分到必要的部门。 To prepare, utilise and update an Annual Sales Plan, broken down as necessary by division and/or department. §   管理所有的销售战略、战术和行动的执行，依照销售锦囊的方法，建立一个能够完成销售指标的强大而训练有素的销售团队。 To manage all sales strategy, tactics, and action implementations, complying with the Smart Selling approach, in order to create a strong and disciplined sales team who achieve their sales goals. §   为了作出有效的销售决定，执行市场策略工序，最大化有效销售数据，包括酒店COGNOS、市场整合、竞争对手情报和DELPHI/FIDELIO宴会场地管理系统。 To implement the strategic marketing process, maximising the available sales data including hotel Cognos, Marketing Portal, Competitive Intelligence, and Delphi/Fidelio Events system in order to make sound decisions. §   为了确保酒店的市场销售保持竞争的优势，持续的监控和评估地方、国内和国际的市场趋势，以及酒店竞争对手的销售状况。 To constantly monitor and evaluate local, national and international market trends, and the competitor hotels’ sales initiatives, in order to make sure the hotel’s marketing and sales remain competitive and cutting edge. §   管理所有的重点客户和团队，通过市场策略经理所提供的销售客户分析评估，开发价格、客房数量、和销售人员资源分配的战略。 To manage all key sales accounts and groups, to evaluate them based on sales account analysis prepared by Marketing Manager – Strategy / Marketing Analyst, and to develop strategies for pricing, inventory, and sales resource allocation. §   积极的参加每周收益会议和月度战略计划会议，发展并调整销售价格策略。 To actively participate in weekly yield meetings and monthly strategic meetings, developing and adjusting sales and pricing strategy. §   了解由于政党、商业、政治和社会因素给酒店财务业绩上的带来的影响。 To be aware of community, business, political and social factors that may affect the hotel’s financial performance. §   确保技术系统的良好使用，包括Delphi或其他的销售和餐饮系统，并确保数据的准确。 To ensure the best use is made of technology including Delphi or other sales and Events systems, and the data is clean.     运营 Operational   §   直接协调所有的销售活动并在酒店各处联系传达这些活动。 To direct and coordinate all selling activities and to communicate these activities throughout the hotel. §   根据年度市场营销计划，检查并评估销售活动的效力，并作出必要的调整从而达到或超越目标。 To review and evaluate the effectiveness of selling activities and adjust as necessary to achieve or exceed the objectives as outlined in the Annual Marketing Plan. §   确保每周核对剩余房间数量和宴会空间数量信息，并制定低住房率期间的销售策略。 To ensure room and banquet space inventories are reviewed weekly and strategies are formulated to fill low occupancy periods. §   确保所有的销售报价、酒店资料、数码工具和其他的销售沟通信息与酒店及凯悦酒店集团的品牌标准一致，并及时更新信息。 To make sure all sales proposals, collateral, digital tools, and other sales communications are in line with the hotel’s and HI’s brand standards, and up to date in terms of information. §   确保所有合同按照酒店的规章制度以市场销售部的名义签署。 To ensure all contracts signed by or on behalf of the Marketing and Sales Department follow the established hotel policies and procedures. §   参加主要的出差旅行、商业活动和公司集会以推广酒店。 To attend major travel, trade and corporate functions to network and promote the hotel. §   根据工作的重要次序，计划并安排出差旅行。 To plan and execute sales trips based on business priorities. §   与集团销售办公室和姊妹酒店保持紧密的联系，定期更新主要的酒店销售信息。 To communicate closely with the WWSOs and key sister hotels, and update them regularly regarding key hotel sales information §   宴请现有的潜在客户，并且确保销售团队根据生意的优先顺序宴请客户。 To entertain existing and potential customers and ensure the Sales Team entertains customers based on business priorities. §   确保在销售工作中，通过销售拜访、电话和书面沟通体现酒店的高水准。 To ensure a high level of exposure for the hotel through direct sales solicitation, telephone contact and written communication. §   以相互支持与灵活的方式与其他行政委员会成员保持紧密合作关系，关注酒店的成功运营和客人满意度。 To work closely with other Executive Committee members in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. §   确保所有销售部员工以互相支持和灵活的方式与其他部门合作，发扬团队合作精神。 To make sure Sales associates work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.

1、年龄45周岁以下，净身高170cm以上，五官端正，为人诚恳，具备良好的沟通协调能力，普通话标准，有C1/C2驾照； 2、大专以学历或同等学历，具备高端家庭总管家工作经验优先考虑，有丰富的团队管理经验； 3、具备餐饮配菜能力，具备宴会服务管理能力；掌握一定的餐饮健康饮食知识，有营养师证最佳； 4、懂得家庭健康管理，以往服务中有健康管理经历； 5、可住家，周休一天。

【岗位职责】 1、制定和实施房务部的运行计划、预算计划。 2、优化房务部的管理体系。下达房务部的运行管理目标、 3、全面控制部门的管理费用、固定费用和变动费用，节约开支。 4、定时查阅各部门的工作日记和每周总结汇报，督查各部门的工作进度及时发现问题，纠正偏差，作出处理。 5、对本部门的安全、消防、卫生工作负责，及时掌握新的规范、条例。因地制宜的实施好各种防范工作。 6、 熟悉本部门经营范围内的经营管理和行政管理知识，了解与商业、酒店等经营有关的法律法规知识。 【岗位要求】 1、5年以上房务部工作经验，星级酒店所属区域管理经验，2年以上同等职务经验。 2、形象气质良好。 3、至少部门经理以上职务参与过一家X星以上酒店的全程筹备经验，具备筹备开业经验。 4、了解熟悉客人的消费心理关注客户需求。 5、全面负责房务部的运营、管理及使客房利益最大化。 6、具有良好的沟通技巧和对客沟通能力，和超前的创新意识、营销思路和丰富的房务管理经验。

【岗位职责】 1、 全面负责酒店的经营管理。 2、 建立、健全酒店的组织管理系统，使之合理化、精简化、高效化。 3、 负责实现酒店的营业收入指标和利润指标。 4、 负责制定酒店的经营预算和决算，提出更新改造和投资计划。 5、 落实酒店年度财务预算，向各部门下达年度工作指标。 6、 督促酒店维修保养工作和酒店安全管理工作。 7、 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 8、 做好酒店机构设置、员工编制及重要人事变更。 9、 指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。 【岗位要求】 1、 本科以上学历，相关管理专业。 2、 从事国际品牌酒店工作10年以上，具有5年以上相关高层管理工作经验。 3、 熟悉酒店各部门服务及管理流程。 4、 善于管理和经营团队，事业心强。 5、 有较强的沟通、计划、决策和综合判断能力。 6、 可以使用英文作为工作语言。

岗位职责 1、负责Goerlife旗下美食板块国际餐饮（中高端非中餐菜系）门店管理工作。 2、具备高端5星级酒店或米其林餐厅、黑珍珠餐厅等多家餐厅统筹管理经验，熟悉高端西餐、中餐服务礼仪，具备多类型餐厅管理经验。 3、具备3家及以上餐厅统筹管理经验。 4、能够应对多业态餐饮门店的复杂业态。 5、协调与其他部门的工作关系，确保宾客得到满意的餐饮产品和良好的服务。 6、 确保优质食品和服务使客人满意。 7、制定培训计划，确保培训计划按要求准时执行。 8、帮助员工达到国际服务标准。 9、确保了解餐饮相关的准备和服务。 10、 完成总经理下达的任务。 11、完成任何其他合理的职责和被指派的职责。 12、年龄40岁以内，具备基本英文沟通能力

【岗位职责】 1、全面负责酒店运营管理工作；  2、执行公司产品、对客服务、品牌、价格等标准，根据公司要求，监控分店服务质量，及时处理宾客投诉和意见，提升宾客满意度，增进客户体验感受；  3、组建团队，带领酒店全体员工共同努力完成酒店的各项经营管理指标；  4、与投资人保持良好关系，处理并解决好投资人对酒店经营管理的诉求；  5、推广分店品牌和维护品牌形象，保障分店及品牌的良好口碑。 【任职资格】  1、5年以上高端度假型酒店或高星酒店从业经验，熟悉酒店整体运营及管理； 2、熟悉度假型酒店管理，熟悉餐饮、康乐设施的运营管理；  3、善于团队建设和成本控制，良好的沟通能力；  4、具备强效的执行力、协调能力、创新能力和危机处理能力；  5、热爱生活，热爱旅行，自身拥有美好的生活方式，热爱实践并不断学习和创造生活美学。

工作职责: 1、全面负责酒店运营管理工作； 2、执行公司产品、对客服务、品牌、价格等连锁标准，根据公司要求，监控分店服务质量，及时处理宾客投诉和意见，提升宾客满意度，增进客户体验感受； 3、组建团队，带领酒店全体员工共同努力完成酒店的各项经营管理指标； 4、与投资人保持良好关系，处理并解决好投资人对酒店经营管理的诉求； 5、推广分店品牌和维护品牌形象，保障分店及品牌的良好口碑。 任职资格: 1、5年以上高端酒店从业经验，熟悉酒店整体运营及管理； 2、善于团队建设和成本控制，良好的沟通能力； 3、具备强效的执行力、协调能力、创新能力和危机处理能力； 4、热爱生活，热爱旅行，自身拥有美好的生活方式，热爱实践并不断学习和创造生活美学。 备注：能接受全国派遣者优先考虑。

工作职责: 1、全面负责酒店运营管理工作； 2、执行公司产品、对客服务、品牌、价格等连锁标准，根据公司要求，监控分店服务质量，及时处理宾客投诉和意见，提升宾客满意度，增进客户体验感受； 3、组建团队，带领酒店全体员工共同努力完成酒店的各项经营管理指标； 4、与投资人保持良好关系，处理并解决好投资人对酒店经营管理的诉求； 5、推广分店品牌和维护品牌形象，保障分店及品牌的良好口碑。 任职资格: 1、5年以上高端酒店从业经验，熟悉酒店整体运营及管理； 2、善于团队建设和成本控制，良好的沟通能力； 3、具备强效的执行力、协调能力、创新能力和危机处理能力； 4、热爱生活，热爱旅行，自身拥有美好的生活方式，热爱实践并不断学习和创造生活美学。 备注：能接受全国派遣者优先考虑。

You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.  The Director of Food and Beverage is responsible to function as the Business Manager and a Marketing Specialist for the Food and Beverage Department, to ensure that all the outlets and banquets operate successfully, in accordance with the standard of the hotel and are individually profitable.

To assist in ensuringthat all the outlets and banquets is managed efficiently according to theestablished concept statements. 协助并确保根据经营理念对各餐厅和宴会部进行高效地管理。 To assist and monitorservice and food and beverage standards in all outlets and banquets. Work withthe Outlet Managers, Banquet Service Manager and respective Chef de Cuisines totake corrective action where necessary. 协助并且督导各餐厅和宴会部的服务、食品和酒水标准。与餐厅经理、宴会经理和相应的厨师长共同为保证质量采取正确的行动。 To assignresponsibilities to subordinates and to check their performance periodically. 分派下属的工作并且定期检查下属的表现。 To assist any of theoutlets and Banquet and Convention when necessary. 在必要的时候对餐厅、宴会和会议进行协助。 Frequently test Food andBeverage in all outlets and be demanding and critical when it comes to Food andBeverage quality. 经常性检查各餐厅食品和酒水，对食品和酒水质量要严格甚至苛刻的把关。 To handle all guestcomplaints, requests and enquires on food, beverage and service. 处理所有客人关于食品、酒水和服务方面的投诉、要求和咨询。 Assist in preparingwith the respective Outlet teams, a yearly marketing plan for each outlet,which is the basis of the Food and Beverage Annual Marketing Plan. 在年度市场营销计划基础上，协助各部门制定部门年度营销计划。 Continuously seek waysto assist the Outlet Management maximize their revenues and profits. 寻找各种途径协助餐厅经理获得最大的营业额和利润。 Assist and monitor andanalyze the activities and trends of competitive restaurants, bars and otherhotel’s banqueting departments. 协助、检查并且分析与本酒店有竞争关系的餐厅、酒吧和其它酒店的宴会服务的活动和趋势。 Ensure that all OutletManagement Teams and Catering Department are fully aware of market needs andtrends and that their products meet these requirements. 确保各餐厅的领导团队，宴会部的产品符合市场的需要和发展趋势。 Focus attention onimproving productivity levels and the need to prudently manage utility/payrollcosts within acceptable guidelines ensuring optimum deployment and energyefficiency of all equipment. 专注发展各层生产力，以及需要谨慎地管理食物和工资成本，使其控制在可接受的方针内，并确保执行能最佳地展开及有效地使用各设备。 Through hands onmanagement, supervise closely own divisional employees in the performance oftheir duties in accordance with policies & procedures and applicable laws. 亲自管理、密切监督所有工程部员工的工作职责，以确保符合政策程序和法规。 Represents Food &Beverage on the hotel executive Committee to ensures the efficient& economic operation of the Food & Beverage Division providing servicesand support to other Divisions as required, maintaining equipment in optimumcondition. 紧密配合行政委员会确保餐饮部一直高效和经济的运转并且支持其它部门的要求，使设备得到适当的维护。 Handles guest andemployee enquiries in a courteous and efficient manner, reporting complaints orproblems if no immediate solution can be found, whilst feeding back a promptfollow up． 处理客人以及员工的疑问，报告不能及时解决的投诉或者问题，同时反馈跟进的期限。 To provide a friendly,courteous, professional service and ensure guests satisfaction at all times. 总是提供友善的、有弹性的、专业的服务给客人并确保客人满意。

Responsible forpreparing the annual Food and Beverage Business Plan ensuring DivisionalObjectives fully address business objectives of the hotel and needs of associates. 负责准备餐饮的年度计划，确保部门目标能完全与酒店目标一致并满足员工需要。 Prepares and regularlyupdates Food and Beverage Departmental Budget in close cooperation with theGeneral Manager and Director of Food and Beverage, ensuring targets are met andcosts are effectively controlled. 准备及与总经理和餐饮总监紧密合作，定期更新餐饮预算，确保达到预期目标及有效控制成本。 Buys locally availablefresh products wherever possible and has limited menus which are changedfrequently to ensure that the guest is always offered a variety of food items. 购买当地新鲜产品，以保证频繁更换的菜单的正常供应，总是能为客人提供花样繁多的菜肴。 Oversees the planningof menus and utilisation of food surpluses and leftovers, taking into accountprobable number of guests, market conditions, and popularity of various dishesand frequency of menu. 考虑到正确的就餐人数及市场条件，菜肴的受欢迎程度及菜单不断更新的因素，监督菜单的设计及利用剩余的食品原料， Reviews menus,analyses recipes, determines food, labour, overhead costs and assigns prices tomenu items. 回顾菜单，分析烹饪配方，确定选材，进行人员分配，计算管理费用的成本及菜式定价。 Directs foodapportionment policy to control costs. 指导食物订购的方向，以控制成本。 Introduces and teststhe market with new products which are market-orientated in terms of price andproduct. 根据市场导向的价格及产品，引进及尝试市场中出现的新产品。 Frequently verifiesthat only fresh products are used in Food & Beverage preparation. 经常核实餐饮准备中的必备的新鲜食物。 Serves fresh food toguests, which is prepared a la minute which is consistently of high quality,and which reflects the style of the outlet concept. 为客人提供新鲜食物，即使是最后一分钟准备，都要保证食物的高质量，并持之以恒，充分体现餐厅的风格及经营概念。 Supervises OutletChefs and Commissary Kitchen personnel and coordinates their assignments toensure economical and timely food production. 监督各厨房厨师及中央厨房人员，协调他们的工作任务，确保经济省时的食物生产。 Observes methods offood preparation and cooking, sizes of portions, and garnishing of foods toensure food is prepared in prescribed manner. 观察食物准备及烹饪的方法，食物的大小及分量，以及食物的装饰，确保食物按照所规定的方式去准备。 Frequently tastes foodand beverage in all outlets and is demanding and critical in standards andquality. 经常到各厨房及餐厅进行食物和饮料品尝测试，并严格要求达到质量标准。 Estimates foodconsumption and purchases or requisitions of foodstuffs and kitchen supplies. 对食物的消费，采购，食物原材料及供应进行评估。 Devises special dishesand develops innovative recipes. 设计特殊菜肴，以及发展革新的烹饪处方。 Establishes andenforces nutrition and sanitation standards for all restaurants. 建立及加强食品营养以及各餐厅的卫生环境。 Works together withthe DF&B, encouraging creativity, supporting marketing and up-sellingactivities. 与餐饮行政总监工作，鼓励创新，支持市场营销及促销活动。 Establishes a rapportwith guests maintaining good customer relationships handling all guestcomplaints, requests and inquiries on food, beverage and products. 与客人建立和保持和睦的关系，处理所有客人的投诉和要求，以及客人对食物，饮料及产品的询问。 Spends time in theoutlets (during peak periods) to ensure that the outlet is managed well by therespective Chef de Cuisine, meeting brand standards and guest expectations. 花时间到各厨房（就餐高峰期）巡视，确保各厨房在厨师长的管理下能良好运转，符合品牌标准及达到客人的要求。 Is demanding andcritical when it comes to food quality and service standards. 对食物质量及服务标准要有严格的要求。 Focuses attention onimproving productivity levels and the need to prudently manage food/ payrollcosts within acceptable guidelines, ensuring optimum deployment and efficiencyof all equipment. 专注发展各层生产力，以及需要谨慎地管理食物和工资成本，使其控制在可接受的方针内，并确保执行能最佳地展开及有效地使用各设备。 Establishes awell-organised Food Store, maintaining close control on the consumption offood, stores and inventory control. Physical inventories of all supplies and operating equipment are to betaken on a monthly and a quarterly basis respectively. 建立具有良好组织性的食物库存，保持紧密的食物消费控制，储存及库存总量的控制。每月及每一季度对所有供应及设备营运情况进行合理地盘点。 Delegatesappropriately duties and responsibilities to equipped and resourceful associates,nurturing and developing them whilst ensuring standards of operation and safetyare maintained. 授予合适的职责及任务以整理及丰富人力资源，培育和发展员工，同时确保营运标准及保持工作安全。

Located in Hunan capital's premier address in Furong District entertainment and business hub, Niccolo Changsha has already become recognized as the epicenter for the city's glitterati and A-list events not only for the central location but also for the dramatic skyline views. The hotel enables a destination experience for captains of industry and leaders in style to embrace corporate and leisure travel, retail, and signature dining experiences in a refined, urban environment. Headquartered in Hong Kong, Wharf Hotels is the hotel management company of Marco Polo Hotels and Niccolo Hotels. The company is owned by The Wharf (Holdings) Limited, a Hong Kong-listed group with extensive interests in property, infrastructure, communications, and retail management. Wharf Hotels currently operates 15 hotels in the Asia Pacific region. The Director of Restaurants, Bars & Events shall report directly to Area Hotel Manager and functions as the strategic business leader overseeing all Restaurants, Bars and Events operations of Niccolo Changsha revenues and profitability, quality standards, and customer satisfaction; provides the leadership and strategy to inspire the team to drive business results and enhance the brands. Primary Responsibilities ✦Oversee the operations of Niccolo Changsha. ✦Responsible for the overall management of the hotels’ Restaurants, Bars, and Events including service and kitchen operations, revenues and profitability, quality improvements, and health and safety. ✦As a member of the Executive Committee, develop and implement property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customers and colleagues. ✦Work closely with functional leaders of Restaurants, Bars & Events, and the Kitchen to ensure proper manpower deployment, talent development, reward, and retention are in place. ✦Review the operational practice in all areas to ensure compliance with the Group's guidelines, audit requirements as well as legislative requirements. ✦Develop and manage budget and forecast to maximize business performance and manpower productivity. ✦Coach, support, and drive the team to effectively manage costs whilst providing exceptional service to customers If you are someone... ✦Passionate, agile, and meticulous to instigate quality service and revenue growth ✦Strong customer focus with a strategic mindset and personifies a contemporary chic ethos ✦Able to think boldly outside-the-box with a sharp focus on business results ✦Able to attract, motivate, lead, inspire and direct a talented team ✦Bold determination and acting with resolve to address  ✦Challenges and forge positive change leading to exceptional results ✦Excellent communication skills with the ability to customize the message to the audience (guests, colleagues, owner, and other stakeholders) in English and Putonghua Experience ✦Minimum 6 years of management working experience in established luxury international hotels with relevant exposure in Restaurants, Bars, and Events ✦Proven record in leading functional teams to achieve a business result ✦Previous work exposure in China is advantageous ✦Working experience in the same position in luxury hotels is a must